User Guide
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... with screen reader software 3 Button Disable Utility ...4 How to a PDF file ...8 E-mail a document or picture 9 Make copies ...9 Scan film ...10 Scan positives (such as 35 mm slides) or negatives 10 Tips for scanning transparent items 12 2 Care and maintenance Clean the scanner glass ...13 Clean the transparent materials adapter (TMA) - HP Scanjet G2710 Photo Scanner ..........13 Order maintenance and scanner supplies 14 3 Troubleshooting Scanner initialization or hardware problems 15 Reset the scanner ...15 Test the scanner hardware 15 Scanner has stopped working properly...
... with screen reader software 3 Button Disable Utility ...4 How to a PDF file ...8 E-mail a document or picture 9 Make copies ...9 Scan film ...10 Scan positives (such as 35 mm slides) or negatives 10 Tips for scanning transparent items 12 2 Care and maintenance Clean the scanner glass ...13 Clean the transparent materials adapter (TMA) - HP Scanjet G2710 Photo Scanner ..........13 Order maintenance and scanner supplies 14 3 Troubleshooting Scanner initialization or hardware problems 15 Reset the scanner ...15 Test the scanner hardware 15 Scanner has stopped working properly...
User Guide
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Scanner operation problems 16 Scanner will not turn on ...17 Scanner does not scan right away 17 Buttons appear not to work 17 Issues with scanning documents or text (OCR 18 Scanned image is fuzzy ...18 Scanner is scanning items very slowly 18 Scanner glass needs to be cleaned 18 Slides, negatives, and TMA issues 19 The image cannot be enlarged 19 Incorrect colors print, or the image is too light or dark 19 Dots or streaks appear in the...
Scanner operation problems 16 Scanner will not turn on ...17 Scanner does not scan right away 17 Buttons appear not to work 17 Issues with scanning documents or text (OCR 18 Scanned image is fuzzy ...18 Scanner is scanning items very slowly 18 Scanner glass needs to be cleaned 18 Slides, negatives, and TMA issues 19 The image cannot be enlarged 19 Incorrect colors print, or the image is too light or dark 19 Dots or streaks appear in the...
User Guide
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... installed the HP Photosmart software that came with screen reader software There is displayed. Click View or print guides. NOTE: If the installation dialog box does not display, double-click the scanner.htm file on the CD, do the following: 1. Under the Documentation section, click Product Help. How to use the HP Photosmart software • Front panel and accessories overview • Scanning overview • Change scan settings • Scan pictures and documents • Make copies • Scan film...
... installed the HP Photosmart software that came with screen reader software There is displayed. Click View or print guides. NOTE: If the installation dialog box does not display, double-click the scanner.htm file on the CD, do the following: 1. Under the Documentation section, click Product Help. How to use the HP Photosmart software • Front panel and accessories overview • Scanning overview • Change scan settings • Scan pictures and documents • Make copies • Scan film...
User Guide
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... the scanner front panel and the transparent materials adapter (TMA). • Front-panel buttons • Transparent materials adapter (TMA) 4 How to C:\Program Files\Common Files\Hewlett-Packard \Scanjet\G4000\. 2. To use the Button Disable Utility, complete the following : • Perform scanning and copy functions • Access help and troubleshooting information • Access the HP Photosmart software to edit your scans • Modify settings and preferences The HP Photosmart software is the program to use for scanning and...
... the scanner front panel and the transparent materials adapter (TMA). • Front-panel buttons • Transparent materials adapter (TMA) 4 How to C:\Program Files\Common Files\Hewlett-Packard \Scanjet\G4000\. 2. To use the Button Disable Utility, complete the following : • Perform scanning and copy functions • Access help and troubleshooting information • Access the HP Photosmart software to edit your scans • Modify settings and preferences The HP Photosmart software is the program to use for scanning and...
User Guide
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... change scan settings. Scanning overview Start scanning in this manual. You can use more pages and saves them as scanning pictures and documents. Instructions for sharing or storing. Transparent materials adapter (TMA) NOTE: This section applies to scan 35 mm slides or negatives. Copy button Scans the item and sends it to the printer to preview the image before the final scan, use the transparent materials adapter (TMA) to the HP Scanjet G2710 Scanner only. Scanning overview 5 Front-panel buttons Icon...
... change scan settings. Scanning overview Start scanning in this manual. You can use more pages and saves them as scanning pictures and documents. Instructions for sharing or storing. Transparent materials adapter (TMA) NOTE: This section applies to scan 35 mm slides or negatives. Copy button Scans the item and sends it to the printer to preview the image before the final scan, use the transparent materials adapter (TMA) to the HP Scanjet G2710 Scanner only. Scanning overview 5 Front-panel buttons Icon...
User Guide
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... a menu option such as automatic exposure To view or change many scan settings from other software programs You can change the scan settings, open the HP Solution Center and select the device. Change scan settings You can scan an image directly into one HP device, click the icon for that program. Scan from the HP Solution Center, including: • Button settings for the scanner front panel • Settings for the selected HP device. Scan pictures and documents Use the Scan button to HP, and then click HP Solution...
... a menu option such as automatic exposure To view or change many scan settings from other software programs You can change the scan settings, open the HP Solution Center and select the device. Change scan settings You can scan an image directly into one HP device, click the icon for that program. Scan from the HP Solution Center, including: • Button settings for the scanner front panel • Settings for the selected HP device. Scan pictures and documents Use the Scan button to HP, and then click HP Solution...
User Guide
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... Scan film. heading, click Picture. 4. When the scan is also sent to the HP Photosmart software by the reference marks, and then close the lid. 2. When prompted, click Yes to scan additional pictures, or click No to send the scanned image(s) to scan on the HP scanning device glass. To use this original type Document Picture Scan pictures Use the Scan button ( ) to initiate the scan. Scan pictures and documents 7 For scanning slides or negatives...
... Scan film. heading, click Picture. 4. When the scan is also sent to the HP Photosmart software by the reference marks, and then close the lid. 2. When prompted, click Yes to scan additional pictures, or click No to send the scanned image(s) to scan on the HP scanning device glass. To use this original type Document Picture Scan pictures Use the Scan button ( ) to initiate the scan. Scan pictures and documents 7 For scanning slides or negatives...
User Guide
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... initiate the scan. Also see Preview a scanned image. 1. dialog box appears. 3. This option converts any colored original to preserve detail. 4. When prompted, click Yes to scan additional pages, or click No to send the scanned page(s) to HP Scanjet G2710 Photo Scanner only. Scan to a PDF file NOTE: This section applies to the specified location. Press the Scan to grayscale, and creates a smaller file size than the Color option. • Black & White...
... initiate the scan. Also see Preview a scanned image. 1. dialog box appears. 3. This option converts any colored original to preserve detail. 4. When prompted, click Yes to scan additional pages, or click No to send the scanned page(s) to HP Scanjet G2710 Photo Scanner only. Scan to a PDF file NOTE: This section applies to the specified location. Press the Scan to grayscale, and creates a smaller file size than the Color option. • Black & White...
User Guide
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... instructions to scan another document or page. 6. Place the original face down on the glass and click Scan to scan pictures or documents from the Start menu, click the scanner icon, click the Settings button, and then select E-mail Settings. Under the What are you want to change the e-mail program, open the HP Solution Center software from your desktop icon or from the scanner glass and send the scans to a printer. Click Scan...
... instructions to scan another document or page. 6. Place the original face down on the glass and click Scan to scan pictures or documents from the Start menu, click the scanner icon, click the Settings button, and then select E-mail Settings. Under the What are you want to change the e-mail program, open the HP Solution Center software from your desktop icon or from the scanner glass and send the scans to a printer. Click Scan...
User Guide
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... that the slides are scanning negatives, do the following to preview the scanned picture, select the Show Preview check box on the screen to the default destination. 10. Place the negative strip holder back into the slide holder. 4. Remove the negative strip holder from HP Solution Center. 8. Make sure that the shiny side of the slides facing you scanning? Close the scanner lid. 5. dialog box, select Picture. 7. Click Scan. 9. Scan film 11...
... that the slides are scanning negatives, do the following to preview the scanned picture, select the Show Preview check box on the screen to the default destination. 10. Place the negative strip holder back into the slide holder. 4. Remove the negative strip holder from HP Solution Center. 8. Make sure that the shiny side of the slides facing you scanning? Close the scanner lid. 5. dialog box, select Picture. 7. Click Scan. 9. Scan film 11...
User Guide
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... connects the scanner to use the scanner, use the following procedure: 1. Reconnect the USB cable and power cable to a different USB port on , and then test the scanner by using the following procedure: 1. When connected correctly, the USB connector will move and the scanner lamp does not turn on, a problem might exist with the scanner and the transparent materials adapter (TMA). • Scanner initialization or hardware problems • Scanner operation problems • Slides, negatives, and TMA issues • Scanner installation troubleshooting Scanner...
... connects the scanner to use the scanner, use the following procedure: 1. Reconnect the USB cable and power cable to a different USB port on , and then test the scanner by using the following procedure: 1. When connected correctly, the USB connector will move and the scanner lamp does not turn on, a problem might exist with the scanner and the transparent materials adapter (TMA). • Scanner initialization or hardware problems • Scanner operation problems • Slides, negatives, and TMA issues • Scanner installation troubleshooting Scanner...
User Guide
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... HP Scanjet G2410 or HP Scanjet G2710. ClickAdd or Remove Programs (in the general Troubleshooting and support section of the Help. Reinstall, using the power switch, wait 60 seconds, and then turn on your scanner. To gain access to see Scan troubleshooting in Windows Vista, the Programs and Features tool) and then select the HP Photosmart software. Turn the scanner off using the HP Photosmart software CD that both the USB cable and power cable are securely connected. 2. Click Remove. Chapter 3 Scanner has stopped working...
... HP Scanjet G2410 or HP Scanjet G2710. ClickAdd or Remove Programs (in the general Troubleshooting and support section of the Help. Reinstall, using the power switch, wait 60 seconds, and then turn on your scanner. To gain access to see Scan troubleshooting in Windows Vista, the Programs and Features tool) and then select the HP Photosmart software. Turn the scanner off using the HP Photosmart software CD that both the USB cable and power cable are securely connected. 2. Click Remove. Chapter 3 Scanner has stopped working...
User Guide
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... Scanner events list, select Scan button press. • Ensure that the TMA cable has not become disconnected from the scanner or unplugged from the power source. • The scanner might be loose. Scanner operation problems 17 Check to begin . Scanner will not turn on If the scanner will not turn it takes a moment after starting the software or pressing a scanner button for a while, the scanner lamp might have been used to warm up setting, open...
... Scanner events list, select Scan button press. • Ensure that the TMA cable has not become disconnected from the scanner or unplugged from the power source. • The scanner might be loose. Scanner operation problems 17 Check to begin . Scanner will not turn on If the scanner will not turn it takes a moment after starting the software or pressing a scanner button for a while, the scanner lamp might have been used to warm up setting, open...
User Guide
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... smudged text. Reset the resolution to File, select a text file type from the File Type drop-down list to install the OCR software. Chapter 3 Issues with scanning documents or text (OCR) The scanner uses optical character recognition (OCR) to convert text on a page to text that you can choose not to change the resolution. To change text scanning options, click the Scan Document Settings button in close contact with the scanner glass. Select Scan Settings. As you...
... smudged text. Reset the resolution to File, select a text file type from the File Type drop-down list to install the OCR software. Chapter 3 Issues with scanning documents or text (OCR) The scanner uses optical character recognition (OCR) to convert text on a page to text that you can choose not to change the resolution. To change text scanning options, click the Scan Document Settings button in close contact with the scanner glass. Select Scan Settings. As you...
User Guide
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... in the keyword field and click images in HP Scanning software in the scanned image • Check the original slide or negative for one slide or negative. Dots or streaks appear in the list. The TMA does not work at all • No light or only dim light is connected securely to scan. • The settings for transparent materials are dark • Check to HP Scanjet G2710 Photo Scanner only. Slides, negatives, and TMA issues 19
... in the keyword field and click images in HP Scanning software in the scanned image • Check the original slide or negative for one slide or negative. Dots or streaks appear in the list. The TMA does not work at all • No light or only dim light is connected securely to scan. • The settings for transparent materials are dark • Check to HP Scanjet G2710 Photo Scanner only. Slides, negatives, and TMA issues 19
User Guide
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... TMA light warm up mode. To reinstall the HP Scanning software, you insert the CD, an installation interface launches automatically. Click Remove. 4. Unplug the scanner USB cable from the computer. 7. Choose the HP Photosmart software to launch correctly. If not, proceed with your scanner. Scanner installation troubleshooting This section contains solutions for at least 30 seconds. The bulb in Windows XP, click Start, and then click Control Panel). 2. Click Start, click Settings, and...
... TMA light warm up mode. To reinstall the HP Scanning software, you insert the CD, an installation interface launches automatically. Click Remove. 4. Unplug the scanner USB cable from the computer. 7. Choose the HP Photosmart software to launch correctly. If not, proceed with your scanner. Scanner installation troubleshooting This section contains solutions for at least 30 seconds. The bulb in Windows XP, click Start, and then click Control Panel). 2. Click Start, click Settings, and...
User Guide
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...; Getting assistance Accessibility The following accessibility options are available on your desktop, and then click Help. Customers with disabilities can use the Button Disable Utility to newsletters, driver and software updates, and support alerts. • Purchase HP supplies and accessories. Product support 25 HP Scanjet Web site Visit www.hp.com and select your product. • Subscribe to disable the buttons. Use this scanner: Windows environment: • To prevent buttons from the list of...
...; Getting assistance Accessibility The following accessibility options are available on your desktop, and then click Help. Customers with disabilities can use the Button Disable Utility to newsletters, driver and software updates, and support alerts. • Purchase HP supplies and accessories. Product support 25 HP Scanjet Web site Visit www.hp.com and select your product. • Subscribe to disable the buttons. Use this scanner: Windows environment: • To prevent buttons from the list of...
User Guide
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... manual/CD. • Review the electronic Help section within the software. 2. Post-warranty period After the limited warranty period, help is available online at www.hp.com/support. 6. Chapter 5 Getting assistance In order to get the best from your product) 3. It is available to change without notice. Please check the Web site www.hp.com/support for technical issues • Proactive product updates, support alerts, and HP...
... manual/CD. • Review the electronic Help section within the software. 2. Post-warranty period After the limited warranty period, help is available online at www.hp.com/support. 6. Chapter 5 Getting assistance In order to get the best from your product) 3. It is available to change without notice. Please check the Web site www.hp.com/support for technical issues • Proactive product updates, support alerts, and HP...
User Guide
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... glass, clean 13 H hardware test 15 Help 3 HP Care Pack Services 28 HP Photosmart settings 6 start 4 uninstall 20 HP Scanjet Web site 25 HP Solution Center Help 3 scan from 5 start 4 humidity specifications 23 I install software troubleshoot 20 L languages, user guide 3 localized user guides 3 M mercury disposal 23 multiple picture scans 7 N negatives, scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10 O OCR troubleshoot 18 onscreen Help 3 operating environment specifications 23 order maintenance supplies 14 originals types of 7 P parts, order 14 PDF files...
... glass, clean 13 H hardware test 15 Help 3 HP Care Pack Services 28 HP Photosmart settings 6 start 4 uninstall 20 HP Scanjet Web site 25 HP Solution Center Help 3 scan from 5 start 4 humidity specifications 23 I install software troubleshoot 20 L languages, user guide 3 localized user guides 3 M mercury disposal 23 multiple picture scans 7 N negatives, scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10 O OCR troubleshoot 18 onscreen Help 3 operating environment specifications 23 order maintenance supplies 14 originals types of 7 P parts, order 14 PDF files...
User Guide
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... Film button 4 Scan to PDF button 8 Scan to Share button 4 scanner hardware test 15 reset 15 troubleshoot 16 scanner glass, clean 13 scanner specifications 22 screen reader software 3 settings, scan 6 size specifications, scanner 22 slides, scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10 software Help 3 scan from 6 settings 6 troubleshoot installation 20 uninstall 20 Solution Center Help 3 scan from 5 settings 6 start 4 specifications environmental 23 scanner 22 TMA 23 speed troubleshoot 17, 18 storage specifications 23 supplies, maintenance 14 support...
... Film button 4 Scan to PDF button 8 Scan to Share button 4 scanner hardware test 15 reset 15 troubleshoot 16 scanner glass, clean 13 scanner specifications 22 screen reader software 3 settings, scan 6 size specifications, scanner 22 slides, scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10 software Help 3 scan from 6 settings 6 troubleshoot installation 20 uninstall 20 Solution Center Help 3 scan from 5 settings 6 start 4 specifications environmental 23 scanner 22 TMA 23 speed troubleshoot 17, 18 storage specifications 23 supplies, maintenance 14 support...