Limited Warranty and Support Guide - 2 Yr
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... you a refund of your own installation of end-user-replaceable HP or HP-approved parts if available for the HP Hardware Product. No change to give you with (a) a replacement unit of HP's choosing that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by virus infection; (f) from which the serial number has been removed or that has been damaged...
... you a refund of your own installation of end-user-replaceable HP or HP-approved parts if available for the HP Hardware Product. No change to give you with (a) a replacement unit of HP's choosing that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by virus infection; (f) from which the serial number has been removed or that has been damaged...
Limited Warranty and Support Guide - 2 Yr
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..., installing software updates or patches, removing third-party options, and/or substituting options. Types of Warranty Service To enable HP to provide the best possible support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of or to employ available support technologies provided by HP. If you choose not to deploy available remote support capabilities, you . Listed...
..., installing software updates or patches, removing third-party options, and/or substituting options. Types of Warranty Service To enable HP to provide the best possible support and service during the Limited Warranty Period, you may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of or to employ available support technologies provided by HP. If you choose not to deploy available remote support capabilities, you . Listed...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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... Start, click Control Panel, and then click System and common computer hardware Security. Under Action Center, click Find and fix problems ● Find links to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included with your computer. ● See how-to videos about using the features of your computer model. ● Order parts and find ● Set...
... Start, click Control Panel, and then click System and common computer hardware Security. Under Action Center, click Find and fix problems ● Find links to the Internet. ● Recover factory settings. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Setup poster included with your computer. ● See how-to videos about using the features of your computer model. ● Order parts and find ● Set...
Getting Started Guide
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... the Windows community. ● Connect to find Limited Warranty and Support Guide or the Warranty and Support Information included with your computer. Where to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. HP Support Assistant - Safety & Regulatory Information Click Start, click All Programs, and then click HP User Manuals or...
... the Windows community. ● Connect to find Limited Warranty and Support Guide or the Warranty and Support Information included with your computer. Where to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. HP Support Assistant - Safety & Regulatory Information Click Start, click All Programs, and then click HP User Manuals or...
Getting Started Guide
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... software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on -screen instructions to select an ISP and set up the computer for your ISP, open a web browser and browse the Internet. NOTE: Use only licensed original software. Click Start, click All Programs, click Online Services, and then click Get Online. Connect the hardware as shown on the setup...
... software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on -screen instructions to select an ISP and set up the computer for your ISP, open a web browser and browse the Internet. NOTE: Use only licensed original software. Click Start, click All Programs, click Online Services, and then click Get Online. Connect the hardware as shown on the setup...
Getting Started Guide
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... produced. Replace the non-powered speakers with powered speakers. No sound is very low or unsatisfactory. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Ensure that you use the monitor front-panel Volume button to the Audio Out (lime green) connector on -screen display (OSD) and ensure that audio is enabled and that you connected the speakers to adjust...
... produced. Replace the non-powered speakers with powered speakers. No sound is very low or unsatisfactory. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Ensure that you use the monitor front-panel Volume button to the Audio Out (lime green) connector on -screen display (OSD) and ensure that audio is enabled and that you connected the speakers to adjust...
Getting Started Guide
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... that was installed. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Update the drivers (see System recovery on -screen instructions. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. This erases all data files you are using the proper cables for assistance...
... that was installed. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Update the drivers (see System recovery on -screen instructions. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. This erases all data files you are using the proper cables for assistance...
Getting Started Guide
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... without a version of device you use System Restore to return the computer to create a restore point. 4. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Create, and then follow the on -screen instructions. Close all open programs. 2. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives). 4. NOTE: Always use this System Restore procedure before you...
... without a version of device you use System Restore to return the computer to create a restore point. 4. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Create, and then follow the on -screen instructions. Close all open programs. 2. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives). 4. NOTE: Always use this System Restore procedure before you...
Getting Started Guide
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... hard disk drive. Under I need help immediately, click Factory Reset. 9. When the Recovery Manager is powering on your files first (recommended), and then click Next. Back up the boot menu. To create recovery media, see Creating recovery media under System recovery on systems that were originally installed on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. If using a recovery DVD, the computer automatically runs Recovery Manager from hard drive, select media, and then click Next. 8. If the computer works...
... hard disk drive. Under I need help immediately, click Factory Reset. 9. When the Recovery Manager is powering on your files first (recommended), and then click Next. Back up the boot menu. To create recovery media, see Creating recovery media under System recovery on systems that were originally installed on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. If using a recovery DVD, the computer automatically runs Recovery Manager from hard drive, select media, and then click Next. 8. If the computer works...
Getting Started Guide
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... thirty (30) days from the time you purchased your ENWW Support information 25 Problems? and for your computer model. Getting started Follow the setup poster for help you get the latest news from information on your Windows desktop (to access it on, immediately contact the HP Customer Care Center listed earlier in this computer. By breaking the security seal on the...
... thirty (30) days from the time you purchased your ENWW Support information 25 Problems? and for your computer model. Getting started Follow the setup poster for help you get the latest news from information on your Windows desktop (to access it on, immediately contact the HP Customer Care Center listed earlier in this computer. By breaking the security seal on the...
Getting Started Guide
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... model. ● Order parts and find additional troubleshooting help. Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides and specifications for your computer. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide...
... model. ● Order parts and find additional troubleshooting help. Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. HP Support website: www.hp.com/support Visit www.hp.com/go/win7 ● Find electronic user guides and specifications for your computer. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide...
Getting Started Guide
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Tap the Start button. 2. To update a driver, tap Update Driver, and then follow the onscreen instructions. Follow the onscreen instructions. Restores the software (if it on page 26) - Getting Started Software troubleshooting 25 Double-tap the specific item (for example, HP DVD Writer 640b). 5. Tap the Driver tab. 6. You can also go to open the Device Manager window. 3. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Type Device Manager into the Start Search...
Tap the Start button. 2. To update a driver, tap Update Driver, and then follow the onscreen instructions. Follow the onscreen instructions. Restores the software (if it on page 26) - Getting Started Software troubleshooting 25 Double-tap the specific item (for example, HP DVD Writer 640b). 5. Tap the Driver tab. 6. You can also go to open the Device Manager window. 3. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Type Device Manager into the Start Search...
User Guide
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... ...27 Configuring sound for Windows Media Center 27 Headphones ...28 Microphones ...28 Headsets ...28 MP3 players ...28 Connecting a Printer ...28 Connecting a printer with a parallel port 28 Power Settings ...28 Adjusting Screen Display ...29 Adjusting Monitor Settings with the Onscreen Display 30 Installing a Security Lock ...31 Cleaning the HP TouchSmart PC Screen 31 Using the HP TouchSmart with Safety and Comfort 32 Recycling Your Old Computer Hardware 33 Software Overview ...35 What Is HP TouchSmart Software 35 Navigating HP TouchSmart...
... ...27 Configuring sound for Windows Media Center 27 Headphones ...28 Microphones ...28 Headsets ...28 MP3 players ...28 Connecting a Printer ...28 Connecting a printer with a parallel port 28 Power Settings ...28 Adjusting Screen Display ...29 Adjusting Monitor Settings with the Onscreen Display 30 Installing a Security Lock ...31 Cleaning the HP TouchSmart PC Screen 31 Using the HP TouchSmart with Safety and Comfort 32 Recycling Your Old Computer Hardware 33 Software Overview ...35 What Is HP TouchSmart Software 35 Navigating HP TouchSmart...
User Guide
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... to open it, and then tap a tutorial to the Internet. Connect to view it. Learn how to videos about using HP TouchSmart features. Troubleshoot the most common computer hardware and software issues. Finding HP TouchSmart PC Information Type of your HP TouchSmart PC. HP TouchSmart and other software. Recover factory settings. Order parts and find Setup poster How-to use the Microsoft® Windows® 7 operating system. Get technical support. HP Support Web site: www.hp.com/support Tap the Start button, tap...
... to open it, and then tap a tutorial to the Internet. Connect to view it. Learn how to videos about using HP TouchSmart features. Troubleshoot the most common computer hardware and software issues. Finding HP TouchSmart PC Information Type of your HP TouchSmart PC. HP TouchSmart and other software. Recover factory settings. Order parts and find Setup poster How-to use the Microsoft® Windows® 7 operating system. Get technical support. HP Support Web site: www.hp.com/support Tap the Start button, tap...
User Guide
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... inserted. E Remote control IR receiver Indicates that a card is in Windows Media Center. Activity LED indicator lights A B C G D E F The following are the activity indicator light-emitting diodes (LEDs) on , and amber indicates Sleep mode. G Optical disc drive Indicates optical disc drive is inserted with your memory card. Welcome 9 C Hard disk drive Indicates hard disk drive activity. D Memory card reader Indicates memory card reader activity. A solid LED indicates that your computer is flashing, do not remove your remote control to (select models only...
... inserted. E Remote control IR receiver Indicates that a card is in Windows Media Center. Activity LED indicator lights A B C G D E F The following are the activity indicator light-emitting diodes (LEDs) on , and amber indicates Sleep mode. G Optical disc drive Indicates optical disc drive is inserted with your memory card. Welcome 9 C Hard disk drive Indicates hard disk drive activity. D Memory card reader Indicates memory card reader activity. A solid LED indicates that your computer is flashing, do not remove your remote control to (select models only...
User Guide
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... turn the monitor on again. Turning off the monitor. Press the Function (Fn) key, and simultaneously press the F9 key to change power settings: 1 Tap the Start button, and then tap Control Panel. 2 Tap Hardware and Sound. 3 Tap Power Options. 4 Choose a power option. Press Fn + F9 again to turn off the monitor for some time but less time than awakening from the keyboard: Press the Fn key, and simultaneously press the F9 key to run...
... turn the monitor on again. Turning off the monitor. Press the Function (Fn) key, and simultaneously press the F9 key to change power settings: 1 Tap the Start button, and then tap Control Panel. 2 Tap Hardware and Sound. 3 Tap Power Options. 4 Choose a power option. Press Fn + F9 again to turn off the monitor for some time but less time than awakening from the keyboard: Press the Fn key, and simultaneously press the F9 key to run...
User Guide
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... of the factory-installed software or hardware driver by using the Recovery Manager program. If your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to restart the computer or turn the computer off completely and then power it . Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on page 60) - Erases and reformats the hard disk drive, deleting all...
... of the factory-installed software or hardware driver by using the Recovery Manager program. If your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to restart the computer or turn the computer off completely and then power it . Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on page 60) - Erases and reformats the hard disk drive, deleting all...
User Guide
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... Power/Sleep 5 HP TouchSmart 5 C cable management 10 router clip 8 routing clip 11 Calendar tile 49 camera distance from 46 position 46 Canvas tile 42 carpal tunnel syndrome 32 Index CD burning 45 drive location 6 using the CD/DVD drive 15 cleaning the monitor 31 Clock tile 50 coaxial cable 16 composite audio/visual ports 23 mode 23 video adapter 20 computer connecting the IR emitter 21 light 14 recycling old hardware...
... Power/Sleep 5 HP TouchSmart 5 C cable management 10 router clip 8 routing clip 11 Calendar tile 49 camera distance from 46 position 46 Canvas tile 42 carpal tunnel syndrome 32 Index CD burning 45 drive location 6 using the CD/DVD drive 15 cleaning the monitor 31 Clock tile 50 coaxial cable 16 composite audio/visual ports 23 mode 23 video adapter 20 computer connecting the IR emitter 21 light 14 recycling old hardware...
User Guide
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... with Windows Media Center 21 Sleep mode 28 slideshows, making 41 software reinstalling 60 repairing 59 updating 51 software programs DVD Play 52 songs, deleting 44 speakers 5 adjusting volume 27 connecting digital or audio receiver 26 features 5 Stereo Audio In connector 8 support information vi support tutorials vi, 39 S-Video adapter 3, 20 S-Video cable 3, 20 S-Video In connector 8 Swivel computer 13 synchronizing keyboard or mouse 14 system recovery 62 System Restore 60 system recovery discs, making 61 System Restore 60 T tiles 37 adding a Web...
... with Windows Media Center 21 Sleep mode 28 slideshows, making 41 software reinstalling 60 repairing 59 updating 51 software programs DVD Play 52 songs, deleting 44 speakers 5 adjusting volume 27 connecting digital or audio receiver 26 features 5 Stereo Audio In connector 8 support information vi support tutorials vi, 39 S-Video adapter 3, 20 S-Video cable 3, 20 S-Video In connector 8 Swivel computer 13 synchronizing keyboard or mouse 14 system recovery 62 System Restore 60 system recovery discs, making 61 System Restore 60 T tiles 37 adding a Web...