User Guide
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... 1 Getting started...1 Best practices ...1 Caring for your safety and comfort ...1 Advantages of flicker-free technology (select products only 2 Adjusting low blue light mode (select products only 2 Restoring monitor brightness to factory default (select products only 3 Getting information ...3 2 Getting to know your computer...5 Locating hardware ...5 Locating software...5 Setting up your computer...5 Identifying USB ports...6 Shutting down (turning off) the computer...8 3 Connecting to a network ...9 Connecting to a wireless network ...9 Using the wireless controls ...9 Airplane mode key...
... 1 Getting started...1 Best practices ...1 Caring for your safety and comfort ...1 Advantages of flicker-free technology (select products only 2 Adjusting low blue light mode (select products only 2 Restoring monitor brightness to factory default (select products only 3 Getting information ...3 2 Getting to know your computer...5 Locating hardware ...5 Locating software...5 Setting up your computer...5 Identifying USB ports...6 Shutting down (turning off) the computer...8 3 Connecting to a network ...9 Connecting to a wireless network ...9 Using the wireless controls ...9 Airplane mode key...
User Guide
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Connecting video devices using an HDMI cable (select products only 17 Connecting a high-definition TV or monitor using HDMI 17 Setting up HDMI audio ...18 Turn on HDMI audio ...18 Return audio to computer speakers...18 Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only 19 Discovering and connecting to Miracast-compatible wireless displays (select products only 20 Using data transfer ...20 Connecting devices to a USB Type-C port (select products only 20 5 Navigating the screen ...21 Using touch gestures (select products only)...21 Using the...
Connecting video devices using an HDMI cable (select products only 17 Connecting a high-definition TV or monitor using HDMI 17 Setting up HDMI audio ...18 Turn on HDMI audio ...18 Return audio to computer speakers...18 Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only 19 Discovering and connecting to Miracast-compatible wireless displays (select products only 20 Using data transfer ...20 Connecting devices to a USB Type-C port (select products only 20 5 Navigating the screen ...21 Using touch gestures (select products only)...21 Using the...
User Guide
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... Safety & Comfort Guide, located on page 9. ● Recover factory settings See Backing up your computer Instructions Setup Instructions or Quick Setup poster - Select Advanced. 3. Select Factory Reset. Select Support. 4. Then select Manuals. ● Order parts and find your computer ● Connect to a TV (select products only) Restoring monitor brightness to videos about using the features of your product. Restoring monitor brightness to factory default (select products only) You can use the HP Display Control application to...
... Safety & Comfort Guide, located on page 9. ● Recover factory settings See Backing up your computer Instructions Setup Instructions or Quick Setup poster - Select Advanced. 3. Select Factory Reset. Select Support. 4. Then select Manuals. ● Order parts and find your computer ● Connect to a TV (select products only) Restoring monitor brightness to videos about using the features of your product. Restoring monitor brightness to factory default (select products only) You can use the HP Display Control application to...
User Guide
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... in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. USB Type-C Thunderbolt port with HP Sleep and Connects a USB device, provides high-speed data transfer, and Charge charges small devices (such as a smartphone) when the computer is on or in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. Connects a display device that has a USB Type-C connector, providing display output. USB Type-C SuperSpeed port...
... in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. USB Type-C Thunderbolt port with HP Sleep and Connects a USB device, provides high-speed data transfer, and Charge charges small devices (such as a smartphone) when the computer is on or in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. Connects a display device that has a USB Type-C connector, providing display output. USB Type-C SuperSpeed port...
User Guide
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..., speakers, and cameras. This chapter helps you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. - or - Connecting to a network 9 But even at the factory. All the wireless devices on your wireless devices, not the status of websites by using one or more features. ● Airplane mode key (also called wireless button...
..., speakers, and cameras. This chapter helps you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. - or - Connecting to a network 9 But even at the factory. All the wireless devices on your wireless devices, not the status of websites by using one or more features. ● Airplane mode key (also called wireless button...
User Guide
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... wireless signals travel) depends on -screen instructions to enter a security code. On the taskbar, select the network status icon. 10 Chapter 3 Connecting to the modem, and test the internet service. 1. The ISP will help set up the modem, install a network cable to connect your home, you to manually search for and connect to a network or to : 1. NOTE: If you do not see the WLAN that the WLAN device is displayed...
... wireless signals travel) depends on -screen instructions to enter a security code. On the taskbar, select the network status icon. 10 Chapter 3 Connecting to the modem, and test the internet service. 1. The ISP will help set up the modem, install a network cable to connect your home, you to manually search for and connect to a network or to : 1. NOTE: If you do not see the WLAN that the WLAN device is displayed...
User Guide
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... network operators require the use a Bluetooth device, you are adding, follow the on-screen instructions to verify that device is enabled under the Location setting. ■ Select the Search icon in the taskbar, type location in the Add a device dialog box, select Bluetooth. 4. For information about you can use of a subscriber identity module (SIM) card. Using Bluetooth wireless devices (select products only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections...
... network operators require the use a Bluetooth device, you are adding, follow the on-screen instructions to verify that device is enabled under the Location setting. ■ Select the Search icon in the taskbar, type location in the Add a device dialog box, select Bluetooth. 4. For information about you can use of a subscriber identity module (SIM) card. Using Bluetooth wireless devices (select products only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections...
User Guide
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... access this document: Enjoying entertainment features 13 Using the camera Your computer has one or more powerful entertainment center, connect external devices like Windows Hello. See Computer security features on headphones, earbuds, or a headset. Connecting speakers You can also play CDs. To connect high-definition speakers to video chat, record video, and record still images. Cameras might be front facing, rear facing, or pop up HDMI audio on...
... access this document: Enjoying entertainment features 13 Using the camera Your computer has one or more powerful entertainment center, connect external devices like Windows Hello. See Computer security features on headphones, earbuds, or a headset. Connecting speakers You can also play CDs. To connect high-definition speakers to video chat, record video, and record still images. Cameras might be front facing, rear facing, or pop up HDMI audio on...
User Guide
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... Start button, select Settings, and then select System. NOTE: To connect a USB Type-C DisplayPort (DP) device to the external DisplayPort device. 3. Press the Windows key + p to the correct port on the computer, using a USB Type-C cable (select products only) To see video or high-resolution display output on an external DisplayPort device, connect the DisplayPort device according to find your product. Each time you choose the Extend option, increase the screen resolution of the external device...
... Start button, select Settings, and then select System. NOTE: To connect a USB Type-C DisplayPort (DP) device to the external DisplayPort device. 3. Press the Windows key + p to the correct port on the computer, using a USB Type-C cable (select products only) To see video or high-resolution display output on an external DisplayPort device, connect the DisplayPort device according to find your product. Each time you choose the Extend option, increase the screen resolution of the external device...
User Guide
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... external Thunderbolt device. 3. NOTE: To connect a VGA video device to your computer, you press the Windows key + p, the display state changes. Each time you need a USB Type-C cable, purchased separately. 1. Select the Start button, select Settings, and then select System. Under Display, select the appropriate resolution, and then select Keep changes. NOTE: To connect a USB Type-C Thunderbolt device to your computer, you choose the Extend option, increase the screen resolution of the cable to the instructions. Connecting a Thunderbolt device using a VGA cable...
... external Thunderbolt device. 3. NOTE: To connect a VGA video device to your computer, you press the Windows key + p, the display state changes. Each time you need a USB Type-C cable, purchased separately. 1. Select the Start button, select Settings, and then select System. Under Display, select the appropriate resolution, and then select Keep changes. NOTE: To connect a USB Type-C Thunderbolt device to your computer, you choose the Extend option, increase the screen resolution of the cable to the instructions. Connecting a Thunderbolt device using a VGA cable...
User Guide
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... select Control Panel. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Using touch gestures (select products only) You can navigate the computer screen by using touch gestures (select products only) and by using the keyboard and mouse. Select the Search icon in the taskbar, type control panel in all apps. Using the keyboard and mouse The keyboard and mouse...
... select Control Panel. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Using touch gestures (select products only) You can navigate the computer screen by using touch gestures (select products only) and by using the keyboard and mouse. Select the Search icon in the taskbar, type control panel in all apps. Using the keyboard and mouse The keyboard and mouse...
User Guide
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... system. Switches the screen image between display devices connected to get help in Windows" webpage. Turns the keyboard backlight off . After you adjust the keyboard backlight setting, the backlight will turn the keyboard backlight back on or off after 30 seconds of a DVD or a Blu-ray Disc (BD). Plays the next track of an audio CD or the next section of the keyboard backlight. Mutes or restores speaker sound. On...
... system. Switches the screen image between display devices connected to get help in Windows" webpage. Turns the keyboard backlight off . After you adjust the keyboard backlight setting, the backlight will turn the keyboard backlight back on or off after 30 seconds of a DVD or a Blu-ray Disc (BD). Plays the next track of an audio CD or the next section of the keyboard backlight. Mutes or restores speaker sound. On...
User Guide
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..., type support in the search box, and then select Windows Update settings. 24 Chapter 6 Maintaining your operating system, you do not get the most recent gaming software. Select Start, and then select Microsoft Store. 2. Under My notebook, select Updates. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for updates. 3. Depending on your computer The Software and Drivers window opens, and Windows checks...
..., type support in the search box, and then select Windows Update settings. 24 Chapter 6 Maintaining your operating system, you do not get the most recent gaming software. Select Start, and then select Microsoft Store. 2. Under My notebook, select Updates. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for updates. 3. Depending on your computer The Software and Drivers window opens, and Windows checks...
User Guide
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... off completely, and then turn it on -screen instructions. Run the wireless setup wizard. 1. Cannot connect to open the wizard, and then follow the on again. ● Update the drivers. Select the Search icon in the taskbar, type repair in the notification area, at the far right of the taskbar. 2. Software troubleshooting 35 A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the following table for...
... off completely, and then turn it on -screen instructions. Run the wireless setup wizard. 1. Cannot connect to open the wizard, and then follow the on again. ● Update the drivers. Select the Search icon in the taskbar, type repair in the notification area, at the far right of the taskbar. 2. Software troubleshooting 35 A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the following table for...
User Guide
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... have installed on your problem. 1. You can also set restore points manually. Table 8-8 Software symptoms and solutions (continued) Symptom Software programs are prompted for an administrator password or confirmation, type the password or provide confirmation. 2. NOTE: If you want to expand the list of the type of a driver, select Roll Back Driver, and then follow the on -screen instructions. Right-click This PC, and then select Properties. 3. Updating device drivers...
... have installed on your problem. 1. You can also set restore points manually. Table 8-8 Software symptoms and solutions (continued) Symptom Software programs are prompted for an administrator password or confirmation, type the password or provide confirmation. 2. NOTE: If you want to expand the list of the type of a driver, select Roll Back Driver, and then follow the on -screen instructions. Right-click This PC, and then select Properties. 3. Updating device drivers...
User Guide
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... installed, you can access it from HP Support Assistant or the Start menu. The tool runs within the Windows operating system to determine whether the computer hardware is installed, follow these steps to open the Event Automation Service (EAS) page, where you can log the case. - Select the Search icon in the taskbar, type support in the taskbar. 38 Chapter 9 Using HP PC Hardware Diagnostics For interactive tests, such as keyboard, mouse, or audio and video...
... installed, you can access it from HP Support Assistant or the Start menu. The tool runs within the Windows operating system to determine whether the computer hardware is installed, follow these steps to open the Event Automation Service (EAS) page, where you can log the case. - Select the Search icon in the taskbar, type support in the taskbar. 38 Chapter 9 Using HP PC Hardware Diagnostics For interactive tests, such as keyboard, mouse, or audio and video...
User Guide
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... on-screen instructions. Backing up information and creating recovery media These methods of creating recovery media and backups are available on a bootable USB flash drive. IMPORTANT: HP recommends that you will be performing recovery procedures on page 45 to restore your computer to a working state sooner than using online tools. IMPORTANT: For a tablet with an external USB drive or using the HP recovery discs. You can do this task either using Windows Backup...
... on-screen instructions. Backing up information and creating recovery media These methods of creating recovery media and backups are available on a bootable USB flash drive. IMPORTANT: HP recommends that you will be performing recovery procedures on page 45 to restore your computer to a working state sooner than using online tools. IMPORTANT: For a tablet with an external USB drive or using the HP recovery discs. You can do this task either using Windows Backup...
User Guide
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.... This must be available in a few days. (This option might not be done first before you have parts replaced, you attempted to http://www.hp.com/support. By breaking the security seal on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer needs to be repaired or to upgrade any problems setting up your new computer.
.... This must be available in a few days. (This option might not be done first before you have parts replaced, you attempted to http://www.hp.com/support. By breaking the security seal on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer needs to be repaired or to upgrade any problems setting up your new computer.
User Guide
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... 39 failure ID code 38 installing 40 using 38 HP Recovery media recovery 45 HP Sure Recover 46 I IMEI number 10 International Association of Accessibility Professionals 50 K keyboard backlight action key 21 keys airplane mode 21 L locating information hardware 5 software 5 low blue light mode, adjusting 2 M maintenance Disk Cleanup 23 Disk Defragmenter 23 updating programs and drivers 24 MEID number 10 microphone, connecting 14 Miracast 20 mobile broadband activating 10 IMEI number 10 MEID number 10 monitor brightness default, restoring 3 N navigating the screen 21 O operating specifications...
... 39 failure ID code 38 installing 40 using 38 HP Recovery media recovery 45 HP Sure Recover 46 I IMEI number 10 International Association of Accessibility Professionals 50 K keyboard backlight action key 21 keys airplane mode 21 L locating information hardware 5 software 5 low blue light mode, adjusting 2 M maintenance Disk Cleanup 23 Disk Defragmenter 23 updating programs and drivers 24 MEID number 10 microphone, connecting 14 Miracast 20 mobile broadband activating 10 IMEI number 10 MEID number 10 monitor brightness default, restoring 3 N navigating the screen 21 O operating specifications...
User Guide
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... port with HP Sleep and Charge 7 VGA 16 ports, identifying 6 public WLAN connection 10 R recovery 44 discs 45 media 45 USB flash drive 45 recovery media 44 creating using HP Cloud Recovery Download Tool 44 creating using Windows tools 44 Remote HP PC Hardware Diagnostics UEFI settings customizing 42 using 42 resources, accessibility 52 restoring 44 restoring and recovery methods 45 S screen navigating 21 Section 508 accessibility standards 51 security features 29 shipping the computer 27 shutdown 8 software Disk Cleanup 23 Disk Defragmenter 23 sound See audio sound settings, using 14 speakers...
... port with HP Sleep and Charge 7 VGA 16 ports, identifying 6 public WLAN connection 10 R recovery 44 discs 45 media 45 USB flash drive 45 recovery media 44 creating using HP Cloud Recovery Download Tool 44 creating using Windows tools 44 Remote HP PC Hardware Diagnostics UEFI settings customizing 42 using 42 resources, accessibility 52 restoring 44 restoring and recovery methods 45 S screen navigating 21 Section 508 accessibility standards 51 security features 29 shipping the computer 27 shutdown 8 software Disk Cleanup 23 Disk Defragmenter 23 sound See audio sound settings, using 14 speakers...