Reference Guide
Page 63
...button. 4. Select Next > Finish > Close. Transferring files through an infrared connection You can use it to any other notebooks, can use your notebook has wireless, serial communication capability. Note Note Add-On Devices Connecting External Devices The IEEE 1394 port is , your... manufacturer Web site for the latest version of the driver for instructions on the front of the notebook), then your notebook infrared port to transfer files by selecting Start > Control Panel > Printers & Other Hardware > Wireless Link. See the Windows online Help for the device. That is a 4-...
...button. 4. Select Next > Finish > Close. Transferring files through an infrared connection You can use it to any other notebooks, can use your notebook has wireless, serial communication capability. Note Note Add-On Devices Connecting External Devices The IEEE 1394 port is , your... manufacturer Web site for the latest version of the driver for instructions on the front of the notebook), then your notebook infrared port to transfer files by selecting Start > Control Panel > Printers & Other Hardware > Wireless Link. See the Windows online Help for the device. That is a 4-...
Reference Guide
Page 88
...• If you have a connection to another computer, the notebook won't enter Standby if the connection is active. • If the notebook is performing an operation, it . • Make sure you 're using such a printer, try selecting a compatible printer driver for a 300-dpi printer. If a serial or parallel printer...meter apart. • Make sure the printer is on and has paper in it normally waits for printer errors. • Make sure Windows is enabled. From Control Panel, open Power Options, then select the Hibernate tab. • Check the Power Schemes tab. Reference Guide 79 If...
...• If you have a connection to another computer, the notebook won't enter Standby if the connection is active. • If the notebook is performing an operation, it . • Make sure you 're using such a printer, try selecting a compatible printer driver for a 300-dpi printer. If a serial or parallel printer...meter apart. • Make sure the printer is on and has paper in it normally waits for printer errors. • Make sure Windows is enabled. From Control Panel, open Power Options, then select the Hibernate tab. • Check the Power Schemes tab. Reference Guide 79 If...
Reference Guide
Page 91
...with wireless 802.11 communication • Make sure the wireless indicator light is on. • If your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is loading drivers and checking hardware and network connections, you will appear. If this does not fix the problem, the ...Make sure your TCP/IP setup is correct for your network: in this chapter. As soon as the hardware has been re-initialized, the Windows desktop will see a blinking cursor on your display. If you have trouble connecting to another computer in the Network Neighborhood or My Network ...
...with wireless 802.11 communication • Make sure the wireless indicator light is on. • If your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is loading drivers and checking hardware and network connections, you will appear. If this does not fix the problem, the ...Make sure your TCP/IP setup is correct for your network: in this chapter. As soon as the hardware has been re-initialized, the Windows desktop will see a blinking cursor on your display. If you have trouble connecting to another computer in the Network Neighborhood or My Network ...
Maintenance and Service Guide
Page 41
.... 9. Turn on the drive door to install the operating system. When the operating system has been installed and while Windows is not enabled, select Start > Run. When the HP logo appears, press esc to select the CD/DVD drive as the first boot device, and then press enter. 6.... other drives. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (assuming "D:" is turned off, use a pin or straightened paper clip to recover the notebook's original operating system and drivers. Insert the Restore CD (or the Operating System) disk 1 into several logical drives, you can take up to 15 minutes to complete....
.... 9. Turn on the drive door to install the operating system. When the operating system has been installed and while Windows is not enabled, select Start > Run. When the HP logo appears, press esc to select the CD/DVD drive as the first boot device, and then press enter. 6.... other drives. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (assuming "D:" is turned off, use a pin or straightened paper clip to recover the notebook's original operating system and drivers. Insert the Restore CD (or the Operating System) disk 1 into several logical drives, you can take up to 15 minutes to complete....
Maintenance and Service Guide
Page 103
... Fn+F5 several times. Service Manual Troubleshooting and Diagnostics 3-11 Notebook can take a minute or longer to resume if network card is reinitialized, Windows desktop appears. When hardware is installed. Notebook won't suspend if connection to another computer is busy, it ... Hibernation mode as expected Display Dark display, no image, replace motherboard. If problem appears after installing new software (including drivers), uninstall that software. Blinking cursor appears while system is installed properly, replace CPU module. Check power supply. Display cable...
... Fn+F5 several times. Service Manual Troubleshooting and Diagnostics 3-11 Notebook can take a minute or longer to resume if network card is reinitialized, Windows desktop appears. When hardware is installed. Notebook won't suspend if connection to another computer is busy, it ... Hibernation mode as expected Display Dark display, no image, replace motherboard. If problem appears after installing new software (including drivers), uninstall that software. Blinking cursor appears while system is installed properly, replace CPU module. Check power supply. Display cable...
Maintenance and Service Guide
Page 107
... external microphone (internal microphone normally not included). By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Use memory troubleshooter in...17). Not all third-party memory cards have been tested for sound resource conflicts in Mouse Properties. Test audio with notebook. Check settings in Windows Help. Delete temporary and unneeded files. Test audio with e-Diagtools diagnostics. Use only DDR-266 SDRAM modules. Check ...
... external microphone (internal microphone normally not included). By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Use memory troubleshooter in...17). Not all third-party memory cards have been tested for sound resource conflicts in Mouse Properties. Test audio with notebook. Check settings in Windows Help. Delete temporary and unneeded files. Test audio with e-Diagtools diagnostics. Use only DDR-266 SDRAM modules. Check ...
Maintenance and Service Guide
Page 108
Check settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the USB port, try the other port. Test ports with e-Diagtools ...Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Use troubleshooters in Device Manager. Check port settings in Windows Help. Restart notebook. If modem has a conflict, try to enable. In a hotel, ask for latest USB drivers. For USB: if the device is disabled, try disabling another device. Open hardware Device Manager. Symptom ...
Check settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the USB port, try the other port. Test ports with e-Diagtools ...Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Use troubleshooters in Device Manager. Check port settings in Windows Help. Restart notebook. If modem has a conflict, try to enable. In a hotel, ask for latest USB drivers. For USB: if the device is disabled, try disabling another device. Open hardware Device Manager. Symptom ...
Maintenance and Service Guide
Page 109
...Windows Help. Maximum cable length is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Open Hardware Device Manager. For fast-IrDA, check for 100Base-TX operation. Sunlight, heat from notebook (possible IRQ conflict). Try connecting notebook to enable the infrared port. Motherboard Infrared is disabled and no drivers... problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared...
...Windows Help. Maximum cable length is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Open Hardware Device Manager. For fast-IrDA, check for 100Base-TX operation. Sunlight, heat from notebook (possible IRQ conflict). Try connecting notebook to enable the infrared port. Motherboard Infrared is disabled and no drivers... problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared...
Maintenance and Service Guide
Page 112
.... Press F2 to the Support Ticket. 10. Press F2 to run e-Diagtools. 4. When the HP logo appears, press F10 to run the program, you exit the program so drivers can download the latest version of testing: • User-level testing using a basic hardware test... The following diagnostic tools you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page ...
.... Press F2 to the Support Ticket. 10. Press F2 to run e-Diagtools. 4. When the HP logo appears, press F10 to run the program, you exit the program so drivers can download the latest version of testing: • User-level testing using a basic hardware test... The following diagnostic tools you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page ...
Service Manual
Page 144
... is active. Close all applications before suspending. Symptom AC adapter does not power notebook. Standby/resume General problems. Notebook resumes slowly from Standby mode. It, therefore, depends on notebook's power use at that rate until battery runs out. Also, make sure Hibernate...mode. Motherboard. If problem appears after installing new software (including drivers), uninstall that moment. When hardware is enabled in Power in Control Panel. Make sure hibernate support is reinitialized, Windows desktop appears. Call Center: Suggestions Try another computer is an ...
... is active. Close all applications before suspending. Symptom AC adapter does not power notebook. Standby/resume General problems. Notebook resumes slowly from Standby mode. It, therefore, depends on notebook's power use at that rate until battery runs out. Also, make sure Hibernate...mode. Motherboard. If problem appears after installing new software (including drivers), uninstall that moment. When hardware is enabled in Power in Control Panel. Make sure hibernate support is reinitialized, Windows desktop appears. Call Center: Suggestions Try another computer is an ...
Service Manual
Page 148
Check settings in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Use only DDR-266 SDRAM modules. SDRAM module. Check whether sound is installed from \hp\drivers\TouchPad.) Top case. Check software controls. Switchboard PCA...microphone (internal microphone normally not included). Make sure touch pad is enabled in Device Manager. Top case. Test audio with notebook. By default, touch pad is disabled if external PS/2 mouse is connected. Avoid touching touch pad while booting or resuming...
Check settings in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Use only DDR-266 SDRAM modules. SDRAM module. Check whether sound is installed from \hp\drivers\TouchPad.) Top case. Check software controls. Switchboard PCA...microphone (internal microphone normally not included). Make sure touch pad is enabled in Device Manager. Top case. Test audio with notebook. By default, touch pad is disabled if external PS/2 mouse is connected. Avoid touching touch pad while booting or resuming...
Service Manual
Page 149
Check settings in Device Manager. Check port settings in Control Panel. Motherboard. Check settings in Windows Help. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Use troubleshooters in Control Panel. If modem is ...Manager. Motherboard. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Try disabling error correction and data compression. Restart notebook. If modem has a conflict, try to enable. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Test ports ...
Check settings in Device Manager. Check port settings in Control Panel. Motherboard. Check settings in Windows Help. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Use troubleshooters in Control Panel. If modem is ...Manager. Motherboard. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Try disabling error correction and data compression. Restart notebook. If modem has a conflict, try to enable. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Test ports ...
Service Manual
Page 150
... as shipped. (Drivers are no more than 1 meter apart. Motherboard. Use networking troubleshooter in Control Panel. Check settings in Windows Help. Symptom LAN/network General problems. Infrared General problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Sunlight, heat from notebook (possible IRQ conflict). Make sure LAN cable is Category...
... as shipped. (Drivers are no more than 1 meter apart. Motherboard. Use networking troubleshooter in Control Panel. Check settings in Windows Help. Symptom LAN/network General problems. Infrared General problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Sunlight, heat from notebook (possible IRQ conflict). Make sure LAN cable is Category...
Service Manual
Page 153
... when you exit the program so drivers can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page ...testing: • User-level testing using a basic hardware test. • Advanced testing using e-Diagtools for the program. 3. When the HP logo appears, press F10 to start the basic hardware test. The results appear when the test is complete. 6. The tests are non-...
... when you exit the program so drivers can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page ...testing: • User-level testing using a basic hardware test. • Advanced testing using e-Diagtools for the program. 3. When the HP logo appears, press F10 to start the basic hardware test. The results appear when the test is complete. 6. The tests are non-...
Hard Drive White Paper
Page 5
... information. Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;227463 • Periodically use the Microsoft Recovery Console to run, at a minimum, the chkdsk /p /r commands to check your hard drive: - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy..., movement of data to the following Microsoft Knowledge Base articles for system BIOS and driver enhancements. 5 Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 • ...
... information. Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;227463 • Periodically use the Microsoft Recovery Console to run, at a minimum, the chkdsk /p /r commands to check your hard drive: - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy..., movement of data to the following Microsoft Knowledge Base articles for system BIOS and driver enhancements. 5 Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 • ...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
Page 1
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks Introduction...2 Purpose ...2 Audience ...2 System requirements and prerequisites 2 System requirements ...2 Installation ...3 Installing Windows XP Service Pack 2 3 Preparing for installation ...3 Installing the operating system and system software 4 Preparing for installation ...4 Installing drivers and enhancements 4 Appendix A: System ROM versions...5 Determining the ROM version using Setup 5 Determining the ROM...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks Introduction...2 Purpose ...2 Audience ...2 System requirements and prerequisites 2 System requirements ...2 Installation ...3 Installing Windows XP Service Pack 2 3 Preparing for installation ...3 Installing the operating system and system software 4 Preparing for installation ...4 Installing drivers and enhancements 4 Appendix A: System ROM versions...5 Determining the ROM version using Setup 5 Determining the ROM...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
Page 3
...ROM for the platform, from the HP website at www.hp.com and burned onto a CD-R or CD-RW Note The HP Support Software CD is available through Windows update, as a one-time purchase. To check and upgrade ROM BIOS for each PC • Microsoft Windows XP Service Pack 2 o SP2...or as a download from the Microsoft website, or on CD from Microsoft. • The latest HP Support Software CD containing updated drivers and deliverables described in the section "Installation of Microsoft Windows XP to update. Check the current ROM BIOS using the current operating system (OS). - Compare ...
...ROM for the platform, from the HP website at www.hp.com and burned onto a CD-R or CD-RW Note The HP Support Software CD is available through Windows update, as a one-time purchase. To check and upgrade ROM BIOS for each PC • Microsoft Windows XP Service Pack 2 o SP2...or as a download from the Microsoft website, or on CD from Microsoft. • The latest HP Support Software CD containing updated drivers and deliverables described in the section "Installation of Microsoft Windows XP to update. Check the current ROM BIOS using the current operating system (OS). - Compare ...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
Page 4
... Administrators to the Microsoft website for complete SP2 installation instructions. 3. Install the updated drivers and enhancements from the HP Software Support CD or the HP website at http://www.hp.com/support/files. Table 1 Minimum Versions of Microsoft Windows SP2. Restart the notebook PC. See Table 1 for SP2 4. Installing SP2 and system software updates Preparing for instructions...
... Administrators to the Microsoft website for complete SP2 installation instructions. 3. Install the updated drivers and enhancements from the HP Software Support CD or the HP website at http://www.hp.com/support/files. Table 1 Minimum Versions of Microsoft Windows SP2. Restart the notebook PC. See Table 1 for SP2 4. Installing SP2 and system software updates Preparing for instructions...
WLAN solutions for HP enterprise notebooks and Tablet PCs
Page 4
...long purchase period ease IT management by the HP ProtectTools Security Manager-a single client console application that are compatible across multiple notebooks and WLAN adapters, and are typically more ... WLAN deployments, the effort required to crack. WLAN driver and client software that unifies security capabilities of HP client PCs under a common architecture and single user interface. Defined... Wi-Fi interoperability test WPA2 through the addition of user credentials by allowing Windows® Domain credentials to distribute keys and profiles, minimizing the burden on ...
...long purchase period ease IT management by the HP ProtectTools Security Manager-a single client console application that are compatible across multiple notebooks and WLAN adapters, and are typically more ... WLAN deployments, the effort required to crack. WLAN driver and client software that unifies security capabilities of HP client PCs under a common architecture and single user interface. Defined... Wi-Fi interoperability test WPA2 through the addition of user credentials by allowing Windows® Domain credentials to distribute keys and profiles, minimizing the burden on ...