Fingerprint Developer's Guide (PC23d, PC43d/t, PM23c, PM43, PM43c)
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... contains our documents (as IP address. Related Documents This table contains a list of related Intermec documents and their part numbers. Document Title Fingerprint Command Reference Manual The Intermec web site at www.intermec.com. 2 Click the Products tab. 3 Using the Products menu, navigate to find the PC23d ... This Manual This document is written for the person who is responsible for free. You need to find your Intermec printer. xii Fingerprint Developer's Guide For example, to be familiar with operating, maintaining, and troubleshooting your documentation.
... contains our documents (as IP address. Related Documents This table contains a list of related Intermec documents and their part numbers. Document Title Fingerprint Command Reference Manual The Intermec web site at www.intermec.com. 2 Click the Products tab. 3 Using the Products menu, navigate to find the PC23d ... This Manual This document is written for the person who is responsible for free. You need to find your Intermec printer. xii Fingerprint Developer's Guide For example, to be familiar with operating, maintaining, and troubleshooting your documentation.
PC23 and PC43 Desktop Printer User Manual
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... from a USB Storage Device 92 Install or Export a Configuration File 92 Export or Upload Applications and Files 93 Upload or Delete Applications and Resources 93 5 Troubleshoot the Printer 95 Call Product Support 96 Locate the Printer Configuration and Serial Numbers 97 About Printer System Information 98 View Printer Statistics 98 Check...
... from a USB Storage Device 92 Install or Export a Configuration File 92 Export or Upload Applications and Files 93 Upload or Delete Applications and Resources 93 5 Troubleshoot the Printer 95 Call Product Support 96 Locate the Printer Configuration and Serial Numbers 97 About Printer System Information 98 View Printer Statistics 98 Check...
PC23 and PC43 Desktop Printer User Manual
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...Canada, call 1-800-755-5505. Web Support Visit the Intermec website at TechnicalCommunications@intermec.com. The code does not necessarily represent complete, tested programs. The code is crucial to install, configure, operate, maintain, and troubleshoot it. Who Should Read This Manual This user manual is ...for the person who is presented for your local Intermec representative. PC23 and PC43 Desktop Printer User Manual xiii Before You Begin ...
...Canada, call 1-800-755-5505. Web Support Visit the Intermec website at TechnicalCommunications@intermec.com. The code does not necessarily represent complete, tested programs. The code is crucial to install, configure, operate, maintain, and troubleshoot it. Who Should Read This Manual This user manual is ...for the person who is presented for your local Intermec representative. PC23 and PC43 Desktop Printer User Manual xiii Before You Begin ...
PC23 and PC43 Desktop Printer User Manual
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5 Troubleshoot the Printer This section explains how to troubleshoot the PC23 and PC43 printers. 95
5 Troubleshoot the Printer This section explains how to troubleshoot the PC23 and PC43 printers. 95
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... settings • Installed options • Media settings • Ethernet settings • Bluetooth settings You can find your problem in the U.S.A. Chapter 5 - To talk to an Intermec Product Support representative in the "Troubleshooting" section, go to www.intermec.com and click Contact Us to request customer support.
... settings • Installed options • Media settings • Ethernet settings • Bluetooth settings You can find your problem in the U.S.A. Chapter 5 - To talk to an Intermec Product Support representative in the "Troubleshooting" section, go to www.intermec.com and click Contact Us to request customer support.
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Chapter 5 - Troubleshoot the Printer Locate the Printer Configuration and Serial Numbers The printer configuration and serial numbers can be found on the product label located on the underside of the printer. $POGJHVSBUJPOMBCFM PC23 and PC43 Desktop Printer User Manual 97
Chapter 5 - Troubleshoot the Printer Locate the Printer Configuration and Serial Numbers The printer configuration and serial numbers can be found on the product label located on the underside of the printer. $POGJHVSBUJPOMBCFM PC23 and PC43 Desktop Printer User Manual 97
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This information can be connected to an Ethernet or wireless network to an Ethernet or Wi-Fi network, you contact Intermec Product Support for useful information and statistics on the printer hardware and firmware. The printer web page appears. 3 Click the System Information tab.... 98 PC23 and PC43 Desktop Printer User Manual System Information Tab in the printer web pages for assistance or troubleshooting. Chapter 5 - Note: The printer must be useful when you can view printer statistics in the printer web page. 1 On your printer is ...
This information can be connected to an Ethernet or wireless network to an Ethernet or Wi-Fi network, you contact Intermec Product Support for useful information and statistics on the printer hardware and firmware. The printer web page appears. 3 Click the System Information tab.... 98 PC23 and PC43 Desktop Printer User Manual System Information Tab in the printer web pages for assistance or troubleshooting. Chapter 5 - Note: The printer must be useful when you can view printer statistics in the printer web page. 1 On your printer is ...
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.... PC23 and PC43 Desktop Printer User Manual 99 The web page for the printer appears. Name, type, and size of labels printed and odometer values. Troubleshoot the Printer 4 Click Statistics. 5 Click a category to your Wi-Fi or Ethernet network. 1 On your desktop PC, start a browser. 2 In the Location or Address bar...
.... PC23 and PC43 Desktop Printer User Manual 99 The web page for the printer appears. Name, type, and size of labels printed and odometer values. Troubleshoot the Printer 4 Click Statistics. 5 Click a category to your Wi-Fi or Ethernet network. 1 On your desktop PC, start a browser. 2 In the Location or Address bar...
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... change the default text message for the alert. 100 PC23 and PC43 Desktop Printer User Manual There are three types of current odometer statistics appears. Troubleshoot the Printer 3 Click the System Information tab. 4 Click Odometer. Alert messages can configure the printer to an email address, an SNMP trap, or both. The...
... change the default text message for the alert. 100 PC23 and PC43 Desktop Printer User Manual There are three types of current odometer statistics appears. Troubleshoot the Printer 3 Click the System Information tab. 4 Click Odometer. Alert messages can configure the printer to an email address, an SNMP trap, or both. The...
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... entry fields, and then click Login. 5 Click the Configure tab > Alerts. 6 Click Error to configure information alerts. Click Warning to configure alerts and alert messages. Troubleshoot the Printer Configure Alerts This section explains how to configure warning alerts. Note: To configure the printer from the printer web page. Chapter 5 - You configure...
... entry fields, and then click Login. 5 Click the Configure tab > Alerts. 6 Click Error to configure information alerts. Click Warning to configure alerts and alert messages. Troubleshoot the Printer Configure Alerts This section explains how to configure warning alerts. Note: To configure the printer from the printer web page. Chapter 5 - You configure...
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...Fingerprint only. Printhead Too Hot The printhead is obstructing the label taken sensor. When you may receive and how to understand and troubleshoot some common error alerts you are finished, click Save. Out of media to resume automatically. Printer in Pause Mode A print job... or configure the printer for the amount of Ribbon Load ribbon in Maintenance Alerts for thermal transfer media. An application breaks uncontrolled. Troubleshoot the Printer 7 Change alert settings as a direct thermal printer and thermal transfer ribbon is not detecting the printhead. Out of media...
...Fingerprint only. Printhead Too Hot The printhead is obstructing the label taken sensor. When you may receive and how to understand and troubleshoot some common error alerts you are finished, click Save. Out of media to resume automatically. Printer in Pause Mode A print job... or configure the printer for the amount of Ribbon Load ribbon in Maintenance Alerts for thermal transfer media. An application breaks uncontrolled. Troubleshoot the Printer 7 Change alert settings as a direct thermal printer and thermal transfer ribbon is not detecting the printhead. Out of media...
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... printhead. The printer is going to print before replacing the printhead. Problems and Possible Solutions Use this table to understand and troubleshoot some common problems you may need to RFID tags. You must install the RFID module in Maintenance Alerts. You may encounter....Problem Possible Solution The printer does not feed media Remove the media from the media correctly. compartment and reinstall the media. Troubleshoot the Printer Maintenance and Error Alert Messages (Continued) Message Description and Solution Faulty Dot Replace Printhead Clean Printhead No RFID Tag ...
... printhead. The printer is going to print before replacing the printhead. Problems and Possible Solutions Use this table to understand and troubleshoot some common problems you may need to RFID tags. You must install the RFID module in Maintenance Alerts. You may encounter....Problem Possible Solution The printer does not feed media Remove the media from the media correctly. compartment and reinstall the media. Troubleshoot the Printer Maintenance and Error Alert Messages (Continued) Message Description and Solution Faulty Dot Replace Printhead Clean Printhead No RFID Tag ...
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From the printer properties printing stops. Increase the contrast. 104 PC23 and PC43 Desktop Printer User Manual Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution The printer is connected to a serial port on my PC, but the printer is ...contrast may be too low. The printer is connected to indicate that something clear the Enable bidirectional is not damaged. • If you have the Intermec Windows driver for the type of media you are correct and that you are weak spots on the media. There are using a virtual COM port...
From the printer properties printing stops. Increase the contrast. 104 PC23 and PC43 Desktop Printer User Manual Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution The printer is connected to a serial port on my PC, but the printer is ...contrast may be too low. The printer is connected to indicate that something clear the Enable bidirectional is not damaged. • If you have the Intermec Windows driver for the type of media you are correct and that you are weak spots on the media. There are using a virtual COM port...
PC23 and PC43 Desktop Printer User Manual
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Try these possible solutions in order: missing. • The media may be properly installed or aligned. For help , contact your Intermec representative. The content on the printhead. the print speed. When I feed or print a label, the Make sure the Print ... Reload the media. • The media margin or X-start parameter may be set to ribbon is missing. Replace the printhead. Chapter 5 - Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution The printout is dark or there is Try these possible solutions in order: •...
Try these possible solutions in order: missing. • The media may be properly installed or aligned. For help , contact your Intermec representative. The content on the printhead. the print speed. When I feed or print a label, the Make sure the Print ... Reload the media. • The media margin or X-start parameter may be set to ribbon is missing. Replace the printhead. Chapter 5 - Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution The printout is dark or there is Try these possible solutions in order: •...
PC23 and PC43 Desktop Printer User Manual
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...RFID calibration wizard. None of media you may be faulty. Go to your network. • Make sure your printer is correctly configured for your Intermec Service representative. Try these possible solutions: connection is not working correctly. • Make sure your network cable is securely connected to your printer and... to Settings (Main Menu) or Configure tab (web page) > System Settings > Manage I cannot connect to let the printer identify the tags. Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution The ribbon breaks.
...RFID calibration wizard. None of media you may be faulty. Go to your network. • Make sure your printer is correctly configured for your Intermec Service representative. Try these possible solutions: connection is not working correctly. • Make sure your network cable is securely connected to your printer and... to Settings (Main Menu) or Configure tab (web page) > System Settings > Manage I cannot connect to let the printer identify the tags. Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution The ribbon breaks.
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...solutions: • Make sure you are using RFID media. • You may not recognize the RFID media type. For more information, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. Try these possible solutions: to modify the Tag Position parameter. • The tag may need... the media or RFID calibration wizard. • You may need to modify the Tag Position parameter. • You may be broken. Chapter 5 - Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution Printing on a different label.
...solutions: • Make sure you are using RFID media. • You may not recognize the RFID media type. For more information, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. Try these possible solutions: to modify the Tag Position parameter. • The tag may need... the media or RFID calibration wizard. • You may need to modify the Tag Position parameter. • You may be broken. Chapter 5 - Troubleshoot the Printer Problems and Possible Solutions (Continued) Problem Possible Solution Printing on a different label.
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When the bottom row of the Startup Wizard appears. 5 Close the printer lid. The defaults are restored. Troubleshoot the Printer Restore Defaults on the Printer You can restore the printer defaults by performing a hardware-based reset. 1 Turn the printer off , press and hold , ...
When the bottom row of the Startup Wizard appears. 5 Close the printer lid. The defaults are restored. Troubleshoot the Printer Restore Defaults on the Printer You can restore the printer defaults by performing a hardware-based reset. 1 Turn the printer off , press and hold , ...
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... default password is connected to an Ethernet or wireless network, you can restore default settings from the Printer Web Page If the printer is pass. Troubleshoot the Printer Restore Defaults from the printer web page. 1 On your Username and Password in the upper right corner of the screen. PC23 and PC43...
... default password is connected to an Ethernet or wireless network, you can restore default settings from the Printer Web Page If the printer is pass. Troubleshoot the Printer Restore Defaults from the printer web page. 1 On your Username and Password in the upper right corner of the screen. PC23 and PC43...
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Restore Defaults from the Main Menu. The Main Menu appears. 2 Select Tools > Restore Defaults. Troubleshoot the Printer 5 Click the Services tab > Restore Defaults. 6 Select the settings you want to restore: • Check the Network settings check box to restore defaults ...
Restore Defaults from the Main Menu. The Main Menu appears. 2 Select Tools > Restore Defaults. Troubleshoot the Printer 5 Click the Services tab > Restore Defaults. 6 Select the settings you want to restore: • Check the Network settings check box to restore defaults ...
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... web page. • a USB storage device. • the USB menu. • PrintSet 5. Note: After you upgrade the printer firmware, Intermec recommends that you restore the default settings and calibrate the media sensors. For more information, see the PrintSet 5 online help. You can include bug ... all current system settings, clear the System Settings check box. 4 Select and press . 5 To continue, press . Troubleshoot the Printer you have installed on www.intermec.com. To return to the printer will be erased from the PC23 or PC43 printer Downloads page on the printer, clear...
... web page. • a USB storage device. • the USB menu. • PrintSet 5. Note: After you upgrade the printer firmware, Intermec recommends that you restore the default settings and calibrate the media sensors. For more information, see the PrintSet 5 online help. You can include bug ... all current system settings, clear the System Settings check box. 4 Select and press . 5 To continue, press . Troubleshoot the Printer you have installed on www.intermec.com. To return to the printer will be erased from the PC23 or PC43 printer Downloads page on the printer, clear...