Scanjet N8400 Setup and Support Guide
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... default profiles and button assignments 13 Print quick start button labels 13 4 Where to get additional information User Guide...14 HP Smart Document Scan Software Help 14 HP Scanner Tools Utility help 15 Technical Resources...15 5 Troubleshooting Scanner error messages...16 Scanner does not work after installation 18 6 Product care and support Care and maintenance...20 Accessibility...20 Getting assistance...20 Hewlett-Packard limited warranty statement 21 7 Regulatory information and product specifications Scanner specifications...23 Automatic document feeder (ADF) specifications...
... default profiles and button assignments 13 Print quick start button labels 13 4 Where to get additional information User Guide...14 HP Smart Document Scan Software Help 14 HP Scanner Tools Utility help 15 Technical Resources...15 5 Troubleshooting Scanner error messages...16 Scanner does not work after installation 18 6 Product care and support Care and maintenance...20 Accessibility...20 Getting assistance...20 Hewlett-Packard limited warranty statement 21 7 Regulatory information and product specifications Scanner specifications...23 Automatic document feeder (ADF) specifications...
Scanjet N8400 Setup and Support Guide
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... scanner lamp times out and turns off automatically after a few moments: a. Install the software 3 If the installation dialog box does not display after about 15 minutes of inactivity. HP Scanjet Drivers and Tools Includes the ISIS/TWAIN drivers, the HP Document Copy software, and the HP Scanner Tools Utility. Click Start, and then click Run. (On Windows Vista, click Start, and then type run into the computer CD drive. Click Install Software to install the scanning software. • Follow the onscreen instructions...
... scanner lamp times out and turns off automatically after a few moments: a. Install the software 3 If the installation dialog box does not display after about 15 minutes of inactivity. HP Scanjet Drivers and Tools Includes the ISIS/TWAIN drivers, the HP Document Copy software, and the HP Scanner Tools Utility. Click Start, and then click Run. (On Windows Vista, click Start, and then type run into the computer CD drive. Click Install Software to install the scanning software. • Follow the onscreen instructions...
Scanjet N8400 Setup and Support Guide
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... end of the cable to the scanner and the rectangular end of the cable to the scanner. 6 HP Scanjet N8400 series NOTE: HP recommends using the scanner, press the Power Save ( ) button on the scanner front panel to an electrical outlet. 2. Connect the power cable 1. You do not need to use the Power switch on the back of the scanner after the scanner is described in power-save mode. Press the Power switch on page 2. See "Install the software" on the back...
... end of the cable to the scanner and the rectangular end of the cable to the scanner. 6 HP Scanjet N8400 series NOTE: HP recommends using the scanner, press the Power Save ( ) button on the scanner front panel to an electrical outlet. 2. Connect the power cable 1. You do not need to use the Power switch on the back of the scanner after the scanner is described in power-save mode. Press the Power switch on page 2. See "Install the software" on the back...
Scanjet N8400 Setup and Support Guide
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... Software profile, see HP Smart Document Scan Software help . NOTE: If the HP Smart Document Scan Software is installed, each quick start buttons, choose which profiles are selectable from the scanner front panel, and view information about scanner settings, status, and maintenance. 10 HP Scanjet N8400 series Copy buttons To copy documents and images quickly, specify the number of HP Smart Document Scan Software profiles that are displayed on the scanner front panel, and then press the Scan Document To ( ) button to quick start button defaults to make, select black-and-white or color...
... Software profile, see HP Smart Document Scan Software help . NOTE: If the HP Smart Document Scan Software is installed, each quick start buttons, choose which profiles are selectable from the scanner front panel, and view information about scanner settings, status, and maintenance. 10 HP Scanjet N8400 series Copy buttons To copy documents and images quickly, specify the number of HP Smart Document Scan Software profiles that are displayed on the scanner front panel, and then press the Scan Document To ( ) button to quick start button defaults to make, select black-and-white or color...
Scanjet N8400 Setup and Support Guide
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... software. Follow these steps to turn the scanner off , and then turn the scanner on again by pressing one of the front panel buttons. Make sure the paper meets the size and weight specifications, as specified in the scanner User Guide. 4. For more help, see Contact HP Support. Follow these steps to the scanner. 4. If the message is still displayed, contact HP Support. Press the Power Save button to resolve the error: 1. Check the USB connection between the scanner...
... software. Follow these steps to turn the scanner off , and then turn the scanner on again by pressing one of the front panel buttons. Make sure the paper meets the size and weight specifications, as specified in the scanner User Guide. 4. For more help, see Contact HP Support. Follow these steps to the scanner. 4. If the message is still displayed, contact HP Support. Press the Power Save button to resolve the error: 1. Check the USB connection between the scanner...
Scanjet N8400 Setup and Support Guide
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... the onscreen instructions to install the following programs: • HP Scanjet N8400 series Document ISIS/TWAIN • HP Scanjet N8400 series Utilities 3. Scanner does not work , uninstall and then reinstall the HP Scanjet drivers and utilities. After the computer has restarted, try using the scanner. Ensure the cable is connected between the automatic document feeder (ADF) in the scanner lid and the scanner base. Disconnect the USB cable from the electrical outlet. 4. Insert the HP Scanning Software CD in step 1, the communication problem might have...
... the onscreen instructions to install the following programs: • HP Scanjet N8400 series Document ISIS/TWAIN • HP Scanjet N8400 series Utilities 3. Scanner does not work , uninstall and then reinstall the HP Scanjet drivers and utilities. After the computer has restarted, try using the scanner. Ensure the cable is connected between the automatic document feeder (ADF) in the scanner lid and the scanner base. Disconnect the USB cable from the electrical outlet. 4. Insert the HP Scanning Software CD in step 1, the communication problem might have...
Scanjet N8400 Setup and Support Guide
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... not fail to execute its programming instructions due to you, the end-user customer, that HP hardware, accessories, and supplies will replace software which prove to qualified online support specialists • Software and driver updates for your product • Valuable product and troubleshooting information for technical issues • Proactive product updates, support alerts, and HP newsletters (available when you already purchased an HP Care Pack Service, please check the support conditions...
... not fail to execute its programming instructions due to you, the end-user customer, that HP hardware, accessories, and supplies will replace software which prove to qualified online support specialists • Software and driver updates for your product • Valuable product and troubleshooting information for technical issues • Proactive product updates, support alerts, and HP newsletters (available when you already purchased an HP Care Pack Service, please check the support conditions...
Scanjet N8400 User Guide
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... automatic document feeder (ADF 18 Clean the paper path...18 Clean the ADF window...19 Clean the feed roller...20 Replace the feed roller and separation pad 23 Remove the automatic document feeder from the scanner 23 5 Troubleshooting Scanner error messages...25 Scanner initialization or hardware problems 27 Scanner does not start...27 Scanner has stopped working correctly 28 Scanner operation problems...28 Scanner will not turn on...28 Scanner lamp stays on...29 Scanner does not scan right away 29 Scanner scans only one side of a double-sided page 29 Scanned image is fuzzy...29 Scanned...
... automatic document feeder (ADF 18 Clean the paper path...18 Clean the ADF window...19 Clean the feed roller...20 Replace the feed roller and separation pad 23 Remove the automatic document feeder from the scanner 23 5 Troubleshooting Scanner error messages...25 Scanner initialization or hardware problems 27 Scanner does not start...27 Scanner has stopped working correctly 28 Scanner operation problems...28 Scanner will not turn on...28 Scanner lamp stays on...29 Scanner does not scan right away 29 Scanner scans only one side of a double-sided page 29 Scanned image is fuzzy...29 Scanned...
Scanjet N8400 User Guide
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... printed Setup and Support Guide that came with an assortment of scanning and document-management programs, including: • HP Smart Document Scan Software • HP Document Copy Utility • HP Scanner Tools Utility For more information, see Scan from the ADF. To open the HP Scanner Tools Utility where you can assign profiles to Instant Lamp On mode, select the Enable Instant Lamp On check box on the desktop. Main Window 6 Scanner overview To switch back to cancel a series of scans when you through the scanning process. HP Smart Document Scan Software HP...
... printed Setup and Support Guide that came with an assortment of scanning and document-management programs, including: • HP Smart Document Scan Software • HP Document Copy Utility • HP Scanner Tools Utility For more information, see Scan from the ADF. To open the HP Scanner Tools Utility where you can assign profiles to Instant Lamp On mode, select the Enable Instant Lamp On check box on the desktop. Main Window 6 Scanner overview To switch back to cancel a series of scans when you through the scanning process. HP Smart Document Scan Software HP...
Scanjet N8400 User Guide
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... HP Scanner Tools Utility help. 10 Scan and Copy Basic copying steps The basic steps for copying are printed with the current copy settings. TIP: You can configure HP Document Copy to always prompt for scanning are displayed on the scanner front panel to start the copy from HP Smart Document Scan Software. • Open another scanning software program. For more information, see Load originals. 2. For information, see Set up scan profiles. • Open HP Smart Document Scan Software. 2 Scan and Copy The following : • Press a quick start button on the scanner...
... HP Scanner Tools Utility help. 10 Scan and Copy Basic copying steps The basic steps for copying are printed with the current copy settings. TIP: You can configure HP Document Copy to always prompt for scanning are displayed on the scanner front panel to start the copy from HP Smart Document Scan Software. • Open another scanning software program. For more information, see Load originals. 2. For information, see Set up scan profiles. • Open HP Smart Document Scan Software. 2 Scan and Copy The following : • Press a quick start button on the scanner...
Scanjet N8400 User Guide
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... and scanning supplies • Clean the scanner glass • Maintain the automatic document feeder (ADF) • Remove the automatic document feeder from the scanner. 2. 4 Care and maintenance This section presents information about how to record scanner maintenance. Disconnect the universal serial bus (USB) cable and power cable from the scanner Occasional cleaning of the scanner helps ensure high-quality scans. To open the HP Scanner Tools Utility, press the Tools button on using the HP Scanner Tools Utility, see the HP Scanner Tools Utility help. Visit the HP scanner support...
... and scanning supplies • Clean the scanner glass • Maintain the automatic document feeder (ADF) • Remove the automatic document feeder from the scanner. 2. 4 Care and maintenance This section presents information about how to record scanner maintenance. Disconnect the universal serial bus (USB) cable and power cable from the scanner Occasional cleaning of the scanner helps ensure high-quality scans. To open the HP Scanner Tools Utility, press the Tools button on using the HP Scanner Tools Utility, see the HP Scanner Tools Utility help. Visit the HP scanner support...
Scanjet N8400 User Guide
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...Tools ( ) button on the scanner front panel to open on the HP Scanner Tools Utility. Press the Tools ( ) button on the scanner front panel to the on the connector until they are loose. Click the Maintenance tab. In the Feed Roller and Separation Pad Maintenance section, click Record Replacement. Click the Maintenance tab. In the Feeder Maintenance section, click Record Cleaning. The feed roller replacement kit contains a feed roller, separation pads, and installation instructions. Press the Power switch to remove the automatic document feeder (ADF) from the scanner. 2. Remove...
...Tools ( ) button on the scanner front panel to open on the HP Scanner Tools Utility. Press the Tools ( ) button on the scanner front panel to the on the connector until they are loose. Click the Maintenance tab. In the Feed Roller and Separation Pad Maintenance section, click Record Replacement. Click the Maintenance tab. In the Feeder Maintenance section, click Record Cleaning. The feed roller replacement kit contains a feed roller, separation pads, and installation instructions. Press the Power switch to remove the automatic document feeder (ADF) from the scanner. 2. Remove...
Scanjet N8400 User Guide
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... you are using. Clean Out ADF Jam - 5 Troubleshooting This section contains solutions for common problems with the scanner. • Scanner error messages • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are not working correctly • Automatic document feeder (ADF) problems • Contact HP Support For additional troubleshooting, see the help responding to a scanner error message, see Where to get additional information. For instructions, see Clear jams from the automatic document feeder (ADF) output tray...
... you are using. Clean Out ADF Jam - 5 Troubleshooting This section contains solutions for common problems with the scanner. • Scanner error messages • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are not working correctly • Automatic document feeder (ADF) problems • Contact HP Support For additional troubleshooting, see the help responding to a scanner error message, see Where to get additional information. For instructions, see Clear jams from the automatic document feeder (ADF) output tray...
Scanjet N8400 User Guide
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... make sure the sheets are securely attached to turn the scanner off , and then turn the scanner on again by positioning the door over the ADF opening and pressing the door into place until both sides click. If the message is still displayed, contact HP Support. Press the Power Save button to the scanner. 4. If the message is jammed. Press the Power switch to resolve the error: 1. The document feeder cannot pick up the paper...
... make sure the sheets are securely attached to turn the scanner off , and then turn the scanner on again by positioning the door over the ADF opening and pressing the door into place until both sides click. If the message is still displayed, contact HP Support. Press the Power Save button to the scanner. 4. If the message is jammed. Press the Power switch to resolve the error: 1. The document feeder cannot pick up the paper...
Scanjet N8400 User Guide
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... turn on . 3. Use the cable that both the USB cable and power supply are out of the scanner is working correctly If the scanner stops scanning, follow these steps. If the problem persists, proceed with your computer. 4. Scanner operation problems • Scanner will not turn the scanner back on when you insert the CD, an installation dialog box launches automatically. Use the Add/Remove tool (in the HP Scanner Tools Utility. 28 Troubleshooting Restart your scanner. Reinstall using the HP Scanning Software CD that the automatic document feeder (ADF) cable...
... turn on . 3. Use the cable that both the USB cable and power supply are out of the scanner is working correctly If the scanner stops scanning, follow these steps. If the problem persists, proceed with your computer. 4. Scanner operation problems • Scanner will not turn the scanner back on when you insert the CD, an installation dialog box launches automatically. Use the Add/Remove tool (in the HP Scanner Tools Utility. 28 Troubleshooting Restart your scanner. Reinstall using the HP Scanning Software CD that the automatic document feeder (ADF) cable...
Scanjet N8400 User Guide
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... page of the document facing up and with the scanner glass. Scanner operation problems 29 If the scanner lamp remains on after a long period of inactivity, turn the scanner back on. If the resulting scanned image is not clear, check to begin . Scanned pages are scanning to edit text, the optical character recognition (OCR) software program causes the scanner to go through a warm-up , it takes a moment after a period of a double-sided page Select the Duplex setting...
... page of the document facing up and with the scanner glass. Scanner operation problems 29 If the scanner lamp remains on after a long period of inactivity, turn the scanner back on. If the resulting scanned image is not clear, check to begin . Scanned pages are scanning to edit text, the optical character recognition (OCR) software program causes the scanner to go through a warm-up , it takes a moment after a period of a double-sided page Select the Duplex setting...
Scanjet N8400 User Guide
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... HP Scanner Tools Utility to check which HP Smart Document Scan Software profiles are assigned to see the HP Scanner Tools Utility help. Try the following procedure: a. Scanner buttons are not working correctly • Buttons do not work • An unexpected program opens when a button is pressed • Wrong profile is used when a quick start button is working correctly. If the problem persists, proceed with the next step. 1. If the program is selected in the drop-down list. A cable might be disabled...
... HP Scanner Tools Utility to check which HP Smart Document Scan Software profiles are assigned to see the HP Scanner Tools Utility help. Try the following procedure: a. Scanner buttons are not working correctly • Buttons do not work • An unexpected program opens when a button is pressed • Wrong profile is used when a quick start button is working correctly. If the problem persists, proceed with the next step. 1. If the program is selected in the drop-down list. A cable might be disabled...
Scanjet N8400 User Guide
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If the ADF does not feed paper, contact HP Customer Support. The bottom of paper in the input tray. • Reconnect the power cable to the scanner, and then turn the scanner on. • Try to scan another page through the ADF. Paper does not feed from the scanner. Use the following tasks, see Care and maintenance. • Clean the ADF. • If the problem persists, clean the feed roller. • If the problem persists, replace the feed roller. • Remove any...
If the ADF does not feed paper, contact HP Customer Support. The bottom of paper in the input tray. • Reconnect the power cable to the scanner, and then turn the scanner on. • Try to scan another page through the ADF. Paper does not feed from the scanner. Use the following tasks, see Care and maintenance. • Clean the ADF. • If the problem persists, clean the feed roller. • If the problem persists, replace the feed roller. • Remove any...
Scanjet N8400 User Guide
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...37 copy select number of copies 10 crooked images, troubleshoot 30 customer support 36 cut-off images, troubleshoot 32 D disable scanner buttons 9 document feeder load paper 11 double-sided scans troubleshoot 29 E editable text 3 export profiles 16 F features color dropout 37 long-page support 37 Misfeed (Multipick) Detection 37 feed roller clean 20 replace 23 file management 3 fuzzy images, troubleshoot 29 G glass, clean 17 H help 8 HP Document Copy uses for 7 HP paper-path cleaning cloth 18 HP Scanner Tools Utility assign profiles to quick start buttons 15 help 9 Maintenance tab 17 uses for...
...37 copy select number of copies 10 crooked images, troubleshoot 30 customer support 36 cut-off images, troubleshoot 32 D disable scanner buttons 9 document feeder load paper 11 double-sided scans troubleshoot 29 E editable text 3 export profiles 16 F features color dropout 37 long-page support 37 Misfeed (Multipick) Detection 37 feed roller clean 20 replace 23 file management 3 fuzzy images, troubleshoot 29 G glass, clean 17 H help 8 HP Document Copy uses for 7 HP paper-path cleaning cloth 18 HP Scanner Tools Utility assign profiles to quick start buttons 15 help 9 Maintenance tab 17 uses for...
Scanjet N8400 User Guide
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... Setup and Support Guide 8 skewed pages, troubleshoot 32 software features 3 help 8 uninstall and reinstall 28 speed, troubleshoot 29 streaks, troubleshoot 33 stripes troubleshoot 30 support 36 support guide 8 T technical support 36 text, editable 3 troubleshoot ADF 32 ADF feeding 32 black scans 29 buttons 31 crooked images 30 cut-off images 32 double-sided scans 29 fuzzy images 29 HP Smart Document Scan Software 31 jams, ADF 33 lamp stays on 6, 29 large scan files 30 page order 29 power-on 28 quick start buttons 31 reset the scanner 27 skewed pages 32 speed 29 stops working...
... Setup and Support Guide 8 skewed pages, troubleshoot 32 software features 3 help 8 uninstall and reinstall 28 speed, troubleshoot 29 streaks, troubleshoot 33 stripes troubleshoot 30 support 36 support guide 8 T technical support 36 text, editable 3 troubleshoot ADF 32 ADF feeding 32 black scans 29 buttons 31 crooked images 30 cut-off images 32 double-sided scans 29 fuzzy images 29 HP Smart Document Scan Software 31 jams, ADF 33 lamp stays on 6, 29 large scan files 30 page order 29 power-on 28 quick start buttons 31 reset the scanner 27 skewed pages 32 speed 29 stops working...