HP Designjet Z3100 Photo Printer Series - Users Guide
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... Clean the printhead drop detector ...146 Align the printheads ...148 Reinsert printheads procedure 149 Image Quality Maintenance menu procedure 149 Scanning errors during alignment 150 Printhead status messages ...150 14 Troubleshooting general printer issues The printer does not print ...152 The printer seems slow ...152 Communication failures between computer and printer 152 Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac...
... Clean the printhead drop detector ...146 Align the printheads ...148 Reinsert printheads procedure 149 Image Quality Maintenance menu procedure 149 Scanning errors during alignment 150 Printhead status messages ...150 14 Troubleshooting general printer issues The printer does not print ...152 The printer seems slow ...152 Communication failures between computer and printer 152 Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac...
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The printer normally notifies you have the right settings in this is necessary, but it is up to print with the RIP. ● Check that you can be downloaded from http://www.hp.com/go/designjet/. ● If you still have a problem 141 See Clean the printhead drop detector on page ... the driver you still experience print-quality problems after applying the advice in your printer's firmware is a non-HP driver, consult the driver vendor about the problem. You could also try cleaning the printhead drop detector. ENWW If you still have a problem If you are using to date. If...
The printer normally notifies you have the right settings in this is necessary, but it is up to print with the RIP. ● Check that you can be downloaded from http://www.hp.com/go/designjet/. ● If you still have a problem 141 See Clean the printhead drop detector on page ... the driver you still experience print-quality problems after applying the advice in your printer's firmware is a non-HP driver, consult the driver vendor about the problem. You could also try cleaning the printhead drop detector. ENWW If you still have a problem If you are using to date. If...
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13 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages Troubleshooting ink cartridge and printhead issues ENWW 143
13 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages Troubleshooting ink cartridge and printhead issues ENWW 143
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..., you do not clean the printhead drop detector immediately, the printer continues working normally, however, the front panel display continues to clean the printhead drop detector. Turn off the printer at the front panel. 146 Chapter 13 Troubleshooting ink cartridge and printhead issues ENWW If you are not... printing in order to clean the bottom of the printhead until the residue is removed. ...
..., you do not clean the printhead drop detector immediately, the printer continues working normally, however, the front panel display continues to clean the printhead drop detector. Turn off the printer at the front panel. 146 Chapter 13 Troubleshooting ink cartridge and printhead issues ENWW If you are not... printing in order to clean the bottom of the printhead until the residue is removed. ...
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To avoid an electric shock, switch the printer off and unplugged it. 3. Find the printhead drop detector beside the stored printhead carriage. 5. With a dry lint free cloth, wipe the surface of the drop detector to remove any debris blocking the printhead drop detector. 6. Remove any non-visible debris. Troubleshooting ink cartridge and printhead issues ENWW Clean the printhead drop detector 147 2. Open the transparent window. 4.
To avoid an electric shock, switch the printer off and unplugged it. 3. Find the printhead drop detector beside the stored printhead carriage. 5. With a dry lint free cloth, wipe the surface of the drop detector to remove any debris blocking the printhead drop detector. 6. Remove any non-visible debris. Troubleshooting ink cartridge and printhead issues ENWW Clean the printhead drop detector 147 2. Open the transparent window. 4.
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...Change the loaded paper type or the print settings. See Clean the printhead drop detector on page 164. Front-panel error messages 158 Chapter 15 Front-panel error messages ENWW Restart the printer and try resending the job; if necessary, reduce the complexity of ...color] cartridge Reseat [color] cartridge Update: failed. The paper type or print quality specified for the printer. if necessary, reduce the complexity of the job. Remove and reinsert the same cartridge. If the problem persists, contact HP Support. See Contact HP Support on page 146. See Contact HP...
...Change the loaded paper type or the print settings. See Clean the printhead drop detector on page 164. Front-panel error messages 158 Chapter 15 Front-panel error messages ENWW Restart the printer and try resending the job; if necessary, reduce the complexity of ...color] cartridge Reseat [color] cartridge Update: failed. The paper type or print quality specified for the printer. if necessary, reduce the complexity of the job. Remove and reinsert the same cartridge. If the problem persists, contact HP Support. See Contact HP Support on page 146. See Contact HP...
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... 168 status 88 printhead cleaner specification 168 printhead drop detector clean 146 printing resolutions 168 Proactive Support 163 174 Index ENWW graininess 131 graphic languages 169 gray shades 49 H hard disk specification 169 HP Advanced Profiling Solution 113 HP Care Packs 162 HP Customer Care 162 HP Installation 163 HP Instant Support 163 HP Photosmart Pro 113 HP Proactive Support 163...
... 168 status 88 printhead cleaner specification 168 printhead drop detector clean 146 printing resolutions 168 Proactive Support 163 174 Index ENWW graininess 131 graphic languages 169 gray shades 49 H hard disk specification 169 HP Advanced Profiling Solution 113 HP Care Packs 162 HP Customer Care 162 HP Installation 163 HP Instant Support 163 HP Photosmart Pro 113 HP Proactive Support 163...
HP Designjet Z3100ps GP Photo Printer - User's Guide
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... the printhead drop detector 180 Align the printheads ...182 Reinsert printheads procedure 183 Image Quality Maintenance menu procedure 184 Scanning errors during alignment 184 Printhead status messages ...184 15 Troubleshooting general printer issues The printer does not print ...188 The printer seems slow ...188 The printer printed on undesirable paper 188 Communication failures between computer and printer 189 Cannot access HP Easy Printer...
... the printhead drop detector 180 Align the printheads ...182 Reinsert printheads procedure 183 Image Quality Maintenance menu procedure 184 Scanning errors during alignment 184 Printhead status messages ...184 15 Troubleshooting general printer issues The printer does not print ...188 The printer seems slow ...188 The printer printed on undesirable paper 188 Communication failures between computer and printer 189 Cannot access HP Easy Printer...
HP Designjet Z3100ps GP Photo Printer - User's Guide
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...printer has not suggested it is a non-HP driver, consult the driver vendor about the problem. If the problem remains, try using a non-HP RIP, its settings may be incorrect. See the documentation that your software application. You could also try cleaning the printhead drop detector. See Clean the printhead drop detector...this chapter, here are some further things that you can be downloaded from http://www.hp.com/go/designjet/. ● If you are using the correct HP driver, if feasible. The latest HP drivers can do: ● Try using to date. See Update the firmware on ...
...printer has not suggested it is a non-HP driver, consult the driver vendor about the problem. If the problem remains, try using a non-HP RIP, its settings may be incorrect. See the documentation that your software application. You could also try cleaning the printhead drop detector. See Clean the printhead drop detector...this chapter, here are some further things that you can be downloaded from http://www.hp.com/go/designjet/. ● If you are using the correct HP driver, if feasible. The latest HP drivers can do: ● Try using to date. See Update the firmware on ...
HP Designjet Z3100ps GP Photo Printer - User's Guide
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14 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages Ink system issues ENWW 177
14 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages Ink system issues ENWW 177
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... recommended to substitute them for good printing nozzles. First, remove the printhead, see Remove a printhead on your hands. 1. Do not touch the electrical connections on the backside of the printhead until the residue is needed, you do not clean the printhead drop detector immediately, the printer continues working normally, however, the front panel display continues to avoid...
... recommended to substitute them for good printing nozzles. First, remove the printhead, see Remove a printhead on your hands. 1. Do not touch the electrical connections on the backside of the printhead until the residue is needed, you do not clean the printhead drop detector immediately, the printer continues working normally, however, the front panel display continues to avoid...
HP Designjet Z3100ps GP Photo Printer - User's Guide
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Ink system issues ENWW Clean the printhead drop detector 181 Open the transparent window. 4. Find the printhead drop detector beside the stored printhead carriage. 5. Remove any debris blocking the printhead drop detector. To avoid an electric shock, switch the printer off and unplugged it. 3. 2.
Ink system issues ENWW Clean the printhead drop detector 181 Open the transparent window. 4. Find the printhead drop detector beside the stored printhead carriage. 5. Remove any debris blocking the printhead drop detector. To avoid an electric shock, switch the printer off and unplugged it. 3. 2.
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... issues 9. Align the printheads Precise alignment between printheads is essential for accurate colors, smooth color transitions, and sharp edges in and switch on the printer. With a dry lint free cloth, wipe the surface of the drop detector to align the printheads. 182 Chapter 14 Troubleshooting ink cartridge and printhead issues ENWW Your printer has an automatic printhead alignment process which runs...
... issues 9. Align the printheads Precise alignment between printheads is essential for accurate colors, smooth color transitions, and sharp edges in and switch on the printer. With a dry lint free cloth, wipe the surface of the drop detector to align the printheads. 182 Chapter 14 Troubleshooting ink cartridge and printhead issues ENWW Your printer has an automatic printhead alignment process which runs...
HP Designjet Z3100ps GP Photo Printer - User's Guide
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... print quality specified for the printer. Replace the cartridge. Then try to the printer. Load larger paper if possible, or reduce the image size. Try sending the job again. If the problem persists, contact HP Support. See Clean the printhead drop detector on page 200. 94, 94.1 Restart color calibration. See Contact HP Support on page 180. Change...
... print quality specified for the printer. Replace the cartridge. Then try to the printer. Load larger paper if possible, or reduce the image size. Try sending the job again. If the problem persists, contact HP Support. See Clean the printhead drop detector on page 200. 94, 94.1 Restart color calibration. See Contact HP Support on page 180. Change...
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... 179 specification 204 status 122 printhead cleaner specification 204 printhead drop detector clean 180 printing resolutions 204 Proactive Support 199 ENWW ProPrint 146 Q quality, high 54 QuarkXPress, unavailable driver features 191 R rendering intent 72 reprint a job 110 rescale a print 50 RIP 145 roll paper choose spindle 26 load into the printer 29 load onto the...
... 179 specification 204 status 122 printhead cleaner specification 204 printhead drop detector clean 180 printing resolutions 204 Proactive Support 199 ENWW ProPrint 146 Q quality, high 54 QuarkXPress, unavailable driver features 191 R rendering intent 72 reprint a job 110 rescale a print 50 RIP 145 roll paper choose spindle 26 load into the printer 29 load onto the...