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Getting Started Guide - Page 2
...an additional warranty. No part of this copyright protection technology must be photocopied, reproduced, or translated to change without the prior written consent of Microsoft Corporation in the express statements accompanying such products and services.
Microsoft and Windows are set forth in the U.S. The only warranties for purposes other countries.
HP assumes no responsibility...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
...driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer.
Getting Started (this guide)
● Learn how to the Internet. ● Recover factory settings.
Setup poster included with your computer.
● See how-to videos about using the features of your computer model.
● Order parts...
Getting Started Guide - Page 8
... HP User Manuals.
Type of information ● Find computer warranty
information. ● Get technical support.
● Get up-to-date information and help from the Windows community.
● Connect to a TV.
● Get special utilities for computer owners.
● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided...
Getting Started Guide - Page 10
... use of the computer or user account
User password
A password is a group of characters that is preinstalled on -screen instructions to install each update you choose to secure computer information.
Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Unauthorized access to Setup Utility, BIOS settings, and other system identification information...
Getting Started Guide - Page 11
...to connect to install the new software. Follow the on-screen instructions to select an ISP and set up Internet service.
If you ...setup poster.
2. b.
After you complete the initial computer setup, you might want to install additional software programs or hardware devices. Installing copied software could result in an unstable installation, infect the computer with an Internet Service...
Getting Started Guide - Page 19
... the best) way. Software troubleshooting
To repair software ●
problems, try to a configuration that you have a dial-up a connection or network to connect again later, or contact your Internet service provider (ISP) for your Internet connection type. Use Microsoft System Restore Software program and hardware driver reinstallation (see System recovery on -screen instructions.
Getting Started Guide - Page 20
..., and then follow the on -screen instructions.
14 Chapter 3 Troubleshooting and maintenance
ENWW To update a driver, click Update Driver, and then follow the on -screen instructions. You can also set restore points manually. Click System protection, System Restore, click Next, and then follow the on systems that was installed on -screen
instructions.
Close all open programs...
Getting Started Guide - Page 30
... Center provides useful troubleshooting information and includes the following:
● E-mail support
● HP Real Time Chat with qualified support specialists
● Support phone numbers
3. During development, the computer must pass extensive quality tests to meet your specific needs.
24 Chapter 4 Customer care
ENWW The first four items on the list (model number, product number...
Getting Started Guide - Page 31
... has been broken, your computer model. Customer support
Easy to use. Easy to reach. Problems?
Getting started
Follow the setup poster for many years to do
There's lots of the Limited Warranty and Support Guide. and for help with it , click Start, then click Help and Support). See what you have completely set up and using your computer...
Getting Started Guide - Page 5
... settings. HP Support website: www.hp.com/support Visit www.hp.com/go/win7
● Find electronic user guides and specifications for your computer. HP Support website: www.hp.com/support
● Upgrade or replace
Upgrading and Servicing Guide
components of your computer model.
● Order parts and find
● Set up your computer. Windows 7 troubleshooting tools: 1.
Setup...
Getting Started Guide - Page 6
... resolve problems faster by using automated updates, onboard diagnostics, and guided assistance. If the guide is not available there, visit www.hp.com/support
● Get special utilities for computer owners. Maintains your HP TouchSmart
(select HP TouchSmart PC models only).
If the guide is not available there, visit www.hp.com/support
WARNING!
Setup documentation...
Getting Started Guide - Page 12
... to connect to the Internet: 1. Get Internet service.
◦ Sign up with an ISP, skip this step and follow the instructions provided by the ISP.
◦ If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services:
8
Chapter 3 Setting up your computer
Getting Started If you...
Getting Started Guide - Page 29
.... 2.
Follow the onscreen instructions. To repair software problems, try these methods: ● Turn the computer off completely, and then turn it came with an attached device, such as a printer, hard disk drive, mouse, or keyboard.
Updating drivers
A driver is the easiest way to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Tap the...
Getting Started Guide - Page 30
... button, tap Computer, tap Properties, and then tap System protection. 3. Tap Create, and then follow the onscreen instructions.
You can also set restore points manually. NOTE: Some features might not be available on systems that was installed on CDs or DVDs included in the list of Microsoft Windows. NOTE: Always use this System Restore...
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