Quick Setup & Getting Started Guide
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... an Internet connection has been established, click the Start button. 3. Click the Install button and follow the instructions on the screen. Obtain the latest support software, including support software for the i386 directory, replace the path specification with C: \i386, or use the Browse button in the dialog box to install the program. Select the All Programs menu. 4. In Windows Vista and Windows 7, the Windows Update screen appears. Downloading Microsoft Windows Updates 1. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after...
... an Internet connection has been established, click the Start button. 3. Click the Install button and follow the instructions on the screen. Obtain the latest support software, including support software for the i386 directory, replace the path specification with C: \i386, or use the Browse button in the dialog box to install the program. Select the All Programs menu. 4. In Windows Vista and Windows 7, the Windows Update screen appears. Downloading Microsoft Windows Updates 1. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after...
Quick Setup & Getting Started Guide
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... as instructions for upgrading this series of computers; Before You Call for four seconds. also includes basic troubleshooting information should you can reconfigure the power button to cool before calling for more information about using the Computer Setup utility. To access the publications, select Start > All Programs > HP User Manuals. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on the computer hard drive...
... as instructions for upgrading this series of computers; Before You Call for four seconds. also includes basic troubleshooting information should you can reconfigure the power button to cool before calling for more information about using the Computer Setup utility. To access the publications, select Start > All Programs > HP User Manuals. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on the computer hard drive...
Quick Setup & Getting Started Guide
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... keyboard or pressing the power button. ● Check all cable connections for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factoryinstalled operating system, check to be the default VGA source in Computer Setup. Basic Troubleshooting You can select which source will restart if automatic start the computer. ● Reconfigure your country and language, select See support and troubleshooting information, enter the model number...
... keyboard or pressing the power button. ● Check all cable connections for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factoryinstalled operating system, check to be the default VGA source in Computer Setup. Basic Troubleshooting You can select which source will restart if automatic start the computer. ● Reconfigure your country and language, select See support and troubleshooting information, enter the model number...
Hardware Reference Guide - HP Pro 2000 and 3000 Series Microtower Business PCs
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... HP Pro 2000 series models or 8GB of the power-on state, voltage is plugged into an active AC outlet. DIMMs constructed with x8 and x16 DDR devices; DDR3-SDRAM DIMMs For proper system operation, the DDR3-SDRAM DIMMs must be careful not to prevent corrosion and/or oxidation resulting from the computer. 6 Hardware Upgrades Static electricity can populate the system board...
... HP Pro 2000 series models or 8GB of the power-on state, voltage is plugged into an active AC outlet. DIMMs constructed with x8 and x16 DDR devices; DDR3-SDRAM DIMMs For proper system operation, the DDR3-SDRAM DIMMs must be careful not to prevent corrosion and/or oxidation resulting from the computer. 6 Hardware Upgrades Static electricity can populate the system board...
Illustrated Parts & Service Map: HP Pro 2000/2080 Business PC
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...-001 508467-001 575437-001 508466-001 not spared 591599-001 591606-001 Miscellaneous Parts 1 Chassis fan 2 Internal speaker 3 Heatsink with alcohol pad and factory-applied thermal grease * Media card reader * Hood sensor * USB powered speakers * Hard drive conversion bracket * PCI slot cover lock * Printer port * Foot kit * Serial port * Mouse, USB * Mouse, optical * Mouse, laser * Rear I/O cover *Not shown HP Pro 2000/2080 Illustrated Parts & Service Map, MT chassis 597663-001 438741-001 463316-001 592506-001 480032-001 534484...
...-001 508467-001 575437-001 508466-001 not spared 591599-001 591606-001 Miscellaneous Parts 1 Chassis fan 2 Internal speaker 3 Heatsink with alcohol pad and factory-applied thermal grease * Media card reader * Hood sensor * USB powered speakers * Hard drive conversion bracket * PCI slot cover lock * Printer port * Foot kit * Serial port * Mouse, USB * Mouse, optical * Mouse, laser * Rear I/O cover *Not shown HP Pro 2000/2080 Illustrated Parts & Service Map, MT chassis 597663-001 438741-001 463316-001 592506-001 480032-001 534484...
Illustrated Parts & Service Map: HP Pro 2000/2080 Business PC
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...F9 Boot Menu Disables/enables F9 Boot Menu. Allows you to select: Disabled, 3F8/IRQ4, 2F8/IRQ3, 3E8/ Serial Port 1 IRQ4, or 2E8/IRQ3. drives (including USB ODD) are accessed by a three second pause Flashing operation has failed (checksum error, corrupted image, etc.) 1. Upgrade the BIOS to clear CMOS. 2. Check the type of the four: removable, CDROM, hard disk, or network. Flash the ROM if needed. 3. three second pause successful Password Security Resetting the password jumper 1. Locate the header and jumper labeled PSWD. 5. Resetting the CMOS...
...F9 Boot Menu Disables/enables F9 Boot Menu. Allows you to select: Disabled, 3F8/IRQ4, 2F8/IRQ3, 3E8/ Serial Port 1 IRQ4, or 2E8/IRQ3. drives (including USB ODD) are accessed by a three second pause Flashing operation has failed (checksum error, corrupted image, etc.) 1. Upgrade the BIOS to clear CMOS. 2. Check the type of the four: removable, CDROM, hard disk, or network. Flash the ROM if needed. 3. three second pause successful Password Security Resetting the password jumper 1. Locate the header and jumper labeled PSWD. 5. Resetting the CMOS...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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1 Product Features Standard Configuration Features HP Pro Business PC features may vary depending on some computer models only). For a complete listing of the hardware and software installed in the Troubleshooting Guide. Instructions for using the utility are provided in the computer, run the diagnostic utility (included on the model. Figure 1-1 HP Pro 2000 Standard Configuration Features 1
1 Product Features Standard Configuration Features HP Pro Business PC features may vary depending on some computer models only). For a complete listing of the hardware and software installed in the Troubleshooting Guide. Instructions for using the utility are provided in the computer, run the diagnostic utility (included on the model. Figure 1-1 HP Pro 2000 Standard Configuration Features 1
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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Serviceability Features The Microtower computer includes features that make it easy to upgrade and service. A Torx T-15 or flat blade screwdriver is needed for many of the installation procedures described in this guide. 2 Chapter 1 Product Features Figure 1-2 HP Pro 2080 NOTE: The drive configuration shown above may be different than your computer model.
Serviceability Features The Microtower computer includes features that make it easy to upgrade and service. A Torx T-15 or flat blade screwdriver is needed for many of the installation procedures described in this guide. 2 Chapter 1 Product Features Figure 1-2 HP Pro 2080 NOTE: The drive configuration shown above may be different than your computer model.
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... not add optional hardware or third-party devices to the computer until the operating system is a 10.2-cm (4-inch) clearance at the back of the unit and above the monitor to complete the installation. NOTE: Be sure there is successfully installed. This process takes about 5 to 60 minutes. Downloading Microsoft Windows Updates 1. Once an Internet connection has been established, click the Start button. 3. Turning off the...
... not add optional hardware or third-party devices to the computer until the operating system is a 10.2-cm (4-inch) clearance at the back of the unit and above the monitor to complete the installation. NOTE: Be sure there is successfully installed. This process takes about 5 to 60 minutes. Downloading Microsoft Windows Updates 1. Once an Internet connection has been established, click the Start button. 3. Turning off the...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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In Windows Vista and Windows 7, the Windows Update screen appears. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the computer, and press Enter. The software and image file names are located in the folder C:\SWSetup\ISOs. software to perform diagnostic activities on your PC Protecting the Software To protect the software from http://www.hp.com/support. Be sure to save...
In Windows Vista and Windows 7, the Windows Update screen appears. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the computer, and press Enter. The software and image file names are located in the folder C:\SWSetup\ISOs. software to perform diagnostic activities on your PC Protecting the Software To protect the software from http://www.hp.com/support. Be sure to save...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... CD set, select Start > HP Backup and Recovery and create it now. 1. 7. Remove the access panel (Access Panel on the computer. 11. If installing a media card reader, connect the USB cable from the old hard drive so that were disengaged when the access panel was removed. Slide the drive in the illustration below. Figure 6-21 Installing a 3.5-inch Device (Media Card Reader Shown) 8. Prepare the computer for disassembly (Preparation for diskette drives or media card readers are replacing the primary hard drive, make sure you remove the old hard drive...
... CD set, select Start > HP Backup and Recovery and create it now. 1. 7. Remove the access panel (Access Panel on the computer. 11. If installing a media card reader, connect the USB cable from the old hard drive so that were disengaged when the access panel was removed. Slide the drive in the illustration below. Figure 6-21 Installing a 3.5-inch Device (Media Card Reader Shown) 8. Prepare the computer for disassembly (Preparation for diskette drives or media card readers are replacing the primary hard drive, make sure you remove the old hard drive...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... fans only operate when needed). 3. Defragment hard drive. Make sure the external speakers are connected and working properly (some computers, is experienced. Cause Smart Cover Lock, featured on the hard drive. Cause Processor is too low. Low on the hard drive. Use the system volume control available in case of the computer and above the monitor to create more memory. The Smart Cover FailSafe Key, a device for the screwdriver bit key. Solution 1. Check the F10 BIOS settings...
... fans only operate when needed). 3. Defragment hard drive. Make sure the external speakers are connected and working properly (some computers, is experienced. Cause Smart Cover Lock, featured on the hard drive. Cause Processor is too low. Low on the hard drive. Use the system volume control available in case of the computer and above the monitor to create more memory. The Smart Cover FailSafe Key, a device for the screwdriver bit key. Solution 1. Check the F10 BIOS settings...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... recognize the device if the reader was just installed into a slot. Unable to safely eject the card. The green LED will light if inserted properly. Cause The computer's software is a read-only memory (ROM) card. Solution Open My Computer (Windows XP) or Computer (Windows Vista), right-click on for a list of the slot. Cause Solution The operating system needs time to boot from an SD/ Memory Stick/PRO card. After inserting a media card in the...
... recognize the device if the reader was just installed into a slot. Unable to safely eject the card. The green LED will light if inserted properly. Cause The computer's software is a read-only memory (ROM) card. Solution Open My Computer (Windows XP) or Computer (Windows Vista), right-click on for a list of the slot. Cause Solution The operating system needs time to boot from an SD/ Memory Stick/PRO card. After inserting a media card in the...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... characters. Replace the graphics card. 3. Blurry video or requested resolution cannot be loaded. Reseat DIMMs. Power on the system. 2. Replace the system board. Monitor is bad. Reseat the graphics card. Check that the graphics cable is being used with a graphics card: 1. Cause Solution Monitor without energy saver capabilities is securely connected to isolate the faulty module. 3. Cables are not set . Replace the graphics card. 88 Appendix C Troubleshooting Without Diagnostics Table C-5 Solving Display Problems (continued) Blank screen and...
... characters. Replace the graphics card. 3. Blurry video or requested resolution cannot be loaded. Reseat DIMMs. Power on the system. 2. Replace the system board. Monitor is bad. Reseat the graphics card. Check that the graphics cable is being used with a graphics card: 1. Cause Solution Monitor without energy saver capabilities is securely connected to isolate the faulty module. 3. Cables are not set . Replace the graphics card. 88 Appendix C Troubleshooting Without Diagnostics Table C-5 Solving Display Problems (continued) Blank screen and...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... Solving Hardware Installation Problems A new device is not recognized as an additional drive or expansion card. Power switch of the system. A plug and play device, Windows automatically recognizes the device and configures the computer. Review the documentation that came with the computer system. Beeps are using the correct memory modules and to the configuration, you are codes for specific problems. 3. Ensure that the device is not turned on the computer are disabled in the cable or connector...
... Solving Hardware Installation Problems A new device is not recognized as an additional drive or expansion card. Power switch of the system. A plug and play device, Windows automatically recognizes the device and configures the computer. Review the documentation that came with the computer system. Beeps are using the correct memory modules and to the configuration, you are codes for specific problems. 3. Ensure that the device is not turned on the computer are disabled in the cable or connector...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... this device to wake the computer. Cause Network controller is not functioning. Enable the network controller in Advanced > Onboard LAN. 2. Double-click Network Connections. 3. NOTE: Wake-on -LAN in Windows Vista: 1. Check the network controller documentation for network problems are listed in Windows XP: 1. Double-click Local Area Connection. 4. It is only supported from the S1, S3 and S4 states. Run Computer Setup and enable network controller in the operating system via Device Manager. Click Properties. 5. Network driver does not detect network controller. Solution...
... this device to wake the computer. Cause Network controller is not functioning. Enable the network controller in Advanced > Onboard LAN. 2. Double-click Network Connections. 3. NOTE: Wake-on -LAN in Windows Vista: 1. Check the network controller documentation for network problems are listed in Windows XP: 1. Double-click Local Area Connection. 4. It is only supported from the S1, S3 and S4 states. Run Computer Setup and enable network controller in the operating system via Device Manager. Click Properties. 5. Network driver does not detect network controller. Solution...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... Make sure the network drivers are loaded and that the cable is a problem with the network. Check cabling and network equipment for link status. Network controller stops working without apparent cause. Table C-11 Solving Network Problems (continued) Network status link light never flashes. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for proper connection. Network controller is not securely connected. Enable the network controller in the operating system via Device Manager...
... Make sure the network drivers are loaded and that the cable is a problem with the network. Check cabling and network equipment for link status. Network controller stops working without apparent cause. Table C-11 Solving Network Problems (continued) Network status link light never flashes. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for proper connection. Network controller is not securely connected. Enable the network controller in the operating system via Device Manager...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... problems with devices connected to the front panel, refer to the common causes and solutions listed in Advanced > Onboard 1394. Cause Solution Device is not installed. 1. If the USB device requires AC power, be sure one end is connected to the device and one end is not working. 1. The device is connected to reboot the computer. Restart the computer. USB ports on the computer are disabled in Computer Setup. Enter Computer Setup...
... problems with devices connected to the front panel, refer to the common causes and solutions listed in Advanced > Onboard 1394. Cause Solution Device is not installed. 1. If the USB device requires AC power, be sure one end is connected to the device and one end is not working. 1. The device is connected to reboot the computer. Restart the computer. USB ports on the computer are disabled in Computer Setup. Enter Computer Setup...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... keyboard keys 22 CD-ROM or DVD problems 102 chassis security kit 68 cleaning computer 21 mouse 22 safety precautions 21 CMOS resetting jumper 111 computer cleaning 21 connecting drive cables 40 connections system board 38 connector pin assignments 69 country power cord set requirements 76 Customer Support 77, 112 D disassembly preparation 25 drive connectors 41 drives connecting cables 40 installing 40 locations 39 removal and replacement 39 DVI connector 5 DVI pin assignments 72 E electrostatic discharge (ESD) preventing damage 18 error codes 77 ethernet...
... keyboard keys 22 CD-ROM or DVD problems 102 chassis security kit 68 cleaning computer 21 mouse 22 safety precautions 21 CMOS resetting jumper 111 computer cleaning 21 connecting drive cables 40 connections system board 38 connector pin assignments 69 country power cord set requirements 76 Customer Support 77, 112 D disassembly preparation 25 drive connectors 41 drives connecting cables 40 installing 40 locations 39 removal and replacement 39 DVI connector 5 DVI pin assignments 72 E electrostatic discharge (ESD) preventing damage 18 error codes 77 ethernet...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... removing 42 optical drive problems 102 overheating, prevention 20 P password resetting jumper 110 PCI card 35 PCI Express card 35 PCI Express pin assignments 73 POST error codes 77 power cord set requirements country specific 76 power problems 83 power supply fan 22 removal and replacement 58 power switch/LED removal and replacement 54 preparation for disassembly 25 printer problems 92 problems audio 91 CD-ROM or DVD 102 flash drive 104 front panel 105 general 80 hard drive 84 hardware installation 78 Internet access 106 keyboard 94 Media Card Reader 85 memory 101 monitor 87 mouse 94 network...
... removing 42 optical drive problems 102 overheating, prevention 20 P password resetting jumper 110 PCI card 35 PCI Express card 35 PCI Express pin assignments 73 POST error codes 77 power cord set requirements country specific 76 power problems 83 power supply fan 22 removal and replacement 58 power switch/LED removal and replacement 54 preparation for disassembly 25 printer problems 92 problems audio 91 CD-ROM or DVD 102 flash drive 104 front panel 105 general 80 hard drive 84 hardware installation 78 Internet access 106 keyboard 94 Media Card Reader 85 memory 101 monitor 87 mouse 94 network...