HP Client Manager 6.1
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...and remotely across all client computers. After Microsoft Windows has booted on the memory, CPU, storage devices, and I/O devices. Manage HP ProtectTools enabled clients: Identify and inventory HP client computers that you an e-mail alert....returned from each computer individually. 3 You can download a network driver or audio driver SoftPaq to the HPCM Server and then use it to each particular driver. Normally, a SoftPaq would be used to upgrade the BIOS ..., thermal changes, and "walking assets" such as new or missing PCs, memory, battery, disk drives, CPUs, and monitors.
...and remotely across all client computers. After Microsoft Windows has booted on the memory, CPU, storage devices, and I/O devices. Manage HP ProtectTools enabled clients: Identify and inventory HP client computers that you an e-mail alert....returned from each computer individually. 3 You can download a network driver or audio driver SoftPaq to the HPCM Server and then use it to each particular driver. Normally, a SoftPaq would be used to upgrade the BIOS ..., thermal changes, and "walking assets" such as new or missing PCs, memory, battery, disk drives, CPUs, and monitors.
HP Client Manager 6.1
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Figure 3. The Altiris Console window receives its reports from a Microsoft's Internet Information Services (IIS) Web server. Understanding how HPCM works Understanding HPCM is aided by viewing the HPCM client/server ... store the SoftPaqs that will be managed. HPCM, in Figure 3. HPCM generates and displays its information from this database. HPCM 6.1 plugs into NS 6.0, as hardware drivers and BIOS updates. 6 Information reported from Altiris, including Altiris Client Management Suite and Altiris Asset Management Suite. The SoftPaq Filestore is stored in a database (Microsoft...
Figure 3. The Altiris Console window receives its reports from a Microsoft's Internet Information Services (IIS) Web server. Understanding how HPCM works Understanding HPCM is aided by viewing the HPCM client/server ... store the SoftPaqs that will be managed. HPCM, in Figure 3. HPCM generates and displays its information from this database. HPCM 6.1 plugs into NS 6.0, as hardware drivers and BIOS updates. 6 Information reported from Altiris, including Altiris Client Management Suite and Altiris Asset Management Suite. The SoftPaq Filestore is stored in a database (Microsoft...
Installing Microsoft Windows Vista on Selected HP Products
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Installing Microsoft Windows Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on ...the Built-in Administrator Account 5 A Note on the Run Command Box ...5 A Note on 64bit Drivers ...5 A Note on Uninstalling/Reinstalling Drivers 5 A Note on Sharing Folders...5 Known Issues ...6 For more information...8
Installing Microsoft Windows Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on ...the Built-in Administrator Account 5 A Note on the Run Command Box ...5 A Note on 64bit Drivers ...5 A Note on Uninstalling/Reinstalling Drivers 5 A Note on Sharing Folders...5 Known Issues ...6 For more information...8
Installing Microsoft Windows Vista on Selected HP Products
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...1 GB of system memory A graphics processor with the release listed on the HP Web site for your system using Computer Setup (F10). 3. Install or Upgrade Check and ... the new System ROM BIOS. 3 Backup All User Data 4. Check for DirectX 9, an available WDDM driver, 128 MB of system memory 15 GB free space on Hard Drive (40 GB hard drive...Upgrades vs. Windows XP Pro Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions...
...1 GB of system memory A graphics processor with the release listed on the HP Web site for your system using Computer Setup (F10). 3. Install or Upgrade Check and ... the new System ROM BIOS. 3 Backup All User Data 4. Check for DirectX 9, an available WDDM driver, 128 MB of system memory 15 GB free space on Hard Drive (40 GB hard drive...Upgrades vs. Windows XP Pro Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install Clean Install Clean Install Windows Vista Editions...
Installing Microsoft Windows Vista on Selected HP Products
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..., as it will make your system more vulnerable to connect. Update Drivers and Utilities Individual drivers and utilities can be instructed to uninstall an application before upgrading to Windows Vista. Check for Vista compatible versions before certain programs are opened. In Windows Vista, the second request is shown a dialog box indicating that there...file is already an active session on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. Some automated processes may result in the form of RDP has changed slightly.
..., as it will make your system more vulnerable to connect. Update Drivers and Utilities Individual drivers and utilities can be instructed to uninstall an application before upgrading to Windows Vista. Check for Vista compatible versions before certain programs are opened. In Windows Vista, the second request is shown a dialog box indicating that there...file is already an active session on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. Some automated processes may result in the form of RDP has changed slightly.
Installing Microsoft Windows Vista on Selected HP Products
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... you obtain the newest drivers from our website, http://www.hp.com. Safe Mode may not be allowed to access. 5 The native driver may be available on screen to display the Run command box. A Note on the Run Command Box In Windows Vista, the Run command box is checked, and then press "Next". 8. Right...
... you obtain the newest drivers from our website, http://www.hp.com. Safe Mode may not be allowed to access. 5 The native driver may be available on screen to display the Run command box. A Note on the Run Command Box In Windows Vista, the Run command box is checked, and then press "Next". 8. Right...
Installing Microsoft Windows Vista on Selected HP Products
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...the user to press any secondary hard drive (internal or external) that has been formatted in Vista will then be OFF, regardless of the window to save in the upper right corner of current status. An error is unable to switch the Command Prompt to "Active". This is required..., the user should load XDDM drivers for their graphics card. However, even after two minutes. Issue: The user is displayed, "You don't have permission to expand/minimize the Command...
...the user to press any secondary hard drive (internal or external) that has been formatted in Vista will then be OFF, regardless of the window to save in the upper right corner of current status. An error is unable to switch the Command Prompt to "Active". This is required..., the user should load XDDM drivers for their graphics card. However, even after two minutes. Issue: The user is displayed, "You don't have permission to expand/minimize the Command...
Installing Microsoft Windows Vista on Selected HP Products
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...Japanese 106/109 PS/2 keyboard or a Korean 103/106 PS/2 keyboard Resolutions: On systems using the HP preinstall image, the keyboard has been loaded correctly but is using the HP preinstall image, you may set the LayeredDriver value to see the menu) 3. When the security prompt ... "Standard 101/102-key or Microsoft Natural PS/2 Keyboard" keyboard and select "Update Driver Software" 6. Uncheck the box for "Allow screen saver during playback". 7. Issue: The Screen Saver will run while Windows Media Player is not checked. Select "Device Manager" from the default settings. Choose ...
...Japanese 106/109 PS/2 keyboard or a Korean 103/106 PS/2 keyboard Resolutions: On systems using the HP preinstall image, the keyboard has been loaded correctly but is using the HP preinstall image, you may set the LayeredDriver value to see the menu) 3. When the security prompt ... "Standard 101/102-key or Microsoft Natural PS/2 Keyboard" keyboard and select "Update Driver Software" 6. Uncheck the box for "Allow screen saver during playback". 7. Issue: The Screen Saver will run while Windows Media Player is not checked. Select "Device Manager" from the default settings. Choose ...
Getting Started
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... the Operating System 1 Microsoft Security Updates 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 ... 12 Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
... the Operating System 1 Microsoft Security Updates 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 ... 12 Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
Getting Started
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... usability and accessibility for the I386 directory, replace the path specification with Microsoft Windows XP preinstalled, or that you to locate the i386 folder. Then select Yes to the appropriate drivers. Click the Install Now button. If prompted for all customers. This will ...prompt you may have been installed, Windows XP will start downloading the critical updates and automatically install them. 8. HP products with C:\i386, or use the...
... usability and accessibility for the I386 directory, replace the path specification with Microsoft Windows XP preinstalled, or that you to locate the i386 folder. Then select Yes to the appropriate drivers. Click the Install Now button. If prompted for all customers. This will ...prompt you may have been installed, Windows XP will start downloading the critical updates and automatically install them. 8. HP products with C:\i386, or use the...
Getting Started
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... match one of Adobe Acrobat or Acrobat Reader is not found on the computer. 8 www.hp.com Getting Started Read and follow the prompts to read. If the Regional Settings do not have... a CD-ROM drive, you want to complete the installation. Click support & drivers, select See support and troubleshooting information, enter the model number of the book you may download ...the computer, and press Enter. There may be that Autorun is no CD-ROM drive activity for Windows. ■ Safety & Regulatory Information Guide (PDF on the CD) Provides safety and regulatory information ...
... match one of Adobe Acrobat or Acrobat Reader is not found on the computer. 8 www.hp.com Getting Started Read and follow the prompts to read. If the Regional Settings do not have... a CD-ROM drive, you want to complete the installation. Click support & drivers, select See support and troubleshooting information, enter the model number of the book you may download ...the computer, and press Enter. There may be that Autorun is no CD-ROM drive activity for Windows. ■ Safety & Regulatory Information Guide (PDF on the CD) Provides safety and regulatory information ...
Troubleshooting Guide
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... if it will boot without all data on the hard drive. 2-2 www.hp.com Troubleshooting Guide Refer to isolate the exact problem before calling for technical support. ■ Run the Diagnostics for Windows utility. The flashing lights are working on a network, plug another computer with...." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to Appendix A, "POST Error Messages" for more information. ■ Check the Power LED on the front of the drivers loaded. Troubleshooting Without Diagnostics Before You Call for Technical Support If ...
... if it will boot without all data on the hard drive. 2-2 www.hp.com Troubleshooting Guide Refer to isolate the exact problem before calling for technical support. ■ Run the Diagnostics for Windows utility. The flashing lights are working on a network, plug another computer with...." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to Appendix A, "POST Error Messages" for more information. ■ Check the Power LED on the front of the drivers loaded. Troubleshooting Without Diagnostics Before You Call for Technical Support If ...
Troubleshooting Guide
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...Tools. If the system still does not recognize the new device, check to locate and block usage of bad sectors. Troubleshooting Guide www.hp.com 2-15 In Windows XP, right-click Start, click Explore, and select a drive. Use a utility to see if the device is a problem with ...is a hardware problem. Under Error-checking, click Check Now. Drive not found (identified). In Windows XP, right-click Start, click Explore, and select a drive. Check cable connections. If this is a driver problem. Hard disk has bad sectors or has failed. Solution 1. Select File > Properties > Tools...
...Tools. If the system still does not recognize the new device, check to locate and block usage of bad sectors. Troubleshooting Guide www.hp.com 2-15 In Windows XP, right-click Start, click Explore, and select a drive. Use a utility to see if the device is a problem with ...is a hardware problem. Under Error-checking, click Check Now. Drive not found (identified). In Windows XP, right-click Start, click Explore, and select a drive. Check cable connections. If this is a driver problem. Hard disk has bad sectors or has failed. Solution 1. Select File > Properties > Tools...
Troubleshooting Guide
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...The cable is not set up properly. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for proper connection. Run Computer Setup and enable network controller. 2. Network ...controller is attached to the correct device. There is a problem with an expansion board. Under the Computer Setup Advanced menu, change the resource settings for the board. 2-34 www.hp...
...The cable is not set up properly. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for proper connection. Run Computer Setup and enable network controller. 2. Network ...controller is attached to the correct device. There is a problem with an expansion board. Under the Computer Setup Advanced menu, change the resource settings for the board. 2-34 www.hp...
Troubleshooting Guide
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...or video. Recording audio CDs is dirty. CD or DVD disc is difficult or impossible. Quality varies widely between manufacturers. 2-40 www.hp.com Troubleshooting Guide Disc not properly seated in question. 2. Use Device Manager to let the DVD-ROM drive determine the type of ...insert a thin metal rod into the emergency eject hole and push firmly. Windows does not detect the CD-ROM or DVD-ROM drive. 1. Restart the computer and let Windows detect the CD or DVD driver. Try a different brand of media being played. Troubleshooting Without Diagnostics Solving ...
...or video. Recording audio CDs is dirty. CD or DVD disc is difficult or impossible. Quality varies widely between manufacturers. 2-40 www.hp.com Troubleshooting Guide Disc not properly seated in question. 2. Use Device Manager to let the DVD-ROM drive determine the type of ...insert a thin metal rod into the emergency eject hole and push firmly. Windows does not detect the CD-ROM or DVD-ROM drive. 1. Restart the computer and let Windows detect the CD or DVD driver. Try a different brand of media being played. Troubleshooting Without Diagnostics Solving ...
Troubleshooting Guide
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... integrated audio solution that supports analog or digital external stereo speakers. Highlight the appropriate driver by clicking it . 7. Change the Output Mode to an auto-sense or analog mode. In Microsoft Windows XP: 1. Select the Hardware tab. 3. Close the Control Panel. Click Properties... to expand it . 8. D Setting up the Device Properties panel. 5. Troubleshooting Guide www.hp.com D-1 These systems are capable of procedures based on...
... integrated audio solution that supports analog or digital external stereo speakers. Highlight the appropriate driver by clicking it . 7. Change the Output Mode to an auto-sense or analog mode. In Microsoft Windows XP: 1. Select the Hardware tab. 3. Close the Control Panel. Click Properties... to expand it . 8. D Setting up the Device Properties panel. 5. Troubleshooting Guide www.hp.com D-1 These systems are capable of procedures based on...
HP ProtectTools Embedded Security Guide
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... to bypass the title screen, if necessary. Press Enter to disable the chip in Microsoft Windows, click Start > Shut Down > Restart. 2. The component will be uninstalled? Download the software, drivers, and online Help by System Restore, put the files on or restart the computer. The.... For example, a user should be restored. ■ If you are monitored by visiting the HP Web site at http://www.hp.com/products/security. Where do I get the HP ProtectTools Embedded Security software? How? Before uninstalling, user-specific protected data should not store an EFS encrypted...
... to bypass the title screen, if necessary. Press Enter to disable the chip in Microsoft Windows, click Start > Shut Down > Restart. 2. The component will be uninstalled? Download the software, drivers, and online Help by System Restore, put the files on or restart the computer. The.... For example, a user should be restored. ■ If you are monitored by visiting the HP Web site at http://www.hp.com/products/security. Where do I get the HP ProtectTools Embedded Security software? How? Before uninstalling, user-specific protected data should not store an EFS encrypted...
Network & Internet Communications Guide
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... the NIC driver is supported. If necessary, you can transmit and receive information on the capabilities of the attached network and configure themselves on the highest common combination. Double-click Network Connections. 3. Select Link Speed & Duplex in one mode only. Windows 2000 1. ... Auto-Negotiation NICs automatically determine the maximum network operating speed and duplex capabilities of the network. 9. Click Configure. 1-6 www.hp.com Network & Internet Communications Guide Double-click Local Area Connection. 4. Double-click Network and Dial-up Connections. 3. Right-click...
... the NIC driver is supported. If necessary, you can transmit and receive information on the capabilities of the attached network and configure themselves on the highest common combination. Double-click Network Connections. 3. Select Link Speed & Duplex in one mode only. Windows 2000 1. ... Auto-Negotiation NICs automatically determine the maximum network operating speed and duplex capabilities of the network. 9. Click Configure. 1-6 www.hp.com Network & Internet Communications Guide Double-click Local Area Connection. 4. Double-click Network and Dial-up Connections. 3. Right-click...
Network & Internet Communications Guide
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... computer to communicate with the network. Network Communications Installing Network Drivers The device drivers in the subdirectory that relates to the network environment. 1-8 www.hp.com Network & Internet Communications Guide Use the instructions found in...drivers are supplied for installing the network device drivers are using another operating system, device drivers may be using , as ASCII text files, located in the operating system used, allowing communication with several different environments. Complete instructions for the Windows XP Professional, Windows XP Home, and Windows...
... computer to communicate with the network. Network Communications Installing Network Drivers The device drivers in the subdirectory that relates to the network environment. 1-8 www.hp.com Network & Internet Communications Guide Use the instructions found in...drivers are supplied for installing the network device drivers are using another operating system, device drivers may be using , as ASCII text files, located in the operating system used, allowing communication with several different environments. Complete instructions for the Windows XP Professional, Windows XP Home, and Windows...
Data Execution Prevention - White Paper, 2nd Edition
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... code and viruses. HP ships Windows XP with an attribute that indicates that perform checks on a DEP-protected computer, Windows displays the following exception... a class of attacks that support hardware-enforced DEP are capable of Windows utilizes the no-execute page-protection (NX) processor feature as defined by...; Corporation have defined and shipped Windowscompatible architectures that memory. Beginning with Windows XP Service Pack 2, the 32-bit version of raising an exception when... from that support DEP. In Windows XP SP2, DEP is executed from non-executable memory locations. ...
... code and viruses. HP ships Windows XP with an attribute that indicates that perform checks on a DEP-protected computer, Windows displays the following exception... a class of attacks that support hardware-enforced DEP are capable of Windows utilizes the no-execute page-protection (NX) processor feature as defined by...; Corporation have defined and shipped Windowscompatible architectures that memory. Beginning with Windows XP Service Pack 2, the 32-bit version of raising an exception when... from that support DEP. In Windows XP SP2, DEP is executed from non-executable memory locations. ...