Setup and Support Guide
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... buttons 12 Power Save button 12 Cancel button...12 3 Other scanner materials 13 Scanning software CDs 13 Film templates...16 Customizable button labels 17 How to remove the automatic document feeder (ADF 17 4 Where to get additional information 19 Windows...19 Macintosh...19 5 Care and maintenance 20 6 Troubleshooting 21 Installation dialog box does not display (Windows 21 Scanner error messages 21 Other sources for help 21 Scanner does not work after installation 21 7 Product support 24 Accessibility Web site 24 HP Scanjet...
... buttons 12 Power Save button 12 Cancel button...12 3 Other scanner materials 13 Scanning software CDs 13 Film templates...16 Customizable button labels 17 How to remove the automatic document feeder (ADF 17 4 Where to get additional information 19 Windows...19 Macintosh...19 5 Care and maintenance 20 6 Troubleshooting 21 Installation dialog box does not display (Windows 21 Scanner error messages 21 Other sources for help 21 Scanner does not work after installation 21 7 Product support 24 Accessibility Web site 24 HP Scanjet...
Setup and Support Guide
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... scanner user guide. Customizable buttons The customizable buttons are not installed on a Windows computer, these buttons have no function. 10 HP Scanjet 8300 series You can use the scanner buttons Use the buttons on the scanner front panel to start a scan, select a destination for archiving Note If either HP Smart Document Scan Software or HP Solution Center are labeled 1, 2, 3, and 4. English 2 How to use these buttons to automate your most frequent scanning tasks, such as: ● Scan a document to a searchable PDF...
... scanner user guide. Customizable buttons The customizable buttons are not installed on a Windows computer, these buttons have no function. 10 HP Scanjet 8300 series You can use the scanner buttons Use the buttons on the scanner front panel to start a scan, select a destination for archiving Note If either HP Smart Document Scan Software or HP Solution Center are labeled 1, 2, 3, and 4. English 2 How to use these buttons to automate your most frequent scanning tasks, such as: ● Scan a document to a searchable PDF...
Setup and Support Guide
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...copies black-and-white or color. Macintosh Press the Button Settings button to make and whether to open the HP Scanner Preferences. You can use the Copy button to open the HP Photosmart Software Button Settings dialog box or HP Smart Document Scan Software depending on which program is installed on the computer, use the Button Settings button to view and change the settings for the scanner buttons, including the four customizable buttons. English Button Settings button Use the Button Settings button to open the Button Settings Utility. Windows If both HP Smart Document Scan Software...
...copies black-and-white or color. Macintosh Press the Button Settings button to make and whether to open the HP Scanner Preferences. You can use the Copy button to open the HP Photosmart Software Button Settings dialog box or HP Smart Document Scan Software depending on which program is installed on the computer, use the Button Settings button to view and change the settings for the scanner buttons, including the four customizable buttons. English Button Settings button Use the Button Settings button to open the Button Settings Utility. Windows If both HP Smart Document Scan Software...
Setup and Support Guide
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... scanning again, just press one of scans when you are not using the scanner. English Chapter 2 Scan Document To buttons Windows If HP Photosmart Software is installed on the computer, you can press the Scan Document To button to open HP Smart Document Scan Software so that you can select a scan profile to use the Scan Document To button ( ) to send a scan to cancel a series of the front panel scan buttons to a software program. When you are scanning from the ADF. 12 HP Scanjet 8300 series...
... scanning again, just press one of scans when you are not using the scanner. English Chapter 2 Scan Document To buttons Windows If HP Photosmart Software is installed on the computer, you can press the Scan Document To button to open HP Smart Document Scan Software so that you can select a scan profile to use the Scan Document To button ( ) to send a scan to cancel a series of the front panel scan buttons to a software program. When you are scanning from the ADF. 12 HP Scanjet 8300 series...
Setup and Support Guide
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...; HP Scan Pro help , double-click the HP Solution Center icon on the Button Settings Utility dialog box. Macintosh Macintosh users can refer to these additional sources of information: ● HP Scanjet 8300 series User Guide: The scanner user guide provides the information you can print all or parts of the following depending on the HP Smart Document Scan Software toolbar. ● Button Settings Utility help to know for using, maintaining, and troubleshooting the scanner. Click the tab for configuring the scanner customizable buttons. To open HP Device Manager help...
...; HP Scan Pro help , double-click the HP Solution Center icon on the Button Settings Utility dialog box. Macintosh Macintosh users can refer to these additional sources of information: ● HP Scanjet 8300 series User Guide: The scanner user guide provides the information you can print all or parts of the following depending on the HP Smart Document Scan Software toolbar. ● Button Settings Utility help to know for using, maintaining, and troubleshooting the scanner. Click the tab for configuring the scanner customizable buttons. To open HP Device Manager help...
Setup and Support Guide
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... working order. Right-click the HP CD icon, and then click Explore. 3. Connect the power cable on page 8. ● Disconnect the power cable from the scanner and turn on page 19. Other sources for help For more information, see Where to the scanner and then turn off the computer. Check the cables Verify that order. Step 1. Double-click the setup.exe file. Scanner error messages The scanner displays error messages on the back of the scanner error codes...
... working order. Right-click the HP CD icon, and then click Explore. 3. Connect the power cable on page 8. ● Disconnect the power cable from the scanner and turn on page 19. Other sources for help For more information, see Where to the scanner and then turn off the computer. Check the cables Verify that order. Step 1. Double-click the setup.exe file. Scanner error messages The scanner displays error messages on the back of the scanner error codes...
Setup and Support Guide
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.... Select HP Scanjet Scanner Drivers 6.0, and then click Remove or Change/ Remove. 5. After the HP scanning software is displayed. 4. Restart the computer. 8. After the HP scanning software has installed, connect the scanner to an electrical outlet, turn on the scanner, and then use the USB cable to connect the scanner to Settings, and then click Control Panel. 3. Uninstall and then reinstall the HP scanning software (Windows) If checking the scanner cable connections did not solve the problem, the problem might have occurred because of currently installed programs is removed...
.... Select HP Scanjet Scanner Drivers 6.0, and then click Remove or Change/ Remove. 5. After the HP scanning software is displayed. 4. Restart the computer. 8. After the HP scanning software has installed, connect the scanner to an electrical outlet, turn on the scanner, and then use the USB cable to connect the scanner to Settings, and then click Control Panel. 3. Uninstall and then reinstall the HP scanning software (Windows) If checking the scanner cable connections did not solve the problem, the problem might have occurred because of currently installed programs is removed...
User Guide
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... settings 41 8 Configure the scanner customizable buttons 42 Open the HP Button Settings Utility 42 Configure buttons tab 42 General info tab ...43 9 Care and maintenance 45 Order maintenance and scanning supplies 45 Clean the scanner glass 45 Clean the transparent materials adapter (TMA 46 Clean and maintain the automatic document feeder (ADF 46 10 Troubleshooting 50 Scanner initialization or hardware problems 50 Scanner operation problems 51 Scanner buttons are not working correctly 53 Slides, negatives, and TMA issues 55 Automatic document feeder (ADF) problems 56 User Guide...
... settings 41 8 Configure the scanner customizable buttons 42 Open the HP Button Settings Utility 42 Configure buttons tab 42 General info tab ...43 9 Care and maintenance 45 Order maintenance and scanning supplies 45 Clean the scanner glass 45 Clean the transparent materials adapter (TMA 46 Clean and maintain the automatic document feeder (ADF 46 10 Troubleshooting 50 Scanner initialization or hardware problems 50 Scanner operation problems 51 Scanner buttons are not working correctly 53 Slides, negatives, and TMA issues 55 Automatic document feeder (ADF) problems 56 User Guide...
User Guide
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... programs. 4 HP Scanjet 8300 series For more information, see Customizable buttons. For more information about configuring the customizable buttons, see the printed Setup and Support Guide that you can be attached directly to the scanner or to another object in the scanner working area. The label can print if you must install HP Photosmart Software or HP Solution Center on the scanner front panel to start a scan, select a destination for a scan, and configure some scanner settings. 1 Power Save button 2 Customizable buttons (1, 2, 3, and 4) 3 Copy buttons...
... programs. 4 HP Scanjet 8300 series For more information, see Customizable buttons. For more information about configuring the customizable buttons, see the printed Setup and Support Guide that you can be attached directly to the scanner or to another object in the scanner working area. The label can print if you must install HP Photosmart Software or HP Solution Center on the scanner front panel to start a scan, select a destination for a scan, and configure some scanner settings. 1 Power Save button 2 Customizable buttons (1, 2, 3, and 4) 3 Copy buttons...
User Guide
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..., and then click HP Photosmart Studio Help. 8 HP Scanjet 8300 series For help If HP Photosmart Studio is installed on the computer, doubleclick the HP Smart Document Scan Software icon on , maintenance suggestions, and more. HP Photosmart Studio help opening the HP Button Settings Utility, see Open the HP Button Settings Utility. HP Smart Document Scan Software help with another scanning program, open the HP Button Settings Utility help Use the Configure buttons tab to find information about the status of the scanner hardware: scan count, born-on date, scanner model, lamp on the...
..., and then click HP Photosmart Studio Help. 8 HP Scanjet 8300 series For help If HP Photosmart Studio is installed on the computer, doubleclick the HP Smart Document Scan Software icon on , maintenance suggestions, and more. HP Photosmart Studio help opening the HP Button Settings Utility, see Open the HP Button Settings Utility. HP Smart Document Scan Software help with another scanning program, open the HP Button Settings Utility help Use the Configure buttons tab to find information about the status of the scanner hardware: scan count, born-on date, scanner model, lamp on the...
User Guide
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...-save mode. For more information, see Configure the scanner customizable buttons. Power Save button When not using the scanner, press the Power Save button to cancel a series of scans when you are scanning from the ADF. Macintosh Use the Button Settings button to open the Front Panel (including HP Solution Button Settings dialog box. HP Photosmart Software Use the Button Settings button to open the Button Settings Utility. Click Scanner Buttons to turn the lamp back on the computer HP Smart Document Scan Software only Use the Button Settings button to open the HP Scanjet...
...-save mode. For more information, see Configure the scanner customizable buttons. Power Save button When not using the scanner, press the Power Save button to cancel a series of scans when you are scanning from the ADF. Macintosh Use the Button Settings button to open the Front Panel (including HP Solution Button Settings dialog box. HP Photosmart Software Use the Button Settings button to open the Button Settings Utility. Click Scanner Buttons to turn the lamp back on the computer HP Smart Document Scan Software only Use the Button Settings button to open the HP Scanjet...
User Guide
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... scanner front panel buttons ● Scan from the HP scanning software (Windows) ● Scan from the HP scanning software (Macintosh) Scan from the HP scanning software (Windows) Depending on what HP scanning software is installed on the computer, the buttons can start a scan Start a scan in one of the following: - Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to use the scanner buttons. Select the scan profile that you can be configured for basic scanning functions, such as scanning pictures and documents...
... scanner front panel buttons ● Scan from the HP scanning software (Windows) ● Scan from the HP scanning software (Macintosh) Scan from the HP scanning software (Windows) Depending on what HP scanning software is installed on the computer, the buttons can start a scan Start a scan in one of the following: - Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to use the scanner buttons. Select the scan profile that you can be configured for basic scanning functions, such as scanning pictures and documents...
User Guide
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... sized pages face-up in the document input tray, with the first page on the computer and the computer operating system. ● Scan with the automatic document feeder (ADF) ● Scan a document for editable text ● Scan a document as an image ● Scan a document to a PDF Scan with the automatic document feeder (ADF) This section explains how to use the automatic document feeder (ADF) for the HP Scanjet 8300 series scanner. ● Choose acceptable paper for the ADF ● Load originals in the ADF ● Scan one-sided documents...
... sized pages face-up in the document input tray, with the first page on the computer and the computer operating system. ● Scan with the automatic document feeder (ADF) ● Scan a document for editable text ● Scan a document as an image ● Scan a document to a PDF Scan with the automatic document feeder (ADF) This section explains how to use the automatic document feeder (ADF) for the HP Scanjet 8300 series scanner. ● Choose acceptable paper for the ADF ● Load originals in the ADF ● Scan one-sided documents...
User Guide
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... then click Button Settings Utility. Note Macintosh users can configure these buttons. Windows users can change the scan settings, such as scan resolution and color management, for each button. 42 HP Scanjet 8300 series If only one of the dialog box displays the profile configured for these buttons to configure the scanner customizable buttons. Each scanner button is installed on the computer, the buttons default to operate with that you perform often. To configure the customizable buttons to working with HP Smart Document Scan Software, under the...
... then click Button Settings Utility. Note Macintosh users can configure these buttons. Windows users can change the scan settings, such as scan resolution and color management, for each button. 42 HP Scanjet 8300 series If only one of the dialog box displays the profile configured for these buttons to configure the scanner customizable buttons. Each scanner button is installed on the computer, the buttons default to operate with that you perform often. To configure the customizable buttons to working with HP Smart Document Scan Software, under the...
User Guide
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... glass cleaner to see support and troubleshooting information, and then enter the scanner product name and model number. When you have sharp edges in the scanner. Routine cleaning and maintenance should perform routine cleaning as the HP ADF cleaning cloth or the ADF roller replacement kit are available for and maintain the scanner. ● Order maintenance and scanning supplies ● Clean the scanner glass ● Clean the transparent materials adapter (TMA) ● Clean and maintain the automatic document feeder (ADF) Occasional cleaning...
... glass cleaner to see support and troubleshooting information, and then enter the scanner product name and model number. When you have sharp edges in the scanner. Routine cleaning and maintenance should perform routine cleaning as the HP ADF cleaning cloth or the ADF roller replacement kit are available for and maintain the scanner. ● Order maintenance and scanning supplies ● Clean the scanner glass ● Clean the transparent materials adapter (TMA) ● Clean and maintain the automatic document feeder (ADF) Occasional cleaning...
User Guide
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... solutions for common problems with the next step. 1. After each step, start a scan to the back of the scanner correctly. Shut down the computer operating system, turn the computer off . 4. Close the scanning software, if it is connected to see if the scanner is working correctly ● Slides, negatives, and TMA issues ● Automatic document feeder (ADF) problems ● Contact HP Support For additional troubleshooting, see the help for the HP scanning program that the USB cable is open. 2.
... solutions for common problems with the next step. 1. After each step, start a scan to the back of the scanner correctly. Shut down the computer operating system, turn the computer off . 4. Close the scanning software, if it is connected to see if the scanner is working correctly ● Slides, negatives, and TMA issues ● Automatic document feeder (ADF) problems ● Contact HP Support For additional troubleshooting, see the help for the HP scanning program that the USB cable is open. 2.
User Guide
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... System Preferences. 3. The HP Scanjet Scanner pane is the Power Save mode. If the scanner has not been used for 15 minutes. You can set to get additional information. Reset the resolution to work with lamp settings. 4. Open HP Device Manager. 2. Click Scanner Lamp to a lower level. Click Information and Settings, and then click Scanner preferences. Wait for the HP scanning software to provide the best balance between image quality and file size. 52 HP Scanjet 8300 series For more slowly...
... System Preferences. 3. The HP Scanjet Scanner pane is the Power Save mode. If the scanner has not been used for 15 minutes. You can set to get additional information. Reset the resolution to work with lamp settings. 4. Open HP Device Manager. 2. Click Scanner Lamp to a lower level. Click Information and Settings, and then click Scanner preferences. Wait for the HP scanning software to provide the best balance between image quality and file size. 52 HP Scanjet 8300 series For more slowly...
User Guide
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... tab. If the program that you want is not selected. - Open Control Panel, select Scanners and Cameras, and then select your computer. ● The buttons might be disabled. Ensure that the Disable Device Events option is not installed, then use the HP Button Settings Utility to see Configure the scanner customizable buttons. Chapter 10 Buttons do not work After each step, start a scan to configure the buttons for HP Smart Document Scan Software. If the problem continues, proceed with...
... tab. If the program that you want is not selected. - Open Control Panel, select Scanners and Cameras, and then select your computer. ● The buttons might be disabled. Ensure that the Disable Device Events option is not installed, then use the HP Button Settings Utility to see Configure the scanner customizable buttons. Chapter 10 Buttons do not work After each step, start a scan to configure the buttons for HP Smart Document Scan Software. If the problem continues, proceed with...
User Guide
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.... 2. User Guide 57 Load fewer pages in the input tray. - For more than the maximum number of paper in the input tray, and remove pages from the output tray. ● Clean the ADF to help , install the ADF Roller Replacement kit. Ensure that the accessory cable is longer, use the scanner glass to scan it by pressing firmly. ● A problem with the ADF hardware might exist. Try to test the ADF: - See Clean and maintain the automatic document feeder (ADF) for "cleaning...
.... 2. User Guide 57 Load fewer pages in the input tray. - For more than the maximum number of paper in the input tray, and remove pages from the output tray. ● Clean the ADF to help , install the ADF Roller Replacement kit. Ensure that the accessory cable is longer, use the scanner glass to scan it by pressing firmly. ● A problem with the ADF hardware might exist. Try to test the ADF: - See Clean and maintain the automatic document feeder (ADF) for "cleaning...
User Guide
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To obtain an ADF Roller Replacement kit, visit www.hp.com. Use the HP Button Settings Utility to keep track of the ADF scan count. Contact HP Support For support contact information, see General info tab. HP recommends that came with the scanner. If the ADF frequently jams or misfeeds paper, then replace the feed-roller assembly. User Guide 61 For more information, see the printed Setup and Support Guide that you replace the feed-roller assembly every 100,000 scans. Replace the feed-roller assembly You can find the feed-roller assembly under the ADF lid.
To obtain an ADF Roller Replacement kit, visit www.hp.com. Use the HP Button Settings Utility to keep track of the ADF scan count. Contact HP Support For support contact information, see General info tab. HP recommends that came with the scanner. If the ADF frequently jams or misfeeds paper, then replace the feed-roller assembly. User Guide 61 For more information, see the printed Setup and Support Guide that you replace the feed-roller assembly every 100,000 scans. Replace the feed-roller assembly You can find the feed-roller assembly under the ADF lid.