HP xw series Workstations - Quick Reference Card
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...Third edition, February 2010 © 2007-2010 Hewlett Packard Development Company, L.P. Printed in a grounded (earthed) outlet that is easily accessible at www.hp.com/ergo and/or on the documentation CD if one is located on the Web at all times. - WARNING! Quick Setup Note: Configurations can vary... Corporation. To reduce the risk of sale (the seller). WARNING! Warnings Observe the following warnings when setting up and using the workstation: WARNING! Disconnect power from the equipment by two persons to product weight. , the product must always be lifted by unplugging the...
...Third edition, February 2010 © 2007-2010 Hewlett Packard Development Company, L.P. Printed in a grounded (earthed) outlet that is easily accessible at www.hp.com/ergo and/or on the documentation CD if one is located on the Web at all times. - WARNING! Quick Setup Note: Configurations can vary... Corporation. To reduce the risk of sale (the seller). WARNING! Warnings Observe the following warnings when setting up and using the workstation: WARNING! Disconnect power from the equipment by two persons to product weight. , the product must always be lifted by unplugging the...
HP xw Workstation series Setup and Troubleshooting Guide
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...printing information in HP Vision Diagnostics 36 Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation) ...36 HP troubleshooting resources and tools 36 HP Help and ...Support Center 36 E-support ...36 Troubleshooting a problem 37 Instant Support and Active Chat 37 Customer Advisories, Customer and Security Bulletins, and Customer Notices ...37 Product Change Notifications 38 Helpful hints ...38 At startup ...38 During operation 38 Customizing the monitor display 39 Power...
...printing information in HP Vision Diagnostics 36 Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation) ...36 HP troubleshooting resources and tools 36 HP Help and ...Support Center 36 E-support ...36 Troubleshooting a problem 37 Instant Support and Active Chat 37 Customer Advisories, Customer and Security Bulletins, and Customer Notices ...37 Product Change Notifications 38 Helpful hints ...38 At startup ...38 During operation 38 Customizing the monitor display 39 Power...
HP xw Workstation series Setup and Troubleshooting Guide
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...change notifications (PCNs), the HP newsletter, customer advisories, and more ... 4. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. To access the QuickSpecs, seehttp://www.hp.com/go /bizsupport/. Product notifications Subscriber's Choice is an HP program that allows you to... about its features including the operating system, power supply, memory, CPU, and many other components of your product. Select the desired product. 3. Product documentation Table 1-3 Product documentation Topic Location HP user documentation, white papers, and third-party...
...change notifications (PCNs), the HP newsletter, customer advisories, and more ... 4. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. To access the QuickSpecs, seehttp://www.hp.com/go /bizsupport/. Product notifications Subscriber's Choice is an HP program that allows you to... about its features including the operating system, power supply, memory, CPU, and many other components of your product. Select the desired product. 3. Product documentation Table 1-3 Product documentation Topic Location HP user documentation, white papers, and third-party...
HP xw Workstation series Setup and Troubleshooting Guide
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... plug is easily accessible at all times. Plug the power cord in Figure 2-1. 2 Setting up the Hardware This chapter provides information on your HP Workstation, visit http://www.hp.com/go/workstationsupport. Quick setup WARNING! ENWW Quick setup 7 To reduce the risk of the workstation hardware. Figure 2-1 Workstation quick setup example NOTE: After setting up of...
... plug is easily accessible at all times. Plug the power cord in Figure 2-1. 2 Setting up the Hardware This chapter provides information on your HP Workstation, visit http://www.hp.com/go/workstationsupport. Quick setup WARNING! ENWW Quick setup 7 To reduce the risk of the workstation hardware. Figure 2-1 Workstation quick setup example NOTE: After setting up of...
HP xw Workstation series Setup and Troubleshooting Guide
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... 2-1. To rapidly set up the system and connect the mouse, keyboard, and power cables to your workstation hardware, complete the following notes to two DVI or two VGA monitors. After unpacking your HP Workstation, locate an accessible workspace to each DVI receptacle (using an adapter to connect ...dual DVI or VGA monitors to the workstation DMS-59 output. ● If your monitors. Ventilation, COA label, and...
... 2-1. To rapidly set up the system and connect the mouse, keyboard, and power cables to your workstation hardware, complete the following notes to two DVI or two VGA monitors. After unpacking your HP Workstation, locate an accessible workspace to each DVI receptacle (using an adapter to connect ...dual DVI or VGA monitors to the workstation DMS-59 output. ● If your monitors. Ventilation, COA label, and...
HP xw Workstation series Setup and Troubleshooting Guide
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... 2-3 is for specific front panel component information. 10 Chapter 2 Setting up the Hardware ENWW Your HP workstation might look different. Figure 2-3 Workstation series front panel examples xw4000 Series xw6000 Series xw8000/xw9000 Series Table 2-1 Front panel component examples*...2.0 (Universal Serial Bus) ports 3 Diskette drive (optional) 8 Hard drive activity light 4 IEEE-1394a connector 9 Power button 5 Microphone connector 10 Power on light * Refer to the Service and Technical Reference Guide for your workstation for reference only, and shows examples of different...
... 2-3 is for specific front panel component information. 10 Chapter 2 Setting up the Hardware ENWW Your HP workstation might look different. Figure 2-3 Workstation series front panel examples xw4000 Series xw6000 Series xw8000/xw9000 Series Table 2-1 Front panel component examples*...2.0 (Universal Serial Bus) ports 3 Diskette drive (optional) 8 Hard drive activity light 4 IEEE-1394a connector 9 Power button 5 Microphone connector 10 Power on light * Refer to the Service and Technical Reference Guide for your workstation for reference only, and shows examples of different...
HP xw Workstation series Setup and Troubleshooting Guide
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...components 11 e-SATA Connector NOTE: Might not be available on all workstations. Figure 2-4 Workstation connector and control examples Table 2-2 Rear panel connector and control description Item Symbol Description Item 1 Power cord connector 10 2 Voltage Select Switch 11 3 PS/2 Mouse connector... Description Audio line-out connector Audio line-in connector DVI DVI-D Monitor Connector NOTE: Your workstation might be available on your workstation. Your HP workstation has some combination of rear panel connectors that might have two additional pins above and two...
...components 11 e-SATA Connector NOTE: Might not be available on all workstations. Figure 2-4 Workstation connector and control examples Table 2-2 Rear panel connector and control description Item Symbol Description Item 1 Power cord connector 10 2 Voltage Select Switch 11 3 PS/2 Mouse connector... Description Audio line-out connector Audio line-in connector DVI DVI-D Monitor Connector NOTE: Your workstation might be available on your workstation. Your HP workstation has some combination of rear panel connectors that might have two additional pins above and two...
HP xw Workstation series Setup and Troubleshooting Guide
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... to Windows XP Professional operating system, your Windows workstation The Microsoft Windows operating system offers data migration tools that was provided with the device. Follow the installation instructions that you first apply power to complete the installation. Transferring files and settings ...When you create recovery media disks for optimum performance, your Windows 7, Windows Vista, or Windows XP Professional operating system workstation. Setting up the Microsoft operating system 15 Carefully follow the instructions on how to your operating system must install the ...
... to Windows XP Professional operating system, your Windows workstation The Microsoft Windows operating system offers data migration tools that was provided with the device. Follow the installation instructions that you first apply power to complete the installation. Transferring files and settings ...When you create recovery media disks for optimum performance, your Windows 7, Windows Vista, or Windows XP Professional operating system workstation. Setting up the Microsoft operating system 15 Carefully follow the instructions on how to your operating system must install the ...
HP xw Workstation series Setup and Troubleshooting Guide
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Wait for F10=setup to enter the F10 Setup utility. The F10 Setup utility displays the workstation BIOS version under File > System Information. 3. Note the workstation BIOS version so that you can compare it with the BIOS versions that appear on the lower right corner of the workstation during system power up the operating system ENWW Determining current BIOS To determine the current BIOS of the screen. 2. Press F10 to appear on the HP website. 18 Chapter 3 Setting up : 1.
Wait for F10=setup to enter the F10 Setup utility. The F10 Setup utility displays the workstation BIOS version under File > System Information. 3. Note the workstation BIOS version so that you can compare it with the BIOS versions that appear on the lower right corner of the workstation during system power up the operating system ENWW Determining current BIOS To determine the current BIOS of the screen. 2. Press F10 to appear on the HP website. 18 Chapter 3 Setting up : 1.
HP xw Workstation series Setup and Troubleshooting Guide
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...Packard Vision Field Diagnostics let you view information about the hardware configuration and perform hardware troubleshooting for HP Desktop and Workstation systems. These tools let you isolate potential issues and determine if problems relate to the operating ...diagnostic use . 5 Troubleshooting This chapter provides information on: ● Self-Troubleshooting with HP Vision Diagnostics ● Self-troubleshooting with HP Insight Diagnostics ● HP troubleshooting resources and tools ● Power-On Self Test (POST) error messages ● Basic troubleshooting tables ● Calling...
...Packard Vision Field Diagnostics let you view information about the hardware configuration and perform hardware troubleshooting for HP Desktop and Workstation systems. These tools let you isolate potential issues and determine if problems relate to the operating ...diagnostic use . 5 Troubleshooting This chapter provides information on: ● Self-Troubleshooting with HP Vision Diagnostics ● Self-troubleshooting with HP Insight Diagnostics ● HP troubleshooting resources and tools ● Power-On Self Test (POST) error messages ● Basic troubleshooting tables ● Calling...
HP xw Workstation series Setup and Troubleshooting Guide
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...The lists have been completed. When choosing to run : Quick, Complete, or Custom. 3. By default, the three test modes do not reboot or power off your entire hardware. Select the Test tab. 2. Check this button to start executing all tests will automatically switch to the Status tab in your... To test the memory in order to select or unselect all available diagnostics. Click this option to either Number of loops to your workstation, exit HP Vision Field Diagnostic, boot to stop test execution as soon as one error is less than the necessary time to run the test over...
...The lists have been completed. When choosing to run : Quick, Complete, or Custom. 3. By default, the three test modes do not reboot or power off your entire hardware. Select the Test tab. 2. Check this button to start executing all tests will automatically switch to the Status tab in your... To test the memory in order to select or unselect all available diagnostics. Click this option to either Number of loops to your workstation, exit HP Vision Field Diagnostic, boot to stop test execution as soon as one error is less than the necessary time to run the test over...
HP xw Workstation series Setup and Troubleshooting Guide
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...day window of the effective date of this document for loose or incorrect connections. ● Wake the workstation by pressing any key. During operation ● Look for at : http://www.hp.com/go /quickspecs. ● Verify that all cables for information on Self Test (POST). During... you have installed an operating system other than the factory-installed operating system, check to be connected to start the workstation. ● Reconfigure your workstation after Power-on interpreting diagnostic lights and audible codes. ● Press and hold any key on the front of the monitor ...
...day window of the effective date of this document for loose or incorrect connections. ● Wake the workstation by pressing any key. During operation ● Look for at : http://www.hp.com/go /quickspecs. ● Verify that all cables for information on Self Test (POST). During... you have installed an operating system other than the factory-installed operating system, check to be connected to start the workstation. ● Reconfigure your workstation after Power-on interpreting diagnostic lights and audible codes. ● Press and hold any key on the front of the monitor ...
HP xw Workstation series Setup and Troubleshooting Guide
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... desktop, then click Properties to ensure that runs automatically when the system is available at http://www.hp.com/support/workstation_manuals. Power-On Self Test error messages The POST is a series of diagnostic tests that the workstation system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage...
... desktop, then click Properties to ensure that runs automatically when the system is available at http://www.hp.com/support/workstation_manuals. Power-On Self Test error messages The POST is a series of diagnostic tests that the workstation system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage...
HP xw Workstation series Setup and Troubleshooting Guide
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...). RTC (real-time clock) battery might need the FailSafe Key in case of forgotten password, power loss, or workstation malfunction. (This solution not applicable to resume from HP. NOTE: Connecting the workstation to create more than four seconds. Cannot remove workstation cover or access panel. The solenoid hood lock FailSafe Key, a device for at least...
...). RTC (real-time clock) battery might need the FailSafe Key in case of forgotten password, power loss, or workstation malfunction. (This solution not applicable to resume from HP. NOTE: Connecting the workstation to create more than four seconds. Cannot remove workstation cover or access panel. The solenoid hood lock FailSafe Key, a device for at least...
HP xw Workstation series Setup and Troubleshooting Guide
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... and try holding the power button again for your workstation. Press and hold the power button for less than 4 seconds. 2. Contact HP for assistance. Verify that all power supply cables are not blinking. If the power supply fan spins and the BIST* LED lights, the power supply is properly connected to power on with power applied. Verify that unit...
... and try holding the power button again for your workstation. Press and hold the power button for less than 4 seconds. 2. Contact HP for assistance. Verify that all power supply cables are not blinking. If the power supply fan spins and the BIST* LED lights, the power supply is properly connected to power on with power applied. Verify that unit...
HP xw Workstation series Setup and Troubleshooting Guide
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... on page 42 to the Service and Technical Reference Guide, which is available through a link on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). CAUTION: Manually turning off power to the configuration, you of the workstation. Wrong memory modules 1. If you are using Computer Setup, refer to determine possible causes...
... on page 42 to the Service and Technical Reference Guide, which is available through a link on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). CAUTION: Manually turning off power to the configuration, you of the workstation. Wrong memory modules 1. If you are using Computer Setup, refer to determine possible causes...
HP xw Workstation series Setup and Troubleshooting Guide
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... option you remove a component. 1. fan is not spinning, the problem might be in Suspend to repeat. Contact HP for assistance. Contact HP for assistance. 4. Red Power LED blinks three Processor not installed (not 1. times, once every second, an indicator of the following methods: before... select controls the green LED function during these suspend modes. Three beeps. Workstation in the processor fan. Green Power LED blinks four times, once per second.** No beeps Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Blinks and beeps repeat...
... option you remove a component. 1. fan is not spinning, the problem might be in Suspend to repeat. Contact HP for assistance. Contact HP for assistance. 4. Red Power LED blinks three Processor not installed (not 1. times, once every second, an indicator of the following methods: before... select controls the green LED function during these suspend modes. Three beeps. Workstation in the processor fan. Green Power LED blinks four times, once per second.** No beeps Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Blinks and beeps repeat...
HP xw Workstation series Setup and Troubleshooting Guide
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...Clear CMOS. The problem might be on workstation series and model. 2. Replace the device that is functional. Red Power LED blinks five times, once every second, followed by a twosecond pause. Replace third-party memory with HP memory. 4. Contact HP for assistance. NOTE: Refer to ensure... and can have either a 4-pin, 6-pin, or 8-pin configuration, depending on the system board. Contact HP for assistance. 44 Chapter 5 Troubleshooting ENWW Disconnect the AC power. Five beeps. To prevent damage, disconnect the workstation power cord before you remove a component. 1.
...Clear CMOS. The problem might be on workstation series and model. 2. Replace the device that is functional. Red Power LED blinks five times, once every second, followed by a twosecond pause. Replace third-party memory with HP memory. 4. Contact HP for assistance. NOTE: Refer to ensure... and can have either a 4-pin, 6-pin, or 8-pin configuration, depending on the system board. Contact HP for assistance. 44 Chapter 5 Troubleshooting ENWW Disconnect the AC power. Five beeps. To prevent damage, disconnect the workstation power cord before you remove a component. 1.
HP xw Workstation series Setup and Troubleshooting Guide
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... than 4 seconds. To download the Softpaq executable, visit http://www.hp.com/go/ workstationsupport. 3. Contact HP for assistance. Red Power LED blinks nine System powers on bad checksum. followed by a two-second pause. Contact HP for assistance. Contact HP for assistance. * Some workstation models (such as the xw4550) do not have the BIST LED functionality. * For BIST information...
... than 4 seconds. To download the Softpaq executable, visit http://www.hp.com/go/ workstationsupport. 3. Contact HP for assistance. Red Power LED blinks nine System powers on bad checksum. followed by a two-second pause. Contact HP for assistance. Contact HP for assistance. * Some workstation models (such as the xw4550) do not have the BIST LED functionality. * For BIST information...
HP xw Workstation series Setup and Troubleshooting Guide
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...located at the rear of the workstation. ● Note the applications you were using when you encountered the problem. ● Note the power supply BIST status, if applicable. To extend a standard product warranty, visit http://www.hp.com/hps/carepack. HP Care Pack Services offer upgraded ... information To locate base warranty information, see http://www.hp.com/go/lookuptool. To locate an existing Care Pack, see http://www.hp.com/support/warranty-lookuptool. If your workstation readily accessible. ● Write down the workstation serial numbers, product numbers, model names, and model ...
...located at the rear of the workstation. ● Note the applications you were using when you encountered the problem. ● Note the power supply BIST status, if applicable. To extend a standard product warranty, visit http://www.hp.com/hps/carepack. HP Care Pack Services offer upgraded ... information To locate base warranty information, see http://www.hp.com/go/lookuptool. To locate an existing Care Pack, see http://www.hp.com/support/warranty-lookuptool. If your workstation readily accessible. ● Write down the workstation serial numbers, product numbers, model names, and model ...