Creative Sound Blaster X-Fi - Quick Start Guide
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... drive. 5. If the new hardware found wizard comes up, click Cancel. 12. Follow the on the computer, and wait for diagnostic beeps and does not play any PCI slot, but HP recommends installing the card in an available PCI 32-bit slot. When the sound card is an isolated 64-bit bus... rear audio connectors on the same bus. The installation software starts automatically. Skip this kit. 10. NOTE: It is always a good practice to check www.hp.com to see if there are also disabled when the X-Fi sound card is installed in step 3.) 8. Install the sound card and secure the brackets...
... drive. 5. If the new hardware found wizard comes up, click Cancel. 12. Follow the on the computer, and wait for diagnostic beeps and does not play any PCI slot, but HP recommends installing the card in an available PCI 32-bit slot. When the sound card is an isolated 64-bit bus... rear audio connectors on the same bus. The installation software starts automatically. Skip this kit. 10. NOTE: It is always a good practice to check www.hp.com to see if there are also disabled when the X-Fi sound card is installed in step 3.) 8. Install the sound card and secure the brackets...
HP xw Workstation series Setup and Troubleshooting Guide
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Diagnostic lights and audible (beep) codes 42 Calling technical support ...46 Locating warranty information ...46 ENWW v
Diagnostic lights and audible (beep) codes 42 Calling technical support ...46 Locating warranty information ...46 ENWW v
HP xw Workstation series Setup and Troubleshooting Guide
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... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number ...HP Service Center ● HP Business and IT Services ● Warranty information Product documentation on page 4 ● User and third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 5 ● Diagnostics tools ● Audible beeps...
... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number ...HP Service Center ● HP Business and IT Services ● Warranty information Product documentation on page 4 ● User and third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 5 ● Diagnostics tools ● Audible beeps...
HP xw Workstation series Setup and Troubleshooting Guide
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To use this utility, refer to the workstation. ENWW Product diagnostics 5 Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site. Audible beep and LED code definitions Refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide.
To use this utility, refer to the workstation. ENWW Product diagnostics 5 Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site. Audible beep and LED code definitions Refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide.
HP xw Workstation series Setup and Troubleshooting Guide
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... for information on Self Test (POST). If it in the scroll list to the Diagnostic lights and audible (beep) codes section of the workstation. Refer to the Hardware installation problems section of the window, choose the desired action and appropriate information in again... have installed an operating system other monitor connectors are proactive notifications for loose or incorrect connections. ● Wake the workstation by visiting http://www.hp.com/go / workstationsupport. During startup, the other than the factory-installed operating system, check to one of these ports...
... for information on Self Test (POST). If it in the scroll list to the Diagnostic lights and audible (beep) codes section of the workstation. Refer to the Hardware installation problems section of the window, choose the desired action and appropriate information in again... have installed an operating system other monitor connectors are proactive notifications for loose or incorrect connections. ● Wake the workstation by visiting http://www.hp.com/go / workstationsupport. During startup, the other than the factory-installed operating system, check to one of these ports...
HP xw Workstation series Setup and Troubleshooting Guide
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... Guide, which is available through a link on the front of changes to the workstation by pressing and holding the power button for accepting the changes. Observe the beeps and LED lights on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Table 5-2 Hardware installation problems Problem Probable Cause Recommended Solution Device...
... Guide, which is available through a link on the front of changes to the workstation by pressing and holding the power button for accepting the changes. Observe the beeps and LED lights on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Table 5-2 Hardware installation problems Problem Probable Cause Recommended Solution Device...
HP xw Workstation series Setup and Troubleshooting Guide
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... system board header. Contact HP for 5 cycles, after which, only the blinks continue to RAM mode (select models only) or normal Suspend mode. pause. Red Power LED blinks four times, once every second, followed by a two-second pause. Green Power LED blinks four times, once per second.** No beeps Workstation in Suspend to Disk...
... system board header. Contact HP for 5 cycles, after which, only the blinks continue to RAM mode (select models only) or normal Suspend mode. pause. Red Power LED blinks four times, once every second, followed by a two-second pause. Green Power LED blinks four times, once per second.** No beeps Workstation in Suspend to Disk...
HP xw Workstation series Setup and Troubleshooting Guide
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... Red Power LED blinks five times, once every second, followed by a twosecond pause. Replace third-party memory with HP memory. 4. Contact HP for assistance. 44 Chapter 5 Troubleshooting ENWW Clear CMOS. b. If the power supply fan spins and the BIST* ...times, once every second, followed by removing all devices are functioning properly. 3. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Seven beeps. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action NOTE: Memory connector pin ...
... Red Power LED blinks five times, once every second, followed by a twosecond pause. Replace third-party memory with HP memory. 4. Contact HP for assistance. 44 Chapter 5 Troubleshooting ENWW Clear CMOS. b. If the power supply fan spins and the BIST* ...times, once every second, followed by removing all devices are functioning properly. 3. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Seven beeps. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action NOTE: Memory connector pin ...
HP xw Workstation series Setup and Troubleshooting Guide
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... information on . Check that the power button harness is functional. NOTE: Refer to the system board. 3. Contact HP for assistance. * Some workstation models (such as the xw4550) do not have the BIST LED functionality. * For BIST information, see the Service...workstation power cord before you remove a component. Contact HP for assistance. Disconnect all power supply cables are not blinking. ENWW Basic troubleshooting 45 CAUTION: Internal components might be on green then: 1. Open the access panel and check that all internal power supply cables. No beeps...
... information on . Check that the power button harness is functional. NOTE: Refer to the system board. 3. Contact HP for assistance. * Some workstation models (such as the xw4550) do not have the BIST LED functionality. * For BIST information, see the Service...workstation power cord before you remove a component. Contact HP for assistance. Disconnect all power supply cables are not blinking. ENWW Basic troubleshooting 45 CAUTION: Internal components might be on green then: 1. Open the access panel and check that all internal power supply cables. No beeps...
HP xw4400 Workstation - Service and Technical Reference Guide
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...the system from a SoftPaq, which programs the system ROM with a valid image. Caps Lock On Enter password. USB media such as an HP DriveKey can also be prompted to enter the password. 4. one every second, followed by boot black ROM FailSafe Boot Block mode Keyboard LED ... no SoftPaq diskette or SoftPaq CD is a flash-protected section of beeps also signals successful completion. 5. A rising tone series of the ROM that checks for example, if a power failure were to insert one and restart the workstation. ISO SoftPaq images are included with each combination. The Boot Block ...
...the system from a SoftPaq, which programs the system ROM with a valid image. Caps Lock On Enter password. USB media such as an HP DriveKey can also be prompted to enter the password. 4. one every second, followed by boot black ROM FailSafe Boot Block mode Keyboard LED ... no SoftPaq diskette or SoftPaq CD is a flash-protected section of beeps also signals successful completion. 5. A rising tone series of the ROM that checks for example, if a power failure were to insert one and restart the workstation. ISO SoftPaq images are included with each combination. The Boot Block ...
HP xw4400 Workstation - Service and Technical Reference Guide
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... Solid or flashing None Green Green Red No light System is in Standby. This utility enables you running any key. HP Insight Diagnostics Offline Edition The diagnostics utility enables you to perform testing and to view critical computer hardware and software configuration ... of the system 102 Chapter 5 System diagnostics and troubleshooting ENWW If the system beeps, then the keyboard is operating correctly. ● Check all cables for loose or incorrect connections. ● Reconfigure the workstation after installing a non-PnP expansion board or other option, such as a diskette...
... Solid or flashing None Green Green Red No light System is in Standby. This utility enables you running any key. HP Insight Diagnostics Offline Edition The diagnostics utility enables you to perform testing and to view critical computer hardware and software configuration ... of the system 102 Chapter 5 System diagnostics and troubleshooting ENWW If the system beeps, then the keyboard is operating correctly. ● Check all cables for loose or incorrect connections. ● Reconfigure the workstation after installing a non-PnP expansion board or other option, such as a diskette...
HP xw4400 Workstation - Service and Technical Reference Guide
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...tests that the diagnostic test found. Help tab The Help tab has three views: ● HP Insight Diagnostics-Provides introductory and detailed information about Insight Field Diagnostics. ● Error Codes-Provides ...clear the contents of times the test failed, and the time it took to your workstation. Test Log-Displays all components and display component details after the refresh. Error Log-...Reloads and refreshes all tests that are heard through the on . Diagnostic LED codes NOTE: The beeps are related to complete the test. If HDD LED = GREEN, then: 1. The error count...
...tests that the diagnostic test found. Help tab The Help tab has three views: ● HP Insight Diagnostics-Provides introductory and detailed information about Insight Field Diagnostics. ● Error Codes-Provides ...clear the contents of times the test failed, and the time it took to your workstation. Test Log-Displays all components and display component details after the refresh. Error Log-...Reloads and refreshes all tests that are heard through the on . Diagnostic LED codes NOTE: The beeps are related to complete the test. If HDD LED = GREEN, then: 1. The error count...
HP xw4400 Workstation - Service and Technical Reference Guide
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Verify that the workstation air vents are properly connected to the system board. 2. c. Blinks red 3 times, once per second, then 2-second pause, 4 beeps Power supply failure. 1. Remove all internal power supply cables from the system board. c. Replace the system board. ● If the.... If it does not spin, ensure the fan cable is properly connected to ensure all devices and then reinstalling one at a time until workstation fails. Reseat the CPU heatsink and verify that the power button harness is plugged into a working AC outlet. 2. Blinks red 4 times,...
Verify that the workstation air vents are properly connected to the system board. 2. c. Blinks red 3 times, once per second, then 2-second pause, 4 beeps Power supply failure. 1. Remove all internal power supply cables from the system board. c. Replace the system board. ● If the.... If it does not spin, ensure the fan cable is properly connected to ensure all devices and then reinstalling one at a time until workstation fails. Reseat the CPU heatsink and verify that the power button harness is plugged into a working AC outlet. 2. Blinks red 4 times,...
HP xw4400 Workstation - Service and Technical Reference Guide
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Reseat the graphic card. second, then 2-second pause, 8 beeps 1. Reflash ROM. 2. Restart the workstation using the power button. 1. Replace the processor. Workstation seems to be replaced. Possible Solution 1. Press and hold the power button for each. second, then 2-second pause, 5 beeps 1. Replace system board. For systems with HP memory. 4. Replace the system board. 2. Troubleshooting scenarios and...
Reseat the graphic card. second, then 2-second pause, 8 beeps 1. Reflash ROM. 2. Restart the workstation using the power button. 1. Replace the processor. Workstation seems to be replaced. Possible Solution 1. Press and hold the power button for each. second, then 2-second pause, 5 beeps 1. Replace system board. For systems with HP memory. 4. Replace the system board. 2. Troubleshooting scenarios and...
HP xw4400 Workstation - Service and Technical Reference Guide
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...does not spin or the BIST LED does not illuminate, replace the power supply. Transfer data from the system board. simultaneous beeps are properly connected to the system board. 4. Replace the processor fan. 4. Remove the expansion cards. 2. Cursor will ... Verify that the fan assembly is not properly attached to the processor. 3. Table 5-3 Minor problems (continued) Problem Cause Possible Solution Workstation appears to pause Network driver is established. network connection is loaded and no periodically. Establish a network connection, or use Computer Setup ...
...does not spin or the BIST LED does not illuminate, replace the power supply. Transfer data from the system board. simultaneous beeps are properly connected to the system board. 4. Replace the processor fan. 4. Remove the expansion cards. 2. Cursor will ... Verify that the fan assembly is not properly attached to the processor. 3. Table 5-3 Minor problems (continued) Problem Cause Possible Solution Workstation appears to pause Network driver is established. network connection is loaded and no periodically. Establish a network connection, or use Computer Setup ...
HP xw4400 Workstation - Service and Technical Reference Guide
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...into the diskette drive and message. Run Computer Setup and enable the hard drive entry in Advanced>Power-On Options. Observe the beeps and LEDs on the same data cable. Refer to the correct. Solving display problems Table 5-7 Display problems Problem Cause Solution Blank...try adding a POST delay under Advanced>Power-On. Drive not found (identified). Verify cable connections. Hard drive boot disabled in Computer Setup. Workstation will not start from a 1. Loose cable. The cable connections are set correctly. If it is listed, the probable cause is a problem...
...into the diskette drive and message. Run Computer Setup and enable the hard drive entry in Advanced>Power-On Options. Observe the beeps and LEDs on the same data cable. Refer to the correct. Solving display problems Table 5-7 Display problems Problem Cause Solution Blank...try adding a POST delay under Advanced>Power-On. Drive not found (identified). Verify cable connections. Hard drive boot disabled in Computer Setup. Workstation will not start from a 1. Loose cable. The cable connections are set correctly. If it is listed, the probable cause is a problem...
HP xw4400 Workstation - Service and Technical Reference Guide
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... the resolution. Monitor settings in Hibernate mode. After the operating system starts, change the display settings to match those supported by your workstation in VGA mode. 2. For systems with energy saver features. scan rate as the resolution chosen. Computer is being used with a ...sync at the resolution chosen. Install the video drivers included in FailSafe Boot Block mode (indicated by a 2-second pause, and the workstation beeps 6 times. Monitor is on changing display settings. Switch the monitor to your password. Refer to on (LED is not capable of ...
... the resolution. Monitor settings in Hibernate mode. After the operating system starts, change the display settings to match those supported by your workstation in VGA mode. 2. For systems with energy saver features. scan rate as the resolution chosen. Computer is being used with a ...sync at the resolution chosen. Install the video drivers included in FailSafe Boot Block mode (indicated by a 2-second pause, and the workstation beeps 6 times. Monitor is on changing display settings. Switch the monitor to your password. Refer to on (LED is not capable of ...
HP xw4400 Workstation - Service and Technical Reference Guide
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... and check for incorrect settings or conflicts with HP memory. Observe the beeps and LEDs on page 124 to verify the proper installation. Power LED flashes red 5 times, once every second, followed by a 2-second pause, and the workstation beeps 6 times. Video card is not seated properly...on -LAN feature is not enabled. Power LED flashes red 6 times, once every second, followed by a 2-second pause, and the workstation beeps 5 times. Use the Network control application to the PCI Express card. Use Windows XP Device Manager to POST and error messages on the ...
... and check for incorrect settings or conflicts with HP memory. Observe the beeps and LEDs on page 124 to verify the proper installation. Power LED flashes red 5 times, once every second, followed by a 2-second pause, and the workstation beeps 6 times. Video card is not seated properly...on -LAN feature is not enabled. Power LED flashes red 6 times, once every second, followed by a 2-second pause, and the workstation beeps 5 times. Use the Network control application to the PCI Express card. Use Windows XP Device Manager to POST and error messages on the ...
HP xw4400 Workstation - Service and Technical Reference Guide
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...run the application. Verify that proper modules are installed. Too many Terminate and Stay Delete any TSRs that support ECC memory, HP does not support mixing ECC and nonECC memory. Replace the system board. Unprogrammed EEPROM. Memory module is not the correct ... after installing additional memory modules. Power LED flashes red 5 times, once every second, followed by a 2-second pause, and the workstation beeps 5 times. Table 5-13 Network problems (continued) Problem Cause Solution New network card will not boot. System setup utility reports unprogrammed EEPROM....
...run the application. Verify that proper modules are installed. Too many Terminate and Stay Delete any TSRs that support ECC memory, HP does not support mixing ECC and nonECC memory. Replace the system board. Unprogrammed EEPROM. Memory module is not the correct ... after installing additional memory modules. Power LED flashes red 5 times, once every second, followed by a 2-second pause, and the workstation beeps 5 times. Table 5-13 Network problems (continued) Problem Cause Solution New network card will not boot. System setup utility reports unprogrammed EEPROM....