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Intermec PB42 Support Question

Intermec PB42 Support Question

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Question posted by shawnkolker on February 15th, 2016

Printer Not Working

I have a printer for work and tried to print a bill for a customer. The printer keeps flashin blue and will not print. I have tried everything, taking batters out, marrying the two units, and shutting off the main computerus part. Even the paper feed button does not work. Need help

Current Answers

Answer #1: Posted by TommyKervz on February 19th, 2016 12:23 PM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

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A blinking blue light can mean one of several conditions:
  • Printer is out of paper.
  • Media cover is open.
  • Printer hardware error. For a list of possible problems, see "Troubleshooting" on page 30 of the PB42 Portable Receipt Printer User's Guide.

In your case i think its a "Printer hardware error".


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Intermec PB42 Manual Pages

Printer Handstrap Instructions - Page 1

... PB42, PB50, or PB51 printer. With the handstrap attached, you can also attach the shoulder strap (P/N 074788). Printer Handstrap Instructions The handstrap (P/N 074789) provides a convenient way to use the printer ...accessory • This instruction sheet To attach the handstrap to the D-rings on the printer. You are facing away from the strap adjusters that secure them to the strap....
Printer Shoulder Strap Instructions - Page 1

... padding to sit on your PB21, PB22, PB31, PB32, PB42, PB50, PB51, or PW50 printer. The wide padded strap makes it comfortable to wear the printer for long periods of the padding to the mobile printer (PB2X, PB3X, PB4X, PB5X) 1 Install the handstrap on the printer. 2 Orient the shoulder strap so that the textured side...
PB42/PB42c Portable Receipt Printer User's Guide - Page 2

...logo, Fingerprint, LabelShop and Ready-to-Work are subject to change without written permission ...the part of Intermec by Honeywell. ii PB42/PB42c Portable Receipt Printer User's Guide Everett, WA 98203 U.S.A. ...Intermec by Honeywell. W. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers...
PB42/PB42c Portable Receipt Printer User's Guide - Page 3

Version Number 008 007 006 005 004 003 002 Date 3/2014 1/2014 3/2008 9/2007 10/2006 3/2006 12/2005 Description of the PB42/PB42c firmware. PB42/PB42c Portable Receipt Printer User's Guide iii Updated Global Services and Support information. Revised guide to this document. Revised guide to 9004AE01. Revised to support release 2 of Change...
PB42/PB42c Portable Receipt Printer User's Guide - Page 5

... Life 18 Loading Media ...18 Printing a Configuration Test Page 21 Configuring the PB42/PB42c 23 Establishing Communications With a Host 23 Setting Up Bluetooth Communications 24 Setting Up Serial Communications 24 Cancelling a Print Job 26 Downloading Fonts, Graphics, and Upgrades to the PB42/PB42c 26 Upgrading the Printer Firmware 27 PB42/PB42c Portable Receipt Printer User's Guide v
PB42/PB42c Portable Receipt Printer User's Guide - Page 6

Troubleshooting ...28 Calling Product Support 29 Printer Problems and Possible Solutions 30 Cold Booting the PB42/PB42c 32 Cleaning the Printer 33 Specifications...35 Accessories for the PB42/PB42c 37 vi PB42/PB42c Portable Receipt Printer User's Guide
PB42/PB42c Portable Receipt Printer User's Guide - Page 7

...statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment. Global Services and Support Warranty Information To understand the warranty for ...to prevent equipment damage or destruction, or corruption or loss of data. PB42/PB42c Portable Receipt Printer User's Guide vii Web Support Visit the Intermec website at www.intermec.com...
PB42/PB42c Portable Receipt Printer User's Guide - Page 8

...To search for your documentation. Related Documents For information on programming, see the PB42 Programmer's Reference Manual. Outside the U.S.A. For example, to find the PB42 printer product page, click Printers and Media > Mobile Printers > PB42. 4 Click the Manuals tab. viii PB42/PB42c Portable Receipt Printer User's Guide If your product does not have its own product page...
PB42/PB42c Portable Receipt Printer User's Guide - Page 9

...; radio. A weather-resistant flap protects the communications port. Learning About the PB42/PB42c Portable Receipt Printers The PB42/PB42c are rugged receipt printers designed for use with the CK60 series or 700 series mobile computer with the printer. The PB42/PB42c provides: • print resolution of the PB42/PB42c to 5.1 cm (2 inches) per second (ips). • serial or...
PB42/PB42c Portable Receipt Printer User's Guide - Page 10

Media cover release button Media window PB42/PB42c Back and Side View: View of the back and side of the PB42/PB42c to show important features. 10 PB42/PB42c Portable Receipt Printer User's Guide
PB42/PB42c Portable Receipt Printer User's Guide - Page 11

... buttons Function Press to cancel all print jobs. While the printer is printing, pressing both buttons until you release the button. Use the buttons to familiarize yourself with the PB42/PB42c. Battery lights Radio button and light Ready-to-Work Feed indicator button PB42/PB42c Control Panel: Use this illustration to work with the buttons and lights...
PB42/PB42c Portable Receipt Printer User's Guide - Page 12

.... For a list of paper. • Media cover is enabled. The batteries are charging. A blinking blue light can mean one of several conditions: • Printer is out of possible problems, see "Troubleshooting" on page 28. 12 PB42/PB42c Portable Receipt Printer User's Guide The batteries are low. Recharge or replace your batteries now. There is...
PB42/PB42c Portable Receipt Printer User's Guide - Page 13

... in response to understand when the sounds occur. Understanding the Printer Sounds The PB42/PB42c plays sounds in an AC adapter. • You close the media door. • You press the Radio button. • You press both the Feed and Radio buttons to print the configuration test page. • The paper is not...
PB42/PB42c Portable Receipt Printer User's Guide - Page 14

... this device may experience reduced performance. Keep away from children. To install the batteries 1 Pull and hold the battery cover latch firmly toward the front of the printer and lift up to one week without needing to power the PB42/PB42c, but you install them into the PB42/PB42c. Fully charged batteries can last...
PB42/PB42c Portable Receipt Printer User's Guide - Page 15

PB42/PB42c Portable Receipt Printer User's Guide 15 Batteries Battery cover 3 Close the battery cover by pulling the battery cover latch toward the front of the printer. The printer plays the Power sound when you insert the battery completely. Battery cover Battery cover latch 2 Insert batteries into the two battery slots until they lock ...
PB42/PB42c Portable Receipt Printer User's Guide - Page 16

... information on charging your batteries in the 4-bay charger, see the PB42 4-Bay Charger Quick Start Guide. It takes about 4 hours to the DC power connector on the printer. 16 PB42/PB42c Portable Receipt Printer User's Guide Charging the Batteries There are several ways to charge the PB42/PB42c batteries: • Connect AC power to the...
PB42/PB42c Portable Receipt Printer User's Guide - Page 18

...use roll or fanfold receipt media with one roll of media that the printer is working correctly. The PB42/PB42c ships with the PB42/PB42c. Here are not using a power supply or a 4-bay charger ...176;C (104 °F). • Only charge the batteries inside the PB42/PB42c using it. • Remove the batteries from the printer if you unpack the shipping box and verify that you can only ...
PB42/PB42c Portable Receipt Printer User's Guide - Page 26

... Radio buttons until the printer beeps. This procedure only works if you are two ways to download files to the PB42/PB42c again when you make a mistake entering data or send incomplete information. The PB42/PB42c clears the print job and warm boots or resets itself. 3 Start sending print jobs to your PB42/PB42c: • You can...
PB42/PB42c Portable Receipt Printer User's Guide - Page 32

... by pressing the Feed button. • Try removing batteries, connecting a power adapter, and printing the configuration test page again. • Clean the printhead. For help , see "Charging the Batteries" on the PB42/PB42c, the printer resumes using the default printing mode (Line Printer mode) and returns to cold boot the printer. Print quality is poor. You should . Cold...
AV4 Compliance Insert - Page 1

... with Intermec portable printer PB42. This equipment generates, uses, and can be determined by turning the equipment off and on, the user is encouraged to try to correct the ... protection against harmful interference in accordance with Intermec portable printer PB42. AV4 Compliance Insert I.T.E. 729T ACCESSORY For Users in the United States and Canada Caution: This marking indicates that to...

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