HP xw Workstation series Setup and Troubleshooting Guide
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... Creating restore media ...24 5 Troubleshooting ...26 Self-troubleshooting with HP Vision Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Diagnostics 28 Accessing HP Vision Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a bootable DVD 29 Using the HP Memory Test utility 29 User interface ...30 Survey tab ...30...
... Creating restore media ...24 5 Troubleshooting ...26 Self-troubleshooting with HP Vision Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Diagnostics 28 Accessing HP Vision Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a bootable DVD 29 Using the HP Memory Test utility 29 User interface ...30 Survey tab ...30...
HP xw Workstation series Setup and Troubleshooting Guide
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...system, power supply, memory, CPU, and many other components of your product. Select the desired product. 3. These include this Setup and Troubleshooting Guide and the Service and Technical Reference Guide. see http://www.hp.com/go / ...bulletins, and notices: 1. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. Product documentation Table 1-3 Product documentation Topic Location HP user documentation, white papers, and third-party documentation For the latest online documentation, seehttp://www.hp.com/ support/workstation_manuals. Sign...
...system, power supply, memory, CPU, and many other components of your product. Select the desired product. 3. These include this Setup and Troubleshooting Guide and the Service and Technical Reference Guide. see http://www.hp.com/go / ...bulletins, and notices: 1. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. Product documentation Table 1-3 Product documentation Topic Location HP user documentation, white papers, and third-party documentation For the latest online documentation, seehttp://www.hp.com/ support/workstation_manuals. Sign...
HP xw Workstation series Setup and Troubleshooting Guide
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... / non-interactive ◦ Specific failing memory DIMM identification ◦ Tests video card memory ◦ Launches DST Smart tests for both SATA and SAS drives ◦ Many other tests and diagnostics ● Diagnostic Failure Code Output - HP Vision Diagnostics offer these benefits: ●...9679; Comprehensive list of diagnostic test available with HP Vision Diagnostics Hewlett-Packard Vision Field Diagnostics let you view information about the hardware configuration and perform hardware troubleshooting for HP Desktop and Workstation systems. These tools let you isolate potential issues...
... / non-interactive ◦ Specific failing memory DIMM identification ◦ Tests video card memory ◦ Launches DST Smart tests for both SATA and SAS drives ◦ Many other tests and diagnostics ● Diagnostic Failure Code Output - HP Vision Diagnostics offer these benefits: ●...9679; Comprehensive list of diagnostic test available with HP Vision Diagnostics Hewlett-Packard Vision Field Diagnostics let you view information about the hardware configuration and perform hardware troubleshooting for HP Desktop and Workstation systems. These tools let you isolate potential issues...
HP xw Workstation series Setup and Troubleshooting Guide
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... components in the text box, and then press Enter. 5. Shut down the workstation. 11. Select the Diagnostic link. 7. Insert the disk or USB drive into HP Vision Diagnostics. NOTE: The HP Memory Test, a comprehensive memory diagnostic utility, runs as a stand-alone application, outside of HP Vision Diagnostics. Select your product number in the computer or the...
... components in the text box, and then press Enter. 5. Shut down the workstation. 11. Select the Diagnostic link. 7. Insert the disk or USB drive into HP Vision Diagnostics. NOTE: The HP Memory Test, a comprehensive memory diagnostic utility, runs as a stand-alone application, outside of HP Vision Diagnostics. Select your product number in the computer or the...
HP xw Workstation series Setup and Troubleshooting Guide
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... following procedures describe how to access the HP Vision Diagnostics utilities included in the workstation software. Follow the setup prompts to use the memory diagnostic. Follow the prompts to troubleshoot workstation memory. In the C:\VisionDiagnostics\ directory, double-click on the MemoryDiagISO.exe file. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that a USB key be required...
... following procedures describe how to access the HP Vision Diagnostics utilities included in the workstation software. Follow the setup prompts to use the memory diagnostic. Follow the prompts to troubleshoot workstation memory. In the C:\VisionDiagnostics\ directory, double-click on the MemoryDiagISO.exe file. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that a USB key be required...
HP xw Workstation series Setup and Troubleshooting Guide
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...will run all the tests have been tailored according to expand or collapse the test selection tree. ● Start Test button - To test the memory in your computer until all the tests ● Stop at first error- Click this option to either Number of Loops or Total Test Time.... diagnostics. The following options are displayed when testing is encountered. By default, the three test modes do not reboot or power off your workstation, exit HP Vision Field Diagnostic, boot to stop test execution as soon as one error is complete. Test tab The Test tab lists all available tests...
...will run all the tests have been tailored according to expand or collapse the test selection tree. ● Start Test button - To test the memory in your computer until all the tests ● Stop at first error- Click this option to either Number of Loops or Total Test Time.... diagnostics. The following options are displayed when testing is encountered. By default, the three test modes do not reboot or power off your workstation, exit HP Vision Field Diagnostic, boot to stop test execution as soon as one error is complete. Test tab The Test tab lists all available tests...
HP xw Workstation series Setup and Troubleshooting Guide
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... sizes, and power management settings. A new release of diagnostic tests that the workstation system is turned on. Power-On Self Test error messages The POST is a... able to ensure that runs automatically when the system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage devices ● Processors ● Controllers ..., audio, and USB ports) Find additional information about performing the operation, contact an HP customer care center, or contact an authorized dealer or reseller. Additional troubleshooting information is ...
... sizes, and power management settings. A new release of diagnostic tests that the workstation system is turned on. Power-On Self Test error messages The POST is a... able to ensure that runs automatically when the system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage devices ● Processors ● Controllers ..., audio, and USB ports) Find additional information about performing the operation, contact an HP customer care center, or contact an authorized dealer or reseller. Additional troubleshooting information is ...
HP xw Workstation series Setup and Troubleshooting Guide
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... (F10). The solenoid hood lock FailSafe Key, a device for manually disabling the solenoid hood lock, is available from the workstation is in both memory channels for installed in case of the RTC battery. instead of in to the xw8000/xw9000 series.) The panel is pressed....1. The Num Lock key can be replaced. Standby mode. Cursor will need to and from HP. Cannot remove workstation cover or access panel. Hard drive is installed properly. Workstation pauses periodically. Press the power button to resume from the hard drive to disable no network connection...
... (F10). The solenoid hood lock FailSafe Key, a device for manually disabling the solenoid hood lock, is available from the workstation is in both memory channels for installed in case of the RTC battery. instead of in to the xw8000/xw9000 series.) The panel is pressed....1. The Num Lock key can be replaced. Standby mode. Cursor will need to and from HP. Cannot remove workstation cover or access panel. Hard drive is installed properly. Workstation pauses periodically. Press the power button to resume from the hard drive to disable no network connection...
HP xw Workstation series Setup and Troubleshooting Guide
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...added if the default configuration conflicts with the workstation system. A new device is not seated or connected properly. Wrong memory modules 1. If you did not accept them. Workstation will not start. were used in the upgrade or memory modules were installed in the connector are not...the system. Observe the beeps and LED lights on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). For more information about using the correct memory modules and to resolve the resource conflict. on. A plug and play board might occur before ...
...added if the default configuration conflicts with the workstation system. A new device is not seated or connected properly. Wrong memory modules 1. If you did not accept them. Workstation will not start. were used in the upgrade or memory modules were installed in the connector are not...the system. Observe the beeps and LED lights on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). For more information about using the correct memory modules and to resolve the resource conflict. on. A plug and play board might occur before ...
HP xw Workstation series Setup and Troubleshooting Guide
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...the cooling or not turning. Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Workstation in Suspend to Disk or "Hibernate" mode. Two beeps. Contact HP for assistance. pause. No Workstation on the system board: ...9702; 24-pin main power (all systems) ◦ 4-pin CPU (xw4000 series) ◦ 8-pin CPU (xw6000/xw8000/xw9000 series) ◦ 4-pin memory...
...the cooling or not turning. Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Workstation in Suspend to Disk or "Hibernate" mode. Two beeps. Contact HP for assistance. pause. No Workstation on the system board: ...9702; 24-pin main power (all systems) ◦ 4-pin CPU (xw4000 series) ◦ 8-pin CPU (xw6000/xw8000/xw9000 series) ◦ 4-pin memory...
HP xw Workstation series Setup and Troubleshooting Guide
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.... detected failure prior to the Service and Technical Reference Guide for your workstation model for assistance. 44 Chapter 5 Troubleshooting ENWW Plug in the power supply. Contact HP for assistance. System board failure (ROM 1. Clear CMOS. a. Contact HP for assistance. Pre-video memory error CAUTION: Internal components might be on clearing CMOS. 2. To prevent damage...
.... detected failure prior to the Service and Technical Reference Guide for your workstation model for assistance. 44 Chapter 5 Troubleshooting ENWW Plug in the power supply. Contact HP for assistance. System board failure (ROM 1. Clear CMOS. a. Contact HP for assistance. Pre-video memory error CAUTION: Internal components might be on clearing CMOS. 2. To prevent damage...
HP Workstations for Linux - User Guide
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... HP Workstation Support at http://www.hp.com/ support/linux_hardware_matrix. 2 Chapter 1 Linux on HP Workstations. Proprietary graphics drivers that consume large amounts of purchase. The total memory supported for each configuration is listed in various HP Workstations based on these Workstations. Novell provides support for cards that are supported by HP and the graphics vendors are available on HP Workstations. Graphics cards HP Workstations...
... HP Workstation Support at http://www.hp.com/ support/linux_hardware_matrix. 2 Chapter 1 Linux on HP Workstations. Proprietary graphics drivers that consume large amounts of purchase. The total memory supported for each configuration is listed in various HP Workstations based on these Workstations. Novell provides support for cards that are supported by HP and the graphics vendors are available on HP Workstations. Graphics cards HP Workstations...
HP Workstations for Linux - User Guide
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... and installed memory should be balanced between both processors for multi-process or multi-threaded applications or workloads. Hyper-Threading is enabled when the system is booting, press F10 to the Hardware Support Matrix for HP Linux Workstations at http://www.hp.com/support/...the menu. Observed performance improvements depend on which must be NUMA-aware/efficient. As the system is restarted. Audio All HP Workstations come with all modern Linux distributions. NUMA requires that Hyper-Threading is supported by software mixing functionality in the system BIOS...
... and installed memory should be balanced between both processors for multi-process or multi-threaded applications or workloads. Hyper-Threading is enabled when the system is booting, press F10 to the Hardware Support Matrix for HP Linux Workstations at http://www.hp.com/support/...the menu. Observed performance improvements depend on which must be NUMA-aware/efficient. As the system is restarted. Audio All HP Workstations come with all modern Linux distributions. NUMA requires that Hyper-Threading is supported by software mixing functionality in the system BIOS...
HP Workstations for Linux - User Guide
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...share/doc/ati directory. User windows can traverse the entire graphics card framebuffer NOTE: This mode is issued: # aticonfig --initial HP recommends the interactive configuration utilities provided by clicking "Apply" in html format is installed to manage dual video ports as one ...recent Nvidia drivers (not ATI drivers). In addition to change core or memory clock values. These utilities provide access to automatically configure the Xorg configuration file /etc/X11/ xorg.conf. AMD® / ATI graphics workstations ATI™ provides a command line tool to : ● 3D ...
...share/doc/ati directory. User windows can traverse the entire graphics card framebuffer NOTE: This mode is issued: # aticonfig --initial HP recommends the interactive configuration utilities provided by clicking "Apply" in html format is installed to manage dual video ports as one ...recent Nvidia drivers (not ATI drivers). In addition to change core or memory clock values. These utilities provide access to automatically configure the Xorg configuration file /etc/X11/ xorg.conf. AMD® / ATI graphics workstations ATI™ provides a command line tool to : ● 3D ...
HP Workstations for Linux - User Guide
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...100% CPU Utilization /c01117497 (AMD64/ EM64T) [AMD64/EM64T] Configured With 4GB to 4.5GB Of Memory May Panic During Boot /c01117503 (AMD64/ EM64T) Kernel Panic with Greater than or Equal to 4GB of Memory /c01131107 Creating X configs with ATI FireGL V3100 xw4200 xw4300 xw6200 xw8200 /c01131106 ATI FireGL Driver ... xw6200 xw8200 xw4200 xw6200 xw8200 xw8200 xw8200 xw4200 xw6200 xw8200 xw4200 xw6200 xw8200 xw6200 xw8200 xw4200 xw4200 36 Appendix A Appendix-HP release notes for Red Hat Enterprise Linux WS 3 Use the following table to determine which advisories are applicable to the RHEL...
...100% CPU Utilization /c01117497 (AMD64/ EM64T) [AMD64/EM64T] Configured With 4GB to 4.5GB Of Memory May Panic During Boot /c01117503 (AMD64/ EM64T) Kernel Panic with Greater than or Equal to 4GB of Memory /c01131107 Creating X configs with ATI FireGL V3100 xw4200 xw4300 xw6200 xw8200 /c01131106 ATI FireGL Driver ... xw6200 xw8200 xw4200 xw6200 xw8200 xw8200 xw8200 xw4200 xw6200 xw8200 xw4200 xw6200 xw8200 xw6200 xw8200 xw4200 xw4200 36 Appendix A Appendix-HP release notes for Red Hat Enterprise Linux WS 3 Use the following table to determine which advisories are applicable to the RHEL...
HP Workstations for Linux - User Guide
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...Client 5 Advisory Update 3 Update 1 Base /c00910216 (x86_64) xw9400 may panic during install /c00910190 (x86) Installed kernel may report less memory than expected /c00910967 xw9300 or xw9400 may report time issue with Xen kernel /c00911010 Support for Fully Virtualized guest OS requires BIOS setting /c00909919...xw9300 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw4600 xw9400 xw4600 xw4600 xw9400 42 Appendix A Appendix-HP release notes for Dual Graphics Cards and Certain Red Hat Linux Versions /c01210413 Black Screen with NVIDIA Quadro FX 4600 or...
...Client 5 Advisory Update 3 Update 1 Base /c00910216 (x86_64) xw9400 may panic during install /c00910190 (x86) Installed kernel may report less memory than expected /c00910967 xw9300 or xw9400 may report time issue with Xen kernel /c00911010 Support for Fully Virtualized guest OS requires BIOS setting /c00909919...xw9300 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw4600 xw9400 xw4600 xw4600 xw9400 42 Appendix A Appendix-HP release notes for Dual Graphics Cards and Certain Red Hat Linux Versions /c01210413 Black Screen with NVIDIA Quadro FX 4600 or...
HP xw Workstation series - Windows Vista Business express upgrade
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... your computer can run properly. ✎ The Windows 64-bit operating system is completed, click See Details. 4. Component HP Personal Workstation Operating system Memory Available hard drive space Optical drive Minimum Requirement xw 4300, xw 4400, xw6200, xw6400, xw8200, xw 8400, xw9300, xw9400...Professional, Windows XP Professional x64 Edition 512 MB (1 GB recommended) 15 GB (20 GB recommended) DVD-ROM drive Step 2-Scan your PWS Run the Windows Vista Upgrade Advisor. You will run Windows Vista. 5. Page 1 of your workstation. 3. Select See Details and review System Requirements and ...
... your computer can run properly. ✎ The Windows 64-bit operating system is completed, click See Details. 4. Component HP Personal Workstation Operating system Memory Available hard drive space Optical drive Minimum Requirement xw 4300, xw 4400, xw6200, xw6400, xw8200, xw 8400, xw9300, xw9400...Professional, Windows XP Professional x64 Edition 512 MB (1 GB recommended) 15 GB (20 GB recommended) DVD-ROM drive Step 2-Scan your PWS Run the Windows Vista Upgrade Advisor. You will run Windows Vista. 5. Page 1 of your workstation. 3. Select See Details and review System Requirements and ...
HP xw Workstation series - PCI Express graphics card installation
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... install the graphics card in your HP xw8400 or xw8600 Workstation might need a front PCI fan if: - Visit http://www.hp.com/workstations/ accessories for use the analog component, composite, or s-video functions on your HD graphics card, you place the card in the following illustration. your workstation, how much memory each graphics card includes, and...
... install the graphics card in your HP xw8400 or xw8600 Workstation might need a front PCI fan if: - Visit http://www.hp.com/workstations/ accessories for use the analog component, composite, or s-video functions on your HD graphics card, you place the card in the following illustration. your workstation, how much memory each graphics card includes, and...
HP xw4550 Workstation - Service and Technical Reference Guide
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...delay is sometimes needed for hard disks on some PCI cards that spin up slowly-so slowly that have been made are lost. The workstation reboots and any changes that they are : ● PCI SERR# Generation (Enable/Disable) ● PCI VGA Palette Snooping (Enable/...Power Loss (On/Off); Enabling this feature causes the system to 3) (Enable/Disable) Execute Memory Test Tests workstation memory. Enabling this feature displays F12=Network Service Boot during POST. The workstation might boot with this feature displays the text F10=Setup during POST. Enabling this support in ...
...delay is sometimes needed for hard disks on some PCI cards that spin up slowly-so slowly that have been made are lost. The workstation reboots and any changes that they are : ● PCI SERR# Generation (Enable/Disable) ● PCI VGA Palette Snooping (Enable/...Power Loss (On/Off); Enabling this feature causes the system to 3) (Enable/Disable) Execute Memory Test Tests workstation memory. Enabling this feature displays F12=Network Service Boot during POST. The workstation might boot with this feature displays the text F10=Setup during POST. Enabling this support in ...
HP xw4550 Workstation - Service and Technical Reference Guide
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... slot 2 of 512 MB to view the Quick Specs for the HP xw4550 Workstation. 78 Chapter 4 Removal and replacement procedures ENWW For supported DIMM configurations, see: http://www.hp.com/go/productbulletin to 4 GB ● Support for configurations of the same channel. NOTE: Use...Figure 4-29 Removing a memory module Memory module features Workstation memory module features include: ● Four memory sockets for DIMMs ● Support for dual-channel DIMMs Memory module requirements CAUTION: Hewlett-Packard ships DIMMs with this product that are not supported by HP. 3. Lift the DIMM ...
... slot 2 of 512 MB to view the Quick Specs for the HP xw4550 Workstation. 78 Chapter 4 Removal and replacement procedures ENWW For supported DIMM configurations, see: http://www.hp.com/go/productbulletin to 4 GB ● Support for configurations of the same channel. NOTE: Use...Figure 4-29 Removing a memory module Memory module features Workstation memory module features include: ● Four memory sockets for DIMMs ● Support for dual-channel DIMMs Memory module requirements CAUTION: Hewlett-Packard ships DIMMs with this product that are not supported by HP. 3. Lift the DIMM ...