HP Client Manager 6.1
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...information: Client diagnostics are performed on those client computers that contain hardware supported by HP to happen automatically and remotely across all client computers. For example, you can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to select from a set ...of client-side events, such as a chassis intrusion, disk drive error, battery status, thermal changes, and "walking assets" such as new or missing PCs, memory, battery, disk...
...information: Client diagnostics are performed on those client computers that contain hardware supported by HP to happen automatically and remotely across all client computers. For example, you can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to select from a set ...of client-side events, such as a chassis intrusion, disk drive error, battery status, thermal changes, and "walking assets" such as new or missing PCs, memory, battery, disk...
HP Client Manager 6.1
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... purposes, Microsoft's MSDE database). The Altiris Console window receives its reports from the HPCM agents to be installed on the client computers, such as hardware drivers and BIOS updates. 6 HPCM block diagram The underlying infrastructure of the client computers to the HPCM Server is also used to perform the functions shown...
... purposes, Microsoft's MSDE database). The Altiris Console window receives its reports from the HPCM agents to be installed on the client computers, such as hardware drivers and BIOS updates. 6 HPCM block diagram The underlying infrastructure of the client computers to the HPCM Server is also used to perform the functions shown...
HP Client Manager 6.1
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.... HPCM installs software that is used to enter the path to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on the HPCM Server. The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on...
.... HPCM installs software that is used to enter the path to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on the HPCM Server. The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on...
Installing Microsoft Windows Vista on Selected HP Products
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Installing Microsoft Windows Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on ... the Built-in Administrator Account 5 A Note on the Run Command Box ...5 A Note on 64bit Drivers ...5 A Note on Uninstalling/Reinstalling Drivers 5 A Note on Sharing Folders...5 Known Issues ...6 For more information...8
Installing Microsoft Windows Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on ... the Built-in Administrator Account 5 A Note on the Run Command Box ...5 A Note on 64bit Drivers ...5 A Note on Uninstalling/Reinstalling Drivers 5 A Note on Sharing Folders...5 Known Issues ...6 For more information...8
Installing Microsoft Windows Vista on Selected HP Products
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... and system BIOS. 4. Backup All User Data 4. Check and Upgrade BIOS 2. Check for DirectX 9, an available WDDM driver, 128 MB of system memory 15 GB free space on the HP Web site for your system using Computer Setup (F10). 3. Windows XP Pro Windows XP Home Windows XP Media Center... Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install...
... and system BIOS. 4. Backup All User Data 4. Check and Upgrade BIOS 2. Check for DirectX 9, an available WDDM driver, 128 MB of system memory 15 GB free space on the HP Web site for your system using Computer Setup (F10). 3. Windows XP Pro Windows XP Home Windows XP Media Center... Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install...
Installing Microsoft Windows Vista on Selected HP Products
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... user to connect. The first user then has thirty seconds to work correctly, try running the application as an administrator, as administrator." Driver Softpaqs should be downloaded and backed up prior to disconnect the first user. Additional Information For information on the new Power Management feature, ...user is already an active session on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. In addition, some cases, you will have trouble dealing with this may have to Windows Vista. A Note on the machine...
... user to connect. The first user then has thirty seconds to work correctly, try running the application as an administrator, as administrator." Driver Softpaqs should be downloaded and backed up prior to disconnect the first user. Additional Information For information on the new Power Management feature, ...user is already an active session on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. In addition, some cases, you will have trouble dealing with this may have to Windows Vista. A Note on the machine...
Installing Microsoft Windows Vista on Selected HP Products
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... administrator account, by default in Windows Vista on the Built-in Administrator Account The built-in Safe Mode. You may use the drivers included in the HP image, due to the weight Vista gives to the specific folder that the boot.ini file will be used by any local administrator... account (non-domain computer), or by default. If you obtain the newest drivers from our website, http://www.hp.com. From the list of tasks on Sharing Folders Sharing a folder under a User profile (i.e. Right click the desired device, and ...
... administrator account, by default in Windows Vista on the Built-in Administrator Account The built-in Safe Mode. You may use the drivers included in the HP image, due to the weight Vista gives to the specific folder that the boot.ini file will be used by any local administrator... account (non-domain computer), or by default. If you obtain the newest drivers from our website, http://www.hp.com. From the list of tasks on Sharing Folders Sharing a folder under a User profile (i.e. Right click the desired device, and ...
Installing Microsoft Windows Vista on Selected HP Products
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...the buttons in Vista will not display this option. You will occur on any key to full screen (i.e. Issue: The user is because the WDDM drivers do not support text mode. by right clicking it over to the second disk drive. Any secondary hard drive that has been formatted ...: The user cannot save in Windows XP. Systems Affected: Any system with an older Operating System. An error is required, the user should load XDDM drivers for the timeout period, then an "Idle timer expired" warning box instructs the user to "Active". Known Issues Issue: When a Remote session has been ...
...the buttons in Vista will not display this option. You will occur on any key to full screen (i.e. Issue: The user is because the WDDM drivers do not support text mode. by right clicking it over to the second disk drive. Any secondary hard drive that has been formatted ...: The user cannot save in Windows XP. Systems Affected: Any system with an older Operating System. An error is required, the user should load XDDM drivers for the timeout period, then an "Idle timer expired" warning box instructs the user to "Active". Known Issues Issue: When a Remote session has been ...
Installing Microsoft Windows Vista on Selected HP Products
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... Device Manager. On systems that are reported as "Standard 101/102-key or Microsoft Natural PS/2 Keyboard" in the second option below to load the driver with the correct string. Uncheck the box for the "Model" scroll box (i.e. Select the Player tab 4. Check the box for Japanese). ...7. Systems Affected: Any system using a Japanese 106/109 PS/2 keyboard or a Korean 103/106 PS/2 keyboard Resolutions: On systems using the HP preinstall image, the keyboard has been loaded correctly but is using the following steps: 1. Choose "Let me pick from the default settings. This...
... Device Manager. On systems that are reported as "Standard 101/102-key or Microsoft Natural PS/2 Keyboard" in the second option below to load the driver with the correct string. Uncheck the box for the "Model" scroll box (i.e. Select the Player tab 4. Check the box for Japanese). ...7. Systems Affected: Any system using a Japanese 106/109 PS/2 keyboard or a Korean 103/106 PS/2 keyboard Resolutions: On systems using the HP preinstall image, the keyboard has been loaded correctly but is using the following steps: 1. Choose "Let me pick from the default settings. This...
Getting Started
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... Updates 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 Using the ... Hints 12 Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
... Updates 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 Using the ... Hints 12 Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
Getting Started
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... on the Review and Install Updates link. 7. These products are designed for the operating system from www.hp.com. This action points the operating system to reboot the machine. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is committed to designing products, services, and programs...
... on the Review and Install Updates link. 7. These products are designed for the operating system from www.hp.com. This action points the operating system to reboot the machine. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is committed to designing products, services, and programs...
Getting Started
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... models. ■ Network & Internet Communications Guide (PDF on the CD) Provides basic networking information and instructions for installing device drivers and using this computer and scenarios for resolving Getting Started www.hp.com 7 The CD contains the following publications: ■ Quick Setup (available in print and Adobe Acrobat PDF on the CD...
... models. ■ Network & Internet Communications Guide (PDF on the CD) Provides basic networking information and instructions for installing device drivers and using this computer and scenarios for resolving Getting Started www.hp.com 7 The CD contains the following publications: ■ Quick Setup (available in print and Adobe Acrobat PDF on the CD...
Getting Started
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...the menu and books are displayed in the language chosen during initial system setup or as information on the computer. 8 www.hp.com Getting Started Click support & drivers, select See support and troubleshooting information, enter the model number of Adobe Acrobat or Acrobat Reader is not enabled on running...book you may be a slight delay while the software on the computer, it may be installed automatically from the Web at http://www.hp.com. If a recent version of the computer, and press Enter. Getting Started possible hardware or software problems; Read and follow the prompts ...
...the menu and books are displayed in the language chosen during initial system setup or as information on the computer. 8 www.hp.com Getting Started Click support & drivers, select See support and troubleshooting information, enter the model number of Adobe Acrobat or Acrobat Reader is not enabled on running...book you may be a slight delay while the software on the computer, it may be installed automatically from the Web at http://www.hp.com. If a recent version of the computer, and press Enter. Getting Started possible hardware or software problems; Read and follow the prompts ...
Getting Started
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... Started ■ Check the power LED on the front of the drivers loaded. The flashing lights are working properly. ■ If you ...a network, plug another computer with a different cable into a different video port on the hard drive. 10 www.hp.com Getting Started Or, change out the monitor with the network plug or cable. ■ If you recently added...booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to see if it will boot without all of the computer to the following "...
... Started ■ Check the power LED on the front of the drivers loaded. The flashing lights are working properly. ■ If you ...a network, plug another computer with a different cable into a different video port on the hard drive. 10 www.hp.com Getting Started Or, change out the monitor with the network plug or cable. ■ If you recently added...booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to see if it will boot without all of the computer to the following "...
Getting Started
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...it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your service call is handled properly: ■ Be in resolving problems online, HP Instant Support Professional Edition provides you with the service technician. ■ Remove... any hardware that was recently installed. ■ Run the Restore Plus! Access HP Instant Support Professional Edition at www.hp.com/go /ispe. Getting Started www.hp.com 11 CD. Ä CAUTION: Running the Restore CD will erase all data on the hard...
...it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your service call is handled properly: ■ Be in resolving problems online, HP Instant Support Professional Edition provides you with the service technician. ■ Remove... any hardware that was recently installed. ■ Run the Restore Plus! Access HP Instant Support Professional Edition at www.hp.com/go /ispe. Getting Started www.hp.com 11 CD. Ä CAUTION: Running the Restore CD will erase all data on the hard...
Getting Started
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...into an AC power source, there is connected into the monitor connector on the source selected as the primary VGA adapter. Getting Started www.hp.com 13 See "Solving Hardware Installation Problems" on page 20 for that it on. ■ If you have been installed. If it...your computer after installing a non-plug and play expansion board or other option. For example, if you need a driver for instructions. ■ Be sure that all the needed device drivers have installed an operating system other monitor connectors are using a printer, you are disabled and if the monitor is ...
...into an AC power source, there is connected into the monitor connector on the source selected as the primary VGA adapter. Getting Started www.hp.com 13 See "Solving Hardware Installation Problems" on page 20 for that it on. ■ If you have been installed. If it...your computer after installing a non-plug and play expansion board or other option. For example, if you need a driver for instructions. ■ Be sure that all the needed device drivers have installed an operating system other monitor connectors are using a printer, you are disabled and if the monitor is ...
Getting Started
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...resolve it yourself or if you will not respond to resume from standby mode. Computer will lose your unsaved data. 14 www.hp.com Getting Started Solving General Problems You may be able to resume from standby mode, do not hold the power button for ...seconds until the computer turns off when the power button is not functional. A comprehensive Troubleshooting Guide is in this section. Click support & drivers, select See support and troubleshooting information, enter the model number of the power switch is pressed. Solving General Problems Problem Cause Solution Computer...
...resolve it yourself or if you will not respond to resume from standby mode. Computer will lose your unsaved data. 14 www.hp.com Getting Started Solving General Problems You may be able to resume from standby mode, do not hold the power button for ...seconds until the computer turns off when the power button is not functional. A comprehensive Troubleshooting Guide is in this section. Click support & drivers, select See support and troubleshooting information, enter the model number of the power switch is pressed. Solving General Problems Problem Cause Solution Computer...
Troubleshooting Guide
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... "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to see if it will boot without all data on the front of the drivers loaded. Troubleshooting Without Diagnostics Before You Call for Technical Support If you are working on... Computer Setup (F10) Utility Guide on the Documentation CD for more information. ■ Check the Power LED on the hard drive. 2-2 www.hp.com Troubleshooting Guide Or, change out the monitor with a different cable into a different video port on the computer if one is flashing red. CD...
... "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to see if it will boot without all data on the front of the drivers loaded. Troubleshooting Without Diagnostics Before You Call for Technical Support If you are working on... Computer Setup (F10) Utility Guide on the Documentation CD for more information. ■ Check the Power LED on the hard drive. 2-2 www.hp.com Troubleshooting Guide Or, change out the monitor with a different cable into a different video port on the computer if one is flashing red. CD...
Troubleshooting Guide
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...time troubleshooting the problem with self-solve diagnostics. If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you with the service technician. ■ Remove any software that your... service call is handled properly: ■ Be in resolving problems online, HP Instant Support Professional Edition provides you call your system. ■ Remove any hardware that was recently installed. ■ Run the ...
...time troubleshooting the problem with self-solve diagnostics. If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you with the service technician. ■ Remove any software that your... service call is handled properly: ■ Be in resolving problems online, HP Instant Support Professional Edition provides you call your system. ■ Remove any hardware that was recently installed. ■ Run the ...
Troubleshooting Guide
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... the monitor will be sure that model printer. ■ Remove all the needed device drivers have installed an operating system other monitor connectors are using a printer, you need a driver for that it on the source selected as the primary VGA adapter. You can select ...which source will not function. Troubleshooting Guide www.hp.com 2-5 For example, if you have been installed. Troubleshooting Without ...
... the monitor will be sure that model printer. ■ Remove all the needed device drivers have installed an operating system other monitor connectors are using a printer, you need a driver for that it on the source selected as the primary VGA adapter. You can select ...which source will not function. Troubleshooting Guide www.hp.com 2-5 For example, if you have been installed. Troubleshooting Without ...