FlexDock User Guide
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FlexDock User Guide iii Version Number Date Description of Change 005 8/2013 Added support for the SF61 scanner. 004 3/2012 Added support for the PR2 and PR3 printers. 003 7/2011 Added support for the CK3, CN3, and CN4 computers. 002 4/2011 Added additional troubleshooting information, specifications, and support for the CN50 and CS40 computers. Document Change Record This page records changes to this document. The document was originally released as Revision 001.
FlexDock User Guide iii Version Number Date Description of Change 005 8/2013 Added support for the SF61 scanner. 004 3/2012 Added support for the PR2 and PR3 printers. 003 7/2011 Added support for the CK3, CN3, and CN4 computers. 002 4/2011 Added additional troubleshooting information, specifications, and support for the CN50 and CS40 computers. Document Change Record This page records changes to this document. The document was originally released as Revision 001.
FlexDock User Guide
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Contents Contents About the FlexDocks 7 What You Need 8 Connect the DX1 9 Connect the DX2 10 Connect the DX4 11 Charge Batteries 12 Charge Computers, Printers, and Scanners 13 About the Ethernet LEDs 14 Use the CK3, CN3, and CN4 with the DX4 Ethernet Dock 14 About Custom Configurations 15 Troubleshoot the FlexDock 16 Optional FlexDock Accessories 17 Specifications 17 FlexDock User Guide v
Contents Contents About the FlexDocks 7 What You Need 8 Connect the DX1 9 Connect the DX2 10 Connect the DX4 11 Charge Batteries 12 Charge Computers, Printers, and Scanners 13 About the Ethernet LEDs 14 Use the CK3, CN3, and CN4 with the DX4 Ethernet Dock 14 About Custom Configurations 15 Troubleshoot the FlexDock 16 Optional FlexDock Accessories 17 Specifications 17 FlexDock User Guide v
FlexDock User Guide
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• The SR61 scanner and the PR2/PR3 printer cups have been tested and certified for use it with the DX4 Ethernet ...a working Ethernet connection. Make sure the bottom of the battery LED does not turn on the computer to power. Troubleshoot the FlexDock Problem Possible Causes and Solutions You place a computer into the bottom of the cup, and that the... known good AC power source. Check to see the associated compliance insert, located on the Intermec website at www.intermec.com > Products > Computers > Handhelds > FlexDock > Manuals tab > Regulatory Information.
• The SR61 scanner and the PR2/PR3 printer cups have been tested and certified for use it with the DX4 Ethernet ...a working Ethernet connection. Make sure the bottom of the battery LED does not turn on the computer to power. Troubleshoot the FlexDock Problem Possible Causes and Solutions You place a computer into the bottom of the cup, and that the... known good AC power source. Check to see the associated compliance insert, located on the Intermec website at www.intermec.com > Products > Computers > Handhelds > FlexDock > Manuals tab > Regulatory Information.
PR2/PR3 Mobile Receipt Printer User Manual
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... How to Configure the Printer 21 About the Printer Web Page 21 Configure the Printer from the Web Page 22 Configure the Printer Using PrintSet 22 3 Troubleshoot and Maintain the Printer 23 Call Product Support 24 How to Find the Printer Configuration and Serial Numbers 25 Get Printer Information from the Printer Web Page 25 Get Printer Information Using PrintSet...
... How to Configure the Printer 21 About the Printer Web Page 21 Configure the Printer from the Web Page 22 Configure the Printer Using PrintSet 22 3 Troubleshoot and Maintain the Printer 23 Call Product Support 24 How to Find the Printer Configuration and Serial Numbers 25 Get Printer Information from the Printer Web Page 25 Get Printer Information Using PrintSet...
PR2/PR3 Mobile Receipt Printer User Manual
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... person who is crucial to the continual improvement of the printer, and how to use the printer in PDF). All warranties are going to configure, operate, maintain, and troubleshoot it. Send Feedback Your feedback is responsible for your local Intermec representative. PR2 and PR3 Mobile Receipt Printer User Manual xi and Canada, call 1-800-755-5505...
... person who is crucial to the continual improvement of the printer, and how to use the printer in PDF). All warranties are going to configure, operate, maintain, and troubleshoot it. Send Feedback Your feedback is responsible for your local Intermec representative. PR2 and PR3 Mobile Receipt Printer User Manual xi and Canada, call 1-800-755-5505...
PR2/PR3 Mobile Receipt Printer User Manual
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3 Troubleshoot and Maintain the Printer This section explains how to troubleshoot and maintain the printer. 23
3 Troubleshoot and Maintain the Printer This section explains how to troubleshoot and maintain the printer. 23
PR2/PR3 Mobile Receipt Printer User Manual
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... you have this information on the printer web pages or on a test label. 24 PR2 and PR3 Mobile Receipt Printer User Manual To talk to an Intermec Product Support representative in the "Troubleshooting" section, go to www.intermec.com and click Contact Us to your local Intermec representative. Troubleshoot and Maintain the Printer Call Product Support If you still...
... you have this information on the printer web pages or on a test label. 24 PR2 and PR3 Mobile Receipt Printer User Manual To talk to an Intermec Product Support representative in the "Troubleshooting" section, go to www.intermec.com and click Contact Us to your local Intermec representative. Troubleshoot and Maintain the Printer Call Product Support If you still...
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... compartment. $POGJHVSBUJPOMBCFM Get Printer Information from the Printer Web Page To configure the printer from the printer web page, you must configure Wi-Fi settings using Intermec PrintSet 5.2 or later with a USB connection. 1 On your Username and Password. The printer web page appears. 3 Click... or Address bar, type the printer IP address and press Enter. Note: If you are on the printer and connect to your Wi-Fi network. Troubleshoot and Maintain the Printer How to get printer configuration and system information. PR2 and PR3 Mobile Receipt Printer User Manual 25 Chapter 3 ...
... compartment. $POGJHVSBUJPOMBCFM Get Printer Information from the Printer Web Page To configure the printer from the printer web page, you must configure Wi-Fi settings using Intermec PrintSet 5.2 or later with a USB connection. 1 On your Username and Password. The printer web page appears. 3 Click... or Address bar, type the printer IP address and press Enter. Note: If you are on the printer and connect to your Wi-Fi network. Troubleshoot and Maintain the Printer How to get printer configuration and system information. PR2 and PR3 Mobile Receipt Printer User Manual 25 Chapter 3 ...
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...Troubleshoot and Maintain the Printer Get Printer Information Using PrintSet To get printer information using PrintSet 5.2 or later, you must use Intermec InterDriver to install the appropriate driver software on your PC. 1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.2 or later from the Intermec website at www.intermec... to a desktop PC, you connect your printer to PrintSet and view printer settings. Test Label Contents The printer test label contains a QR Code for the Intermec printer registration web page Media & Printing Media Type...
...Troubleshoot and Maintain the Printer Get Printer Information Using PrintSet To get printer information using PrintSet 5.2 or later, you must use Intermec InterDriver to install the appropriate driver software on your PC. 1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.2 or later from the Intermec website at www.intermec... to a desktop PC, you connect your printer to PrintSet and view printer settings. Test Label Contents The printer test label contains a QR Code for the Intermec printer registration web page Media & Printing Media Type...
PR2/PR3 Mobile Receipt Printer User Manual
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Troubleshoot and Maintain the Printer Test Label Contents (Continued) Category Contents Printing Statistics Distance Printed Total System Information Model Printer Config Number Printer Serial Number Firmware Version Active Command Language Printing Resolution Font Resources Flash Memory Total Flash Available RAM Total RAM Available Hardware Installed IrDA... MAC Address SSID MODE WEP WPA WPA2 Authentication Country Code Roaming Access Point Signal Strength EAP TYPE Inner Authentication MSCHAPV2 PR2 and PR3 Mobile Receipt Printer User Manual 27 Chapter 3 -
Troubleshoot and Maintain the Printer Test Label Contents (Continued) Category Contents Printing Statistics Distance Printed Total System Information Model Printer Config Number Printer Serial Number Firmware Version Active Command Language Printing Resolution Font Resources Flash Memory Total Flash Available RAM Total RAM Available Hardware Installed IrDA... MAC Address SSID MODE WEP WPA WPA2 Authentication Country Code Roaming Access Point Signal Strength EAP TYPE Inner Authentication MSCHAPV2 PR2 and PR3 Mobile Receipt Printer User Manual 27 Chapter 3 -
PR2/PR3 Mobile Receipt Printer User Manual
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... the media. 28 PR2 and PR3 Mobile Receipt Printer User Manual After 2 seconds, the three LEDs blink once, and after 5 seconds the three LEDs blink three times. The blue Intermec Ready-to-Work™ indicator starts... to blink. 3 Continue to hold the Power button. Problems and Possible Solutions Problem Printer does not feed media correctly. Problems and Possible Solutions Use this table to -Work indicator stays on solid (about 15 seconds). The printer prints a test label. Chapter 3 - Troubleshoot and Maintain the Printer...
... the media. 28 PR2 and PR3 Mobile Receipt Printer User Manual After 2 seconds, the three LEDs blink once, and after 5 seconds the three LEDs blink three times. The blue Intermec Ready-to-Work™ indicator starts... to blink. 3 Continue to hold the Power button. Problems and Possible Solutions Problem Printer does not feed media correctly. Problems and Possible Solutions Use this table to -Work indicator stays on solid (about 15 seconds). The printer prints a test label. Chapter 3 - Troubleshoot and Maintain the Printer...
PR2/PR3 Mobile Receipt Printer User Manual
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...to-Work indicator is off . How to Restore Default Settings to the Printer When you restore factory default settings to the printer, the printer returns to your wireless network. PR2 and PR3 Mobile Receipt Printer User Manual 29 Try these possible solutions: • Make sure a ... range. Troubleshoot and Maintain the Printer Problems and Possible Solutions (Continued) Problem Possible Solution Printer does not print and the Critical Error LED is fully charged. • Adjust the print contrast. Printer does not print and the If the Intermec Ready-to the printer web page...
...to-Work indicator is off . How to Restore Default Settings to the Printer When you restore factory default settings to the printer, the printer returns to your wireless network. PR2 and PR3 Mobile Receipt Printer User Manual 29 Try these possible solutions: • Make sure a ... range. Troubleshoot and Maintain the Printer Problems and Possible Solutions (Continued) Problem Possible Solution Printer does not print and the Critical Error LED is fully charged. • Adjust the print contrast. Printer does not print and the If the Intermec Ready-to the printer web page...
PR2/PR3 Mobile Receipt Printer User Manual
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... PR2 and PR3 Mobile Receipt Printer User Manual Note: If you are not using a DHCP network and you do not know your printer IP address, you must configure Wi-Fi settings using Intermec PrintSet 5.2 or later with a USB connection. 1 On your Username and Password. Troubleshoot and Maintain the Printer Restore Default Settings Using the Printer Buttons The...
... PR2 and PR3 Mobile Receipt Printer User Manual Note: If you are not using a DHCP network and you do not know your printer IP address, you must configure Wi-Fi settings using Intermec PrintSet 5.2 or later with a USB connection. 1 On your Username and Password. Troubleshoot and Maintain the Printer Restore Default Settings Using the Printer Buttons The...
PR2/PR3 Mobile Receipt Printer User Manual
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Troubleshoot and Maintain the Printer 5 Click Default Setup. PR2 and PR3 Mobile Receipt Printer User Manual 31 You need to your printer. Restore Default Settings Using PrintSet You can connect your printer to a desktop PC through your host PC. Before upgrading your printer to PrintSet and restore the default settings to download the upgrade files from the Intermec website...
Troubleshoot and Maintain the Printer 5 Click Default Setup. PR2 and PR3 Mobile Receipt Printer User Manual 31 You need to your printer. Restore Default Settings Using PrintSet You can connect your printer to a desktop PC through your host PC. Before upgrading your printer to PrintSet and restore the default settings to download the upgrade files from the Intermec website...
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... click Upgrade. Troubleshoot and Maintain the Printer Upgrade Firmware from the Printer Web Page To upgrade printer firmware from the Intermec website at www.intermec.com. 3 Use PrintSet to add your printer, the Intermec Ready-to-Work...™ indicator and Critical Error LED blink to indicate firmware is complete, the Ready-to PrintSet and upgrade printer firmware. 32 PR2 and PR3 Mobile Receipt Printer...
... click Upgrade. Troubleshoot and Maintain the Printer Upgrade Firmware from the Printer Web Page To upgrade printer firmware from the Intermec website at www.intermec.com. 3 Use PrintSet to add your printer, the Intermec Ready-to-Work...™ indicator and Critical Error LED blink to indicate firmware is complete, the Ready-to PrintSet and upgrade printer firmware. 32 PR2 and PR3 Mobile Receipt Printer...
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Troubleshoot and Maintain the Printer Clean the Printer Cleaning the printhead on a regular basis is delicate and can easily be damaged. 1 Turn the printer off. 2 If necessary, disconnect the printer from power. 3 Open the media door and remove the media. 5FBSCBS 1SJOUIFBE 1MBUFOSPMMFS #MBDLNBSL TFOTPS 4 ...Use the cleaning swab to peel away stuck labels or other material. PR2 and PR3 Mobile Receipt Printer User Manual 33 You should clean the printhead each time you replace the media. The printhead is important for the life of ...
Troubleshoot and Maintain the Printer Clean the Printer Cleaning the printhead on a regular basis is delicate and can easily be damaged. 1 Turn the printer off. 2 If necessary, disconnect the printer from power. 3 Open the media door and remove the media. 5FBSCBS 1SJOUIFBE 1MBUFOSPMMFS #MBDLNBSL TFOTPS 4 ...Use the cleaning swab to peel away stuck labels or other material. PR2 and PR3 Mobile Receipt Printer User Manual 33 You should clean the printhead each time you replace the media. The printhead is important for the life of ...
PR2/PR3 Mobile Receipt Printer User Manual
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Chapter 3 - Troubleshoot and Maintain the Printer Replace the Platen Roller If the platen roller becomes worn or damaged, you need to replace it. 1 Turn off the printer. 2 If necessary, disconnect the printer from power. 3 Lift both media release latches to open the media door. 4 Carefully pry the platen roller out of the media door. 5 Install the new platen roller. 34 PR2 and PR3 Mobile Receipt Printer User Manual
Chapter 3 - Troubleshoot and Maintain the Printer Replace the Platen Roller If the platen roller becomes worn or damaged, you need to replace it. 1 Turn off the printer. 2 If necessary, disconnect the printer from power. 3 Lift both media release latches to open the media door. 4 Carefully pry the platen roller out of the media door. 5 Install the new platen roller. 34 PR2 and PR3 Mobile Receipt Printer User Manual