Hardware Maintenance Manual
Page 7
... site http://www.ibm.com/pc/support Advise customers to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before replacing any diskette fixes. Introduction Important service information Important BIOS and device driver fixes are posted on the computer you continue. The BIOS and device drivers are customer...
... site http://www.ibm.com/pc/support Advise customers to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before replacing any diskette fixes. Introduction Important service information Important BIOS and device driver fixes are posted on the computer you continue. The BIOS and device drivers are customer...
Hardware Maintenance Manual
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the system administrator enters both in the IBM BIOS Setup Utility. The SVP must be entered in order to get ... system administrator then provides the user HDP to reset the password. If it has, it to get access to the IBM BIOS Setup Utility and make changes to the hard-disk drive. Supervisor password: A supervisor password (SVP) protects the system information... operation. The system board must be made available to the servicer, there is no master HDP is available, IBM does not provide any services to reset either the user or the master HDP, or to remove the battery ...
the system administrator enters both in the IBM BIOS Setup Utility. The SVP must be entered in order to get ... system administrator then provides the user HDP to reset the password. If it has, it to get access to the IBM BIOS Setup Utility and make changes to the hard-disk drive. Supervisor password: A supervisor password (SVP) protects the system information... operation. The system board must be made available to the servicer, there is no master HDP is available, IBM does not provide any services to reset either the user or the master HDP, or to remove the battery ...
Hardware Maintenance Manual
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...pop-up window opens. 6. Enter the master HDP; Select Yes in the Setup confirmation window, select Yes . The IBM BIOS Setup Utility menu appears. 3. In the Changes have been removed. 32 ThinkPad R40 To remove a user HDP that has been forgotten, when the SVP and the master HDP are known, do the... following: 1. The IBM BIOS Setup Utility menu appears. 3. Both user HDP and master HDP will have been saved window,...
...pop-up window opens. 6. Enter the master HDP; Select Yes in the Setup confirmation window, select Yes . The IBM BIOS Setup Utility menu appears. 3. In the Changes have been removed. 32 ThinkPad R40 To remove a user HDP that has been forgotten, when the SVP and the master HDP are known, do the... following: 1. The IBM BIOS Setup Utility menu appears. 3. Both user HDP and master HDP will have been saved window,...
Hardware Maintenance Manual
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... Power management To reduce power consumption, the computer has three power management modes: screen blank, standby, and hibernation. v The speaker is called suspend mode in IBM BIOS Setup Utility expires, v The LCD backlight turns off . If the time set on the "LCD off . v The hard-disk drive is called standby mode in...
... Power management To reduce power consumption, the computer has three power management modes: screen blank, standby, and hibernation. v The speaker is called suspend mode in IBM BIOS Setup Utility expires, v The LCD backlight turns off . If the time set on the "LCD off . v The hard-disk drive is called standby mode in...
Hardware Maintenance Manual
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...Doctor® DOS (hereafter called PC-Doctor.) You can detect errors by use of non-IBM products, prototype cards, or modified options can select an item not only with the arrow keys, but also with the ThinkPad computer. To avoid this problem, you need to "Product overview" on the computer. ...are intended to "Power system checkout" on page 39, and check the power sources. 36 ThinkPad R40 On the IBM BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. If you test one of the IBM BIOS Setup Utility before you run the test, do as the serial port. PC-Doctor cannot be...
...Doctor® DOS (hereafter called PC-Doctor.) You can detect errors by use of non-IBM products, prototype cards, or modified options can select an item not only with the arrow keys, but also with the ThinkPad computer. To avoid this problem, you need to "Product overview" on the computer. ...are intended to "Power system checkout" on page 39, and check the power sources. 36 ThinkPad R40 On the IBM BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. If you test one of the IBM BIOS Setup Utility before you run the test, do as the serial port. PC-Doctor cannot be...
Hardware Maintenance Manual
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...guide If an error code appears, go to "Symptom-to-FRU index" on theThinkPad computer. Quick Notes: v In the Keyboard test in the IBM BIOS Setup Utility, Diskette Drives test is activated even if no legacy diskette drive is scanned only once. otherwise, it cannot be inserted before start testing....should be enabled. A pull-down for at least 2 seconds; v To test ZIP Drive or LS-120/240 Drive, each media is needed to the ThinkPad computer. Before running PC-Doctor DOS, detach the external monitor. v To test Digital Signature Chip, the chip must be held down menu appears. (Its exact...
...guide If an error code appears, go to "Symptom-to-FRU index" on theThinkPad computer. Quick Notes: v In the Keyboard test in the IBM BIOS Setup Utility, Diskette Drives test is activated even if no legacy diskette drive is scanned only once. otherwise, it cannot be inserted before start testing....should be enabled. A pull-down for at least 2 seconds; v To test ZIP Drive or LS-120/240 Drive, each media is needed to the ThinkPad computer. Before running PC-Doctor DOS, detach the external monitor. v To test Digital Signature Chip, the chip must be held down menu appears. (Its exact...
Hardware Maintenance Manual
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...descriptions of symptoms. If the symptom is displayed for that device. Note For an IBM device not supported by diagnostic codes in the computer. Run IBM BIOS Setup Utility and Load Setup Defaults ThinkPad R40 53 Numeric error codes Symptom or error FRU or action, in boldface type. ...not described there, go to -FRU index in this section lists symptoms and errors and their possible causes. Enter BIOS Setup and load Setup Defaults. Run IBM BIOS Setup Utility and Load Setup Defaults. 0185 Bad startup sequence settings. Bad SVP data, stop POST task-The EEPROM...
...descriptions of symptoms. If the symptom is displayed for that device. Note For an IBM device not supported by diagnostic codes in the computer. Run IBM BIOS Setup Utility and Load Setup Defaults ThinkPad R40 53 Numeric error codes Symptom or error FRU or action, in boldface type. ...not described there, go to -FRU index in this section lists symptoms and errors and their possible causes. Enter BIOS Setup and load Setup Defaults. Run IBM BIOS Setup Utility and Load Setup Defaults. 0185 Bad startup sequence settings. Bad SVP data, stop POST task-The EEPROM...
Hardware Maintenance Manual
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... area or bad CRC2-The EEPROM checksum is not working. 1. Press to ignore the warning message. 2. Load Setup Defaults in IBM BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. Confirm supervisor System security - Remove one of the keyboard and...Run interactive tests of them. System board. 0189 Invalid RFID configuration information area-The EEPROM checksum is failed. System board. 54 ThinkPad R40 Run IBM BIOS Setup Utility. 01C8 More than one specified in sequence 0187 EAIA data access error-The access to EEPROM is not correct. Remove...
... area or bad CRC2-The EEPROM checksum is not working. 1. Press to ignore the warning message. 2. Load Setup Defaults in IBM BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. Confirm supervisor System security - Remove one of the keyboard and...Run interactive tests of them. System board. 0189 Invalid RFID configuration information area-The EEPROM checksum is failed. System board. 54 ThinkPad R40 Run IBM BIOS Setup Utility. 01C8 More than one specified in sequence 0187 EAIA data access error-The access to EEPROM is not correct. Remove...
Hardware Maintenance Manual
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... battery and run IBM BIOS Setup Utility to reset the time and date. 2. Replace the backup battery and run IBM BIOS Setup Utility to reset the time and date. Run IBM BIOS Setup Utility to ...IBM BIOS Setup Utility. 2. System board. Reset the password by running IBM BIOS Setup Utility. 1. Load "Setup Default" in -Power off and remove the miniPCI network card. I/O card. 1. System board. 1. System board. DIMM. 2. Shut down the computer and remove it from the docking station. 1. Remove Mini PCI network card. 2. Replace the backup battery. 3. DIMM. 2. ThinkPad R40...
... battery and run IBM BIOS Setup Utility to reset the time and date. 2. Replace the backup battery and run IBM BIOS Setup Utility to reset the time and date. Run IBM BIOS Setup Utility to ...IBM BIOS Setup Utility. 2. System board. Reset the password by running IBM BIOS Setup Utility. 1. Load "Setup Default" in -Power off and remove the miniPCI network card. I/O card. 1. System board. 1. System board. DIMM. 2. Shut down the computer and remove it from the docking station. 1. Remove Mini PCI network card. 2. Replace the backup battery. 3. DIMM. 2. ThinkPad R40...
Hardware Maintenance Manual
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.... 7. If memory size has been changed, re-create the hibernation file. System board. 56 ThinkPad R40 Invalid system configuration data. Hibernation error. Load "Setup Defaults" in IBM BIOS Setup Utility. 2. DIMM. 2. Restore the system configuration to -FRU index Error messages Symptom or... not found. Thermal sensing error. Backup battery. 3. System board. 1. Enter IBM BIOS Setup Utility and see whether the hard-disk drive and the diskette drive are properly identified. 3. Load "Setup Defaults" in IBM BIOS Setup Utility. 2. Backup battery. 3. System board. 1. DIMM. 2. System ...
.... 7. If memory size has been changed, re-create the hibernation file. System board. 56 ThinkPad R40 Invalid system configuration data. Hibernation error. Load "Setup Defaults" in IBM BIOS Setup Utility. 2. DIMM. 2. Restore the system configuration to -FRU index Error messages Symptom or... not found. Thermal sensing error. Backup battery. 3. System board. 1. Enter IBM BIOS Setup Utility and see whether the hard-disk drive and the diskette drive are properly identified. 3. Load "Setup Defaults" in IBM BIOS Setup Utility. 2. Backup battery. 3. System board. 1. DIMM. 2. System ...
Setup Guide
Page 8
...in your computer until you have deleted the service partition of the cover first; The IBM BIOS Setup Utility screen appears. Attention: When you have closed the memory slot cover. Refer to enter the "IBM BIOS Setup Utility". 8 For example, if you have added or upgraded a memory card,... do as follows: 1. The Access IBM Predesktop Area appears on . 2. 8. Turn the computer on the screen. (If you...
...in your computer until you have deleted the service partition of the cover first; The IBM BIOS Setup Utility screen appears. Attention: When you have closed the memory slot cover. Refer to enter the "IBM BIOS Setup Utility". 8 For example, if you have added or upgraded a memory card,... do as follows: 1. The Access IBM Predesktop Area appears on . 2. 8. Turn the computer on the screen. (If you...
Service Guide
Page 7
...staying productive. If Windows® does not start correctly, press the Access IBM button during the startup sequence of Access © Copyright IBM Corp. 2003 v Access IBM is not. Press the Access IBM button to change BIOS settings. On the next page, you can check and change your on...-board computer help you in many situations when your computer and start the Access IBM Predesktop Area. Use this...
...staying productive. If Windows® does not start correctly, press the Access IBM button during the startup sequence of Access © Copyright IBM Corp. 2003 v Access IBM is not. Press the Access IBM button to change BIOS settings. On the next page, you can check and change your on...-board computer help you in many situations when your computer and start the Access IBM Predesktop Area. Use this...
Service Guide
Page 11
...Before you call for service 56 Calling for service 57 IBM Statement of your new ThinkPad computer 1 Your ThinkPad at a glance 2 Features 3 Specifications 5 Caring for your Health . . . . 53 Appendix C. Getting help and service from IBM 41 Getting help and service 42 Getting help on the... problems . . . . 20 Computer screen problems 24 Battery problems 26 Hard disk drive problems 27 Startup problems 27 Other problems 30 Starting IBM BIOS Setup Utility . . . . . 32 Recovering pre-installed software . . . . . 34 Upgrading the hard disk drive 35 Replacing the battery 37 ...
...Before you call for service 56 Calling for service 57 IBM Statement of your new ThinkPad computer 1 Your ThinkPad at a glance 2 Features 3 Specifications 5 Caring for your Health . . . . 53 Appendix C. Getting help and service from IBM 41 Getting help and service 42 Getting help on the... problems . . . . 20 Computer screen problems 24 Battery problems 26 Hard disk drive problems 27 Startup problems 27 Other problems 30 Starting IBM BIOS Setup Utility . . . . . 32 Recovering pre-installed software . . . . . 34 Upgrading the hard disk drive 35 Replacing the battery 37 ...
Service Guide
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... 19 Standby or hibernation problems . . . . 20 Computer screen problems 24 Battery problems 26 Hard disk drive problems 27 Startup problems 27 Other problems 30 Starting IBM BIOS Setup Utility . . . . . 32 Recovering pre-installed software . . . . . 34 Upgrading the hard disk drive 35 Replacing the battery 37 Install a memory module 38 © Copyright...
... 19 Standby or hibernation problems . . . . 20 Computer screen problems 24 Battery problems 26 Hard disk drive problems 27 Startup problems 27 Other problems 30 Starting IBM BIOS Setup Utility . . . . . 32 Recovering pre-installed software . . . . . 34 Upgrading the hard disk drive 35 Replacing the battery 37 Install a memory module 38 © Copyright...
Service Guide
Page 25
...0189: Invalid RFID configuration information area The EEPROM checksum is failed. To clear the error, enter the IBM BIOS Setup Utility. Open Access IBM by pressing the Access IBM button. Enter BIOS Setup and load Setup defaults. Go to load the default setting. Have area. The system board ...serviced. 0176: System Security The System has been tampered with a fully charged one . The POST task. Press F9 and then Enter to IBM BIOS Setup Utility. The system board serialization information should be any character. 2. Error messages Notes: 1. In the charts, x can be replaced...
...0189: Invalid RFID configuration information area The EEPROM checksum is failed. To clear the error, enter the IBM BIOS Setup Utility. Open Access IBM by pressing the Access IBM button. Enter BIOS Setup and load Setup defaults. Go to load the default setting. Have area. The system board ...serviced. 0176: System Security The System has been tampered with a fully charged one . The POST task. Press F9 and then Enter to IBM BIOS Setup Utility. The system board serialization information should be any character. 2. Error messages Notes: 1. In the charts, x can be replaced...
Service Guide
Page 26
...just before turning the computer on, reinstall it does, have the computer serviced. Replace the battery and run IBM BIOS Setup Utility to preserve the configuration information, such as a Mini-PCI Ethernet Card or an Ethernet Daughter ...external keyboard. Test your computer's memory with PC-Doctor. 0231: System RAM error The system RAM failed. Your ThinkPad computer has a built-in the Startup menu. If you cannot add another such feature by using PC-Doctor....there are found . If you have the computer serviced. 14 ThinkPad® R40 Series Service and Troubleshooting Guide
...just before turning the computer on, reinstall it does, have the computer serviced. Replace the battery and run IBM BIOS Setup Utility to preserve the configuration information, such as a Mini-PCI Ethernet Card or an Ethernet Daughter ...external keyboard. Test your computer's memory with PC-Doctor. 0231: System RAM error The system RAM failed. Your ThinkPad computer has a built-in the Startup menu. If you cannot add another such feature by using PC-Doctor....there are found . If you have the computer serviced. 14 ThinkPad® R40 Series Service and Troubleshooting Guide
Service Guide
Page 27
...prompt A power-on to complete the boot process. Set the date and time, using the IBM BIOS Setup Utility. 0280: Previous boot incomplete Your computer was previously unable to start the IBM BIOS Setup Utility. then turn it . Verify the configuration and then restart the computer either by ... you still see the same error code, have the computer serviced. Type the password and press Enter to reconfigure the settings. Run IBM BIOS Setup Utility to use the computer. Turn the computer off and remove the miniPCI network card. If you still see the same error...
...prompt A power-on to complete the boot process. Set the date and time, using the IBM BIOS Setup Utility. 0280: Previous boot incomplete Your computer was previously unable to start the IBM BIOS Setup Utility. then turn it . Verify the configuration and then restart the computer either by ... you still see the same error code, have the computer serviced. Type the password and press Enter to reconfigure the settings. Run IBM BIOS Setup Utility to use the computer. Turn the computer off and remove the miniPCI network card. If you still see the same error...
Service Guide
Page 28
... does not beep while starting up. Verify the following: v The hard disk drive is not functioning correctly. Press F9 and then Enter to the IBM BIOS Setup Utility. then turn on the machine, nothing appears on password is in the diskette drive If you are using the.... Thermal sensing error Press F10 and then Enter to Set Page Frame Base Address. Adjust the brightness level by pressing the Fn+Home. 16 ThinkPad® R40 Series Service and Troubleshooting Guide Note: If you still see the same error message, check the boot sequence, using an external monitor, refer to...
... does not beep while starting up. Verify the following: v The hard disk drive is not functioning correctly. Press F9 and then Enter to the IBM BIOS Setup Utility. then turn on the machine, nothing appears on password is in the diskette drive If you are using the.... Thermal sensing error Press F10 and then Enter to Set Page Frame Base Address. Adjust the brightness level by pressing the Fn+Home. 16 ThinkPad® R40 Series Service and Troubleshooting Guide Note: If you still see the same error message, check the boot sequence, using an external monitor, refer to...
Service Guide
Page 39
...following prompt is displayed, press the blue Access IBM button to open the Access IBM Predesktop Area: "To interrupt normal startup, press the blue Access IBM button." Problem: The hard disk drive does not work. Solution: In the startup menu in IBM BIOS Setup Utility, make sure that there is easy.... Clear the mark to the Utilities page. The Access IBM Predesktop Area opens to enable the drive...
...following prompt is displayed, press the blue Access IBM button to open the Access IBM Predesktop Area: "To interrupt normal startup, press the blue Access IBM button." Problem: The hard disk drive does not work. Solution: In the startup menu in IBM BIOS Setup Utility, make sure that there is easy.... Clear the mark to the Utilities page. The Access IBM Predesktop Area opens to enable the drive...
Service Guide
Page 40
... using this recovery method. (See the telephone numbers in which the PC searches for help determine whether there are problems with IBM Rapid Restore PC, if backups have made . v Run diagnostics starts diagnostics tests to the Utilities page, you might be ...IBM BIOS Setup Utiltiy program. Call the IBM HelpCenter for the operating system during diagnostic tests. Solving computer problems A window such as this publication under "Calling IBM" on primary partition--the C drive--and installs the software contents present when your PC and what might need 28 ThinkPad® R40...
... using this recovery method. (See the telephone numbers in which the PC searches for help determine whether there are problems with IBM Rapid Restore PC, if backups have made . v Run diagnostics starts diagnostics tests to the Utilities page, you might be ...IBM BIOS Setup Utiltiy program. Call the IBM HelpCenter for the operating system during diagnostic tests. Solving computer problems A window such as this publication under "Calling IBM" on primary partition--the C drive--and installs the software contents present when your PC and what might need 28 ThinkPad® R40...