Limited Warranty and Support Guide - Refurbished
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... OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP...
... OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP...
Limited Warranty and Support Guide - Refurbished
Page 8
..., free, and safe access to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of Warranty Service To enable HP to provide timely support; (d) ensure that you to your HP Hardware Product warranty service. After you may include a pickup and return warranty service. Failure to return the defective product may incur additional costs due to 5:00pm, Monday through Friday, but may include a customer self repair...
..., free, and safe access to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of Warranty Service To enable HP to provide timely support; (d) ensure that you to your HP Hardware Product warranty service. After you may include a pickup and return warranty service. Failure to return the defective product may incur additional costs due to 5:00pm, Monday through Friday, but may include a customer self repair...
Limited Warranty and Support Guide - Refurbished
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..., the most recent support alerts, and driver updates specific to the User Guides for your computer. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. Visit us at : 1-866-408-5408 When you call, please have not solved the problem, call HP Customer Care, toll-free, by phone, 24...
..., the most recent support alerts, and driver updates specific to the User Guides for your computer. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. Visit us at : 1-866-408-5408 When you call, please have not solved the problem, call HP Customer Care, toll-free, by phone, 24...
Limited Warranty and Support Guide - 2 Yr
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... your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to provide you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by virus infection; (f) from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of your failure to follow the instructions intended...
... your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to provide you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by virus infection; (f) from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of your failure to follow the instructions intended...
Limited Warranty and Support Guide - 2 Yr
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... service location. Listed below are also required to cooperate with sufficient, free, and safe access to and use HP remote support solutions where applicable. Once the part arrives, replace the defective part pursuant to return the defective product may not be available in all component replacements, support uplift contracts are responsible for these parts, a replaceable part can be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use...
... service location. Listed below are also required to cooperate with sufficient, free, and safe access to and use HP remote support solutions where applicable. Once the part arrives, replace the defective part pursuant to return the defective product may not be available in all component replacements, support uplift contracts are responsible for these parts, a replaceable part can be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use...
Limited Warranty and Support Guide - 2 Yr
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... and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. only), and French (Canada only) at : http://subscription.support.hp.com Where to Register! Click the Windows® Start button...
... and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. only), and French (Canada only) at : http://subscription.support.hp.com Where to Register! Click the Windows® Start button...
User Guide
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... HP TouchSmart PC 7 Activity LED indicator lights...9 Connecting the Power Source ...10 Cable Management...10 Computer Stand ...12 Computer Orientation ...12 Computer Swivel...13 Wireless Keyboard and Mouse...13 Synchronizing the wireless keyboard or mouse 14 Ambient Light...14 Adding Hardware and Software 15 Determining whether your system is 64-bit or 32-bit 15 Optical Disc Drive ...15 Connecting to the Internet...15 Wireless home network...16 Wired home network ...16 Bluetooth Devices ...18 TV Tuner and Windows Media Center...
... HP TouchSmart PC 7 Activity LED indicator lights...9 Connecting the Power Source ...10 Cable Management...10 Computer Stand ...12 Computer Orientation ...12 Computer Swivel...13 Wireless Keyboard and Mouse...13 Synchronizing the wireless keyboard or mouse 14 Ambient Light...14 Adding Hardware and Software 15 Determining whether your system is 64-bit or 32-bit 15 Optical Disc Drive ...15 Connecting to the Internet...15 Wireless home network...16 Wired home network ...16 Bluetooth Devices ...18 TV Tuner and Windows Media Center...
User Guide
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... ...27 Configuring sound for Windows Media Center 27 Headphones ...28 Microphones ...28 Headsets ...28 MP3 players ...28 Connecting a Printer ...28 Connecting a printer with a parallel port 28 Power Settings ...28 Adjusting Screen Display ...29 Adjusting Monitor Settings with the Onscreen Display 30 Installing a Security Lock ...31 Cleaning the HP TouchSmart PC Screen 31 Using the HP TouchSmart with Safety and Comfort 32 Recycling Your Old Computer Hardware 33 Software Overview ...35 What Is HP TouchSmart Software 35 Navigating HP TouchSmart...
... ...27 Configuring sound for Windows Media Center 27 Headphones ...28 Microphones ...28 Headsets ...28 MP3 players ...28 Connecting a Printer ...28 Connecting a printer with a parallel port 28 Power Settings ...28 Adjusting Screen Display ...29 Adjusting Monitor Settings with the Onscreen Display 30 Installing a Security Lock ...31 Cleaning the HP TouchSmart PC Screen 31 Using the HP TouchSmart with Safety and Comfort 32 Recycling Your Old Computer Hardware 33 Software Overview ...35 What Is HP TouchSmart Software 35 Navigating HP TouchSmart...
User Guide
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... technical support. Upgrading and Servicing Guide Tap the Start button, tap Help and Support, and then tap the User Guides icon. Learn how to videos about using HP TouchSmart features. On the HP TouchSmart home page, tap the Tutorials tile to open it . If the guide is not there, visit www.hp.com/support Limited Warranty and Support Guide www.hp.com/support/consumer-forum Preparing Your Computer for your computer model. HP TouchSmart and other software. Recover factory settings...
... technical support. Upgrading and Servicing Guide Tap the Start button, tap Help and Support, and then tap the User Guides icon. Learn how to videos about using HP TouchSmart features. On the HP TouchSmart home page, tap the Tutorials tile to open it . If the guide is not there, visit www.hp.com/support Limited Warranty and Support Guide www.hp.com/support/consumer-forum Preparing Your Computer for your computer model. HP TouchSmart and other software. Recover factory settings...
User Guide
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... from a video camera, or connect to a set -top box) has composite audio/video audio/video ports connections, connect to these ports. (game console models only) D USB 2.0 ports (3) Connect USB devices (USB 2.0) such as your source models only) (whichever ports you connected to secure your surround sound digital (SPDIF Out) speakers. N Power connector Plug the power adapter into the computer. This is at the top of the game console ports. L Computer stand Slide the stand for using a wireless keyboard and mouse. M Security lock slot Insert...
... from a video camera, or connect to a set -top box) has composite audio/video audio/video ports connections, connect to these ports. (game console models only) D USB 2.0 ports (3) Connect USB devices (USB 2.0) such as your source models only) (whichever ports you connected to secure your surround sound digital (SPDIF Out) speakers. N Power connector Plug the power adapter into the computer. This is at the top of the game console ports. L Computer stand Slide the stand for using a wireless keyboard and mouse. M Security lock slot Insert...
User Guide
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... optical disc drive is visible from the wireless keyboard and mouse receiver mouse. The LED is in Windows Media Center. Welcome 9 A flashing LED indicates that your remote control to (select models only) navigate windows, record TV shows, and perform other activities in use. D Memory card reader Indicates memory card reader activity. E Remote control IR receiver Indicates that there is flashing, do not remove your HP TouchSmart PC: LED What it Does A Webcam Indicates webcam activity. When the LED is off, no card is working...
... optical disc drive is visible from the wireless keyboard and mouse receiver mouse. The LED is in Windows Media Center. Welcome 9 A flashing LED indicates that your remote control to (select models only) navigate windows, record TV shows, and perform other activities in use. D Memory card reader Indicates memory card reader activity. E Remote control IR receiver Indicates that there is flashing, do not remove your HP TouchSmart PC: LED What it Does A Webcam Indicates webcam activity. When the LED is off, no card is working...
User Guide
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... open System Information. 4 After the System Information displays, view Operating System, Name. A To eject a disc, make sure the power is 64-bit or 32-bit 1 Tap the Start button, and then tap Help and Support. 2 Tap Troubleshooting Tools, and then tap System Information. 3 Tap Touch here to the network router or broadband modem. For a wired LAN, connect an Ethernet cable (sold separately) to access your wireless home network. Adding Hardware and Software HP TouchSmart...
... open System Information. 4 After the System Information displays, view Operating System, Name. A To eject a disc, make sure the power is 64-bit or 32-bit 1 Tap the Start button, and then tap Help and Support. 2 Tap Troubleshooting Tools, and then tap System Information. 3 Tap Touch here to the network router or broadband modem. For a wired LAN, connect an Ethernet cable (sold separately) to access your wireless home network. Adding Hardware and Software HP TouchSmart...
User Guide
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.... 6 Add wireless devices to the wireless network. Availability of public wireless access points may be connected to the network. NOTE: A DSL wall connection is required. b Connect your computer to the wall using a coaxial cable. This may be provided by model) When the window opens, select Set up a new connection or network, and then follow the onscreen instructions. If you : 1 Purchase high-speed Internet service from an Internet service provider (ISP). 2 Purchase a broadband modem (DSL or cable). Click Connect...
.... 6 Add wireless devices to the wireless network. Availability of public wireless access points may be connected to the network. NOTE: A DSL wall connection is required. b Connect your computer to the wall using a coaxial cable. This may be provided by model) When the window opens, select Set up a new connection or network, and then follow the onscreen instructions. If you : 1 Purchase high-speed Internet service from an Internet service provider (ISP). 2 Purchase a broadband modem (DSL or cable). Click Connect...
User Guide
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... selecting TV channels in Windows Media Center, it enables the remote control to work with your set-top box. C A D E B Welcome 21 Connect an IR emitter (blaster) cable to the computer and your set -top box. The IR emitter cable is a remote control sensing device that connects to the computer and covers the remote sensor on a set -top box to use the remote control, point it at the set-top box. Setting up for computer...
... selecting TV channels in Windows Media Center, it enables the remote control to work with your set-top box. C A D E B Welcome 21 Connect an IR emitter (blaster) cable to the computer and your set -top box. The IR emitter cable is a remote control sensing device that connects to the computer and covers the remote sensor on a set -top box to use the remote control, point it at the set-top box. Setting up for computer...
User Guide
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...-in Sleep mode, it through the internal speakers or added external speakers. If your printer has a parallel port, you can use a wireless printer. Also, you can set your computer to go to sleep or go to provide a cleaner sound. Headsets Bluetooth or USB-connected headsets can connect a printer by using the USB connectors on the sides or back of the computer. NOTE: The HP TouchSmart PC does not support printers that works with Windows...
...-in Sleep mode, it through the internal speakers or added external speakers. If your printer has a parallel port, you can use a wireless printer. Also, you can set your computer to go to sleep or go to provide a cleaner sound. Headsets Bluetooth or USB-connected headsets can connect a printer by using the USB connectors on the sides or back of the computer. NOTE: The HP TouchSmart PC does not support printers that works with Windows...
User Guide
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... keyboard, and simultaneously press the F10 key to run . You can choose to change the look of the computer, press the Sleep button on remote control, or press the Sleep button on again. To change the screen brightness using the Control Panel: 1 To make adjustments to your screen, tap the Start button, tap Control Panel, and then tap Appearance and Personalization. 2 Choose an option to change power settings: 1 Tap the Start button, and then tap Control Panel. 2 Tap Hardware and Sound...
... keyboard, and simultaneously press the F10 key to run . You can choose to change the look of the computer, press the Sleep button on remote control, or press the Sleep button on again. To change the screen brightness using the Control Panel: 1 To make adjustments to your screen, tap the Start button, tap Control Panel, and then tap Appearance and Personalization. 2 Choose an option to change power settings: 1 Tap the Start button, and then tap Control Panel. 2 Tap Hardware and Sound...
User Guide
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..., hard disk drive, mouse, or keyboard. Software Troubleshooting and System Recovery Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Microsoft System Restore (see the following section, "Updating drivers"). Complete the following methods for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. If your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open...
..., hard disk drive, mouse, or keyboard. Software Troubleshooting and System Recovery Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Microsoft System Restore (see the following section, "Updating drivers"). Complete the following methods for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. If your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open...
User Guide
Page 73
... Power/Sleep 5 HP TouchSmart 5 C cable management 10 router clip 8 routing clip 11 Calendar tile 49 camera distance from 46 position 46 Canvas tile 42 carpal tunnel syndrome 32 Index CD burning 45 drive location 6 using the CD/DVD drive 15 cleaning the monitor 31 Clock tile 50 coaxial cable 16 composite audio/visual ports 23 mode 23 video adapter 20 computer connecting the IR emitter 21 light 14 recycling old hardware...
... Power/Sleep 5 HP TouchSmart 5 C cable management 10 router clip 8 routing clip 11 Calendar tile 49 camera distance from 46 position 46 Canvas tile 42 carpal tunnel syndrome 32 Index CD burning 45 drive location 6 using the CD/DVD drive 15 cleaning the monitor 31 Clock tile 50 coaxial cable 16 composite audio/visual ports 23 mode 23 video adapter 20 computer connecting the IR emitter 21 light 14 recycling old hardware...
User Guide
Page 74
... 22 input ports 8, 22 troubleshooting 25 H hard disk drive, LED 9 hardware recycling 33 upgrades 15 HDMI mode 23 port 23 headphones port 6 using 28 headsets 28 Hibernate mode 29 how-to videos vi HP Advisor 53 HP TouchSmart cleaning the touch screen 31 finding information vi navigating 35 opening 35 start button 5 updating the computer software 51 using the software 35 what is it 35 I Internet connection 15 IR emitter cable connecting to a set-top box 21 cable, connecting 21 port 8 IR receiver, remote control 5 iTunes...
... 22 input ports 8, 22 troubleshooting 25 H hard disk drive, LED 9 hardware recycling 33 upgrades 15 HDMI mode 23 port 23 headphones port 6 using 28 headsets 28 Hibernate mode 29 how-to videos vi HP Advisor 53 HP TouchSmart cleaning the touch screen 31 finding information vi navigating 35 opening 35 start button 5 updating the computer software 51 using the software 35 what is it 35 I Internet connection 15 IR emitter cable connecting to a set-top box 21 cable, connecting 21 port 8 IR receiver, remote control 5 iTunes...
User Guide
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... with Windows Media Center 21 Sleep mode 28 slideshows, making 41 software reinstalling 60 repairing 59 updating 51 software programs DVD Play 52 songs, deleting 44 speakers 5 adjusting volume 27 connecting digital or audio receiver 26 features 5 Stereo Audio In connector 8 support information vi support tutorials vi, 39 S-Video adapter 3, 20 S-Video cable 3, 20 S-Video In connector 8 Swivel computer 13 synchronizing keyboard or mouse 14 system recovery 62 System Restore 60 system recovery discs, making 61 System Restore 60 T tiles 37 adding a Web...
... with Windows Media Center 21 Sleep mode 28 slideshows, making 41 software reinstalling 60 repairing 59 updating 51 software programs DVD Play 52 songs, deleting 44 speakers 5 adjusting volume 27 connecting digital or audio receiver 26 features 5 Stereo Audio In connector 8 support information vi support tutorials vi, 39 S-Video adapter 3, 20 S-Video cable 3, 20 S-Video In connector 8 Swivel computer 13 synchronizing keyboard or mouse 14 system recovery 62 System Restore 60 system recovery discs, making 61 System Restore 60 T tiles 37 adding a Web...