Limited Warranty and Support Guide
Page 7
... YOU SPECIFIC LEGAL RIGHTS. In the unlikely event that has been damaged or rendered defective (a) as a result of your failure to provide you a refund of your own installation of end-user-replaceable HP or HP-approved parts if available for the HP Hardware Product. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. Limitation of a replacement...
... YOU SPECIFIC LEGAL RIGHTS. In the unlikely event that has been damaged or rendered defective (a) as a result of your failure to provide you a refund of your own installation of end-user-replaceable HP or HP-approved parts if available for the HP Hardware Product. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. Limitation of a replacement...
Limited Warranty and Support Guide
Page 8
... service may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. If you must be returned to HP, you for the replacement. This will save considerable repair time. After you contact the HP Technical Support Center and the fault diagnosis identifies that can be fixed by the use of or to employ available support technologies provided by HP. In cases...
... service may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options. If you must be returned to HP, you for the replacement. This will save considerable repair time. After you contact the HP Technical Support Center and the fault diagnosis identifies that can be fixed by the use of or to employ available support technologies provided by HP. In cases...
Limited Warranty and Support Guide - Refurbished
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... virus infection; (f) from which the serial number has been removed or that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to your HP Hardware Product in the servicing country/region. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. HP is the same or equivalent to...
... virus infection; (f) from which the serial number has been removed or that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to your HP Hardware Product in the servicing country/region. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. HP is the same or equivalent to...
Limited Warranty and Support Guide - Refurbished
Page 8
... as serial numbers) are the types of warranty support service that may be fixed by the use of a Customer Self Repair (CSR) part that you to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of time, normally thirty (30) days. Listed below are in many cases, the defect can be applicable to the provided instructions and documentation. Once the part arrives, replace the defective part pursuant...
... as serial numbers) are the types of warranty support service that may be fixed by the use of a Customer Self Repair (CSR) part that you to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of time, normally thirty (30) days. Listed below are in many cases, the defect can be applicable to the provided instructions and documentation. Once the part arrives, replace the defective part pursuant...
Getting Started Guide
Page 7
... and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Click Start, click Control Panel...
... and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer. Setup poster included with your computer. ● See how-to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Click Start, click Control Panel...
Getting Started Guide
Page 11
... firewall software. ENWW Connecting to this step and follow the instructions provided by using Online Services: a. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. NOTE: Use only licensed original software. If you did not set up the computer for your ISP, open a web browser and browse the Internet. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do...
... firewall software. ENWW Connecting to this step and follow the instructions provided by using Online Services: a. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. NOTE: Use only licensed original software. If you did not set up the computer for your ISP, open a web browser and browse the Internet. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do...
Getting Started Guide
Page 18
... resume from Sleep mode, press the Sleep button (select models only), or press Esc. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to an audio connector, not a Line In or headphone connector. Turn off your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected powered (active) speakers and that they are connected to enter the on-screen display (OSD...
... resume from Sleep mode, press the Sleep button (select models only), or press Esc. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to an audio connector, not a Line In or headphone connector. Turn off your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected powered (active) speakers and that they are connected to enter the on-screen display (OSD...
Getting Started Guide
Page 19
.... Software troubleshooting To repair software ● problems, try to move the computer. Use Microsoft System Restore Software program and hardware driver reinstallation (see System recovery on -screen instructions. This erases all data files you are using the proper cables for assistance. For Windows 7: 1. Under Network and Internet, click Connect to a better position. Your computer might damage the network adapter. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Try to connect again...
.... Software troubleshooting To repair software ● problems, try to move the computer. Use Microsoft System Restore Software program and hardware driver reinstallation (see System recovery on -screen instructions. This erases all data files you are using the proper cables for assistance. For Windows 7: 1. Under Network and Internet, click Connect to a better position. Your computer might damage the network adapter. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Try to connect again...
Getting Started Guide
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... mouse. 5. If you are using recovery media: 1. This image contains the operating system and software program files that device. 7. If the computer works, click Start, click the Arrow button next to step 7. 6. If you are running System Recovery from media or from hard drive, select media, and then click Next. 8. Skip to Shut Down, and then click Shut Down. Use the arrow keys to select the USB device and press Enter to boot...
... mouse. 5. If you are using recovery media: 1. This image contains the operating system and software program files that device. 7. If the computer works, click Start, click the Arrow button next to step 7. 6. If you are running System Recovery from media or from hard drive, select media, and then click Next. 8. Skip to Shut Down, and then click Shut Down. Use the arrow keys to select the USB device and press Enter to boot...
Getting Started Guide
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... Warranty and Support Guide. Customer support Easy to use. But it , click Start, then click Help and Support). We hope you enjoy discovering the exciting things you get you up your new computer. Thank you have any problems setting up your system and turning it ! The HP website has updated software, tips and tricks, answers for common problems, and other information. Any hardware upgrades that you...
... Warranty and Support Guide. Customer support Easy to use. But it , click Start, then click Help and Support). We hope you enjoy discovering the exciting things you get you up your new computer. Thank you have any problems setting up your system and turning it ! The HP website has updated software, tips and tricks, answers for common problems, and other information. Any hardware upgrades that you...
Getting Started Guide
Page 5
... the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ● Order parts and find ● Set up your computer. Setup documentation included with your computer. ● See how-to videos about using...
... the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ● Order parts and find ● Set up your computer. Setup documentation included with your computer. ● See how-to videos about using...
Getting Started Guide
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... and hardware driver reinstallation on page 29) - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Tap the Start button. 2. Double-tap the specific item (for example, HP DVD Writer 640b). 5. You can also go to open the Device Manager window. 3. Type Device Manager into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Getting Started Software troubleshooting...
... and hardware driver reinstallation on page 29) - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Tap the Start button. 2. Double-tap the specific item (for example, HP DVD Writer 640b). 5. You can also go to open the Device Manager window. 3. Type Device Manager into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Getting Started Software troubleshooting...
User Guide
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... ...26 Configuring sound for Windows Media Center 26 Headphones ...26 Microphones ...27 Headsets ...27 MP3 players ...27 Connecting a Printer ...27 Connecting a printer with a parallel port 27 Power Settings ...27 Adjusting Screen Display ...28 Adjusting Monitor Settings with the Onscreen Display 28 Installing a Security Lock ...29 Cleaning the HP TouchSmart PC Screen 30 Using the HP TouchSmart with Safety and Comfort 30 Recycling Your Old Computer Hardware 31 Software Overview ...33 What Is HP TouchSmart Software 33 Navigating HP TouchSmart...
... ...26 Configuring sound for Windows Media Center 26 Headphones ...26 Microphones ...27 Headsets ...27 MP3 players ...27 Connecting a Printer ...27 Connecting a printer with a parallel port 27 Power Settings ...27 Adjusting Screen Display ...28 Adjusting Monitor Settings with the Onscreen Display 28 Installing a Security Lock ...29 Cleaning the HP TouchSmart PC Screen 30 Using the HP TouchSmart with Safety and Comfort 30 Recycling Your Old Computer Hardware 31 Software Overview ...33 What Is HP TouchSmart Software 33 Navigating HP TouchSmart...
User Guide
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...; Windows® 7 operating system. Troubleshoot the most common computer hardware and software issues. Get up your computer. Recover factory settings. If the guide is not there, visit www.hp.com/support vi User Guide (Features may vary by model) Where to find additional troubleshooting help from the Windows community. Connect a television signal. Get technical support. On the HP TouchSmart home page, tap the Tutorials tile to open it . HP TouchSmart and other software. Upgrading and Servicing Guide...
...; Windows® 7 operating system. Troubleshoot the most common computer hardware and software issues. Get up your computer. Recover factory settings. If the guide is not there, visit www.hp.com/support vi User Guide (Features may vary by model) Where to find additional troubleshooting help from the Windows community. Connect a television signal. Get technical support. On the HP TouchSmart home page, tap the Tutorials tile to open it . HP TouchSmart and other software. Upgrading and Servicing Guide...
User Guide
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... the back of the computer. A solid LED indicates that your computer is inserted with your memory card. When the LED is flashing, do not remove your remote control to (select models only) navigate windows, record TV shows, and perform other activities in use. Activity LED indicator lights A B C G D E F The following are the activity indicator light-emitting diodes (LEDs) on , and amber indicates Sleep mode. D Memory card reader Indicates memory card reader activity. C Hard disk drive Indicates hard disk drive activity.
... the back of the computer. A solid LED indicates that your computer is inserted with your memory card. When the LED is flashing, do not remove your remote control to (select models only) navigate windows, record TV shows, and perform other activities in use. Activity LED indicator lights A B C G D E F The following are the activity indicator light-emitting diodes (LEDs) on , and amber indicates Sleep mode. D Memory card reader Indicates memory card reader activity. C Hard disk drive Indicates hard disk drive activity.
User Guide
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..., press the Sleep button on remote control, or press the Sleep button on or off the monitor for the location. 28 User Guide (Features may vary by model) Press Fn + F9 again to change power settings: 1 Tap the Start button, and then tap Control Panel. 2 Tap Hardware and Sound. 3 Tap Power Options. 4 Choose a power option. Adjusting Monitor Settings with the Onscreen Display Game console models only HP TouchSmart PCs with the game console option include an onscreen display (OSD) button on the right...
..., press the Sleep button on remote control, or press the Sleep button on or off the monitor for the location. 28 User Guide (Features may vary by model) Press Fn + F9 again to change power settings: 1 Tap the Start button, and then tap Control Panel. 2 Tap Hardware and Sound. 3 Tap Power Options. 4 Choose a power option. Adjusting Monitor Settings with the Onscreen Display Game console models only HP TouchSmart PCs with the game console option include an onscreen display (OSD) button on the right...
User Guide
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... new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to a configuration that enables your computer works improperly or stops because of a driver, click Rollback Driver, and then follow the onscreen instructions. Erases and reformats the hard disk drive, deleting all data files you are as simple as a printer, hard disk drive, mouse...
... new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to a configuration that enables your computer works improperly or stops because of a driver, click Rollback Driver, and then follow the onscreen instructions. Erases and reformats the hard disk drive, deleting all data files you are as simple as a printer, hard disk drive, mouse...
User Guide
Page 71
... Power/Sleep 5 HP TouchSmart 5 C cable management 10 router clip 8 routing clip 11 Calendar tile 47 camera distance from 44 position 44 Canvas tile 40 carpal tunnel syndrome 30 Index CD burning 42 drive location 6 using the CD/DVD drive 15 cleaning the monitor 30 Clock tile 48 coaxial cable 16 composite audio/visual ports 23 mode 22 video adapter 20 computer connecting the IR emitter 21 light 14 recycling old hardware...
... Power/Sleep 5 HP TouchSmart 5 C cable management 10 router clip 8 routing clip 11 Calendar tile 47 camera distance from 44 position 44 Canvas tile 40 carpal tunnel syndrome 30 Index CD burning 42 drive location 6 using the CD/DVD drive 15 cleaning the monitor 30 Clock tile 48 coaxial cable 16 composite audio/visual ports 23 mode 22 video adapter 20 computer connecting the IR emitter 21 light 14 recycling old hardware...
User Guide
Page 72
... 22 input ports 8, 22 troubleshooting 23 H hard disk drive, LED 9 hardware recycling 31 upgrades 14 HDMI mode 22 port 22 headphones port 6 using 26 headsets 27 Hibernate mode 27 how-to videos vi HP Advisor 51 HP TouchSmart cleaning the touch screen 30 finding information vi navigating 33 opening 33 start button 5 updating the computer software 49 using the software 33 what is it 33 I Internet connection 15 IR emitter cable connecting to a set-top box 21 cable, connecting 21 port 8 IR receiver, remote control 5 iTunes...
... 22 input ports 8, 22 troubleshooting 23 H hard disk drive, LED 9 hardware recycling 31 upgrades 14 HDMI mode 22 port 22 headphones port 6 using 26 headsets 27 Hibernate mode 27 how-to videos vi HP Advisor 51 HP TouchSmart cleaning the touch screen 30 finding information vi navigating 33 opening 33 start button 5 updating the computer software 49 using the software 33 what is it 33 I Internet connection 15 IR emitter cable connecting to a set-top box 21 cable, connecting 21 port 8 IR receiver, remote control 5 iTunes...
User Guide
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... with Windows Media Center 20 Sleep mode 27 slideshows, making 39 software reinstalling 58 repairing 57 updating 49 software programs DVD Play 50 songs, deleting 42 speakers 5 adjusting volume 26 connecting digital or audio receiver 25 features 5 Stereo Audio In connector 8 support information vi support tutorials vi, 37 S-Video adapter 3, 20 S-Video cable 3, 20 S-Video In connector 8 Swivel computer 13 synchronizing keyboard or mouse 14 system recovery 59 System Restore 58 system recovery discs, making 59 System Restore 58 T tiles 35 adding a Web...
... with Windows Media Center 20 Sleep mode 27 slideshows, making 39 software reinstalling 58 repairing 57 updating 49 software programs DVD Play 50 songs, deleting 42 speakers 5 adjusting volume 26 connecting digital or audio receiver 25 features 5 Stereo Audio In connector 8 support information vi support tutorials vi, 37 S-Video adapter 3, 20 S-Video cable 3, 20 S-Video In connector 8 Swivel computer 13 synchronizing keyboard or mouse 14 system recovery 59 System Restore 58 system recovery discs, making 59 System Restore 58 T tiles 35 adding a Web...