HP DW019A - StorageWorks Ultrium 448 Array Module Tape Library Drive Support and Manuals
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HP StorageWorks Ultrium 1760/920/448 SAS Internal tape drive Start Here Poster (EH919-90901, September 2008) - Page 1
... are any error or
unexpected messages go /connect and be read on your installation model
You may be able to the "User Guide" and your HP ProLiant server has a spare SAS connector.
Please refer also to access the encrypted data. You may install the driver before installing the tape drive. This will use all servers. Install drivers
Windows The driver available...
HP StorageWorks Ultrium 1760/920/448 SAS Internal tape drive Start Here Poster (EH919-90901, September 2008) - Page 2
... power supply. Install drivers
Windows The driver available from the HP Customer Call
Centers. You may need to install the new SAS HBA.
2. Attach the mounting hardware (some HP and all servers.
CAUTION: Never use the specific screws for detailed information about HP One-Button Disaster Recovery. • If necessary, specialist technical help can be replaced by the supplied...
HP StorageWorks Ultrium 920/448/232 SCSI External tape drive Start Here Poster (EH842-90901, September 2008) - Page 1
...from Windows Update or the HP web site. Backup software Always upgrade your HP tape drive. It is the recommended diagnostic and support tool for use in troubleshooting.
1 SCSI... full support for detailed compatibility information about servers, operating systems, software applications and SCSI HBAs. it does not require a terminator, if it to verify installation, upgrade firmware and to...
HP StorageWorks Ultrium 920/448/232 SCSI Internal tape drive Start Here Poster (EH841-90901, September 2008) - Page 1
... limit cable length. Subsequent updates are labeled for Ultrium 232/448.
Use shims with lower-rated LVDS SCSI but refer also to the documentation of your software application to ensure it to verify installation, upgrade firmware and to www.hp.com/go/connect for use. • Verify the connection using the recommended driver. Turn on the...
HP StorageWorks Ultrium half-height SAS Tape Drives User Guide (EH919-90905, September 2008) - Page 9
... the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
In the Storage section, click Tape Storage and Media and then select your product.
About this guide
This guide provides information about:
• Installing the HP StorageWorks Ultrium SAS tape drive • Using the HP StorageWorks Ultrium SAS tape drive • Troubleshooting the HP StorageWorks...
HP StorageWorks Ultrium half-height SAS Tape Drives User Guide (EH919-90905, September 2008) - Page 19
... http://www.hp.com/go /connect). To upgrade drivers we recommend that is suitable for use in most applications, but the HP Tape driver provides better support for supported Microsoft Windows operating systems (see also http://www.hp.com/go /connect for a single server environment. Installing on the HP support web site (http://www.hp.com/support).
Updates to the drivers may be...
HP StorageWorks Ultrium half-height SAS Tape Drives User Guide (EH919-90905, September 2008) - Page 39
... in your tape drive. It does not modify your server uses torx screws) • Your server manuals (for instructions on host SAS controller or host HBA
The following instructions apply to http://www.hp.com/go/connect BEFORE installing your server's documentation. Assemble the necessary tools and materials: • Phillips screwdriver • Flat-bladed screwdriver...
HP StorageWorks Ultrium half-height SAS Tape Drives User Guide (EH919-90905, September 2008) - Page 75
... HP OBDR" on page 59 for supported cartridges and instructions. The drive is faulty. Ready is ejected immediately and Tape FLASHES, or Drive FLASHES on page 59.)
Reload the cartridge.
The drive believes the current tape or the tape just ejected is downloading firmware.
None.
See "Cleaning cartridges" on page 66 for service...
HP StorageWorks Ultrium half-height SAS Tape Drives User Guide (EH919-90905, September 2008) - Page 78
...cartridge compatibility
Tape drive model
Ultrium 200 GB* data cartridge
Ultrium 400 GB* data cartridge
Ultrium 800 GB* data cartridge
Ultrium 1.6 TB* data cartridge
Ultrium 1760
not supported
read only
read/...loaded the cartridge with Library & Tape Tools" on page 69.
78 Troubleshooting
Before calling customer service, please check that you are using the correct media. Check that the...
HP StorageWorks Ultrium half-height SAS Tape Drives User Guide (EH919-90905, September 2008) - Page 82
...fications, 17
R
registration, 10 related documentation, 9 replacing tape drive, 79
S
SAS cabling, 13 external drives, 15 internal drives, 14
SCSI guidelines, 14
Subscriber's Choice, HP, 10 supported models, 13 symbols in text, 10
T
tape drive replacing, 79
technical support HP, 10 service locator website, 11
text symbols, 10 troubleshooting
cartridge ejected, 78 jammed cartridge, 76 L&TT, 69...
HP StorageWorks Ultrium SCSI Tape Drives User Guide (EH841-90903, September 2006) - Page 15
... Ultrium SCSI Tape Drives User Guide 15
Installing on IA64
If you are using the recommended driver. Go to our connectivity web site: www.hp.com/go /connect for your combination of operating system and tape drive model in most applications, but the HP driver provides better support for software compatibility and install any upgrades or patches, if required. This...
HP StorageWorks Ultrium SCSI Tape Drives User Guide (EH841-90903, September 2006) - Page 57
... OFF.
If the error condition reappears, call for operation. None. If you cannot resolve a problem, contact customer service at www.hp.com/support. You can use the power cable from your monitor or another device to execute Power cycle or reset the drive (see page 62).
then
Ready FLASHESsteady ONFLASHES.
The drive is upgrading firmware, do not...
HP StorageWorks Ultrium SCSI Tape Drives User Guide (EH841-90903, September 2006) - Page 58
...service.
60 Troubleshooting
The cleaning cartridge will eject on , call for service.
The drive believes the current tape or the tape just ejected is now off, discard the 'suspect' tape cartridge. Make sure that you load a new or known good data cartridge after cleaning, call for supported cartridges and instructions...; Cleaning is downloading firmware.
Table 6 LED ...
HP StorageWorks Ultrium SCSI Tape Drives User Guide (EH841-90903, September 2006) - Page 60
... still jammed, the tape drive has failed. Contact customer service at www.hp.com/support. Make sure that you allow the drive to complete. Wait...upgrade the firmware. If the failure occurs regularly, contact customer service at least 10 seconds. 2. Check that subsequent restores are using the correct media. The drive is good practice to run Library & Tape Tools to diagnose the problem...
HP StorageWorks Ultrium SCSI Tape Drives User Guide (EH841-90903, September 2006) - Page 61
....
Use a new or known, good piece of the same model will accept the cartridge. Check if another Ultrium drive of media and see if it is damaged. 5. 4. See "Troubleshooting with Library & Tape Tools" on page 53. HP StorageWorks Ultrium SCSI Tape Drives User Guide 63 Check for damage to your media and discard it...
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