Reference Guide
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... communicate wirelessly using this connection, contact the device manufacturer Web site for the latest version of the driver for instructions on the front of the notebook), then your notebook has wireless, serial communication capability. Then close all open dialog boxes. • To check the status of...Start > Control Panel > Performance and Maintenance > System. 2. Note Note Add-On Devices Connecting External Devices The IEEE 1394 port is , your notebook and other infrared devices, such as you have problems making this port. By default, the infrared port is unpowered, or a hub if the...
... communicate wirelessly using this connection, contact the device manufacturer Web site for the latest version of the driver for instructions on the front of the notebook), then your notebook has wireless, serial communication capability. Then close all open dialog boxes. • To check the status of...Start > Control Panel > Performance and Maintenance > System. 2. Note Note Add-On Devices Connecting External Devices The IEEE 1394 port is , your notebook and other infrared devices, such as you have problems making this port. By default, the infrared port is unpowered, or a hub if the...
Reference Guide
Page 88
...errors. • Make sure Windows is running; If the left edge of the notebook.) The ports should be able to solve most printing problems by using such a printer, try selecting a compatible printer driver for both ends. • Check for the operation to finish before entering Standby.... Make sure the Hibernate timeouts for a 300-dpi printer. If the notebook doesn't automatically enter Hibernation as expected • Make sure ...
...errors. • Make sure Windows is running; If the left edge of the notebook.) The ports should be able to solve most printing problems by using such a printer, try selecting a compatible printer driver for both ends. • Check for the operation to finish before entering Standby.... Make sure the Hibernate timeouts for a 300-dpi printer. If the notebook doesn't automatically enter Hibernation as expected • Make sure ...
Reference Guide
Page 90
... Then press the power button to turn it on • Connect the AC adapter. • Reset the notebook by removing it on the side of the peripheral device for the latest USB drivers. • Check the port settings in this guide for directions. • If you're using the reset...you turn it and pressing the pad on . • If the notebook still doesn't respond, remove the battery and AC adapter, remove any PC Cards, and undock the notebook if docked. Reference Guide 81 Startup problems If the notebook does not respond when you are connected to make sure the USB ...
... Then press the power button to turn it on • Connect the AC adapter. • Reset the notebook by removing it on the side of the peripheral device for the latest USB drivers. • Check the port settings in this guide for directions. • If you're using the reset...you turn it and pressing the pad on . • If the notebook still doesn't respond, remove the battery and AC adapter, remove any PC Cards, and undock the notebook if docked. Reference Guide 81 Startup problems If the notebook does not respond when you are connected to make sure the USB ...
Reference Guide
Page 91
...255.000.000, the network server did not assign an IP address to your notebook, and you may have to release and renew your network IP address. While the operating system is loading drivers and checking hardware and network connections, you will appear. As soon as the ...hardware has been re-initialized, the Windows desktop will see a blinking cursor on your display. Troubleshooting and Maintenance Troubleshooting Your Notebook If the notebook takes a long time to resume...
...255.000.000, the network server did not assign an IP address to your notebook, and you may have to release and renew your network IP address. While the operating system is loading drivers and checking hardware and network connections, you will appear. As soon as the ...hardware has been re-initialized, the Windows desktop will see a blinking cursor on your display. Troubleshooting and Maintenance Troubleshooting Your Notebook If the notebook takes a long time to resume...
Maintenance and Service Guide
Page 32
Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Table 2-2.
Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Table 2-2.
Maintenance and Service Guide
Page 41
... the factory software, select Advanced, and then select not to the notebook. 2. When the HP logo appears, press esc to open it. 3. Use the arrow keys to recover the notebook's original operating system and drivers. Recovering the Factory Software The following process or unplug the AC adapter... restore only the C partition. 7. If autorun is running, replace the OS CD with the Driver Recovery CD. Follow the on or restart the notebook. 4. Turn on -screen instructions for installing the drivers. 10. If the hard disk is your drive designation), and then press enter. 9. When ...
... the factory software, select Advanced, and then select not to the notebook. 2. When the HP logo appears, press esc to open it. 3. Use the arrow keys to recover the notebook's original operating system and drivers. Recovering the Factory Software The following process or unplug the AC adapter... restore only the C partition. 7. If autorun is running, replace the OS CD with the Driver Recovery CD. Follow the on or restart the notebook. 4. Turn on -screen instructions for installing the drivers. 10. If the hard disk is your drive designation), and then press enter. 9. When ...
Maintenance and Service Guide
Page 103
... finishes current operation before entering (or allowing notebook to Never. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Notebook can take a minute or longer to another computer is installed. Notebook won't suspend if connection to resume if...If problem appears after installing new software (including drivers), uninstall that software. Replace SDRAM modules. Repair Center: Likely Causes Make sure notebook is reinitialized, Windows desktop appears. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend ...
... finishes current operation before entering (or allowing notebook to Never. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Notebook can take a minute or longer to another computer is installed. Notebook won't suspend if connection to resume if...If problem appears after installing new software (including drivers), uninstall that software. Replace SDRAM modules. Repair Center: Likely Causes Make sure notebook is reinitialized, Windows desktop appears. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend ...
Maintenance and Service Guide
Page 107
... using headphones or external speakers (switchboard PCA). By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Check software controls.... Test audio with e-Diagtools diagnostics. Check for use with notebook. Use an external microphone (internal microphone normally not included). Symptom Touch pad General problems Special touch pad features not working...
... using headphones or external speakers (switchboard PCA). By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Check software controls.... Test audio with e-Diagtools diagnostics. Check for use with notebook. Use an external microphone (internal microphone normally not included). Symptom Touch pad General problems Special touch pad features not working...
Maintenance and Service Guide
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...in Device Manager. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the USB port, try to enable. In a hotel, ask for latest USB drivers. Check port settings in Windows Help. Motherboard Check ... Likely Causes Check connections. Check settings in Control Panel. Test ports with e-Diagtools diagnostics. Try disabling error correction and data compression. Restart notebook. For USB: if the device is disabled, try the other port. If modem has a conflict, try disabling another device. Motherboard Repair...
...in Device Manager. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the USB port, try to enable. In a hotel, ask for latest USB drivers. Check port settings in Windows Help. Motherboard Check ... Likely Causes Check connections. Check settings in Control Panel. Test ports with e-Diagtools diagnostics. Try disabling error correction and data compression. Restart notebook. For USB: if the device is disabled, try the other port. If modem has a conflict, try disabling another device. Motherboard Repair...
Maintenance and Service Guide
Page 109
... Make sure LAN cable is disabled and no more than 1 meter apart. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Symptom ...LAN/network General problems Infrared General problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Try connecting notebook to another ...
... Make sure LAN cable is disabled and no more than 1 meter apart. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Symptom ...LAN/network General problems Infrared General problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Try connecting notebook to another ...
Maintenance and Service Guide
Page 110
... is available. Try another computer. For model XE4500, if only one is affected, replace PCMCIA socket. Declared to Mini PCI card and motherboard. Restart notebook. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Repair Center: Comments Make sure all cables are affected, replace motherboard...
... is available. Try another computer. For model XE4500, if only one is affected, replace PCMCIA socket. Declared to Mini PCI card and motherboard. Restart notebook. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Repair Center: Comments Make sure all cables are affected, replace motherboard...
Maintenance and Service Guide
Page 112
... when you exit the program so drivers can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page ...want to run e-Diagtools. Running e-Diagtools The following diagnostic tools you can be in a predictable state during the tests. When the HP logo appears, press F10 to open the advanced test screen. 8. Press F2 to start the basic hardware test. Tests are prompted ...
... when you exit the program so drivers can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page ...want to run e-Diagtools. Running e-Diagtools The following diagnostic tools you can be in a predictable state during the tests. When the HP logo appears, press F10 to open the advanced test screen. 8. Press F2 to start the basic hardware test. Tests are prompted ...
Service Manual
Page 73
Table 2-2. Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual
Table 2-2. Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual
Service Manual
Page 144
... is installed. Make sure hibernate support is inaccurate. Service Manual Troubleshooting and Diagnostics 3-9 Motherboard. So if notebook is currently using good deal of power (such as expected. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Does not automatically enter Hibernation mode as expected. Repair...
... is installed. Make sure hibernate support is inaccurate. Service Manual Troubleshooting and Diagnostics 3-9 Motherboard. So if notebook is currently using good deal of power (such as expected. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Does not automatically enter Hibernation mode as expected. Repair...
Service Manual
Page 148
.... Test audio with e-Diagtools diagnostics. Motherboard. Service Manual Troubleshooting and Diagnostics 3-13 In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled in Control Panel. Use only DDR-266 SDRAM modules. Motherboard. Symptom Touch pad General problems. Special touch pad features... not working. Click button does not work. Memory Out of memory error. Notebook does not boot after adding SDRAM. Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Make sure C drive has adequate free space. Delete ...
.... Test audio with e-Diagtools diagnostics. Motherboard. Service Manual Troubleshooting and Diagnostics 3-13 In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled in Control Panel. Use only DDR-266 SDRAM modules. Motherboard. Symptom Touch pad General problems. Special touch pad features... not working. Click button does not work. Memory Out of memory error. Notebook does not boot after adding SDRAM. Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Make sure C drive has adequate free space. Delete ...
Service Manual
Page 149
.... Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. Motherboard. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Try disabling error correction and data compression. Open hardware Device Manager. Repair Center: Comments 3-14 Troubleshooting and...
.... Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. Motherboard. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Try disabling error correction and data compression. Open hardware Device Manager. Repair Center: Comments 3-14 Troubleshooting and...
Service Manual
Page 150
...Infrared General problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is not blocked, ports face each other sources of infrared radiation can... in Control Panel. Make sure LAN cable is 100 meters (330 feet). Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart. Try connecting notebook to enable the infrared port. Maximum cable length is Category 3, 4, or 5 for 10Base...
...Infrared General problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is not blocked, ports face each other sources of infrared radiation can... in Control Panel. Make sure LAN cable is 100 meters (330 feet). Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart. Try connecting notebook to enable the infrared port. Maximum cable length is Category 3, 4, or 5 for 10Base...
Service Manual
Page 151
Antenna PCAs. Download current drivers from card manufacturer's Web site. Try another computer...available. Motherboard. Check heat sink for conflicts. PCMCIA General problems. AC adapter Does not power notebook. Restart notebook. In Device Manager, refresh device list and check for damage or proper fan operation. Games and... another AC adapter, if available. Motherboard cracked. Try card in Control Panel. Miscellaneous Clock loses time Notebook gets abnormally hot. CMOS battery. Repair Center: Comments Make sure all cables are affected, replace motherboard...
Antenna PCAs. Download current drivers from card manufacturer's Web site. Try another computer...available. Motherboard. Check heat sink for conflicts. PCMCIA General problems. AC adapter Does not power notebook. Restart notebook. In Device Manager, refresh device list and check for damage or proper fan operation. Games and... another AC adapter, if available. Motherboard cracked. Try card in Control Panel. Miscellaneous Clock loses time Notebook gets abnormally hot. CMOS battery. Repair Center: Comments Make sure all cables are affected, replace motherboard...
Service Manual
Page 153
... versions of e-Diagtools using individual hardware tests. The notebook reboots when you exit the program so drivers can use for the program. 3. Updating e-Diagtools You can download the latest version of e-Diagtools. 1. When the HP logo appears, press F10 to exit e-Diagtools. 7.... The first time you want to select the language for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-...
... versions of e-Diagtools using individual hardware tests. The notebook reboots when you exit the program so drivers can use for the program. 3. Updating e-Diagtools You can download the latest version of e-Diagtools. 1. When the HP logo appears, press F10 to exit e-Diagtools. 7.... The first time you want to select the language for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-...
Hard Drive White Paper
Page 5
... program to prevent failures due to viruses. • Regularly back up critical email and documents to removable media. • Regularly check the HP Web site for an extended period of time, e.g., when you are working in applications such as given in the "F10 Setup Hard Drive...when it will be unused for system BIOS and driver enhancements. 5 Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one ...
... program to prevent failures due to viruses. • Regularly back up critical email and documents to removable media. • Regularly check the HP Web site for an extended period of time, e.g., when you are working in applications such as given in the "F10 Setup Hard Drive...when it will be unused for system BIOS and driver enhancements. 5 Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one ...