HP Scanjet Enterprise 8500 fn1 - User Guide
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... Back view ...4 Sleep Mode ...4 Auto-shutdown feature ...5 2 Control panel ...6 Control-panel layout ...6 Interpret control panel status lights 8 Control panel messages ...8 Home screen ...9 Buttons on the touch screen ...10 Control-panel help system ...10 3 Administration - Configure the product 11 Supported utilities for Windows 11 HP Web Jetadmin 11 Embedded Web Server 11 HP Digital Sending Software (HP DSS 12 Supported network protocols 12 Supported e-mail protocols ...13 Basic configuration using the Administration menu 14 Navigate the Administration menu 14 Jetdirect menus 15...
... Back view ...4 Sleep Mode ...4 Auto-shutdown feature ...5 2 Control panel ...6 Control-panel layout ...6 Interpret control panel status lights 8 Control panel messages ...8 Home screen ...9 Buttons on the touch screen ...10 Control-panel help system ...10 3 Administration - Configure the product 11 Supported utilities for Windows 11 HP Web Jetadmin 11 Embedded Web Server 11 HP Digital Sending Software (HP DSS 12 Supported network protocols 12 Supported e-mail protocols ...13 Basic configuration using the Administration menu 14 Navigate the Administration menu 14 Jetdirect menus 15...
HP Scanjet Enterprise 8500 fn1 - User Guide
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... Save to a network folder or USB storage device 50 Send or save a document using Quick Sets 51 Scan to a workflow destination 51 7 Maintain the product ...52 Order maintenance and scanning supplies 52 Clean the touch screen ...52 Clean the scanning glass, scanning strip, and automatic document feeder (ADF) duplex background ...52 Clean the rollers ...55 8 Replace and install components 57 Replace the rollers ...57 Replace the separation pad ...60 Replace the front panel ...63 Replace the keyboard ...66 Replace the hard drive ...68 Install a Jetdirect card ...71 Install an...
... Save to a network folder or USB storage device 50 Send or save a document using Quick Sets 51 Scan to a workflow destination 51 7 Maintain the product ...52 Order maintenance and scanning supplies 52 Clean the touch screen ...52 Clean the scanning glass, scanning strip, and automatic document feeder (ADF) duplex background ...52 Clean the rollers ...55 8 Replace and install components 57 Replace the rollers ...57 Replace the separation pad ...60 Replace the front panel ...63 Replace the keyboard ...66 Replace the hard drive ...68 Install a Jetdirect card ...71 Install an...
HP Scanjet Enterprise 8500 fn1 - User Guide
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9 Troubleshooting ...75 Scan errors ...75 Basic troubleshooting tips ...76 Installation problems ...77 Initialization or hardware problems 77 Check the Ethernet connection 77 Check that the product has power 78 Reset the product ...78 The product has paused or shut down 78 The product is displaying a "pause" message on the touch screen 78 I received an e-mail indicating that the product has shut down 78 Paper feeding problems ...79 Paper jamming, skewing...
9 Troubleshooting ...75 Scan errors ...75 Basic troubleshooting tips ...76 Installation problems ...77 Initialization or hardware problems 77 Check the Ethernet connection 77 Check that the product has power 78 Reset the product ...78 The product has paused or shut down 78 The product is displaying a "pause" message on the touch screen 78 I received an e-mail indicating that the product has shut down 78 Paper feeding problems ...79 Paper jamming, skewing...
HP Scanjet Enterprise 8500 fn1 - User Guide
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...) networking ● Memory Enhancement technology (MEt) automatically compresses data to use RAM more efficiently. ● HP Easy Select full color control panel ● Embedded Web Server (EWS) to configure the product and gain access to support ● Document feeder: Holds up to 100 sheets of paper. ● Two-sided scanning: The document feeder has an automatic duplexer for scanning two-sided documents. ● Blank page suppression: Suppresses blank pages in scanned output (works best with white or light-colored pages). ● Standard output tray...
...) networking ● Memory Enhancement technology (MEt) automatically compresses data to use RAM more efficiently. ● HP Easy Select full color control panel ● Embedded Web Server (EWS) to configure the product and gain access to support ● Document feeder: Holds up to 100 sheets of paper. ● Two-sided scanning: The document feeder has an automatic duplexer for scanning two-sided documents. ● Blank page suppression: Suppresses blank pages in scanned output (works best with white or light-colored pages). ● Standard output tray...
HP Scanjet Enterprise 8500 fn1 - User Guide
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... a jam in the status line, touch the Warning button. When the Attention LED is flashing at the same time, there is an error and there is turned off . The product has encountered a critical error, the nature of the Home screen. 8 Chapter 2 Control panel When a message appears on the control panel, follow the on . Contact HP support if you continue to resolve the issue. Sleep LED is blinking. Power...
... a jam in the status line, touch the Warning button. When the Attention LED is flashing at the same time, there is an error and there is turned off . The product has encountered a critical error, the nature of the Home screen. 8 Chapter 2 Control panel When a message appears on the control panel, follow the on . Contact HP support if you continue to resolve the issue. Sleep LED is blinking. Power...
HP Scanjet Enterprise 8500 fn1 - User Guide
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... provides access to information about product and network activities. Configure the product A network administrator will need to configure the product for Windows ● HP Web Jetadmin ● Embedded Web Server ● HP Digital Sending Software (HP DSS) HP Web Jetadmin HP Web Jetadmin is a simple print and imaging peripheral management software tool that helps optimize product use on a host server, a Windows client can scan to the HP Web Jetadmin host. Embedded Web Server...
... provides access to information about product and network activities. Configure the product A network administrator will need to configure the product for Windows ● HP Web Jetadmin ● Embedded Web Server ● HP Digital Sending Software (HP DSS) HP Web Jetadmin HP Web Jetadmin is a simple print and imaging peripheral management software tool that helps optimize product use on a host server, a Windows client can scan to the HP Web Jetadmin host. Embedded Web Server...
HP Scanjet Enterprise 8500 fn1 - User Guide
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... Embedded Web Server provides an interface to the product that anyone who has a networkconnected computer and a standard Web browser can install the optional HP Digital Sending Software. Used primarily by network applications for product management. Configure the product Use TFTP to download a configuration file containing additional configuration parameters, such as a service on individual users' computers. For information about compatible versions of the browser. (To find and configure network devices.
... Embedded Web Server provides an interface to the product that anyone who has a networkconnected computer and a standard Web browser can install the optional HP Digital Sending Software. Used primarily by network applications for product management. Configure the product Use TFTP to download a configuration file containing additional configuration parameters, such as a service on individual users' computers. For information about compatible versions of the browser. (To find and configure network devices.
HP Scanjet Enterprise 8500 fn1 - User Guide
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... the onscreen instructions to manually change the option setting. 3. You can also use the Embedded Web Server (EWS) to complete setup and close the wizard. Touch one of the IP address, and then touch Save. On the IPv4 Settings screen, touch Manual Settings, and then touch IP Address. 4. At the product control panel, touch the Administration button, touch the Initial Setup option, touch the Networking and...
... the onscreen instructions to manually change the option setting. 3. You can also use the Embedded Web Server (EWS) to complete setup and close the wizard. Touch one of the IP address, and then touch Save. On the IPv4 Settings screen, touch Manual Settings, and then touch IP Address. 4. At the product control panel, touch the Administration button, touch the Initial Setup option, touch the Networking and...
HP Scanjet Enterprise 8500 fn1 - User Guide
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... connected to the network, the Embedded Web Server (EWS) is idle. 1. NOTE: Making changes to these settings causes the product to turn off and then on . Make changes only when the product is automatically available. To start the EWS, open a web browser on the product control panel. ● View or change network settings ● Set or change the administrator password ● Configure e-mail options ● Save to Network Folder Setup ● Configure USB storage device settings ● Configure Quick Sets ● Configure...
... connected to the network, the Embedded Web Server (EWS) is idle. 1. NOTE: Making changes to these settings causes the product to turn off and then on . Make changes only when the product is automatically available. To start the EWS, open a web browser on the product control panel. ● View or change network settings ● Set or change the administrator password ● Configure e-mail options ● Save to Network Folder Setup ● Configure USB storage device settings ● Configure Quick Sets ● Configure...
HP Scanjet Enterprise 8500 fn1 - User Guide
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... OK. 3. Basic configuration using users and groups to enable the covered USB port on the selected sign-in method setup screen; Set the default settings you to USB Setup entry. 4. Configure general security settings 1. Click the Security tab, and then click General Security. 3. Follow the onscreen instructions on the front of the product. 5. Configure Quick Sets 1. On the left navigation menu, click the Save to multiple screens. 1. Click the Add button, and then...
... OK. 3. Basic configuration using users and groups to enable the covered USB port on the selected sign-in method setup screen; Set the default settings you to USB Setup entry. 4. Configure general security settings 1. Click the Security tab, and then click General Security. 3. Follow the onscreen instructions on the front of the product. 5. Configure Quick Sets 1. On the left navigation menu, click the Save to multiple screens. 1. Click the Add button, and then...
HP Scanjet Enterprise 8500 fn1 - User Guide
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.... Manage the product ◦ Web Services Status Page ◦ Usage Page ● Fax Reports ◦ Speed Dial List Use the Embedded Web Server When the HP Scanjet Enterprise 8500 fn1 is connected to a network, you can use the Embedded Web Server to view status information, change when you upgrade firmware, so refer to the Embedded Web Server Help for detailed information about the product: Information, General, Scan/Digital Send...
.... Manage the product ◦ Web Services Status Page ◦ Usage Page ● Fax Reports ◦ Speed Dial List Use the Embedded Web Server When the HP Scanjet Enterprise 8500 fn1 is connected to a network, you can use the Embedded Web Server to view status information, change when you upgrade firmware, so refer to the Embedded Web Server Help for detailed information about the product: Information, General, Scan/Digital Send...
HP Scanjet Enterprise 8500 fn1 - User Guide
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... latest device plug-ins for your computer are affected. Instead, all digital-sending configuration is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. It includes a variety of the digital-sending process. NOTE: Upgrading firmware requires that work to change network settings from your computer when both the product and your product. On the Product Update page, follow the directions to automatically connect to the control panel Administration menu...
... latest device plug-ins for your computer are affected. Instead, all digital-sending configuration is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. It includes a variety of the digital-sending process. NOTE: Upgrading firmware requires that work to change network settings from your computer when both the product and your product. On the Product Update page, follow the directions to automatically connect to the control panel Administration menu...
HP Scanjet Enterprise 8500 fn1 - User Guide
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.... 3. NOTE: If the backup folder is encrypted, you must enter the encryption key in the Encryption Key field under Authentication Settings. 4. Under Authentication Settings, enter the Windows domain, username, and password, and then click OK to restore the backup file. Touch Device Maintenance, touch Backup/Restore, and then touch Backup Data. NOTE: You can also upgrade firmware using the Embedded Web Server...
.... 3. NOTE: If the backup folder is encrypted, you must enter the encryption key in the Encryption Key field under Authentication Settings. 4. Under Authentication Settings, enter the Windows domain, username, and password, and then click OK to restore the backup file. Touch Device Maintenance, touch Backup/Restore, and then touch Backup Data. NOTE: You can also upgrade firmware using the Embedded Web Server...
HP Scanjet Enterprise 8500 fn1 - User Guide
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... the output file to a specified network printer. ● Scan document to a Sharepoint site: Use this button to a SharePoint destination. Preview a scan Use the touch screen to navigate through the options on the Image Preview screen. 1 Home button Touch this button to open the Home screen. 2 Start button Touch this button to scan the document and send it to the specified destination. 3 Help button Touch this button for control-panel help. 4 Cancel Job button Touch this button to cancel your changes and...
... the output file to a specified network printer. ● Scan document to a Sharepoint site: Use this button to a SharePoint destination. Preview a scan Use the touch screen to navigate through the options on the Image Preview screen. 1 Home button Touch this button to open the Home screen. 2 Start button Touch this button to scan the document and send it to the specified destination. 3 Help button Touch this button for control-panel help. 4 Cancel Job button Touch this button to cancel your changes and...
HP Scanjet Enterprise 8500 fn1 - User Guide
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... has detected a document feeder paper jam. Scan errors 75 The hatch on the document feeder is open Lamp failed Mispick Multi-pick Multi-pick sensor failed Paper jam Description No document was detected in the document feeder. The product has detected a multiple-page feed error. The product's multi-pick paper sensor has failed. Scan errors Follow the displayed instructions and, if applicable, video to scanning. The product has detected a document feeder page mispick (for the HP scanning program that you are using. A hardware failure occurred. A scanner communication failure...
... has detected a document feeder paper jam. Scan errors 75 The hatch on the document feeder is open Lamp failed Mispick Multi-pick Multi-pick sensor failed Paper jam Description No document was detected in the document feeder. The product has detected a multiple-page feed error. The product's multi-pick paper sensor has failed. Scan errors Follow the displayed instructions and, if applicable, video to scanning. The product has detected a document feeder page mispick (for the HP scanning program that you are using. A hardware failure occurred. A scanner communication failure...
HP Scanjet Enterprise 8500 fn1 - User Guide
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... help reduce misfeeds. If misfeeds still occur, replace the rollers. Paper does not feed from the paper path Paper jamming, skewing, misfeeds, or multiple-page feeds ● Check that the paper stack is cut off ● The scanned images have streaks or scratches ● An item loaded in the document input tray jams repeatedly ● Clear jams from the product Reload the pages into the paper path, check the resulting scanned images in the software to work...
... help reduce misfeeds. If misfeeds still occur, replace the rollers. Paper does not feed from the paper path Paper jamming, skewing, misfeeds, or multiple-page feeds ● Check that the paper stack is cut off ● The scanned images have streaks or scratches ● An item loaded in the document input tray jams repeatedly ● Clear jams from the product Reload the pages into the paper path, check the resulting scanned images in the software to work...
HP Scanjet Enterprise 8500 fn1 - User Guide
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... load paper 38 Administration menu, control panel 14 administrator password 25 Attention light locating 6 authentication and authorization 35 auto-shutdown 5 B batteries included 88 bins locating 3 blank page suppression 1 browser requirements Embedded Web Server 30 buttons, control panel locating 6 touch screen 10 C capacity ADF 1 Certificate of Volatility hard disk drive memory 87 non-volatile memory 86 volatile memory 86 certificate revocation list 35 clean ADF 52 rollers 55 scanning glass 52 scanning strip 52 touch screen 52 configure network folders 26 Quick Sets 27 USB storage device...
... load paper 38 Administration menu, control panel 14 administrator password 25 Attention light locating 6 authentication and authorization 35 auto-shutdown 5 B batteries included 88 bins locating 3 blank page suppression 1 browser requirements Embedded Web Server 30 buttons, control panel locating 6 touch screen 10 C capacity ADF 1 Certificate of Volatility hard disk drive memory 87 non-volatile memory 86 volatile memory 86 certificate revocation list 35 clean ADF 52 rollers 55 scanning glass 52 scanning strip 52 touch screen 52 configure network folders 26 Quick Sets 27 USB storage device...
HP Scanjet Enterprise 8500 fn1 - User Guide
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..., control panel locating 6 touch screen 10 L LAN-connector 2 LDAP servers connect to 14 Embedded Web Server settings 31 validating gateway addresses 82 lights control panel 6 link speed settings 21 loading documents tips for mixed-size documents 39 log in 43 M maintain the product 52 maintenance clean rollers 55 manage EWS 30 manage temporary job files 33 managing network 25 material restrictions 88 media jams 80 misfeeds 79 not feeding 79 troubleshoot 79 memory 1 memory, hard drive 87 Menu button...
..., control panel locating 6 touch screen 10 L LAN-connector 2 LDAP servers connect to 14 Embedded Web Server settings 31 validating gateway addresses 82 lights control panel 6 link speed settings 21 loading documents tips for mixed-size documents 39 log in 43 M maintain the product 52 maintenance clean rollers 55 manage EWS 30 manage temporary job files 33 managing network 25 material restrictions 88 media jams 80 misfeeds 79 not feeding 79 troubleshoot 79 memory 1 memory, hard drive 87 Menu button...
HP Scanjet Enterprise 8500 fn1 - User Guide
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... roller replacement kit 57 supplies 52 output bin locating 3 P paper jams 80 misfeeds 79 not feeding 79 troubleshoot 79 paper feeding problems 79 paper-handling 1 parts order 57, 66 password 25 passwords 31 ports included 2 power switch, locating 3 preview scan 44 problem-solving Error button, control panel touch screen 10 e-mail 82 product auto-shutdown 5 reset 78 Sleep Mode 4 specifications 85 product info 1 product maintenance 52 product, configure using Administration menu 14 using the Embedded Web Server 25, 28 protocols, network 12 Q Quick Sets 51 configure 27 R Ready light locating...
... roller replacement kit 57 supplies 52 output bin locating 3 P paper jams 80 misfeeds 79 not feeding 79 troubleshoot 79 paper feeding problems 79 paper-handling 1 parts order 57, 66 password 25 passwords 31 ports included 2 power switch, locating 3 preview scan 44 problem-solving Error button, control panel touch screen 10 e-mail 82 product auto-shutdown 5 reset 78 Sleep Mode 4 specifications 85 product info 1 product maintenance 52 product, configure using Administration menu 14 using the Embedded Web Server 25, 28 protocols, network 12 Q Quick Sets 51 configure 27 R Ready light locating...
HP Scanjet Enterprise 8500 fn1 - User Guide
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..., manual configuration 23, 24 TCP/IP settings 15 temperature specifications 86 touch screen, clean 52 troubleshoot basic tips 76 check power 78 cut-off images 80 feeding problems 79 fragile items 79 installation 77 jams 80 misfeeds 79 paper not feeding 79 product has shut down 78 reset product 78 scanning fragile items 79 stops working 82 streaks 80 "pause" message 78 troubleshooting auto-shutdown 5 control panel messages 8 gateway addresses 82 network problems 83 U upgrading firmware 36 USB storage device configure 26 USB storage device, save...
..., manual configuration 23, 24 TCP/IP settings 15 temperature specifications 86 touch screen, clean 52 troubleshoot basic tips 76 check power 78 cut-off images 80 feeding problems 79 fragile items 79 installation 77 jams 80 misfeeds 79 paper not feeding 79 product has shut down 78 reset product 78 scanning fragile items 79 stops working 82 streaks 80 "pause" message 78 troubleshooting auto-shutdown 5 control panel messages 8 gateway addresses 82 network problems 83 U upgrading firmware 36 USB storage device configure 26 USB storage device, save...
