AU-201H User Guide
Page 38
... Authentication Unit (IC Card Type AU-201) and check how to position the IC card in order to the following. The message "Failed to register." 6 Troubleshooting 6 Troubleshooting If a problem occurs while running the system, refer to complete scanning within the limited period of time. This message appears if scanning was installed.
... Authentication Unit (IC Card Type AU-201) and check how to position the IC card in order to the following. The message "Failed to register." 6 Troubleshooting 6 Troubleshooting If a problem occurs while running the system, refer to complete scanning within the limited period of time. This message appears if scanning was installed.
PageScope Authentication Manager User Manual
Page 7
... Public User 4-9 Configuring Public User Settings 4-9 4.10 Changing your password 4-10 Changing a password 4-10 4.11 Performing counter management by job or work besides user...4-11 5 Troubleshooting 5.1 Problems on Device Management 5-1 5.2 Problems on User Import 5-2 5.3 Problems on Authentication 5-3 Authentication Manager vi
... Public User 4-9 Configuring Public User Settings 4-9 4.10 Changing your password 4-10 Changing a password 4-10 4.11 Performing counter management by job or work besides user...4-11 5 Troubleshooting 5.1 Problems on Device Management 5-1 5.2 Problems on User Import 5-2 5.3 Problems on Authentication 5-3 Authentication Manager vi
PageScope Authentication Manager User Manual
Page 175
... method, refer to "ON". Authentication Manager 5-1 For details, contact your service representative. Message "The device is not installed or recognized. The HDD is not supported. Troubleshooting 5 5 Troubleshooting 5.1 Problems on Device Management Problem Action Message "Failed to establish an SSL/TLS communication with a device. (1) Use Web Connection to import a certificate to the device...
... method, refer to "ON". Authentication Manager 5-1 For details, contact your service representative. Message "The device is not installed or recognized. The HDD is not supported. Troubleshooting 5 5 Troubleshooting 5.1 Problems on Device Management Problem Action Message "Failed to establish an SSL/TLS communication with a device. (1) Use Web Connection to import a certificate to the device...
PageScope Authentication Manager User Manual
Page 176
Authentication Manager 5-2 Troubleshooting 5 5.2 Problems on editing a file, refer to the relevant help file or User's Guide. If a user deletes a file after exporting it, the target user cannot import ...
Authentication Manager 5-2 Troubleshooting 5 5.2 Problems on editing a file, refer to the relevant help file or User's Guide. If a user deletes a file after exporting it, the target user cannot import ...
PageScope Authentication Manager User Manual
Page 177
... as when registering biometric information. (Authentication will fail if your finger is bent or angled.) No response is performed three times when registering biometric information. Troubleshooting 5 5.3 Problems on the biometric authentication device. (3) Try to the relevant help file or User's Guide. Authentication Manager 5-3 Register Authentication Manager again when a new IC card...
... as when registering biometric information. (Authentication will fail if your finger is bent or angled.) No response is performed three times when registering biometric information. Troubleshooting 5 5.3 Problems on the biometric authentication device. (3) Try to the relevant help file or User's Guide. Authentication Manager 5-3 Register Authentication Manager again when a new IC card...
bizhub C451/C550/C650 Fax Driver Operations User Manual
Page 10
... 3.9 Saving the driver settings ...3-23 Saving the driver settings ...3-23 Recalling the settings ...3-24 Editing the settings ...3-24 Importing and exporting the driver settings 3-24 4 Troubleshooting 4.1 Unable to Fax ...4-1 4.2 Unable to specify desired settings or unable to print as specified 4-2 4.3 Error message...4-3 5 Appendix 5.1 Glossary...5-1 6 Index 6.1 Index ...6-1 Fax Driver...
... 3.9 Saving the driver settings ...3-23 Saving the driver settings ...3-23 Recalling the settings ...3-24 Editing the settings ...3-24 Importing and exporting the driver settings 3-24 4 Troubleshooting 4.1 Unable to Fax ...4-1 4.2 Unable to specify desired settings or unable to print as specified 4-2 4.3 Error message...4-3 5 Appendix 5.1 Glossary...5-1 6 Index 6.1 Index ...6-1 Fax Driver...
bizhub C451/C550/C650 Fax Driver Operations User Manual
Page 52
...possible malfunctions. An error has occurred in this machine. The network cable, or USB cable is applied. Perform the following troubleshooting procedures, in this machine. Symptom The message "No printers are connected." The network cable, or USB cable is connected ...password) may not be compatible with the printer controller. Check that the cable is queued in the enhanced security mode. Troubleshooting 4 4 4.1 Troubleshooting Unable to check whether faxing is possible. The enhanced security mode may not be compatible with the printer controller. Perform a...
...possible malfunctions. An error has occurred in this machine. The network cable, or USB cable is applied. Perform the following troubleshooting procedures, in this machine. Symptom The message "No printers are connected." The network cable, or USB cable is connected ...password) may not be compatible with the printer controller. Check that the cable is queued in the enhanced security mode. Troubleshooting 4 4 4.1 Troubleshooting Unable to check whether faxing is possible. The enhanced security mode may not be compatible with the printer controller. Perform a...
bizhub C451/C550/C650 Fax Driver Operations User Manual
Page 53
... the fax driver or if the fax is not possible with "Unable to Select" or "Function Canceled" appears. Troubleshooting 4 4.2 Unable to specify desired settings or unable to print as specified Perform these troubleshooting procedures if settings cannot be specified in the application. Incorrect settings are not available. No watermark can be printed...
... the fax driver or if the fax is not possible with "Unable to Select" or "Function Canceled" appears. Troubleshooting 4 4.2 Unable to specify desired settings or unable to print as specified Perform these troubleshooting procedures if settings cannot be specified in the application. Incorrect settings are not available. No watermark can be printed...
bizhub C451/C550/C650 Fax Driver Operations User Manual
Page 54
Check if the network cable is correctly connected. Cause and remedy A connection to the network. Fax Driver 4-3 Troubleshooting 4 4.3 Error message Message Cannot connect to the network could not be established. In addition, check that the Network Setting parameters on the Administrator Setting screen have been correctly specified.
Check if the network cable is correctly connected. Cause and remedy A connection to the network. Fax Driver 4-3 Troubleshooting 4 4.3 Error message Message Cannot connect to the network could not be established. In addition, check that the Network Setting parameters on the Administrator Setting screen have been correctly specified.
bizhub C451/C550/C650 Fax Driver Operations User Manual
Page 58
... 2-1 Phone book 3-2, 3-19 Plug and play 2-8 Poster mode 3-14 Printer controller 1-1 Printer driver 2-1 S Sending a fax 3-1 Setting up the system 1-4 Stamp/Composition tab 3-15 T Transmission settings 3-4 Troubleshooting 4-1 U Unable to print 4-1 Unable to specify desired settings 4-2 Uninstalling 2-9 USB connection 2-1 User authentication 3-12 W Watermark 3-15 Windows 1-3 Fax Driver 6-1
... 2-1 Phone book 3-2, 3-19 Plug and play 2-8 Poster mode 3-14 Printer controller 1-1 Printer driver 2-1 S Sending a fax 3-1 Setting up the system 1-4 Stamp/Composition tab 3-15 T Transmission settings 3-4 Troubleshooting 4-1 U Unable to print 4-1 Unable to specify desired settings 4-2 Uninstalling 2-9 USB connection 2-1 User authentication 3-12 W Watermark 3-15 Windows 1-3 Fax Driver 6-1
bizhub C550 Print Operations User Manual
Page 31
Introduction 11 Troubleshooting 11.1 Unable to Print 11-1 11.2 Unable to specify desired settings or unable to print as specified 11-3 11.3 Error message 11-5 12 Appendix 12.1 ... 12-8 To print with OpenOffice 12-8 About the PPD driver for applications 12-9 To print 12-9 12.5 Glossary 12-10 13 Index 13.1 Index 13-1 C550 x-30
Introduction 11 Troubleshooting 11.1 Unable to Print 11-1 11.2 Unable to specify desired settings or unable to print as specified 11-3 11.3 Error message 11-5 12 Appendix 12.1 ... 12-8 To print with OpenOffice 12-8 About the PPD driver for applications 12-9 To print 12-9 12.5 Glossary 12-10 13 Index 13.1 Index 13-1 C550 x-30
bizhub C550 Print Operations User Manual
Page 32
.... Be sure to this manual for details on using the printing functions. Refer to read this manual before using convenient Application functions, replacing consumables, and troubleshooting operations such as clearing paper misfeeds. For details on the User's Guide CD. Refer to the respective User's Guide. Refer to this manual for using... standard built-in Enlarge Display mode. Printed manuals Quick Guide [Copy/Print/Fax/Scan/Box Operations] This manual contains operating procedures and descriptions of the Konica Minolta printer controller. C550 x-31
.... Be sure to this manual for details on using the printing functions. Refer to read this manual before using convenient Application functions, replacing consumables, and troubleshooting operations such as clearing paper misfeeds. For details on the User's Guide CD. Refer to the respective User's Guide. Refer to this manual for using... standard built-in Enlarge Display mode. Printed manuals Quick Guide [Copy/Print/Fax/Scan/Box Operations] This manual contains operating procedures and descriptions of the Konica Minolta printer controller. C550 x-31
bizhub C550 Print Operations User Manual
Page 404
...'s manual of the software settings. Available computer memory space is not sufficient. The file printing settings are connected." panel. application software to rect. print again. C550 11-1 Perform the troubleshooting procedures described below if this machine does not print after you have sent a print job.
...'s manual of the software settings. Available computer memory space is not sufficient. The file printing settings are connected." panel. application software to rect. print again. C550 11-1 Perform the troubleshooting procedures described below if this machine does not print after you have sent a print job.
bizhub C550 Print Operations User Manual
Page 405
... problem persists after all of this machine. If the account track settings have been applied, an unregistered department name (or password) may have been entered. Troubleshooting 11 Symptom Probable cause Action The machine does not start printing although the print job was selected for the print job. The printer driver selected... been applied, an unregistered user name (or password) may have been performed, read the User's Guide [Copy Operations]. The connection of this machine to a network). C550 11-2
... problem persists after all of this machine. If the account track settings have been applied, an unregistered department name (or password) may have been entered. Troubleshooting 11 Symptom Probable cause Action The machine does not start printing although the print job was selected for the print job. The printer driver selected... been applied, an unregistered user name (or password) may have been performed, read the User's Guide [Copy Operations]. The connection of this machine to a network). C550 11-2
bizhub C550 Print Operations User Manual
Page 406
...settings in the printer driver. level that cannot be performed. The staple function cannot be com- driver. ument contains pages of func- Troubleshooting 11 11.2 Unable to specify desired settings or unable to print as specified. Symptom Probable cause Action A printer driver setting Some functions... cannot be printed in No watermark can be performed. Stapling cannot be selected. Stapling is set to a Check the density settings. C550 11-3 Do not try to be printed, stapling cannot be printed in the printer driver. Incorrect settings are a large number of the...
...settings in the printer driver. level that cannot be performed. The staple function cannot be com- driver. ument contains pages of func- Troubleshooting 11 11.2 Unable to specify desired settings or unable to print as specified. Symptom Probable cause Action A printer driver setting Some functions... cannot be printed in No watermark can be performed. Stapling cannot be selected. Stapling is set to a Check the density settings. C550 11-3 Do not try to be printed, stapling cannot be printed in the printer driver. Incorrect settings are a large number of the...
bizhub C550 Print Operations User Manual
Page 407
... hole punch position is not sufficient. space is not as expected. Check the orientation setting. Available computer memory ed properly. C550 11-4 The orientation setting is not sufficient. rect. printer driver setup dialog box. Hole punching cannot be fed out without ...orientation. Install the required optional finisher and enable it using the printer driver. Available computer memory space is not cor- Troubleshooting 11 Symptom Probable cause Action The stapling position The orientation setting is not print- Check each setting in the is selected...
... hole punch position is not sufficient. space is not as expected. Check the orientation setting. Available computer memory ed properly. C550 11-4 The orientation setting is not sufficient. rect. printer driver setup dialog box. Hole punching cannot be fed out without ...orientation. Install the required optional finisher and enable it using the printer driver. Available computer memory space is not cor- Troubleshooting 11 Symptom Probable cause Action The stapling position The orientation setting is not print- Check each setting in the is selected...
bizhub C550 Print Operations User Manual
Page 408
In addition, check that the Network Setting parameters on the Administrator Setting screen have been correctly specified. Check if the network cable is correctly connected. C550 11-5 Troubleshooting 11 11.3 Error message Message Cannot connect to the network could not be established. Cause and remedy A connection to the network.
In addition, check that the Network Setting parameters on the Administrator Setting screen have been correctly specified. Check if the network cable is correctly connected. C550 11-5 Troubleshooting 11 11.3 Error message Message Cannot connect to the network could not be established. Cause and remedy A connection to the network.
bizhub C550 Print Operations User Manual
Page 426
..., 6-45 Substitute fonts 4-23 Supported operating systems ..........2-1 Symbol set 10-22 T Test printing 4-2 Time 4-23, 5-34, 6-35, 8-32 Transparency interleave 4-20, 5-23, 6-24, 7-10, 8-24 Troubleshooting 11-1 U Unable to print 11-1 Unable to specify desired settings 11-3 Uninstalling 2-21, 2-29 USB 1-6 USB connection 2-3 Use Document 9-9 User authentication 4-12, 5-12, 6-12, 8-13...
..., 6-45 Substitute fonts 4-23 Supported operating systems ..........2-1 Symbol set 10-22 T Test printing 4-2 Time 4-23, 5-34, 6-35, 8-32 Transparency interleave 4-20, 5-23, 6-24, 7-10, 8-24 Troubleshooting 11-1 U Unable to print 11-1 Unable to specify desired settings 11-3 Uninstalling 2-21, 2-29 USB 1-6 USB connection 2-3 Use Document 9-9 User authentication 4-12, 5-12, 6-12, 8-13...
bizhub C550 Network Scanner Operations User Guide
Page 2
In order to use , and basic troubleshooting procedures. RC4® is a registered trademark or trademark of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. In addition, for choosing this machine. PageScope and bizhub are registered trademarks or trademarks of RSA Security Inc. RSA BSAFE® is a registered ...from the illustrations used in this manual. Netscape is a registered trademark or trademark of KONICA MINOLTA HOLDINGS, INC. in part on its use the scanning functions of the bizhub C550, precautions on the work of RSA Security Inc. Compact-VJE Copyright 1986-2003 VACS ...
In order to use , and basic troubleshooting procedures. RC4® is a registered trademark or trademark of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. In addition, for choosing this machine. PageScope and bizhub are registered trademarks or trademarks of RSA Security Inc. RSA BSAFE® is a registered ...from the illustrations used in this manual. Netscape is a registered trademark or trademark of KONICA MINOLTA HOLDINGS, INC. in part on its use the scanning functions of the bizhub C550, precautions on the work of RSA Security Inc. Compact-VJE Copyright 1986-2003 VACS ...
bizhub C550 Network Scanner Operations User Guide
Page 18
...Scanning functions 6-2 Network Functions 6-3 6.2 Entering text 6-4 Enlarging the keyboard 6-6 To type text 6-7 List of Available Characters 6-7 6.3 Glossary 6-8 7 Index C550 x-17 Introduction 4.22 Total Counter Notification Settings 4-133 Notification Schedule Setting 4-134 Address Setting 4-136 4.23 PING Confirmation 4-138 4.24 SLP Setting 4-140... Prefix/Suffix Setting 4-143 4.27 Action for Invalid Certificate 4-146 5 Scan function troubleshooting 5.1 Troubleshooting 5-2 If an error message appears when connecting to the machine from a computer 5-2 If "SMTP cannot be used ."
...Scanning functions 6-2 Network Functions 6-3 6.2 Entering text 6-4 Enlarging the keyboard 6-6 To type text 6-7 List of Available Characters 6-7 6.3 Glossary 6-8 7 Index C550 x-17 Introduction 4.22 Total Counter Notification Settings 4-133 Notification Schedule Setting 4-134 Address Setting 4-136 4.23 PING Confirmation 4-138 4.24 SLP Setting 4-140... Prefix/Suffix Setting 4-143 4.27 Action for Invalid Certificate 4-146 5 Scan function troubleshooting 5.1 Troubleshooting 5-2 If an error message appears when connecting to the machine from a computer 5-2 If "SMTP cannot be used ."