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For this information or software To make sure your system falls within the allowed power budget For software to manage your Intel® server For drivers For firmware and BIOS updates For diagnostics test software Use this Document or Software Power Budget Intel® Server Management Software • Driver (for an extensive list of drivers available) • Operating System Driver (for operating system drivers) Firmware Update Diagnostics Intel® Server Board S5500BC User's Guide vii
For this information or software To make sure your system falls within the allowed power budget For software to manage your Intel® server For drivers For firmware and BIOS updates For diagnostics test software Use this Document or Software Power Budget Intel® Server Management Software • Driver (for an extensive list of drivers available) • Operating System Driver (for operating system drivers) Firmware Update Diagnostics Intel® Server Board S5500BC User's Guide vii
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.... This may last as long as video and network drivers. This clears system memory, restarts POST, reloads the operating system, and halts power to ... baseboard management controller (BMC), and hot-swap controller (HSC). Do not power off /on . Intel provides a package called the "Platform Confidence Test" that might occur while using one of the following ...operating system. 4 Troubleshooting This chapter helps you identify and solve problems that may help with your server problems, refer to "Getting Help" for assistance. Refer to "Additional Information and Software" for a...
.... This may last as long as video and network drivers. This clears system memory, restarts POST, reloads the operating system, and halts power to ... baseboard management controller (BMC), and hot-swap controller (HSC). Do not power off /on . Intel provides a package called the "Platform Confidence Test" that might occur while using one of the following ...operating system. 4 Troubleshooting This chapter helps you identify and solve problems that may help with your server problems, refer to "Getting Help" for assistance. Refer to "Additional Information and Software" for a...
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...all cables correctly connected and secured? • Are the processors fully seated in their sockets on the server board? • Are all standoffs in the proper location and not touching any components, causing a potential short? • ...drivers properly installed? • Are the configuration settings made in their slots on the server board? • Are all jumper settings on the server board correct? • Are all jumper and switch settings on light should be lit)? • Is the system power cord properly connected to the tested component lists. 34 Intel® Server Board S5500BC...
...all cables correctly connected and secured? • Are the processors fully seated in their sockets on the server board? • Are all standoffs in the proper location and not touching any components, causing a potential short? • ...drivers properly installed? • Are the configuration settings made in their slots on the server board? • Are all jumper settings on the server board correct? • Are all jumper and switch settings on light should be lit)? • Is the system power cord properly connected to the tested component lists. 34 Intel® Server Board S5500BC...
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.... • Try a different network cable. • Make sure you are using the correct and the current drivers. Delete and then reinstall the drivers. • Run the diagnostics. Intel® Server Board S5500BC User's Guide 39 See the documentation that interrupts are directly connecting two servers (without apparent cause. • Try reseating the adapter first; Cannot Connect to...
.... • Try a different network cable. • Make sure you are using the correct and the current drivers. Delete and then reinstall the drivers. • Run the diagnostics. Intel® Server Board S5500BC User's Guide 39 See the documentation that interrupts are directly connecting two servers (without apparent cause. • Try reseating the adapter first; Cannot Connect to...
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...you are running the software from a CD-ROM or DVD-ROM, try a different disk. • Make sure the correct device drivers are usually related to them whenever the power cord is incorrect), a marginal power supply, or other software runs correctly. If problems...software. See the software documentation. • Make sure the software is unlikely, especially if other random component failures. 40 Intel® Server Board S5500BC User's Guide Problems with Application Software that Ran Correctly Earlier Problems that occur when you have been running correctly sometimes indicate...
...you are running the software from a CD-ROM or DVD-ROM, try a different disk. • Make sure the correct device drivers are usually related to them whenever the power cord is incorrect), a marginal power supply, or other software runs correctly. If problems...software. See the software documentation. • Make sure the software is unlikely, especially if other random component failures. 40 Intel® Server Board S5500BC User's Guide Problems with Application Software that Ran Correctly Earlier Problems that occur when you have been running correctly sometimes indicate...
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Symptoms of the above symptoms that it again. Intel® Server Board S5500BC User's Guide 41 Note: Random errors in data files: If you suspect a transient voltage spike, power outage, or brownout occurred, reload the software and try... drive is connected correctly and that might indicate voltage spikes on the server board and the chassis backplane. If you experience any of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to the current drivers and chipset files. Refer to "Additional Information and Software" for a link...
Symptoms of the above symptoms that it again. Intel® Server Board S5500BC User's Guide 41 Note: Random errors in data files: If you suspect a transient voltage spike, power outage, or brownout occurred, reload the software and try... drive is connected correctly and that might indicate voltage spikes on the server board and the chassis backplane. If you experience any of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to the current drivers and chipset files. Refer to "Additional Information and Software" for a link...
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... Initialization Module (PEIM) / Recovery 0x30h X X O O X X X X Crisis recovery has been initiated because of a user request Intel® Server Board S5500BC User's Guide 57 Diagnostic LED POST Code Decoder 0xE2h O O O X X X O X Initial memory found, configured, and installed correctly 0xE3h O O O X X X O O Reserved for initialization module use (PEIM) Driver Execution Environment (DXE) Core (not accompanied by a beep code) 0xE4h O O O X X O X X Entered EFI...
... Initialization Module (PEIM) / Recovery 0x30h X X O O X X X X Crisis recovery has been initiated because of a user request Intel® Server Board S5500BC User's Guide 57 Diagnostic LED POST Code Decoder 0xE2h O O O X X X O X Initial memory found, configured, and installed correctly 0xE3h O O O X X X O O Reserved for initialization module use (PEIM) Driver Execution Environment (DXE) Core (not accompanied by a beep code) 0xE4h O O O X X O X X Entered EFI...
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...week technical phone support+ on Intel® server boards, server chassis, server RAID controller cards, and Intel® Server Management: http://www.intel.com/reseller/ Warranty Information Connect to Intel's website to obtain warranty information: http://support.intel.com/ support/motherboards/server/sb/CS-010807.htm •...still unable to obtain a solution to obtain support on all Intel Enterprise Server and Storage Platforms. Information available at the support site includes: • Latest BIOS, firmware, drivers, and utilities • Product documentation, installation and quick ...
...week technical phone support+ on Intel® server boards, server chassis, server RAID controller cards, and Intel® Server Management: http://www.intel.com/reseller/ Warranty Information Connect to Intel's website to obtain warranty information: http://support.intel.com/ support/motherboards/server/sb/CS-010807.htm •...still unable to obtain a solution to obtain support on all Intel Enterprise Server and Storage Platforms. Information available at the support site includes: • Latest BIOS, firmware, drivers, and utilities • Product documentation, installation and quick ...
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Peripheral Information Check each box below that is used, and provide the requested information: Peripheral Card or Peripheral Description PCI 32/33 PCI Slot 3 PCI-E1 * x4 PCI Slot 4 PCI-E2 x8 PCI Slot 5 PCI Slot 6 PCI Slot 7 Video On-board Video Add-in Video NIC On-Board NIC1 (10/100/1000 Gb) On-Board NIC2 (10/100/1000 Gb) Hard Drive Information Drive Type (SATA/ SAS) Make/Model Driver Revision IRQ Hot-swap or Fixed IRQ I/O Base Address FW Revision # FW Revision # Intel® Server Board S5500BC User's Guide 55
Peripheral Information Check each box below that is used, and provide the requested information: Peripheral Card or Peripheral Description PCI 32/33 PCI Slot 3 PCI-E1 * x4 PCI Slot 4 PCI-E2 x8 PCI Slot 5 PCI Slot 6 PCI Slot 7 Video On-board Video Add-in Video NIC On-Board NIC1 (10/100/1000 Gb) On-Board NIC2 (10/100/1000 Gb) Hard Drive Information Drive Type (SATA/ SAS) Make/Model Driver Revision IRQ Hot-swap or Fixed IRQ I/O Base Address FW Revision # FW Revision # Intel® Server Board S5500BC User's Guide 55