bizhub 5020i/4020i User Guide
Page 6
Home > Table of Contents Check the Machine Information ...491 Reset Your Machine ...492 Reset Functions Overview ...493 Routine Maintenance ...494 Replace Supplies ...495 Replace the Toner Cartridge ...497 Replace the Imaging Unit ...500 Reset the Drum Counter ...503 Clean the Machine ...504 Clean the Scanner...506 Clean the Touchscreen LCD ...507 ...
Home > Table of Contents Check the Machine Information ...491 Reset Your Machine ...492 Reset Functions Overview ...493 Routine Maintenance ...494 Replace Supplies ...495 Replace the Toner Cartridge ...497 Replace the Imaging Unit ...500 Reset the Drum Counter ...503 Clean the Machine ...504 Clean the Scanner...506 Clean the Touchscreen LCD ...507 ...
bizhub 5020i/4020i User Guide
Page 16
If you are using a wireless connection, a four-level indicator displays the current wireless signal strength. 0 Max 3. (Toner) Displays the remaining toner life. or (Wireless Status) Press to access the [Settings] menu. Press to access the [Toner] menu. 4. (Settings) Press to configure wireless settings. You must unlock the machine to access the 2 in 1 ID Copy...
If you are using a wireless connection, a four-level indicator displays the current wireless signal strength. 0 Max 3. (Toner) Displays the remaining toner life. or (Wireless Status) Press to access the [Settings] menu. Press to access the [Toner] menu. 4. (Settings) Press to configure wireless settings. You must unlock the machine to access the 2 in 1 ID Copy...
bizhub 5020i/4020i User Guide
Page 20
Use the Settings menu to access the [Toner] menu. 2. Toner • Displays the remaining toner life. • Press to access all machine settings. 6. Related Information • Introduction to set up a Wi-Fi Direct network connection. The available features vary depending ...
Use the Settings menu to access the [Toner] menu. 2. Toner • Displays the remaining toner life. • Press to access all machine settings. 6. Related Information • Introduction to set up a Wi-Fi Direct network connection. The available features vary depending ...
bizhub 5020i/4020i User Guide
Page 448
... maintenance by Secure Function Function Lock Settings. You can hear the fan in the table. Cover is not installed correctly. The toner cartridge is Open. Send the fax again or connect the machine to check your machine identifies the error or required routine maintenance... exhaust outlet is not machine will pause its current blocked. If this happens, your telephone line. completely. Lock 3.0. Reinstall the toner cartridge and imaging unit assembly in the machine. If the problem continues, contact the telephone company and ask them to another telephone line...
... maintenance by Secure Function Function Lock Settings. You can hear the fan in the table. Cover is not installed correctly. The toner cartridge is Open. Send the fax again or connect the machine to check your machine identifies the error or required routine maintenance... exhaust outlet is not machine will pause its current blocked. If this happens, your telephone line. completely. Lock 3.0. Reinstall the toner cartridge and imaging unit assembly in the machine. If the problem continues, contact the telephone company and ask them to another telephone line...
bizhub 5020i/4020i User Guide
Page 449
... See Related Information: Clean the Corona Wire. The paper is set in the 2sided tray or inside the Open the front cover, remove the toner cartridge machine. Press . The machine is jammed inside the back cover. The paper is jammed in Use Drum ! The paper is jammed in...remove all jammed paper. direct interface. 443 If the problem continues, replace the imaging unit with a new one. Remove the imaging unit, remove the toner cartridge from the ADF unit. Reinstall the imaging unit in the machine's menu. and imaging unit assembly, and pull out all jammed paper. A USB...
... See Related Information: Clean the Corona Wire. The paper is set in the 2sided tray or inside the Open the front cover, remove the toner cartridge machine. Press . The machine is jammed inside the back cover. The paper is jammed in Use Drum ! The paper is jammed in...remove all jammed paper. direct interface. 443 If the problem continues, replace the imaging unit with a new one. Remove the imaging unit, remove the toner cartridge from the ADF unit. Reinstall the imaging unit in the machine's menu. and imaging unit assembly, and pull out all jammed paper. A USB...
bizhub 5020i/4020i User Guide
Page 450
... paper guides are set to feed Pull out the paper tray indicated on the LCD. The toner cartridge or the toner cartridge and imaging unit assembly is busy. Make sure the paper is not loaded correctly in paper...not using Memory Receive function and are set to feed paper from the imaging unit, and reinstall the toner cartridge back in the MP tray. Make sure the paper guides are set to the correct size. Make... No Paper MP No Paper No Paper T1 No Paper T2 No Paper T3 No Response/Busy No Toner No Tray T1 No Tray T2 No Tray T3 Out of Fax Memory Cause Action The machine is ...
... paper guides are set to feed Pull out the paper tray indicated on the LCD. The toner cartridge or the toner cartridge and imaging unit assembly is busy. Make sure the paper is not loaded correctly in paper...not using Memory Receive function and are set to feed paper from the imaging unit, and reinstall the toner cartridge back in the MP tray. Make sure the paper guides are set to the correct size. Make... No Paper MP No Paper No Paper T1 No Paper T2 No Paper T3 No Response/Busy No Toner No Tray T1 No Tray T2 No Tray T3 Out of Fax Memory Cause Action The machine is ...
bizhub 5020i/4020i User Guide
Page 451
... minutes, and then turn it on the LCD. The machine has a mechanical problem. • Press and hold to turn off the machine, problem. The toner cartridge is full. While memory is waiting to copy the pages scanned so far. • Press Quit or and wait until the other operations that... Out of Memory Output Tray Full Paper Low Paper Low T1 Paper Low T2 Paper Low T3 Print Data Full Print Unable ## Received Fax ## Replace Toner Scan Unable Scan Unable ## Cause The machine's memory is in process • Split the document into multiple parts. • Reduce the Resolution. •...
... minutes, and then turn it on the LCD. The machine has a mechanical problem. • Press and hold to turn off the machine, problem. The toner cartridge is full. While memory is waiting to copy the pages scanned so far. • Press Quit or and wait until the other operations that... Out of Memory Output Tray Full Paper Low Paper Low T1 Paper Low T2 Paper Low T3 Print Data Full Print Unable ## Received Fax ## Replace Toner Scan Unable Scan Unable ## Cause The machine's memory is in process • Split the document into multiple parts. • Reduce the Resolution. •...
bizhub 5020i/4020i User Guide
Page 452
...maximum number. Leave the machine idle for automatic 2-sided printing. The paper in the tray is available when the LCD displays Replace Toner. Press (if required). Paper sizes available for that is near the end of paper for automatic 2sided printing. Size Mismatch The...counter was See the instructions included with a new one. Supplies Toner Low If the LCD displays this message, you can still print. The toner cartridge is touching the touchscreen. Order a new toner cartridge now so a replacement toner cartridge is not the correct size. Reduce the number of ...
...maximum number. Leave the machine idle for automatic 2-sided printing. The paper in the tray is available when the LCD displays Replace Toner. Press (if required). Paper sizes available for that is near the end of paper for automatic 2sided printing. Size Mismatch The...counter was See the instructions included with a new one. Supplies Toner Low If the LCD displays this message, you can still print. The toner cartridge is touching the touchscreen. Order a new toner cartridge now so a replacement toner cartridge is not the correct size. Reduce the number of ...
bizhub 5020i/4020i User Guide
Page 468
Pull out the jammed paper slowly. 462 Remove the toner cartridge and imaging unit assembly. Wait for the internal fan to cool down before touching them. 4. Home > Troubleshooting > Paper Jams > Paper is Jammed inside the Machine Paper is Jammed inside the Machine If the machine's control panel indicates that there is a jam inside the machine. 2. Open the front cover. 3. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Leave the machine turned on for 10 minutes for the machine to cool the extremely hot parts inside the machine, follow these steps: 1.
Pull out the jammed paper slowly. 462 Remove the toner cartridge and imaging unit assembly. Wait for the internal fan to cool down before touching them. 4. Home > Troubleshooting > Paper Jams > Paper is Jammed inside the Machine Paper is Jammed inside the Machine If the machine's control panel indicates that there is a jam inside the machine. 2. Open the front cover. 3. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Leave the machine turned on for 10 minutes for the machine to cool the extremely hot parts inside the machine, follow these steps: 1.
bizhub 5020i/4020i User Guide
Page 469
Close the front cover. 5. Related Information • Paper Jams 463 Install the toner cartridge and imaging unit assembly into the machine. 6.
Close the front cover. 5. Related Information • Paper Jams 463 Install the toner cartridge and imaging unit assembly into the machine. 6.
bizhub 5020i/4020i User Guide
Page 475
... printer driver. • Clean the imaging unit. • Replace the imaging unit with a new imaging unit. • Replace the toner cartridge with a new imaging unit. • Check the machine's environment. Conditions such as humidity, high temperatures, and so on the imaging...; Check the machine's environment. Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you use paper that the toner cartridge and imaging unit are using recommended print media. Check that meets our specifications. 2. Contact customer support. 469 IMPORTANT Using non...
... printer driver. • Clean the imaging unit. • Replace the imaging unit with a new imaging unit. • Replace the toner cartridge with a new imaging unit. • Check the machine's environment. Conditions such as humidity, high temperatures, and so on the imaging...; Check the machine's environment. Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you use paper that the toner cartridge and imaging unit are using recommended print media. Check that meets our specifications. 2. Contact customer support. 469 IMPORTANT Using non...
bizhub 5020i/4020i User Guide
Page 477
...that the tab on the drum. Clean the imaging unit. See Related Information:Clean the Imaging Unit. Replace the imaging unit with a new toner cartridge. • The imaging unit may be damaged. Contact customer support. • Make sure foreign material such as glue from the ...sheets may be contaminated. Replace the imaging unit with a new imaging unit. 471 Replace the toner cartridge with a new toner cartridge. • The imaging unit may be damaged. See Related Information:Clean the Imaging Unit. • If you use label...
...that the tab on the drum. Clean the imaging unit. See Related Information:Clean the Imaging Unit. Replace the imaging unit with a new toner cartridge. • The imaging unit may be damaged. Contact customer support. • Make sure foreign material such as glue from the ...sheets may be contaminated. Replace the imaging unit with a new imaging unit. 471 Replace the toner cartridge with a new toner cartridge. • The imaging unit may be damaged. See Related Information:Clean the Imaging Unit. • If you use label...
bizhub 5020i/4020i User Guide
Page 478
... stack. • Set the paper guides correctly. • The paper tray may have been in the 2-sided tray. If you are using. • Choose Improve Toner Fixing mode in the media type setting. • Make sure envelopes are printed with the back cover (face up output tray) to curl. • If...
... stack. • Set the paper guides correctly. • The paper tray may have been in the 2-sided tray. If you are using. • Choose Improve Toner Fixing mode in the media type setting. • Make sure envelopes are printed with the back cover (face up output tray) to curl. • If...
bizhub 5020i/4020i User Guide
Page 494
... you can Ping this machine from your computer using the IP address or the node Wired/Wireless "ping" this machine from the machine. • The toner cartridge and imaging unit are installed correctly. • The front and back covers are fully closed. • Paper is inserted correctly in the paper tray...
... you can Ping this machine from your computer using the IP address or the node Wired/Wireless "ping" this machine from the machine. • The toner cartridge and imaging unit are installed correctly. • The front and back covers are fully closed. • Paper is inserted correctly in the paper tray...
bizhub 5020i/4020i User Guide
Page 501
...the machine indicates that the life of media used, and powering on/off the machine. • Handle the toner cartridge carefully. Indication Toner Low Replace Toner Supply Toner cartridge Drum ! Using non-genuine supplies may want to buy spare supplies to local regulations, keeping it off the... machine. • Frequency of replacing supplies except toner cartridges will vary depending on your hands or clothes, immediately wipe or wash it separate from domestic waste. Frequency of replacement ...
...the machine indicates that the life of media used, and powering on/off the machine. • Handle the toner cartridge carefully. Indication Toner Low Replace Toner Supply Toner cartridge Drum ! Using non-genuine supplies may want to buy spare supplies to local regulations, keeping it off the... machine. • Frequency of replacing supplies except toner cartridges will vary depending on your hands or clothes, immediately wipe or wash it separate from domestic waste. Frequency of replacement ...
bizhub 5020i/4020i User Guide
Page 502
Imaging unit Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Imaging Unit • Reset the Drum Counter Related Topics: • Error and Maintenance Messages 496
Imaging unit Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Imaging Unit • Reset the Drum Counter Related Topics: • Error and Maintenance Messages 496
bizhub 5020i/4020i User Guide
Page 503
Unpack the new toner cartridge. 6. Open the front cover. 3. Remove the protective cover. 7. Put the new toner cartridge firmly into the imaging unit until you hear it lock into place. 497 Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge 1. Remove the toner cartridge and imaging unit assembly from the machine. 4. Push down the lock lever and take the toner cartridge out of the imaging unit. 5. Make sure the machine is turned on. 2.
Unpack the new toner cartridge. 6. Open the front cover. 3. Remove the protective cover. 7. Put the new toner cartridge firmly into the imaging unit until you hear it lock into place. 497 Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge 1. Remove the toner cartridge and imaging unit assembly from the machine. 4. Push down the lock lever and take the toner cartridge out of the imaging unit. 5. Make sure the machine is turned on. 2.
bizhub 5020i/4020i User Guide
Page 504
Make sure you put the toner cartridge in correctly or it is not, printed pages may separate from left several times. If it may have a vertical stripe. 9. Be sure to return the tab to left to right and right to the Home position (a). Install the toner cartridge and imaging unit assembly back into the machine. 10. The arrow on the tab must be aligned with the arrow on the imaging unit. Close the front cover of the machine. 498 Clean the corona wire inside the imaging unit by gently sliding the tab from the imaging unit. 8.
Make sure you put the toner cartridge in correctly or it is not, printed pages may separate from left several times. If it may have a vertical stripe. 9. Be sure to return the tab to left to right and right to the Home position (a). Install the toner cartridge and imaging unit assembly back into the machine. 10. The arrow on the tab must be aligned with the arrow on the imaging unit. Close the front cover of the machine. 498 Clean the corona wire inside the imaging unit by gently sliding the tab from the imaging unit. 8.
bizhub 5020i/4020i User Guide
Page 505
.../or cartridges. Related Information • Replace Supplies 499 We also strongly recommend you want to buy toner cartridges, contact customer support. • DO NOT unpack the new toner cartridge until the machine's display returns to the machine and/or may result in unsatisfactory print quality. ... obtain premium performance from this machine may cause damage to Ready Mode. • The toner cartridge that is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning. • To ensure high quality printing, we strongly recommend the use only...
.../or cartridges. Related Information • Replace Supplies 499 We also strongly recommend you want to buy toner cartridges, contact customer support. • DO NOT unpack the new toner cartridge until the machine's display returns to the machine and/or may result in unsatisfactory print quality. ... obtain premium performance from this machine may cause damage to Ready Mode. • The toner cartridge that is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning. • To ensure high quality printing, we strongly recommend the use only...
bizhub 5020i/4020i User Guide
Page 506
Push down the lock lever and take the toner cartridge out of the imaging unit. 5. Unpack the new imaging unit. 6. Put the toner cartridge firmly into the new imaging unit until you hear it lock into place. 500 Open the front cover. 3. Remove the toner cartridge and imaging unit assembly from the machine. 4. Make sure the machine is turned on. 2. Home > Routine Maintenance > Replace Supplies > Replace the Imaging Unit Replace the Imaging Unit 1.
Push down the lock lever and take the toner cartridge out of the imaging unit. 5. Unpack the new imaging unit. 6. Put the toner cartridge firmly into the new imaging unit until you hear it lock into place. 500 Open the front cover. 3. Remove the toner cartridge and imaging unit assembly from the machine. 4. Make sure the machine is turned on. 2. Home > Routine Maintenance > Replace Supplies > Replace the Imaging Unit Replace the Imaging Unit 1.