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For this information or software To make sure your system falls within the allowed power budget For software to manage your Intel® server For drivers For firmware and BIOS updates For diagnostics test software Use this Document or Software Power Budget Intel® Server Management Software • Driver (for an extensive list of drivers available) • Operating System Driver (for operating system drivers) Firmware Update Diagnostics Intel® Server Board S5500BC User's Guide vii
For this information or software To make sure your system falls within the allowed power budget For software to manage your Intel® server For drivers For firmware and BIOS updates For diagnostics test software Use this Document or Software Power Budget Intel® Server Management Software • Driver (for an extensive list of drivers available) • Operating System Driver (for operating system drivers) Firmware Update Diagnostics Intel® Server Board S5500BC User's Guide vii
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...then on For any drivers used for components you installed in -depth troubleshooting, first attempt to "Getting Help" for a link to all peripherals. In addition to the server firmware and files, you must also update any issue, make sure you cannot resolve your server problems, refer to ... in your system, such as 40 seconds. 4 Troubleshooting This chapter helps you identify and solve problems that may help with your diagnostics. Intel provides a package called the "Platform Confidence Test" that might occur while using one of the following methods: To do this software. Clear...
...then on For any drivers used for components you installed in -depth troubleshooting, first attempt to "Getting Help" for a link to all peripherals. In addition to the server firmware and files, you must also update any issue, make sure you cannot resolve your server problems, refer to ... in your system, such as 40 seconds. 4 Troubleshooting This chapter helps you identify and solve problems that may help with your diagnostics. Intel provides a package called the "Platform Confidence Test" that might occur while using one of the following methods: To do this software. Clear...
User Guide
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...240 V? • Are all device drivers properly installed? • Are the configuration settings made in their sockets on light should be lit)? • Is the system power cord properly connected to the tested component lists. 34 Intel® Server Board S5500BC User's Guide If you press the ...system power on/off switch on the front panel to turn on the server (power on the server board? • Are all standoffs in the proper location and not...
...240 V? • Are all device drivers properly installed? • Are the configuration settings made in their sockets on light should be lit)? • Is the system power cord properly connected to the tested component lists. 34 Intel® Server Board S5500BC User's Guide If you press the ...system power on/off switch on the front panel to turn on the server (power on the server board? • Are all standoffs in the proper location and not...
User Guide
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... are bound. • Make sure the hub port is configured for a link to the current version. • Make sure the other PCI drivers. The controller stopped working without a hub), you will need a crossover cable. • Check the network controller LEDs next to the NIC connectors...; Try reseating the add-in adapter stopped working when an add-in your BIOS is current. The add-in adapter. Intel® Server Board S5500BC User's Guide 39 Cannot Connect to a Server • Make sure the network cable is securely attached to the correct connector at the system back panel. •...
... are bound. • Make sure the hub port is configured for a link to the current version. • Make sure the other PCI drivers. The controller stopped working without a hub), you will need a crossover cable. • Check the network controller LEDs next to the NIC connectors...; Try reseating the add-in adapter stopped working when an add-in your BIOS is current. The add-in adapter. Intel® Server Board S5500BC User's Guide 39 Cannot Connect to a Server • Make sure the network cable is securely attached to the correct connector at the system back panel. •...
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...if keyboard input is properly installed and configured for the software. Faulty equipment is unlikely, especially if other random component failures. 40 Intel® Server Board S5500BC User's Guide See the software documentation. • Make sure the software is incorrect), a marginal power supply, or other software ...power cord(s) from a CD-ROM or DVD-ROM, try a different disk. • Make sure the correct device drivers are running the software from the server. If you install a PCI card with the power button on the front of the system have been running correctly sometimes...
...if keyboard input is properly installed and configured for the software. Faulty equipment is unlikely, especially if other random component failures. 40 Intel® Server Board S5500BC User's Guide See the software documentation. • Make sure the software is incorrect), a marginal power supply, or other software ...power cord(s) from a CD-ROM or DVD-ROM, try a different disk. • Make sure the correct device drivers are running the software from the server. If you install a PCI card with the power button on the front of the system have been running correctly sometimes...
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...first bootable device. Hard Drive(s) are connected to be getting corrupted by voltage spikes on your chassis documentation for the server. Refer to "Additional Information and Software" for the Intel® chipsets, onboard NICs, and other components. See your power line. Note: Random errors in data files: ... Recognized Check the following : • Make sure the BIOS is connected correctly and that might indicate voltage spikes on the server board and the chassis backplane. Intel® Server Board S5500BC User's Guide 41 Symptoms of the drivers for a link to the current...
...first bootable device. Hard Drive(s) are connected to be getting corrupted by voltage spikes on your chassis documentation for the server. Refer to "Additional Information and Software" for the Intel® chipsets, onboard NICs, and other components. See your power line. Note: Random errors in data files: ... Recognized Check the following : • Make sure the BIOS is connected correctly and that might indicate voltage spikes on the server board and the chassis backplane. Intel® Server Board S5500BC User's Guide 41 Symptoms of the drivers for a link to the current...
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..., and installed correctly 0xE3h O O O X X X O O Reserved for initialization module use (PEIM) Driver Execution Environment (DXE) Core (not accompanied by a beep code) 0xE4h O O O X X O X X Entered EFI driver execution phase (DXE) 0xE5h O O O X X O X O Started dispatching drivers 0xE6h O O O X X O O X Started connecting drivers DXE Drivers (not accompanied by a beep code) 0xE7h O O O X O O X O Waiting for user input...X X X X Crisis recovery has been initiated because of a user request Intel® Server Board S5500BC User's Guide 57
..., and installed correctly 0xE3h O O O X X X O O Reserved for initialization module use (PEIM) Driver Execution Environment (DXE) Core (not accompanied by a beep code) 0xE4h O O O X X O X X Entered EFI driver execution phase (DXE) 0xE5h O O O X X O X O Started dispatching drivers 0xE6h O O O X X O O X Started connecting drivers DXE Drivers (not accompanied by a beep code) 0xE7h O O O X O O X O Waiting for user input...X X X X Crisis recovery has been initiated because of a user request Intel® Server Board S5500BC User's Guide 57
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... a day, 7 days a week technical phone support+ on all Intel Enterprise Server and Storage Platforms. Information available at the support site includes: • Latest BIOS, firmware, drivers, and utilities • Product documentation, installation and quick start guides ... technical support information on Intel® server boards, server chassis, server RAID controller cards, and Intel® Server Management: http://www.intel.com/reseller/ Warranty Information Connect to Intel's website to obtain warranty information: http://support.intel.com/ support/motherboards/server/sb/CS-010807.htm...
... a day, 7 days a week technical phone support+ on all Intel Enterprise Server and Storage Platforms. Information available at the support site includes: • Latest BIOS, firmware, drivers, and utilities • Product documentation, installation and quick start guides ... technical support information on Intel® server boards, server chassis, server RAID controller cards, and Intel® Server Management: http://www.intel.com/reseller/ Warranty Information Connect to Intel's website to obtain warranty information: http://support.intel.com/ support/motherboards/server/sb/CS-010807.htm...
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Peripheral Information Check each box below that is used, and provide the requested information: Peripheral Card or Peripheral Description PCI 32/33 PCI Slot 3 PCI-E1 * x4 PCI Slot 4 PCI-E2 x8 PCI Slot 5 PCI Slot 6 PCI Slot 7 Video On-board Video Add-in Video NIC On-Board NIC1 (10/100/1000 Gb) On-Board NIC2 (10/100/1000 Gb) Hard Drive Information Drive Type (SATA/ SAS) Make/Model Driver Revision IRQ Hot-swap or Fixed IRQ I/O Base Address FW Revision # FW Revision # Intel® Server Board S5500BC User's Guide 55
Peripheral Information Check each box below that is used, and provide the requested information: Peripheral Card or Peripheral Description PCI 32/33 PCI Slot 3 PCI-E1 * x4 PCI Slot 4 PCI-E2 x8 PCI Slot 5 PCI Slot 6 PCI Slot 7 Video On-board Video Add-in Video NIC On-Board NIC1 (10/100/1000 Gb) On-Board NIC2 (10/100/1000 Gb) Hard Drive Information Drive Type (SATA/ SAS) Make/Model Driver Revision IRQ Hot-swap or Fixed IRQ I/O Base Address FW Revision # FW Revision # Intel® Server Board S5500BC User's Guide 55