HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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...technical support ...10 Product warranties ...10 Subscription service ...10 HP websites ...11 Documentation feedback ...11 1 Before you start 13 Supported Tape Blades ...13 Installation guidelines ...13 Partner server blade ...14 Onboard Administrator ...14 Your HP StorageWorks Tape Blade 14 Using the HP StorageWorks Tape CD-ROM 15 2 Drivers and backup software 17 Install drivers ...17 SAS controller driver ...17 HP Ultrium Tape driver ...18 Installing on Windows 18 Installing on UNIX ...19 Installing on IA64 ...19 Upgrade backup software ...19 Enabling encryption ...19 3 Installing an HP...
...technical support ...10 Product warranties ...10 Subscription service ...10 HP websites ...11 Documentation feedback ...11 1 Before you start 13 Supported Tape Blades ...13 Installation guidelines ...13 Partner server blade ...14 Onboard Administrator ...14 Your HP StorageWorks Tape Blade 14 Using the HP StorageWorks Tape CD-ROM 15 2 Drivers and backup software 17 Install drivers ...17 SAS controller driver ...17 HP Ultrium Tape driver ...18 Installing on Windows 18 Installing on UNIX ...19 Installing on IA64 ...19 Upgrade backup software ...19 Enabling encryption ...19 3 Installing an HP...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... the Tape Blade does not power up 59 Management and Diagnostic tools 60 Onboard Administrator ...60 HP TapeAssure ...60 HP Library & Tape Tools ...60 Troubleshooting with Library & Tape Tools 60 Problems with cartridges ...61 The cartridge is jammed ...61 Emergency reset ...62 The drive will not accept the cartridge (or ejects it immediately 62 Encryption troubleshooting ...63 10 Replacing a Tape Blade chassis or tape drive 65 Before you replace a part ...65 Replacing the tape drive ...65 Remove the tape drive ...66 Install the new tape drive...
... the Tape Blade does not power up 59 Management and Diagnostic tools 60 Onboard Administrator ...60 HP TapeAssure ...60 HP Library & Tape Tools ...60 Troubleshooting with Library & Tape Tools 60 Problems with cartridges ...61 The cartridge is jammed ...61 Emergency reset ...62 The drive will not accept the cartridge (or ejects it immediately 62 Encryption troubleshooting ...63 10 Replacing a Tape Blade chassis or tape drive 65 Before you replace a part ...65 Replacing the tape drive ...65 Remove the tape drive ...66 Install the new tape drive...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... 15 Installing the Tape Blade, partnered with a full-height server blade 33 16 System health LED 34 17 Tape Blade chassis LEDs 37 18 Tape drive LEDs in the HP StorageWorks SB3000c Tape Blade 38 19 Tape drive LEDs in all other HP StorageWorks Tape Blades 39 20 Inserting a cartridge 43 21 Ejecting a cartridge 44 22 Removing the Tape Blade 45 23 Write protecting a cartridge 52 24 Inserting cartridge for OBDR 56 25 Keeping eject button pressed down, power...
... 15 Installing the Tape Blade, partnered with a full-height server blade 33 16 System health LED 34 17 Tape Blade chassis LEDs 37 18 Tape drive LEDs in the HP StorageWorks SB3000c Tape Blade 38 19 Tape drive LEDs in all other HP StorageWorks Tape Blades 39 20 Inserting a cartridge 43 21 Ejecting a cartridge 44 22 Removing the Tape Blade 45 23 Write protecting a cartridge 52 24 Inserting cartridge for OBDR 56 25 Keeping eject button pressed down, power...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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...: • Installing the HP StorageWorks Tape Blade • Using the HP StorageWorks Tape Blade • Troubleshooting the HP StorageWorks Tape Blade Intended audience This guide is intended for an overview of the installation information in this guide (available in English, French, German and Japanese) You can find this document from the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals In the Storage section, click Tape Storage and Media and...
...: • Installing the HP StorageWorks Tape Blade • Using the HP StorageWorks Tape Blade • Troubleshooting the HP StorageWorks Tape Blade Intended audience This guide is intended for an overview of the installation information in this guide (available in English, French, German and Japanese) You can find this document from the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals In the Storage section, click Tape Storage and Media and...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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.... Firmware version 1.3 or later is required when installing in the following locations: • Documentation CD that ships with the enclosure • HP BladeSystem Technical Resources website (http://www.hp.com/go/bladesystem/documentation) • HP Business Support Center website (http://www.hp.com/support) • HP Technical Documentation website (http://www.hp.com/support/manuals) Installation guidelines Observe the following Tape Blades: • the HP StorageWorks SB3000c Tape Blade, which is an Ultrium 3000 tape drive...
.... Firmware version 1.3 or later is required when installing in the following locations: • Documentation CD that ships with the enclosure • HP BladeSystem Technical Resources website (http://www.hp.com/go/bladesystem/documentation) • HP Business Support Center website (http://www.hp.com/support) • HP Technical Documentation website (http://www.hp.com/support/manuals) Installation guidelines Observe the following Tape Blades: • the HP StorageWorks SB3000c Tape Blade, which is an Ultrium 3000 tape drive...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... to install the tape drivers manually, you prefer to use Windows Device Manager to use their own Tape driver instead of the HP Ultrium Tape driver. The Tape Blade uses the P212/Zero Memory Controller.) 4. Updates to the drivers will find them in the drivers directory on the HP Support website (http://www.hp.com/#Support). 18 Drivers and backup software The Search results are displayed. (There are two items for download. To download drivers: Drivers may be provided on the HP StorageWorks...
... to install the tape drivers manually, you prefer to use Windows Device Manager to use their own Tape driver instead of the HP Ultrium Tape driver. The Tape Blade uses the P212/Zero Memory Controller.) 4. Updates to the drivers will find them in the drivers directory on the HP Support website (http://www.hp.com/#Support). 18 Drivers and backup software The Search results are displayed. (There are two items for download. To download drivers: Drivers may be provided on the HP StorageWorks...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... configuration is appropriate for the latest information on the availability of backup application upgrades and drivers. A list of supported backup applications is only possible with HP One-Button Disaster Recovery, HP OBDR. (All HP StorageWorks tape drives and Tape Blades support HP OBDR. However, you can be appropriate can only use a backup application that supports HP StorageWorks Ultrium tape drives and download any recommended upgrades. Installing on IA64 If you have a backup application that is compatible with Ultrium 3.0 TB or 1.6 TB media. Upgrade backup software...
... configuration is appropriate for the latest information on the availability of backup application upgrades and drivers. A list of supported backup applications is only possible with HP One-Button Disaster Recovery, HP OBDR. (All HP StorageWorks tape drives and Tape Blades support HP OBDR. However, you can be appropriate can only use a backup application that supports HP StorageWorks Ultrium tape drives and download any recommended upgrades. Installing on IA64 If you have a backup application that is compatible with Ultrium 3.0 TB or 1.6 TB media. Upgrade backup software...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... availability of backup software, and verify that the partner server blade is established. The system health LED flashes red while the connection is powered off " on page 33. NOTE: If the System Health LED continues to power up the partner server blade, see "Powering the Tape Blade on and off and re-install the Tape Blade. 3. If the test fails, the Drive Error and Tape Error LEDs flash, while the Ready and Clean LEDs are...
... availability of backup software, and verify that the partner server blade is established. The system health LED flashes red while the connection is powered off " on page 33. NOTE: If the System Health LED continues to power up the partner server blade, see "Powering the Tape Blade on and off and re-install the Tape Blade. 3. If the test fails, the Drive Error and Tape Error LEDs flash, while the Ready and Clean LEDs are...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... recommended diagnostic and support tool for Microsoft Windows operating systems. If you use it to diagnose the Tape Blade. 6. Use a blank cartridge. two are installed; Check for software compatibility and install any upgrades necessary for backup. Windows Backup or Unix native backup applications can write data to the latest version of your HP tape drive. To upgrade drivers we recommend that the drivers are required. • SAS controller driver The correct SAS controller driver must be used to install the tape drivers manually, you patch to...
... recommended diagnostic and support tool for Microsoft Windows operating systems. If you use it to diagnose the Tape Blade. 6. Use a blank cartridge. two are installed; Check for software compatibility and install any upgrades necessary for backup. Windows Backup or Unix native backup applications can write data to the latest version of your HP tape drive. To upgrade drivers we recommend that the drivers are required. • SAS controller driver The correct SAS controller driver must be used to install the tape drivers manually, you patch to...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... that describes encryption status. None. The LED sequences in the drive is faulty (damaged or unsupported). The drive has failed to the Clean, Tape, Drive and Ready LEDs. The drive is in "Encryption LED" on self test (POST). See "Running HP OBDR" on again. 2 Tape LED 3 Drive LED 4 Ready LED Off: no fault has been detected Flashing amber: the drive mechanism has detected a hardware error Green: the drive is ready for use Off: the drive power is off or there was a failure during a firmware upgrade. This is...
... that describes encryption status. None. The LED sequences in the drive is faulty (damaged or unsupported). The drive has failed to the Clean, Tape, Drive and Ready LEDs. The drive is in "Encryption LED" on self test (POST). See "Running HP OBDR" on again. 2 Tape LED 3 Drive LED 4 Ready LED Off: no fault has been detected Flashing amber: the drive mechanism has detected a hardware error Green: the drive is ready for use Off: the drive power is off or there was a failure during a firmware upgrade. This is...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... drive mechanism has detected an error. Encryption LED, HP StorageWorks SB3000c Tape Blades only The encryption LED may be blue or amber, as described below. Cleaning is now off, discard the 'suspect' tape cartridge. Load a new cartridge. Table 3 Encryption LED, HP StorageWorks SB3000c Tape Blades only Encryption LED (Blue or Amber) State Tape Blade 41 Cause The drive requires cleaning. Action required Load the Ultrium cleaning cartridge. If the Clean LED is still on page 51. Ready FLASHES and Clean is a firmware download problem. None. The cleaning cycle...
... drive mechanism has detected an error. Encryption LED, HP StorageWorks SB3000c Tape Blades only The encryption LED may be blue or amber, as described below. Cleaning is now off, discard the 'suspect' tape cartridge. Load a new cartridge. Table 3 Encryption LED, HP StorageWorks SB3000c Tape Blades only Encryption LED (Blue or Amber) State Tape Blade 41 Cause The drive requires cleaning. Action required Load the Ultrium cleaning cartridge. If the Clean LED is still on page 51. Ready FLASHES and Clean is a firmware download problem. None. The cleaning cycle...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... is switched on the tape drive. To check for partitioning and any required firmware upgrades, go to your backup application, where you need : • A backup application that supports hardware encryption • Ultrium 3 TB media (C7975A or C7975W) or Ultrium 1.6 TB media (C7974A or C7974W); Refer to http://www.hp.com/support/downloads. Tape partitioning is offline and to prevent it being accessed by settings in your backup application's documentation for information about support...
... is switched on the tape drive. To check for partitioning and any required firmware upgrades, go to your backup application, where you need : • A backup application that supports hardware encryption • Ultrium 3 TB media (C7975A or C7975W) or Ultrium 1.6 TB media (C7974A or C7974W); Refer to http://www.hp.com/support/downloads. Tape partitioning is offline and to prevent it being accessed by settings in your backup application's documentation for information about support...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... tapes, that supports hardware encryption. (SB3000c Tape Blades can read and write encrypted Ultrium 3 TB media and Ultrium 1.6 TB media; This will be able to access the encrypted data. There are two main instances when you will need changing if using hardware encryption with your HPStorageWorks SB3000c and SB1760c Tape Blade, see http://h18006.www1.hp.com/ products/storageworks/lto4Encryp/index.html or refer to the documentation supplied with or without compression...
... tapes, that supports hardware encryption. (SB3000c Tape Blades can read and write encrypted Ultrium 3 TB media and Ultrium 1.6 TB media; This will be able to access the encrypted data. There are two main instances when you will need changing if using hardware encryption with your HPStorageWorks SB3000c and SB1760c Tape Blade, see http://h18006.www1.hp.com/ products/storageworks/lto4Encryp/index.html or refer to the documentation supplied with or without compression...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... enclosure. HP Library & Tape Tools HP StorageWorks Library & Tape Tools is the recommended diagnostic and support tool for HP tape drives and libraries on your product or as a free download from the HP web site. HP Support will scan for your devices are connected. 60 Troubleshooting When Library & Tape Tools is being made available free of HP's powerful Command View for Tape Libraries software that manages the data collection from the tape drive to the server running Command View • The Command View for run , it installed. Visit http://www.hp.com...
... enclosure. HP Library & Tape Tools HP StorageWorks Library & Tape Tools is the recommended diagnostic and support tool for HP tape drives and libraries on your product or as a free download from the HP web site. HP Support will scan for your devices are connected. 60 Troubleshooting When Library & Tape Tools is being made available free of HP's powerful Command View for Tape Libraries software that manages the data collection from the tape drive to the server running Command View • The Command View for run , it installed. Visit http://www.hp.com...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... and upgrade to upgrade the firmware. Compatible media can only write to find the performance bottleneck in around 20 minutes. HP recommends running must have a number of choices for troubleshooting. • Device identification: shows part number, serial number and information about the condition of your disk subsystem are using C7975W, C7974W or C7973W tape cartridges with the tape cartridge for use with HP StorageWorks SB1760c Tape Blades; To check for and download the latest firmware...
... and upgrade to upgrade the firmware. Compatible media can only write to find the performance bottleneck in around 20 minutes. HP recommends running must have a number of choices for troubleshooting. • Device identification: shows part number, serial number and information about the condition of your disk subsystem are using C7975W, C7974W or C7973W tape cartridges with the tape cartridge for use with HP StorageWorks SB1760c Tape Blades; To check for and download the latest firmware...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... cartridge. The reset process may damage the media or the tape drive. Check that you allow the drive to reset its internal hardware and potentially make it visible to your media and discard it if it is important that subsequent restores are using the correct media. Check that the drive has power (the power cable is properly connected and the Ready LED is faulty and should be ejected. If the tape...
... cartridge. The reset process may damage the media or the tape drive. Check that you allow the drive to reset its internal hardware and potentially make it visible to your media and discard it if it is important that subsequent restores are using the correct media. Check that the drive has power (the power cable is properly connected and the Ready LED is faulty and should be ejected. If the tape...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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... R Ready LED, 39, 40 recommended media, 47 related documentation, 9 remote disaster recovery, 56 removing coupler plate, 72 removing Tape Blade, 44, 71 removing tape drive, 66, 73 replacing parts, 65 returning faulty parts, 79 S SAS controller driver, 17 Subscriber's Choice, HP, 10 supported Tape Blades, 13 system health LED, 34, 37 T Tape Blade front view, 14 power off, 34 power on, 33 removing, 44, 71 supported models, 13 Tape Blade doesn't power up, 59 Tape Blade LEDs, 37 troubleshooting, 38 Tape Blade...
... R Ready LED, 39, 40 recommended media, 47 related documentation, 9 remote disaster recovery, 56 removing coupler plate, 72 removing Tape Blade, 44, 71 removing tape drive, 66, 73 replacing parts, 65 returning faulty parts, 79 S SAS controller driver, 17 Subscriber's Choice, HP, 10 supported Tape Blades, 13 system health LED, 34, 37 T Tape Blade front view, 14 power off, 34 power on, 33 removing, 44, 71 supported models, 13 Tape Blade doesn't power up, 59 Tape Blade LEDs, 37 troubleshooting, 38 Tape Blade...
HP StorageWorks Tape Blade User Guide (625055-001, November 2010)
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tape drive LEDs, 38 troubleshooting with, 40 Tape driver, 18 tape enclosure firmware required, 13 Tape LED, 39, 40 TapeAssure, 60 technical support HP, 10 service locator website, 11 tools L&TT, 60 onboard administrator, 60 troubleshooting cartridges, 61 drive ejects cartridge, 62 L&TT, 60 Tape Blade doesn't power up, 59 tape drive LEDs, 38, 40 tools, 60 U UID LED, 37 Unload button, 44 upgrading firmware drives, 44 V verify installation, 35 W websites HP, 11 HP Subscriber's Choice for Business, 10 product manuals, 9 WORM cartridges, 48 write protecting cartridges, 51 Tape Blade 83
tape drive LEDs, 38 troubleshooting with, 40 Tape driver, 18 tape enclosure firmware required, 13 Tape LED, 39, 40 TapeAssure, 60 technical support HP, 10 service locator website, 11 tools L&TT, 60 onboard administrator, 60 troubleshooting cartridges, 61 drive ejects cartridge, 62 L&TT, 60 Tape Blade doesn't power up, 59 tape drive LEDs, 38, 40 tools, 60 U UID LED, 37 Unload button, 44 upgrading firmware drives, 44 V verify installation, 35 W websites HP, 11 HP Subscriber's Choice for Business, 10 product manuals, 9 WORM cartridges, 48 write protecting cartridges, 51 Tape Blade 83
HP StorageWorks Ultrium Tape Blade - (625052-001, November 2010)
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... When unpacking the HP StorageWorks Tape Blade, locate the following instructions are installing your tape blade or enclosure • Always install the tape blade with the HP StorageWorks Ultrium Tape Blade. Install the tape blade: • Ensure that the tape blade is an Ultrium SB3000c, SB1760c, SB920c or 448c tape drive within a tape blade assembly. Please refer to support the Tape Blade. When partnering the tape blade with a full-height server blade, an HP PCI Express...
... When unpacking the HP StorageWorks Tape Blade, locate the following instructions are installing your tape blade or enclosure • Always install the tape blade with the HP StorageWorks Ultrium Tape Blade. Install the tape blade: • Ensure that the tape blade is an Ultrium SB3000c, SB1760c, SB920c or 448c tape drive within a tape blade assembly. Please refer to support the Tape Blade. When partnering the tape blade with a full-height server blade, an HP PCI Express...
HP StorageWorks Ultrium Tape Blade - (625052-001, November 2010)
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... identify the tape blade's SAS controller from the tape drive. amber • Off: no fault has been detected • Flashing: the drive mechanism has detected a hardware error 6 Tape - IMPORTANT: Hardware encryption is fitted. 5 Powering up the tape blade CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all BladeSystem components. • www.hp.com/support/tapetools for updates, compatibility information. • www.hp.com/support/ultrium for...
... identify the tape blade's SAS controller from the tape drive. amber • Off: no fault has been detected • Flashing: the drive mechanism has detected a hardware error 6 Tape - IMPORTANT: Hardware encryption is fitted. 5 Powering up the tape blade CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all BladeSystem components. • www.hp.com/support/tapetools for updates, compatibility information. • www.hp.com/support/ultrium for...