User Guide
Page 5
......7 Technical specifications ...7 Supported operating systems ...7 Product dimensions ...8 Power consumption, electrical specifications, and acoustic emissions 8 Operating environmental range ...9 Product hardware setup and software installation 10 Scanner software (Windows) ...11 HP Scan software ...11 HP Scanner Tools Utility ...11 HP TWAIN ...11 ISIS (3000 s3 models only) ...11 WIA ...11 Scanner software (OS X) ...12 HP Easy Scan ...12 HP Utility ...12 Sleep Mode and auto-off settings ...12 2 Use the scanner ...13 Load originals ...14 Document loading tips ...14 Supported paper sizes and...
......7 Technical specifications ...7 Supported operating systems ...7 Product dimensions ...8 Power consumption, electrical specifications, and acoustic emissions 8 Operating environmental range ...9 Product hardware setup and software installation 10 Scanner software (Windows) ...11 HP Scan software ...11 HP Scanner Tools Utility ...11 HP TWAIN ...11 ISIS (3000 s3 models only) ...11 WIA ...11 Scanner software (OS X) ...12 HP Easy Scan ...12 HP Utility ...12 Sleep Mode and auto-off settings ...12 2 Use the scanner ...13 Load originals ...14 Document loading tips ...14 Supported paper sizes and...
User Guide
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Start a scan from the hardware ...21 Scan from the control panel buttons 21 Use the scanning software (Windows) ...21 Scan to a picture ...21 Scan to a PDF ...22 Scan text for editing (OCR) ...22 Scan to email ...22 Scan to cloud ...22 Scan long or extra-long documents 23 Detect multi-feeds (3000 s3 models only 23 Everyday Scan ...23 Filter out color from a document (color dropout 23 Automatically detect page size ...24 Automatically crop or pad scanned image to selected page size 24 Automatically detect color ...24 Automatically straighten...
Start a scan from the hardware ...21 Scan from the control panel buttons 21 Use the scanning software (Windows) ...21 Scan to a picture ...21 Scan to a PDF ...22 Scan text for editing (OCR) ...22 Scan to email ...22 Scan to cloud ...22 Scan long or extra-long documents 23 Detect multi-feeds (3000 s3 models only 23 Everyday Scan ...23 Filter out color from a document (color dropout 23 Automatically detect page size ...24 Automatically crop or pad scanned image to selected page size 24 Automatically detect color ...24 Automatically straighten...
User Guide
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... scanner ...46 Interpret control panel lights and patterns ...48 Scanner installation problems ...49 Check the cables ...49 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 49 Power issues ...51 Check that the scanner has power ...51 Scanner will not turn on ...51 The scanner has paused or shut down 51 Scanner keeps turning off ...52 Paper jams ...53 Clear jams from the document feeder 53 An item loaded in the scanner jams repeatedly 53 Paper feed issues ...54 Paper jamming, skewing, misfeeds, or multiple-page feeds 54 Paper...
... scanner ...46 Interpret control panel lights and patterns ...48 Scanner installation problems ...49 Check the cables ...49 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 49 Power issues ...51 Check that the scanner has power ...51 Scanner will not turn on ...51 The scanner has paused or shut down 51 Scanner keeps turning off ...52 Paper jams ...53 Clear jams from the document feeder 53 An item loaded in the scanner jams repeatedly 53 Paper feed issues ...54 Paper jamming, skewing, misfeeds, or multiple-page feeds 54 Paper...
User Guide
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... scanning ● By default, scanner enters Sleep Mode prior to 15 minutes of inactivity ● ENERGY STAR® qualified ● Two-sided scanning: Two-sided documents scan in a single pass ● HP EveryPage with Ultrasonic multi-feed sensor: Detects when multiple pages feed through simultaneously (3000 s3 models only) Supported operating systems The scanner supports the following operating systems. Windows OS X Windows 7 Windows 8 Windows 8.1 Windows 10 OS X 10.9 Mavericks (2000 s1 models only) OS X 10.10 Yosemite (2000 s1 models only...
... scanning ● By default, scanner enters Sleep Mode prior to 15 minutes of inactivity ● ENERGY STAR® qualified ● Two-sided scanning: Two-sided documents scan in a single pass ● HP EveryPage with Ultrasonic multi-feed sensor: Detects when multiple pages feed through simultaneously (3000 s3 models only) Supported operating systems The scanner supports the following operating systems. Windows OS X Windows 7 Windows 8 Windows 8.1 Windows 10 OS X 10.9 Mavericks (2000 s1 models only) OS X 10.10 Yosemite (2000 s1 models only...
User Guide
Page 19
...HP Scanner Tools Utility Use the HP Scanner Tools Utility to acquire scans. ISIS (3000 s3 models only) ISIS (Image and Scanner Interface Specification) provides a software interface between imaging/scanning hardware and software applications. Not all WIA-compliant software works in the same way, so consult the software documentation for details on how to complete the following tasks: ● Set maintenance and status update notification options ● Change the scanner's power management settings ● View scanner information (firmware version, serial number, total number of pages...
...HP Scanner Tools Utility Use the HP Scanner Tools Utility to acquire scans. ISIS (3000 s3 models only) ISIS (Image and Scanner Interface Specification) provides a software interface between imaging/scanning hardware and software applications. Not all WIA-compliant software works in the same way, so consult the software documentation for details on how to complete the following tasks: ● Set maintenance and status update notification options ● Change the scanner's power management settings ● View scanner information (firmware version, serial number, total number of pages...
User Guide
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...X: To change the default sleep and auto-off setting use the HP Scanner Tools Utility. 1. Select a Lamp Mode setting. 4. The notification displays in the Applications > HP folder. HP Utility is available in HP Utility when the Maintenance pane is selected. Start HP Utility. 2. HP Utility You can scan using Image Capture or other ICA-compliant applications. Without installing any additional software, you to 15 minutes of inactivity, and will enter Sleep Mode prior to configure the scanner and assign the Scan button workflow on a Mac. Start the HP Scanner Tools Utility...
...X: To change the default sleep and auto-off setting use the HP Scanner Tools Utility. 1. Select a Lamp Mode setting. 4. The notification displays in the Applications > HP folder. HP Utility is available in HP Utility when the Maintenance pane is selected. Start HP Utility. 2. HP Utility You can scan using Image Capture or other ICA-compliant applications. Without installing any additional software, you to 15 minutes of inactivity, and will enter Sleep Mode prior to configure the scanner and assign the Scan button workflow on a Mac. Start the HP Scanner Tools Utility...
User Guide
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2. Adjust the paper guides to center the cards, making sure the paper guides touch the edges of the cards. 3. 3000 s3 models: Set the output tray small media guide, and disable the multi-feed detection setting. 20 Chapter 2 Use the scanner ENWW
2. Adjust the paper guides to center the cards, making sure the paper guides touch the edges of the cards. 3. 3000 s3 models: Set the output tray small media guide, and disable the multi-feed detection setting. 20 Chapter 2 Use the scanner ENWW
User Guide
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... control-panel Cancel button. ENWW Start a scan from the control panel, follow these steps: 1. Open the HP Scan software. 3. Use the scanning software (Windows) The following topics describe how to use the scanning software. ● Scan to a picture ● Scan to a PDF ● Scan text for editing (OCR) ● Scan to email ● Scan to cloud ● Scan long or extra-long documents ● Detect multi-feeds (3000 s3 models only) ● Everyday Scan ● Filter out color from a document (color dropout) ● Automatically detect page size ● Automatically...
... control-panel Cancel button. ENWW Start a scan from the control panel, follow these steps: 1. Open the HP Scan software. 3. Use the scanning software (Windows) The following topics describe how to use the scanning software. ● Scan to a picture ● Scan to a PDF ● Scan text for editing (OCR) ● Scan to email ● Scan to cloud ● Scan long or extra-long documents ● Detect multi-feeds (3000 s3 models only) ● Everyday Scan ● Filter out color from a document (color dropout) ● Automatically detect page size ● Automatically...
User Guide
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... colors to scan regular pages will scan one time. NOTE: Use the ISIS or WIA user interface to 356 mm (14 in HP Scan software, follow these steps: 1. For specific colors, the sensitivity setting controls how closely a scanned color must approximate the specified color. NOTE: Only one page at a time. The following Scan Shortcut Settings are fed into the viewer. Removing colors from a scan in ). Open the HP Scan software. 2. Scan long or extra-long documents By default, the scanner automatically detects page size using...
... colors to scan regular pages will scan one time. NOTE: Use the ISIS or WIA user interface to 356 mm (14 in HP Scan software, follow these steps: 1. For specific colors, the sensitivity setting controls how closely a scanned color must approximate the specified color. NOTE: Only one page at a time. The following Scan Shortcut Settings are fed into the viewer. Removing colors from a scan in ). Open the HP Scan software. 2. Scan long or extra-long documents By default, the scanner automatically detects page size using...
User Guide
Page 54
... the Power button to operate. Check that the Power LED on the control panel is on to the power outlet or surge protector but the Power LED is still not on, the power supply might need to be analyzed using optical character recognition (OCR), make sure that the power supply is closed. ● Restart the computer. Always check the following items when encountering scanning problems. ● If scanning a document that will be reset...
... the Power button to operate. Check that the Power LED on the control panel is on to the power outlet or surge protector but the Power LED is still not on, the power supply might need to be analyzed using optical character recognition (OCR), make sure that the power supply is closed. ● Restart the computer. Always check the following items when encountering scanning problems. ● If scanning a document that will be reset...
User Guide
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... the control-panel display. Interpret control panel lights and patterns If the scanner requires attention, the Error light either blinks or is a jam in the document feeder. Turn on the scanner. 1. Turn on the scanner. ▲ Press firmly on the latch to close the hatch. 48 Chapter 4 Solve problems ENWW The document feeder hatch is not properly closed. Pull forward on both sides of the scanner The user pressed the Scan button while the USB cable...
... the control-panel display. Interpret control panel lights and patterns If the scanner requires attention, the Error light either blinks or is a jam in the document feeder. Turn on the scanner. 1. Turn on the scanner. ▲ Press firmly on the latch to close the hatch. 48 Chapter 4 Solve problems ENWW The document feeder hatch is not properly closed. Pull forward on both sides of the scanner The user pressed the Scan button while the USB cable...
User Guide
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... then turn off the computer. Uninstall and then reinstall the HP ScanJet drivers and tools (Windows) If checking the scanner cable connections did not solve the problem, the problem might not be compatible with the scanner. Restart the computer. 4. ENWW Scanner installation problems 49 Press the Power button to turn on the computer, in Windows 7, Windows 8, Windows 8.1, and Windows 10 use the Add/Remove tool (in that order. On the computer, open Control Panel and use the Programs and Features tool) to find USB troubleshooting...
... then turn off the computer. Uninstall and then reinstall the HP ScanJet drivers and tools (Windows) If checking the scanner cable connections did not solve the problem, the problem might not be compatible with the scanner. Restart the computer. 4. ENWW Scanner installation problems 49 Press the Power button to turn on the computer, in Windows 7, Windows 8, Windows 8.1, and Windows 10 use the Add/Remove tool (in that order. On the computer, open Control Panel and use the Programs and Features tool) to find USB troubleshooting...
User Guide
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... HP ScanJet 3000 s3 software and drivers. ● Reinstall the applications using the HP scanning software CD that was included with your computer. 4. A cable might not be defective. 1. Go to uninstall the following . ● Reconnect the USB cable and power supply to the scanner, and then press the Power button to the power outlet or surge protector that power is not fixed, the power supply might be compatible with the scanner. 2. Launch the HP Scanner Tools Utility. 2. Check...
... HP ScanJet 3000 s3 software and drivers. ● Reinstall the applications using the HP scanning software CD that was included with your computer. 4. A cable might not be defective. 1. Go to uninstall the following . ● Reconnect the USB cable and power supply to the scanner, and then press the Power button to the power outlet or surge protector that power is not fixed, the power supply might be compatible with the scanner. 2. Launch the HP Scanner Tools Utility. 2. Check...
User Guide
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... scanned images in the input tray, and remove pages from the output tray. ● Clean the scanner paper path to rescan. 54 Chapter 4 Solve problems ENWW Try to help reduce misfeeds. Please ensure that the paper stack is straight and the guides are in place and that they make contact with the scanner hardware might not be touching the sides of pages. If misfeeds still occur, replace the rollers. Open...
... scanned images in the input tray, and remove pages from the output tray. ● Clean the scanner paper path to rescan. 54 Chapter 4 Solve problems ENWW Try to help reduce misfeeds. Please ensure that the paper stack is straight and the guides are in place and that they make contact with the scanner hardware might not be touching the sides of pages. If misfeeds still occur, replace the rollers. Open...
User Guide
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... sufficient for storing documents as adhesive notes) that might be disabled. 3. Contact HP Support at a higher resolution than necessary increases scanning time and creates a larger file with the control panel. Wait for the scanning software being used. ● Verify the scan resolution setting (for more slowly, which is recommended. 58 Chapter 4 Solve problems ENWW NOTE: Windows: For the best OCR results, scanner compression should be set the resolution...
... sufficient for storing documents as adhesive notes) that might be disabled. 3. Contact HP Support at a higher resolution than necessary increases scanning time and creates a larger file with the control panel. Wait for the scanning software being used. ● Verify the scan resolution setting (for more slowly, which is recommended. 58 Chapter 4 Solve problems ENWW NOTE: Windows: For the best OCR results, scanner compression should be set the resolution...
User Guide
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... Tools Utility uses for 11 HP TWAIN 11 HP Utility 27 HP Utility for Mac Bonjour 27 features 27 HP Utility, Mac 27 I input and output trays locating 2 input tray load cards 19 load documents 17 tips on loading 14 install software troubleshoot 49 ISIS 11 J jams troubleshoot 53 L LED error 48 long-page support 23 M Macintosh HP Utility 27 maintenance clean paper path 33 clean rollers 34 manage power settings 52 media jams 53 misfeeds 54 not feeding 54 troubleshoot 54 memory included 7 misfeeds troubleshoot 54 mobile printing solutions 7 multi-feed detection 23 multiple-page feeds 54 N networks...
... Tools Utility uses for 11 HP TWAIN 11 HP Utility 27 HP Utility for Mac Bonjour 27 features 27 HP Utility, Mac 27 I input and output trays locating 2 input tray load cards 19 load documents 17 tips on loading 14 install software troubleshoot 49 ISIS 11 J jams troubleshoot 53 L LED error 48 long-page support 23 M Macintosh HP Utility 27 maintenance clean paper path 33 clean rollers 34 manage power settings 52 media jams 53 misfeeds 54 not feeding 54 troubleshoot 54 memory included 7 misfeeds troubleshoot 54 mobile printing solutions 7 multi-feed detection 23 multiple-page feeds 54 N networks...
User Guide
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...paper jams 53 misfeeds 54 not feeding 54 supported sizes 16 troubleshoot 54 paper guides, locating 2 paper path clean 33 feeding problems 53 parts order 38, 40 power consumption 8 Power button 5, 6 power button, locating 2 Power LED 6 power management 52 power supply troubleshoot cable 49 product auto-off 12 Sleep Mode 12 product info 1 R replace rollers 38, 40 roller kit replace 38, 40 rollers clean 34 replace 38, 40 S scan cards 19 feeding problems 53 files too large 58 fragile items 29 originals 17 Scan button 5, 6 scan to cloud 22 scanner control panel 5, 6 scanner software Mac 12 Windows...
...paper jams 53 misfeeds 54 not feeding 54 supported sizes 16 troubleshoot 54 paper guides, locating 2 paper path clean 33 feeding problems 53 parts order 38, 40 power consumption 8 Power button 5, 6 power button, locating 2 Power LED 6 power management 52 power supply troubleshoot cable 49 product auto-off 12 Sleep Mode 12 product info 1 R replace rollers 38, 40 roller kit replace 38, 40 rollers clean 34 replace 38, 40 S scan cards 19 feeding problems 53 files too large 58 fragile items 29 originals 17 Scan button 5, 6 scan to cloud 22 scanner control panel 5, 6 scanner software Mac 12 Windows...
Warranty and Legal Guide
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... the local memory or storage device of the HP Product. You may include associated media, printed materials and "online" or electronic documentation. You may make archival or back-up purposes. e. The use the Software Product on a single computer ("Your Computer"). Freeware. You may not separate component parts of the Software Product for back-up copies of the Software Product, provided the copy contains...
... the local memory or storage device of the HP Product. You may include associated media, printed materials and "online" or electronic documentation. You may make archival or back-up purposes. e. The use the Software Product on a single computer ("Your Computer"). Freeware. You may not separate component parts of the Software Product for back-up copies of the Software Product, provided the copy contains...
Warranty and Legal Guide
Page 34
... received, including interference that the product Product Name and Model: HP ScanJet Pro 2000 s1 sheet-feed Scanner Regulatory Model Number: SHNGD-1601 Product Options: All, including 0957-2483 (external power supply, AC/DC type, IEC 60320 appliance inlet) conforms to the following Product Specifications: EMC: FCC CFR 47 Part 15 Class B ICES-003:2012 Issue 6 Class B EN 55022:2010 Class B AS/NZS CISPR 22...
... received, including interference that the product Product Name and Model: HP ScanJet Pro 2000 s1 sheet-feed Scanner Regulatory Model Number: SHNGD-1601 Product Options: All, including 0957-2483 (external power supply, AC/DC type, IEC 60320 appliance inlet) conforms to the following Product Specifications: EMC: FCC CFR 47 Part 15 Class B ICES-003:2012 Issue 6 Class B EN 55022:2010 Class B AS/NZS CISPR 22...
Warranty and Legal Guide
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... devices connected by yourself except as specifically explained in temperature or humidity Do not use with the scanner with which it was included. ENWW Important safety instructions 39 Cautions must be observed to avoid damage to shocks, vibrations, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in the scanner's guides. ● Do not insert objects into any opening...
... devices connected by yourself except as specifically explained in temperature or humidity Do not use with the scanner with which it was included. ENWW Important safety instructions 39 Cautions must be observed to avoid damage to shocks, vibrations, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in the scanner's guides. ● Do not insert objects into any opening...