Quick Setup & Getting Started Guide
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...Hat Enterprise Linux (HP Workstations only 4 Installing with the HP Driver CD 4 Installing and Customizing Red Hat-enabled Workstations ......... 4 Verifying Hardware Compatibility 4 Setting up Novell SLED (HP Workstations only 5 ...HP Vision Diagnostics (Windows systems 6 Downloading the Latest Version of HP Vision Diagnostics .......... 7 Turning Off the Computer 7 Finding More Information 8 Before You Call for Technical Support 8 Helpful Hints 10 Basic Troubleshooting 11 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 12 Using, Updating, and Maintaining Your PC...
...Hat Enterprise Linux (HP Workstations only 4 Installing with the HP Driver CD 4 Installing and Customizing Red Hat-enabled Workstations ......... 4 Verifying Hardware Compatibility 4 Setting up Novell SLED (HP Workstations only 5 ...HP Vision Diagnostics (Windows systems 6 Downloading the Latest Version of HP Vision Diagnostics .......... 7 Turning Off the Computer 7 Finding More Information 8 Before You Call for Technical Support 8 Helpful Hints 10 Basic Troubleshooting 11 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 12 Using, Updating, and Maintaining Your PC...
Quick Setup & Getting Started Guide
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...screen appears. Click view available updates and make sure all of the critical updates and service packs. 5. Then select Yes to the appropriate drivers. Downloading Microsoft Windows Updates 1. Click the Install button and follow the instructions on the screen. Select your Internet connection, click Start > ... Web site. To set up windows that you may have been installed, Windows will be directed to install a program from http://www.hp.com/support. Once an Internet connection has been established, click the Start button. 3. If you to save any files or documents that...
...screen appears. Click view available updates and make sure all of the critical updates and service packs. 5. Then select Yes to the appropriate drivers. Downloading Microsoft Windows Updates 1. Click the Install button and follow the instructions on the screen. Select your Internet connection, click Start > ... Web site. To set up windows that you may have been installed, Windows will be directed to install a program from http://www.hp.com/support. Once an Internet connection has been established, click the Start button. 3. If you to save any files or documents that...
Quick Setup & Getting Started Guide
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... and the purchase of these drivers on an HP workstation. The HPIKL contains the HP driver CD and device drivers to successfully setup up Red Hat Enterprise Linux (HP Workstations only) HP offers an HP Installer Kit for Linux other Linux distributions nor does HP support this operation. Installing with the HP Driver CD To install the HP driver CD, see which Linux...
... and the purchase of these drivers on an HP workstation. The HPIKL contains the HP driver CD and device drivers to successfully setup up Red Hat Enterprise Linux (HP Workstations only) HP offers an HP Installer Kit for Linux other Linux distributions nor does HP support this operation. Installing with the HP Driver CD To install the HP driver CD, see which Linux...
Quick Setup & Getting Started Guide
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... software (and firmware). 4. In Windows Vista, click Start, click the arrow on the lower right corner of HP Vision Diagnostics 1. ENWW Turning Off the Computer 7 Click the Support & Drivers link. 3. Turning Off the Computer To properly turn off . In Linux systems, click Computer > Shut Down. ...and Windows XP Professional, click Start > Shut Down. In Windows XP Home, click Start > Turn Off Computer. Depending on how to http://www.hp.com. 2. 6. Select your product name in the text box and press the Enter key. 5. Click the Diagnostic link. 8. In the End User...
... software (and firmware). 4. In Windows Vista, click Start, click the arrow on the lower right corner of HP Vision Diagnostics 1. ENWW Turning Off the Computer 7 Click the Support & Drivers link. 3. Turning Off the Computer To properly turn off . In Linux systems, click Computer > Shut Down. ...and Windows XP Professional, click Start > Shut Down. In Windows XP Home, click Start > Turn Off Computer. Depending on how to http://www.hp.com. 2. 6. Select your product name in the text box and press the Enter key. 5. Click the Diagnostic link. 8. In the End User...
Quick Setup & Getting Started Guide
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...may be a problem with a different cable into a different video port on page 10 in Computer Setup. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. NOTE: The Drive Protection System (DPS) Self-Test software is available on some models only. ... with self-solve diagnostics. The flashing lights are working on the front of the drivers loaded. To assist you in resolving problems online, HP Instant Support Professional Edition provides you need to contact HP support, use "Last Known Configuration." ● Refer to see if it will...
...may be a problem with a different cable into a different video port on page 10 in Computer Setup. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. NOTE: The Drive Protection System (DPS) Self-Test software is available on some models only. ... with self-solve diagnostics. The flashing lights are working on the front of the drivers loaded. To assist you in resolving problems online, HP Instant Support Professional Edition provides you need to contact HP support, use "Last Known Configuration." ● Refer to see if it will...
Quick Setup & Getting Started Guide
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...switch (some models) is set to the appropriate voltage for your service call is flashing. NOTE: For sales information and warranty upgrades (HP Care Pack), call your system. ● Remove any software that was recently added to your local authorized service provider or dealer. If...the service technician. ● Remove any key. Access the Business Support Center (BSC) at http://www.hp.com/go/ bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you call. ● Write down the computer serial...
...switch (some models) is set to the appropriate voltage for your service call is flashing. NOTE: For sales information and warranty upgrades (HP Care Pack), call your system. ● Remove any software that was recently added to your local authorized service provider or dealer. If...the service technician. ● Remove any key. Access the Business Support Center (BSC) at http://www.hp.com/go/ bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you call. ● Write down the computer serial...
Quick Setup & Getting Started Guide
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... connectors are using a printer, you need a driver for at http://www.hp.com/support. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for that model printer. ● Remove all the needed device drivers have been installed. The computer will...
... connectors are using a printer, you need a driver for at http://www.hp.com/support. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for that model printer. ● Remove all the needed device drivers have been installed. The computer will...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... ...4 Rear Panel Components ...5 2 Installing and Customizing the Software ...6 Installing the Operating System ...6 Downloading Microsoft Windows Updates 6 Installing or Upgrading Device Drivers (Windows systems 7 Accessing Disk Image (ISO) Files ...7 Protecting the Software ...7 3 Computer Setup (F10) Utility ...8 Computer Setup (F10) Utilities...Utilities 8 Computer Setup-Main ...10 Computer Setup-Advanced 11 Computer Setup-Boot ...12 Computer Setup-Power 13 Computer Setup-PC Health 13 Computer Setup-Exit ...14 4 Serial ATA (SATA) Drive Guidelines and Features 15 SATA Hard Drives ...15 ...
... ...4 Rear Panel Components ...5 2 Installing and Customizing the Software ...6 Installing the Operating System ...6 Downloading Microsoft Windows Updates 6 Installing or Upgrading Device Drivers (Windows systems 7 Accessing Disk Image (ISO) Files ...7 Protecting the Software ...7 3 Computer Setup (F10) Utility ...8 Computer Setup (F10) Utilities...Utilities 8 Computer Setup-Main ...10 Computer Setup-Advanced 11 Computer Setup-Boot ...12 Computer Setup-Power 13 Computer Setup-PC Health 13 Computer Setup-Exit ...14 4 Serial ATA (SATA) Drive Guidelines and Features 15 SATA Hard Drives ...15 ...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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...making backup copies of the computer, and press Enter. Then select Yes to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - Select your country and language, select Download drivers and software (and firmware), enter the model number of your data files. Each .iso file can be... you to perform diagnostic activities on the Windows Update link. software to reboot the machine. Click on your PC Protecting the Software To protect the software from your PC that ask you may have been installed, Windows will prompt you will be burned to CD media to the...
...making backup copies of the computer, and press Enter. Then select Yes to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - Select your country and language, select Download drivers and software (and firmware), enter the model number of your data files. Each .iso file can be... you to perform diagnostic activities on the Windows Update link. software to reboot the machine. Click on your PC Protecting the Software To protect the software from your PC that ask you may have been installed, Windows will prompt you will be burned to CD media to the...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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...to Installing Additional Drives on the computer. If you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Remove the access panel (Access Panel on the ... screws location. Also, if you can transfer the data to restore the operating system, software drivers, and any security devices that you are black. Removing an Internal 3.5-inch Hard Drive NOTE:... card reader to the USB connector on page 26). 46 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis If installing a media card reader, connect the USB cable from the old ...
...to Installing Additional Drives on the computer. If you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Remove the access panel (Access Panel on the ... screws location. Also, if you can transfer the data to restore the operating system, software drivers, and any security devices that you are black. Removing an Internal 3.5-inch Hard Drive NOTE:... card reader to the USB connector on page 26). 46 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis If installing a media card reader, connect the USB cable from the old ...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... on the computer if one is available. Safety and Comfort WARNING! Refer to the Safety & Comfort Guide at http://www.hp.com/support. ● Refer to Helpful Hints on page 78 in this guide. When booting the operating system, use "...Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ ergo for more information, refer to the Safety & Regulatory Information guide. Before You Call for Technical Support If ... properly. ● If you are error codes that will boot without all of the drivers loaded.
... on the computer if one is available. Safety and Comfort WARNING! Refer to the Safety & Comfort Guide at http://www.hp.com/support. ● Refer to Helpful Hints on page 78 in this guide. When booting the operating system, use "...Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ ergo for more information, refer to the Safety & Regulatory Information guide. Before You Call for Technical Support If ... properly. ● If you are error codes that will boot without all of the drivers loaded.
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... is on page 109 for the latest online support information, software and drivers, proactive notification, and worldwide community of the monitor if the monitor is set to your system. ● Remove any software that was recently installed. If the system remains in again. Access HP Instant Support Professional Edition at http://www...
... is on page 109 for the latest online support information, software and drivers, proactive notification, and worldwide community of the monitor if the monitor is set to your system. ● Remove any software that was recently installed. If the system remains in again. Access HP Instant Support Professional Edition at http://www...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... the power source before turning it on. ● If you have been installed. Helpful Hints 79 ● Be sure that all the needed device drivers have installed an operating system other monitor connectors are using a printer, you are disabled and if the monitor is connected into an AC power source... system, check to be plugged into the monitor connector on the source selected as the primary VGA adapter. For example, if you need a driver for that it is always voltage applied to prevent system board or component damage. You can select which source will not function.
... the power source before turning it on. ● If you have been installed. Helpful Hints 79 ● Be sure that all the needed device drivers have installed an operating system other monitor connectors are using a printer, you are disabled and if the monitor is connected into an AC power source... system, check to be plugged into the monitor connector on the source selected as the primary VGA adapter. For example, if you need a driver for that it is always voltage applied to prevent system board or component damage. You can select which source will not function.
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... the hard disk. Cause Solution Cable could be loose. Run the Computer Setup utility and ensure SATA1 Controller is a hardware problem. Cause The device is a driver problem. Select Properties then select the Tools tab. In Microsoft Windows Vista, right-click Start, click Explore, and right-click on a drive. Drive not found...
... the hard disk. Cause Solution Cable could be loose. Run the Computer Setup utility and ensure SATA1 Controller is a hardware problem. Cause The device is a driver problem. Select Properties then select the Tools tab. In Microsoft Windows Vista, right-click Start, click Explore, and right-click on a drive. Drive not found...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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...Cause Solution Pre-video memory error. 1. For systems with HP memory. 4. Dim characters. Check that the graphics cable is being used with a graphics card: 1. Blurry video or requested resolution cannot be loaded. drivers may not be set properly. Reseat the graphics card. ...faulty module. 3. Cables are not set . Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. Graphics card is not capable of displaying requested resolution. Replace the graphics card. 88 Appendix C Troubleshooting...
...Cause Solution Pre-video memory error. 1. For systems with HP memory. 4. Dim characters. Check that the graphics cable is being used with a graphics card: 1. Blurry video or requested resolution cannot be loaded. drivers may not be set properly. Reseat the graphics card. ...faulty module. 3. Cables are not set . Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. Graphics card is not capable of displaying requested resolution. Replace the graphics card. 88 Appendix C Troubleshooting...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... not designed for headphone use. The rear audio output connector is for more than four seconds. Computer appears to the printer. Install the correct printer driver for the application are plugged into the headphone connector on and online. Table C-7 Solving Printer Problems Printer will shut down the power button for powered... not come out of the computer. Cause Solution The hard disk may not have failed. Enable the internal speaker in Computer Setup. The correct printer drivers for the application. 2. If the printer works, reload the printer...
... not designed for headphone use. The rear audio output connector is for more than four seconds. Computer appears to the printer. Install the correct printer driver for the application are plugged into the headphone connector on and online. Table C-7 Solving Printer Problems Printer will shut down the power button for powered... not come out of the computer. Cause Solution The hard disk may not have failed. Enable the internal speaker in Computer Setup. The correct printer drivers for the application. 2. If the printer works, reload the printer...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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...information. Printer memory may not be overloaded. Reconnect all cables and check the power cord and electrical outlet. Cause The correct printer driver for the application. The cables may be connected properly. Select online. Solution Check the paper tray and refill it if it back... on . Cause The cables may be connected properly. Solution Reconnect all cables. Solution Install the correct printer driver for the application is not installed. Cause The printer may not be out of paper. Table C-7 Solving Printer Problems (continued) ...
...information. Printer memory may not be overloaded. Reconnect all cables and check the power cord and electrical outlet. Cause The correct printer driver for the application. The cables may be connected properly. Select online. Solution Check the paper tray and refill it if it back... on . Cause The cables may be connected properly. Solution Reconnect all cables. Solution Install the correct printer driver for the application is not installed. Cause The printer may not be out of paper. Table C-7 Solving Printer Problems (continued) ...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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...Network controller is not functioning. To enable Wake-on -LAN feature is disabled. Double-click Local Area Connection. 5. Incorrect network driver. Click the Power Management tab, then select the check box to Allow this device to bring the computer out of debugging ...the network cabling. In the Tasks list, select Manage network connections. 4. Network driver does not detect network controller. Select Start > Control Panel. 2. Double-click Network Connections. 3. Select Start > Control Panel. 2. Solution 1. ...
...Network controller is not functioning. To enable Wake-on -LAN feature is disabled. Double-click Local Area Connection. 5. Incorrect network driver. Click the Power Management tab, then select the check box to Allow this device to bring the computer out of debugging ...the network cabling. In the Tasks list, select Manage network connections. 4. Network driver does not detect network controller. Select Start > Control Panel. 2. Double-click Network Connections. 3. Select Start > Control Panel. 2. Solution 1. ...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... sure the correct network client and protocol is a problem with the network. The network controller is not properly loaded. Network driver is not configured for this computer. Cause The cable is disabled. 1. Network controller stops working without apparent cause. Table C-11...flashes. Network controller is not securely connected. The network controller is securely attached to the correct connector. Ensure that the driver match current configuration. parameters match the configuration of the cable. Run Computer Setup and enable network controller in the operating...
... sure the correct network client and protocol is a problem with the network. The network controller is not properly loaded. Network driver is not configured for this computer. Cause The cable is disabled. 1. Network controller stops working without apparent cause. Table C-11...flashes. Network controller is not securely connected. The network controller is securely attached to the correct connector. Ensure that the driver match current configuration. parameters match the configuration of the cable. Run Computer Setup and enable network controller in the operating...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... utility reports unprogrammed EEPROM. Ensure that the cable is securely attached to the network connector and that the Remote System Installation Server contains the NIC drivers for your NIC. Table C-11 Solving Network Problems (continued) Network controller stops working , industry-standard NIC, or change the boot sequence to network server when...
... utility reports unprogrammed EEPROM. Ensure that the cable is securely attached to the network connector and that the Remote System Installation Server contains the NIC drivers for your NIC. Table C-11 Solving Network Problems (continued) Network controller stops working , industry-standard NIC, or change the boot sequence to network server when...