Get support for HP Z3100 - DesignJet Color Inkjet Printer

HP Z3100 Support Question

HP Z3100 Support Question

Find answers below for this question about HP Z3100 - DesignJet Color Inkjet Printer.
Need a HP Z3100 manual? We have 83 online manuals for this item!
Question posted by pschlis on August 31st, 2014

I'm Getting The Error Print Head Needs To Be Reseated - I Did And I Still Get

the errror. ANy suggestions?

Current Answers

Answer #1: Posted by SoCalWoman on August 31st, 2014 3:59 PM
This answer was accepted by the poster of the original question.
SoCalWoman

Member since:
December 16th, 2012

Points: 2,938,577
1,100
points
Hello pschlis,

First, you should remove and reseat the cartrige(s) within the printhead housing to see if the error clears, If not, please continue

This may be due to a dirty Drop Detector, which can produce an error message if not cleaned. More information and complete instructions can be viewed here

If, you can still see the printhead error message plese review the following link

Removing a Printhead

Once at the link, follow the steps to remove the printhead and clean the part as well as the housing within the printer carriage (This can be done with either a printer cleaner purchased at the store, or alcohol on a cotton swab)

When completely cleaned and dry, put the printhead back in and see if the error disappears. If not, then you may want to consider either replacing the faulty printhead OR consider purchasing a new printer on sale. The cost is not much more than the price of buying a new printhead


Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

Related HP Z3100 Manual Pages

HP Designjet Z2100 and Z3100 Printing Guide [HP Raster Driver] - Working with custom paper [Mac OS X - Windows] - Page 4

... Higher number of Best quality, please refer to document "Print Modes for 1/1200th by 4 for information HP Designjet Z3100" that you to choose the right category we have seen... needs As you can be used when printing black. Unidirectional modes typically give better IQ but some experimentation may be performed. Whether printing from another computer, remember to avoid print head...
HP Designjet Z3100 Printing Guide [HP Raster Driver] - Effortless printer upkeep [Mac OS X - Windows] - Page 2

The utility access the printer and gets relevant information such us: printer status (ready, window open, error ...), firmware version, connexion type (USB, TCP/IP), amount of ink, status of media refers to the media used at the time of printing each job. Screenshot from MAC OS X version page 2 of 6 The amount of print heads, media type loaded Figure...
HP Designjet Z3100 Photo Printer Series - Users Guide - Page 17

...blinking amber, the device needs attention. 9. If it is a system error. If it is solid amber, there is flashing amber, the printer needs attention. 10. When this...printer including color with the HP Color Center ● View the status of the front panel can be found throughout this : Item1 > Item2 > Item3, it and then press the OK key. otherwise the print may be installed by your printer...
HP Designjet Z3100 Photo Printer Series - Users Guide - Page 64

... well as changes in which we view a given display or print an essential part of the inks need to be used (i.e. Such electromagnetic radiation is present. 54 Chapter 6 Color management ENWW Printers, on the other colors also have certain colors because of other hand, use light emitting colorants are called subtractive. Finally, environmental factors such as an...
HP Designjet Z3100 Photo Printer Series - Users Guide - Page 68

...: for your preferred paper types and calibrate the printers to deliver print-to-print and printerto-printer repeatability with less than half the color error of earlier HP Designjets, under all environmental conditions, and even on unknown (not factory-profiled) paper types. The spectrophotometer allows HP Designjet Z3100 printers to generate custom ICC profiles automatically for images coming...
HP Designjet Z3100 Photo Printer Series - Users Guide - Page 70

... printheads ● Whenever a certain amount of printing has been done since the last calibration ● Whenever the printer has been turned off for one exception: color calibration is performed automatically after any of transparent material. NOTE Color calibration cannot be calibrated. however, you can expect to get identical prints from any kind of the three operations...
HP Designjet Z3100 Photo Printer Series - Users Guide - Page 139

... correct this kind of colored blocks are broken in the following way: ENWW Lines print double or in the Windows driver dialog's Advanced tab, under Document Options > Printer Features. See Align the printheads on page 91. 2. Troubleshooting printquality issues ● The borders of problem: 1. Lines are discontinuous If your printing needs. Change your image rendering...
HP Designjet Z3100 Photo Printer Series - Users Guide - Page 145

...color settings to reprint your software. If you may not get the most accurate colors. If the problem persists despite all the above actions, contact your printer closed. 3. White spots on the print You may notice white spots on the print...has been solved. 6. Colors are printing on page 61. 5. Check that you have selected the Speed or Fast options, you need to the paper type ...
HP Designjet Z3100 Photo Printer Series - Users Guide - Page 165

... when printing from QuarkXPress When you print from QuarkXPress, the following features are not available. ● Print Preview ● Back to front printing To get the ...printing If you when the printer needs attention either for an adjustment, such a calibration or for confirmation, but in the case of alerts: ● Errors: Mainly alerting you to conditions that reappear when the printer...
HP Designjet Z3100 Photo Printer Series - Users Guide - Page 168

...and resend it. If the problem persists, contact HP Support. Table 15-1 Text messages (continued) Message PDL Error: Job clipped PDL Error: memory full PDL Error: out of paper PDL Error: parsing error PDL Error: print mode error PDL Error: printing error PDL Error: virtual memory full Printhead alignment error: paper too small Replace [color] cartridge Reseat [color] cartridge Update: failed.
HP Designjet Z3100 Photo Printer Series - Users Guide - Page 172

...; A one-year Warranty Extension can buy it contains the printer's software and documentation, including introductory multimedia tutorials to help you to get a good first print. HP Customer Care Introduction HP Customer Care offers award-winning support to ensure you get the most from your printer's warranty beyond the standard period, two methods are available. ●...
HP Designjet Z3100 Photo Printer Series - Users Guide - Page 184

... media profiles 36 memory error (AutoCAD) 154 memory specifications 169 misaligned colors 129 more passes 48 move the printer 101 N Network settings ...colors 134 white spots 135 wizard 126 printer does not print 152 printer software Mac OS uninstall 16 Windows uninstall 12 printer stand 111 printer status 96 Printer Utility access 19 cannot access 153 language 20 printer's main components 4 printer...
HP Designjet Z3100ps GP Photo Printer - User's Guide - Page 72

...activity that illuminates a piece of paper and to be used (i.e. Printers, on the other colors also have an effect, which makes it a very complex and ...get black, all of the inks need to get white using different materials (colorants). Finally, environmental factors such as steeped in color, where color is taken in which we view a given display or print an essential part of the colors...
HP Designjet Z3100ps GP Photo Printer - User's Guide - Page 76

You need prints that match your expectations with neutral grays and correct colors on unknown (not factory-profiled) paper types. HP Designjet Z3100ps GP printers have been engineered with less than half the color error of earlier HP Designjets, under all environmental conditions, and even on your selected paper. It splits the reflected light into different wavelength components, just...
HP Designjet Z3100ps GP Photo Printer - User's Guide - Page 78

... been done since the last calibration ● Whenever the printer has been turned off for one exception: color calibration is performed automatically after any of the three operations. however, you can later recalibrate without needing to get identical prints from any two different printers situated in different geographical locations. Calibration should be performed on plain paper...
HP Designjet Z3100ps GP Photo Printer - User's Guide - Page 173

... are wrongly colored. 3. To correct this kind of colored blocks are printed double, in the wrong colors 163 Lines are discontinuous If your printing needs. If you can find the Max. Reseat the printheads by removing them and then reinserting them. Select the custom print-quality options in the driver dialog's Advanced tab, under Document Options > Printer Features. You...
HP Designjet Z3100ps GP Photo Printer - User's Guide - Page 179

... spots on the print You may not get the most accurate colors. Try using higher print-quality settings (see Printing on page 45). Always keep the cover of different colors along it: 1....that the color profile you try the following: 1. Try cleaning the paper manually with a brush before printing, to remove any changes, you need to reprint your job in the printer, your results...
HP Designjet Z3100ps GP Photo Printer - User's Guide - Page 202

... > See alerts, at the bottom of the EWS screen shows the Printer status. Follow the on-screen instructions to front printing To get the same results, use the equivalent features available in the driver, errors can also alert you to some printer settings as well as well. You can configure these areas you can be...
HP Designjet Z3100ps GP Photo Printer - User's Guide - Page 206

... and the application. See Contact HP Support on page 180. Check the graphic language setting of paper PDL Error: parsing error PDL Error: print mode error PDL Error: printing error PDL Error: virtual memory full Printhead alignment error: paper too small Replace [color] cartridge Reseat [color] cartridge Update: failed. If you have selected the correct firmware update file. Check for the latest...
HP Designjet Z3100ps GP Photo Printer - User's Guide - Page 208

...at the Knowledge Center, your large-format printing community at : http://www.hp.com/go/designjet/ or call us at http://www.hp.com/go / pgs/. printers, supplies, accessories, software, etc. ...need . HP Customer Care Introduction HP Customer Care offers award-winning support to ensure you get the most from particular software applications ● Forums for direct contact with your HP Designjet...

Similar Questions

Error Code
Keep getting Error Code 44:10 when I start up the Z3100 printer.  What does this mean?
(Posted by stansuskyphotography 12 years ago)
Print Head Issue
HI, I HAVE A BAD 70 GREY PRINTHEAD. HOW CAN I BYPASS IT TO MAKE MY PRINTER WORK?
(Posted by yomag1 13 years ago)
Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP Z3100 - DesignJet Color Inkjet Printer manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.