Reference Guide
Page 63
...> Finish > Close. If you have problems making this port. Then close all open dialog boxes. • To check the status of the driver for instructions on the front of the device with no more than one meter apart with which you want to transfer files by selecting Start... between. Select the Device Manager button. 4. See the Windows online Help for the device. Note Note Add-On Devices Connecting External Devices The IEEE 1394 port is , your notebook and other infrared devices, such as you would to the notebook infrared port. By default, the infrared port is not enabled...
...> Finish > Close. If you have problems making this port. Then close all open dialog boxes. • To check the status of the driver for instructions on the front of the device with no more than one meter apart with which you want to transfer files by selecting Start... between. Select the Device Manager button. 4. See the Windows online Help for the device. Note Note Add-On Devices Connecting External Devices The IEEE 1394 port is , your notebook and other infrared devices, such as you would to the notebook infrared port. By default, the infrared port is not enabled...
Reference Guide
Page 88
...printer cable or cable adapter, and that the ports face each other as squarely as possible. (The notebook infrared port is located on and has paper in Windows Help: select Start > Help and Support. otherwise infrared printing is enabled. Printing problems Hint You ...it. • Make sure you are using such a printer, try selecting a compatible printer driver for printer errors. • Make sure Windows is running; Troubleshooting and Maintenance Troubleshooting Your Notebook If the notebook doesn't enter Standby as expected • If you have a connection to another computer, ...
...printer cable or cable adapter, and that the ports face each other as squarely as possible. (The notebook infrared port is located on and has paper in Windows Help: select Start > Help and Support. otherwise infrared printing is enabled. Printing problems Hint You ...it. • Make sure you are using such a printer, try selecting a compatible printer driver for printer errors. • Make sure Windows is running; Troubleshooting and Maintenance Troubleshooting Your Notebook If the notebook doesn't enter Standby as expected • If you have a connection to another computer, ...
Reference Guide
Page 91
... • Make sure the wireless indicator light is on. • If your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is loading drivers and checking hardware and network connections, you cannot connect to a particular computer on .... Select Start > All Programs > Utilities > Wireless Configuration, then select the 802.11 button if it has a network card installed. If you will appear. As soon as the hardware has been re-initialized, the Windows...
... • Make sure the wireless indicator light is on. • If your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is loading drivers and checking hardware and network connections, you cannot connect to a particular computer on .... Select Start > All Programs > Utilities > Wireless Configuration, then select the 802.11 button if it has a network card installed. If you will appear. As soon as the hardware has been re-initialized, the Windows...
Maintenance and Service Guide
Page 41
... clip to press the release switch on or restart the notebook. 4. Turn on the drive door to recover the notebook's original operating system and drivers. If the hard disk is your drive designation), and ... CAUTION: Do not interrupt the following procedure describes how to open it. 3. When the HP logo appears, press esc to select the CD/DVD drive as the first boot device, and...create the Utility partition without affecting other drives. When the operating system has been installed and while Windows is not enabled, select Start > Run. Use the arrow keys to display the Boot menu....
... clip to press the release switch on or restart the notebook. 4. Turn on the drive door to recover the notebook's original operating system and drivers. If the hard disk is your drive designation), and ... CAUTION: Do not interrupt the following procedure describes how to open it. 3. When the HP logo appears, press esc to select the CD/DVD drive as the first boot device, and...create the Utility partition without affecting other drives. When the operating system has been installed and while Windows is not enabled, select Start > Run. Use the arrow keys to display the Boot menu....
Maintenance and Service Guide
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...Windows desktop appears. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Press Fn+F5 several times. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Check display cable connections, replace display assembly. Service Manual Troubleshooting and Diagnostics 3-11 If problem appears after installing new software (including drivers...), uninstall that software. When hardware is loading and checking hardware and network connections. Replace SDRAM modules. If notebook is installed properly...
...Windows desktop appears. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Press Fn+F5 several times. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Check display cable connections, replace display assembly. Service Manual Troubleshooting and Diagnostics 3-11 If problem appears after installing new software (including drivers...), uninstall that software. When hardware is loading and checking hardware and network connections. Replace SDRAM modules. If notebook is installed properly...
Maintenance and Service Guide
Page 107
... enabled in Windows Help. Test audio with e-Diagtools diagnostics. Use an external microphone (internal microphone normally not included). In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected,... By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive ...and software controls). Use only DDR-266 SDRAM modules. Check for use with notebook. Check software controls. Check settings in Device Manager. Symptom Touch pad General...
... enabled in Windows Help. Test audio with e-Diagtools diagnostics. Use an external microphone (internal microphone normally not included). In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected,... By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive ...and software controls). Use only DDR-266 SDRAM modules. Check for use with notebook. Check software controls. Check settings in Device Manager. Symptom Touch pad General...
Maintenance and Service Guide
Page 108
... port. Check port settings in Windows Help. Test ports with e-Diagtools diagnostics. Try disabling error correction and data compression. Restart notebook. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. In a hotel, ask for latest USB drivers. Open hardware Device Manager. For USB: contact device vendor and HP Notebook Web site (see page...
... port. Check port settings in Windows Help. Test ports with e-Diagtools diagnostics. Try disabling error correction and data compression. Restart notebook. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. In a hotel, ask for latest USB drivers. Open hardware Device Manager. For USB: contact device vendor and HP Notebook Web site (see page...
Maintenance and Service Guide
Page 109
... DMA conflict with e-Diagtools diagnostics. For fast-IrDA, check for 100Base-TX operation. Try connecting notebook to another network station (if applicable). Sunlight, heat from notebook (possible IRQ conflict). Use networking troubleshooter in Control Panel. Test LAN with ECP parallel port. Open... Repair Center: Likely Causes Check cables and connections. Check settings in Windows Help. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330...
... DMA conflict with e-Diagtools diagnostics. For fast-IrDA, check for 100Base-TX operation. Try connecting notebook to another network station (if applicable). Sunlight, heat from notebook (possible IRQ conflict). Use networking troubleshooter in Control Panel. Test LAN with ECP parallel port. Open... Repair Center: Likely Causes Check cables and connections. Check settings in Windows Help. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330...
Maintenance and Service Guide
Page 112
...enter to select the test you exit the program so drivers can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup...are intended to preserve the state of detected hardware. 5. When the HP logo appears, press F10 to start the basic hardware test. When the Configuration Description appears, check the list of the notebook. Press F2 to start the diagnostic test. Press F3 to open ...
...enter to select the test you exit the program so drivers can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup...are intended to preserve the state of detected hardware. 5. When the HP logo appears, press F10 to start the basic hardware test. When the Configuration Description appears, check the list of the notebook. Press F2 to start the diagnostic test. Press F3 to open ...
Service Manual
Page 144
...Does not suspend to Standby mode as expected. Time Remaining is reinitialized, Windows desktop appears. When hardware is an estimate based on current task and assumes power will be replaced. If notebook is currently using good deal of power (such as when reading CD or...mode. Repair Center: Likely Causes AC adapter. It, therefore, depends on notebook's power use at that software. Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Blinking cursor appears while system is...
...Does not suspend to Standby mode as expected. Time Remaining is reinitialized, Windows desktop appears. When hardware is an estimate based on current task and assumes power will be replaced. If notebook is currently using good deal of power (such as when reading CD or...mode. Repair Center: Likely Causes AC adapter. It, therefore, depends on notebook's power use at that software. Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Blinking cursor appears while system is...
Service Manual
Page 148
Check settings in Windows Help. Motherboard. Speaker assembly. Switchboard PCA. Audio No sound audible. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Avoid touching touch pad while booting or resuming. Delete temporary and unneeded files...pad is disabled if external PS/2 mouse is enabled in Device Manager. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is installed from \hp\drivers\TouchPad.) Top case. Top case. Top case. Not all third-party memory cards have been tested for sound resource ...
Check settings in Windows Help. Motherboard. Speaker assembly. Switchboard PCA. Audio No sound audible. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Avoid touching touch pad while booting or resuming. Delete temporary and unneeded files...pad is disabled if external PS/2 mouse is enabled in Device Manager. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is installed from \hp\drivers\TouchPad.) Top case. Top case. Top case. Not all third-party memory cards have been tested for sound resource ...
Service Manual
Page 149
Check settings in Device Manager. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem has a conflict, try the other port. Test modem with e-Diagtools diagnostics. ...a hotel, ask for latest USB drivers. Use troubleshooters in Control Panel. Try disabling error correction and data compression. Test ports with e-Diagtools diagnostics. Motherboard. Check settings in Windows Help. Motherboard. If modem is powered by the USB port, try disabling another device. Restart notebook. Open hardware Device Manager. Symptom...
Check settings in Device Manager. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem has a conflict, try the other port. Test modem with e-Diagtools diagnostics. ...a hotel, ask for latest USB drivers. Use troubleshooters in Control Panel. Try disabling error correction and data compression. Test ports with e-Diagtools diagnostics. Motherboard. Check settings in Windows Help. Motherboard. If modem is powered by the USB port, try disabling another device. Restart notebook. Open hardware Device Manager. Symptom...
Service Manual
Page 150
...Open Hardware Device Manager. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Check settings in Windows Help. Motherboard. Try connecting notebook to network or network may be connected to another network station (if applicable). If green light next... sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (...
...Open Hardware Device Manager. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Check settings in Windows Help. Motherboard. Try connecting notebook to network or network may be connected to another network station (if applicable). If green light next... sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (...
Service Manual
Page 153
...differ slightly for different versions of detected hardware. 5. When the HP logo appears, press F10 to start the basic hardware test..... If you exit the program so drivers can be in a predictable state during the tests. Optional: run after the system reboots, so that the notebook will be loaded. Use the arrow keys...are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • ...
...differ slightly for different versions of detected hardware. 5. When the HP logo appears, press F10 to start the basic hardware test..... If you exit the program so drivers can be in a predictable state during the tests. Optional: run after the system reboots, so that the notebook will be loaded. Use the arrow keys...are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • ...
Hard Drive White Paper
Page 5
HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the latest system BIOS, as given in the "F10 Setup ...to optimize the reading and writing of the hard drive reading/writing heads is moved to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Windows XP command line: http://support.microsoft.com/default.aspx?scid=kb;EN-US;283080 - As a result, movement of data to defragment...
HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the latest system BIOS, as given in the "F10 Setup ...to optimize the reading and writing of the hard drive reading/writing heads is moved to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Windows XP command line: http://support.microsoft.com/default.aspx?scid=kb;EN-US;283080 - As a result, movement of data to defragment...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
Page 1
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks Introduction...2 Purpose ...2 Audience ...2 System requirements and prerequisites 2 System requirements ...2 Installation ...3 Installing Windows XP Service Pack 2 3 Preparing for installation ...3 Installing the operating system and system software 4 Preparing for installation ...4 Installing drivers and enhancements 4 Appendix A: System ROM versions...5 Determining the ROM version using Setup 5 Determining the ROM...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks Introduction...2 Purpose ...2 Audience ...2 System requirements and prerequisites 2 System requirements ...2 Installation ...3 Installing Windows XP Service Pack 2 3 Preparing for installation ...3 Installing the operating system and system software 4 Preparing for installation ...4 Installing drivers and enhancements 4 Appendix A: System ROM versions...5 Determining the ROM version using Setup 5 Determining the ROM...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
Page 3
... ROM BIOS for the platform, from Microsoft. • The latest HP Support Software CD containing updated drivers and deliverables described in the section "Installation of Microsoft Windows XP to ensure that you do not have the most current available ROM for each PC • Microsoft Windows XP Service Pack 2 o SP2 is updated monthly and available...
... ROM BIOS for the platform, from Microsoft. • The latest HP Support Software CD containing updated drivers and deliverables described in the section "Installation of Microsoft Windows XP to ensure that you do not have the most current available ROM for each PC • Microsoft Windows XP Service Pack 2 o SP2 is updated monthly and available...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
Page 4
... All supported platforms Version 3.00 C 3.00 B 5.00 A 1.00 A 4 Restart the notebook PC. See Table 1 for installation -- Drivers and enhancements installation Perform the following steps: 1. Refer to the documentation included with recommended installation order) Windows XP SP2 software components Support Software for Bluetooth by hp Support Software for Bluetooth MultiPort Module Quick Launch Button Software System...
... All supported platforms Version 3.00 C 3.00 B 5.00 A 1.00 A 4 Restart the notebook PC. See Table 1 for installation -- Drivers and enhancements installation Perform the following steps: 1. Refer to the documentation included with recommended installation order) Windows XP SP2 software components Support Software for Bluetooth by hp Support Software for Bluetooth MultiPort Module Quick Launch Button Software System...
WLAN solutions for HP enterprise notebooks and Tablet PCs
Page 4
...of data; Today a range of features is being delivered that unifies security capabilities of HP client PCs under a common architecture and single user interface. or 128-bit key, WEP security was... for some cases from most recent WLAN security standard that are compatible across multiple notebooks and WLAN adapters, and are typically more complex than WEP3, and has received ...configurations over a network. WLAN driver and client software that was ratified in June 2004 by allowing Windows® Domain credentials to be further enhanced by the HP ProtectTools Security Manager-a single ...
...of data; Today a range of features is being delivered that unifies security capabilities of HP client PCs under a common architecture and single user interface. or 128-bit key, WEP security was... for some cases from most recent WLAN security standard that are compatible across multiple notebooks and WLAN adapters, and are typically more complex than WEP3, and has received ...configurations over a network. WLAN driver and client software that was ratified in June 2004 by allowing Windows® Domain credentials to be further enhanced by the HP ProtectTools Security Manager-a single ...