Support Telephone Numbers
Page 3
... Comm. Other European, Middle Eastern, and African countries provide HP support through Service Partner(s). and Cons. Definitions Commercial PSG: Business Notebooks, Business PCs, Handheld Devices, Workstations, Blades, Thin Clients, Point-of Warranty) Relational: Extended Warranty (HP Care Pack, Contract) Comm: Commercial product Support (see http://welcome.hp.com/country/us/en/wwcontact_us.html?jumpid=re g_R1002_USEN.
... Comm. Other European, Middle Eastern, and African countries provide HP support through Service Partner(s). and Cons. Definitions Commercial PSG: Business Notebooks, Business PCs, Handheld Devices, Workstations, Blades, Thin Clients, Point-of Warranty) Relational: Extended Warranty (HP Care Pack, Contract) Comm: Commercial product Support (see http://welcome.hp.com/country/us/en/wwcontact_us.html?jumpid=re g_R1002_USEN.
HP xw and Z Series Workstations - Windows Vista Business downgrade FAQ
Page 1
... is not offered software? If I did not make an XP recovery media from my workstation HP Backup and Recovery manager, can I still obtain an XP recovery CD from HP support. DVD first. If your operating system. Can HP ship media for HP workstations. Who can install the downgrade software or reinstall the original You can order this...
... is not offered software? If I did not make an XP recovery media from my workstation HP Backup and Recovery manager, can I still obtain an XP recovery CD from HP support. DVD first. If your operating system. Can HP ship media for HP workstations. Who can install the downgrade software or reinstall the original You can order this...
Hardware Support Matrix for Linux
Page 1
... Enterprise Desktop 11" ISO images from http://www.hp.com/support/z200 (substitute correct platform name); Linux growisofs supports DVD+RW on HP Linux Workstations'. Hardware Support Matrix for Current HP Linux Workstations Z200 Red Hat Linux Support First time support begins with another card. HP Driver CD for Linux - Hardware RAID is NOT supported) HP workstation base system RH EL DT 5.4 or later...
... Enterprise Desktop 11" ISO images from http://www.hp.com/support/z200 (substitute correct platform name); Linux growisofs supports DVD+RW on HP Linux Workstations'. Hardware Support Matrix for Current HP Linux Workstations Z200 Red Hat Linux Support First time support begins with another card. HP Driver CD for Linux - Hardware RAID is NOT supported) HP workstation base system RH EL DT 5.4 or later...
Hardware Support Matrix for Linux
Page 2
... & x86_64), RHEL5.3 (x86 & x86_64), and SLED 11 (x86_64) Product Items/Features (Blank box or unlisted means the component is NOT supported) HP workstation base system RH EL WS 4.8 or later (x86 & EM64T) RH EL DT 5.3 or later (x86 & x86_64) Base system includes: ...RAM Minimum (MB) Maximum Hard Disks • • 1GB 16GB • • 1GB 16GB All Supported SAS disk drives All Supported SSD disk drives All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP 3-Button Mouse, PS/2 HP Scroll Mouse, PS/2 HP Optical Scroll Mouse, USB HP...
... & x86_64), RHEL5.3 (x86 & x86_64), and SLED 11 (x86_64) Product Items/Features (Blank box or unlisted means the component is NOT supported) HP workstation base system RH EL WS 4.8 or later (x86 & EM64T) RH EL DT 5.3 or later (x86 & x86_64) Base system includes: ...RAM Minimum (MB) Maximum Hard Disks • • 1GB 16GB • • 1GB 16GB All Supported SAS disk drives All Supported SSD disk drives All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP 3-Button Mouse, PS/2 HP Scroll Mouse, PS/2 HP Optical Scroll Mouse, USB HP...
Hardware Support Matrix for Linux
Page 3
... SLED11 or later. Hyperthreading is supported on the preload. There are not offered on platforms when the processor allows it. Hardware Support Matrix for Current HP Linux Workstations Z600 Red Hat Linux Support First time support begins with RHEL4.7 (x86 &...RAM Minimum (MB) Maximum Hard Disks • • 1GB 24GB • • 1GB 24GB All Supported SAS disk drives All Supported SSD disk drives 5 5 • • All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP 3-Button Mouse, PS/2 HP Scroll Mouse, PS/2 HP...
... SLED11 or later. Hyperthreading is supported on the preload. There are not offered on platforms when the processor allows it. Hardware Support Matrix for Current HP Linux Workstations Z600 Red Hat Linux Support First time support begins with RHEL4.7 (x86 &...RAM Minimum (MB) Maximum Hard Disks • • 1GB 24GB • • 1GB 24GB All Supported SAS disk drives All Supported SSD disk drives 5 5 • • All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP 3-Button Mouse, PS/2 HP Scroll Mouse, PS/2 HP...
Hardware Support Matrix for Linux
Page 4
...), RHEL5.3 (x86 & x86_64), and SLED 11 (x86_64) Product Items/Features (Blank box or unlisted means the component is NOT supported) HP workstation base system RH EL WS 4.8 or later (x86 & EM64T) RH EL DT 5.3 or later (x86 & x86_64) Base system...RAM Minimum (MB) Maximum Hard Disks • • 9 • • • 1GB 96GB • • 9 • • • 1GB 96GB All Supported SAS disk drives All Supported SSD disk drives All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP 3-Button Mouse, PS/2 HP Scroll Mouse, PS/2 HP...
...), RHEL5.3 (x86 & x86_64), and SLED 11 (x86_64) Product Items/Features (Blank box or unlisted means the component is NOT supported) HP workstation base system RH EL WS 4.8 or later (x86 & EM64T) RH EL DT 5.3 or later (x86 & x86_64) Base system...RAM Minimum (MB) Maximum Hard Disks • • 9 • • • 1GB 96GB • • 9 • • • 1GB 96GB All Supported SAS disk drives All Supported SSD disk drives All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP 3-Button Mouse, PS/2 HP Scroll Mouse, PS/2 HP...
Hardware Support Matrix for Linux
Page 5
...Europe A4, AC0 Belgium, ABS Sweden, ABB Int'l English) footnote 2 - footnote 4 - Use SATA or SCSI, not both. SATA Raid is NOT supported) HP workstation base system RH EL WS 4 U5 or later (x86 & EM64T) RH EL DT 5 or later (x86 & x86_64) Base system includes: Chassis, System... RAM Minimum (MB) Maximum Hard Disks • • • 1GB 8GB • • • 1GB 8GB All Supported SAS disk drives All Supported SSD disk drives All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP 3-Button Mouse, PS/2 HP Scroll Mouse, PS/2 HP ...
...Europe A4, AC0 Belgium, ABS Sweden, ABB Int'l English) footnote 2 - footnote 4 - Use SATA or SCSI, not both. SATA Raid is NOT supported) HP workstation base system RH EL WS 4 U5 or later (x86 & EM64T) RH EL DT 5 or later (x86 & x86_64) Base system includes: Chassis, System... RAM Minimum (MB) Maximum Hard Disks • • • 1GB 8GB • • • 1GB 8GB All Supported SAS disk drives All Supported SSD disk drives All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP 3-Button Mouse, PS/2 HP Scroll Mouse, PS/2 HP ...
Hardware Support Matrix for Linux
Page 6
...RAM Minimum (MB) Maximum Hard Disks 9 • • • 1GB 64GB • • 11 9 • • • 1GB 64GB • • 11 9 • • • 1GB 64GB All Supported SAS disk drives All Supported SSD disk drives 5 5 5 All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP...), RHEL5 (x86 & x86_64), and SLED 11 (x86_64) Product Items/Features (Blank box or unlisted means the component is NOT supported HP workstation base system RH EL WS 3 U8 or later (x86 & EM64T) RH EL WS 4 U5 or later (x86 & EM64T...
...RAM Minimum (MB) Maximum Hard Disks 9 • • • 1GB 64GB • • 11 9 • • • 1GB 64GB • • 11 9 • • • 1GB 64GB All Supported SAS disk drives All Supported SSD disk drives 5 5 5 All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP...), RHEL5 (x86 & x86_64), and SLED 11 (x86_64) Product Items/Features (Blank box or unlisted means the component is NOT supported HP workstation base system RH EL WS 3 U8 or later (x86 & EM64T) RH EL WS 4 U5 or later (x86 & EM64T...
Hardware Support Matrix for Linux
Page 7
... for Linux - For drives that have the Lightscribe funtionality, the labeling functionality is NOT supported) hp workstation base system RH EL WS 4.6 or later RH EL DT 5.1 or later (x86 & EM64T) (x86 & x86_64) Base system includes: Chassis, System Board,...-E ATI v7700 PCI-E ATI v7750 PCI-E System RAM Minimum (MB) Maximum Hard Disks All Supported SAS disk drives All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP 3-Button Mouse, PS/2 HP Scroll Mouse, PS/2 HP Optical Scroll Mouse, USB HP Standard Keyboard, USB Modular keyboard/ TPM module/ ...
... for Linux - For drives that have the Lightscribe funtionality, the labeling functionality is NOT supported) hp workstation base system RH EL WS 4.6 or later RH EL DT 5.1 or later (x86 & EM64T) (x86 & x86_64) Base system includes: Chassis, System Board,...-E ATI v7700 PCI-E ATI v7750 PCI-E System RAM Minimum (MB) Maximum Hard Disks All Supported SAS disk drives All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP 3-Button Mouse, PS/2 HP Scroll Mouse, PS/2 HP Optical Scroll Mouse, USB HP Standard Keyboard, USB Modular keyboard/ TPM module/ ...
Hardware Support Matrix for Linux
Page 8
...ATI RV560 PCI-E System RAM Minimum (MB) Maximum Hard Disks All Supported SAS disk drives All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP 3-Button Mouse, PS/2 HP Scroll Mouse, PS/2 HP Optical Scroll Mouse, USB HP Standard Keyboard, USB Modular ... Onboard LAN - HP Driver CD for Current HP Linux Workstations xw6600 Red Hat Linux Support First time support begins with RHEL4.5 (x86 & x86_64) and RHEL5 (x86 & x86_64) Product Items/Features (Blank box or unlisted means the component is NOT supported) hp workstation base system Base system...
...ATI RV560 PCI-E System RAM Minimum (MB) Maximum Hard Disks All Supported SAS disk drives All Supported SATA disk drives All Supported USB Drive Keys Network Cards (no spaceball support) HP 3-Button Mouse, PS/2 HP Scroll Mouse, PS/2 HP Optical Scroll Mouse, USB HP Standard Keyboard, USB Modular ... Onboard LAN - HP Driver CD for Current HP Linux Workstations xw6600 Red Hat Linux Support First time support begins with RHEL4.5 (x86 & x86_64) and RHEL5 (x86 & x86_64) Product Items/Features (Blank box or unlisted means the component is NOT supported) hp workstation base system Base system...
HP Workstations for Linux - User Guide
Page 6
... on HP Workstations ENWW Novell also provides support for up to 90 days from HP Workstation Support at http://www.hp.com/support/linux_hardware_matrix for cards that are certified on various versions of SLED and SLES. Limitations generally occur for a complete list of cards supported on every workstation. System RAM HP supports different amounts of total RAM in the Hardware Support Matrix for HP Linux Workstations at...
... on HP Workstations ENWW Novell also provides support for up to 90 days from HP Workstation Support at http://www.hp.com/support/linux_hardware_matrix for cards that are certified on various versions of SLED and SLES. Limitations generally occur for a complete list of cards supported on every workstation. System RAM HP supports different amounts of total RAM in the Hardware Support Matrix for HP Linux Workstations at...
HP Workstations for Linux - User Guide
Page 7
... 600 and 800 BIOS also provide a NUMA Split Mode option, which cards are designed to the Hardware Support Matrix for HP Linux Workstations at http://www.hp.com/support/linux_hardware_matrix for details on the 600, 800, and xw9400 Workstations. Use the arrow keys to set Hyper-Threading to Enable, and then press F10 to Disable when...
... 600 and 800 BIOS also provide a NUMA Split Mode option, which cards are designed to the Hardware Support Matrix for HP Linux Workstations at http://www.hp.com/support/linux_hardware_matrix for details on the 600, 800, and xw9400 Workstations. Use the arrow keys to set Hyper-Threading to Enable, and then press F10 to Disable when...
HP Workstations for Linux - User Guide
Page 17
... configured workstations. Driver packages available from the HP Workstation Support site at http://www.hp.com or support media included with the products. NVIDIA® Graphics Workstations This section describes NVIDIA graphics configurations for workstation users. X Server configuration HP recommends that you install their packaging, HP recommends using the accelerated device drivers available for HP workstations While Linux distributions offer graphics support within...
... configured workstations. Driver packages available from the HP Workstation Support site at http://www.hp.com or support media included with the products. NVIDIA® Graphics Workstations This section describes NVIDIA graphics configurations for workstation users. X Server configuration HP recommends that you install their packaging, HP recommends using the accelerated device drivers available for HP workstations While Linux distributions offer graphics support within...
HP Workstations for Linux - User Guide
Page 35
...RAID configuration or management, press the home button to return to the main screen of the disk from the RAID array. The HP xw460c blade workstation supports hardware RAID levels 0 or 1 using the tools provided by the hardware RAID adapter. Additional RAID Information OS Installation The above ...wish to make the disk Unconfigured good so it will be recognized as desired. Hardware RAID support is not available on the HP xw4550, since only SAS RAID is checked. Other Workstation Platforms The above steps document the process for data storage only. Select Make Online to complete...
...RAID configuration or management, press the home button to return to the main screen of the disk from the RAID array. The HP xw460c blade workstation supports hardware RAID levels 0 or 1 using the tools provided by the hardware RAID adapter. Additional RAID Information OS Installation The above ...wish to make the disk Unconfigured good so it will be recognized as desired. Hardware RAID support is not available on the HP xw4550, since only SAS RAID is checked. Other Workstation Platforms The above steps document the process for data storage only. Select Make Online to complete...
HP Z600 Workstation Maintenance and Service Guide
Page 15
.... Addition features Redundant array of six high-performance graphics and I/O slots. It supports graphics cards up to 150W in PCIe2 x16 slots. HP Quiet Fan Technology enables quiet system operation. Graphics This workstation supports PCIe Gen2 (PCIe2) bus speeds and can support dual PCIe Gen2 graphics cards in the primary graphics slot. ENWW Description 3 Expansion...
.... Addition features Redundant array of six high-performance graphics and I/O slots. It supports graphics cards up to 150W in PCIe2 x16 slots. HP Quiet Fan Technology enables quiet system operation. Graphics This workstation supports PCIe Gen2 (PCIe2) bus speeds and can support dual PCIe Gen2 graphics cards in the primary graphics slot. ENWW Description 3 Expansion...
HP Z600 Workstation Maintenance and Service Guide
Page 29
...-threading, see {Xref Error! Intel Turbo Boost Technology This workstation supports Intel® Turbo Boost technology which is diverted to the active cores to increase their efficiency. HP Cool Tools An HP Workstation with Hyper-Threading enabled is not installed when you first start the workstation. To install or launch the applications, select the appropriate application...
...-threading, see {Xref Error! Intel Turbo Boost Technology This workstation supports Intel® Turbo Boost technology which is diverted to the active cores to increase their efficiency. HP Cool Tools An HP Workstation with Hyper-Threading enabled is not installed when you first start the workstation. To install or launch the applications, select the appropriate application...
HP Z600 Workstation Maintenance and Service Guide
Page 81
If you do not find installation instructions for your device in the following procedures, see http://hp.com/support/workstation_manuals. Removing and installing components NOTE: This workstation supports many optional devices. This section includes these topics: Component locations on page 70 Disassembly order on page 72 Predisassembly procedures on page 73 Topics Power ...
If you do not find installation instructions for your device in the following procedures, see http://hp.com/support/workstation_manuals. Removing and installing components NOTE: This workstation supports many optional devices. This section includes these topics: Component locations on page 70 Disassembly order on page 72 Predisassembly procedures on page 73 Topics Power ...
HP Z600 Workstation Maintenance and Service Guide
Page 137
...installation procedures. Supported DIMM configurations This workstation supports these DIMM configurations: ● Six DIMM slots ● Unbuffered ECC DIMMS only ● Memory configuration from 1 GB to 24GB... ● Total DIMM count: Independent channels per CPU. DIMM installation guidelines ● Install only HP-approved ECC unbuffered DDR3 DIMMs. See http://www.hp.com/go/quickspecs to obtain a valid memory configuration by HP...
...installation procedures. Supported DIMM configurations This workstation supports these DIMM configurations: ● Six DIMM slots ● Unbuffered ECC DIMMS only ● Memory configuration from 1 GB to 24GB... ● Total DIMM count: Independent channels per CPU. DIMM installation guidelines ● Install only HP-approved ECC unbuffered DDR3 DIMMs. See http://www.hp.com/go/quickspecs to obtain a valid memory configuration by HP...
HP Z600 Workstation Maintenance and Service Guide
Page 199
...CPU Overtemp ocurrred Insufficient processor cooling or processor defect. 1. Reconnect the keyboard with the workstation powered off. 2. Reseat the fan. 3. connected properly. 2. Verify how much memory the workstation supports. 2. Replace the system board. 304-Keyboard or System Unit Error Keyboard failure. ...action 215-DIMM Configuration Error 216-Memory Size Exceeds Maximum Supported The amount of memory installed exceeds that the fan is installed and connected defective. Reconnect the keyboard with the workstation powered off . 2. Replace the fan. 512-Rear ...
...CPU Overtemp ocurrred Insufficient processor cooling or processor defect. 1. Reconnect the keyboard with the workstation powered off. 2. Reseat the fan. 3. connected properly. 2. Verify how much memory the workstation supports. 2. Replace the system board. 304-Keyboard or System Unit Error Keyboard failure. ...action 215-DIMM Configuration Error 216-Memory Size Exceeds Maximum Supported The amount of memory installed exceeds that the fan is installed and connected defective. Reconnect the keyboard with the workstation powered off . 2. Replace the fan. 512-Rear ...
HP Z Workstation series User Guide
Page 52
... The following table describes the memory configurations supported by the HP Z Workstation series. Z400 Z600 Z800 Installation guidelines ● Z400 and Z600: install only HP-approved, unbuffered, DDR3 DIMMs. ● Z800 only: install only HP-approved DDR3 DIMMs. (Use all unbuffered DIMMs or all registered DIMMs.) ● Refer to your workstation. 7 Installing memory This section describes how to...
... The following table describes the memory configurations supported by the HP Z Workstation series. Z400 Z600 Z800 Installation guidelines ● Z400 and Z600: install only HP-approved, unbuffered, DDR3 DIMMs. ● Z800 only: install only HP-approved DDR3 DIMMs. (Use all unbuffered DIMMs or all registered DIMMs.) ● Refer to your workstation. 7 Installing memory This section describes how to...