PC Basics Guide
Page 9
... and Support, and then click Windows Update. You can purchase a subscription service for viruses. Install critical updates to maintain your PC (select models only). Your PC must be connected to the Internet to install required software or controls. You can get a virus from infected files that you open unsolicited e-mail from unknown sources. • Download files only from the Internet. • A diskette (floppy disk). • A CD or DVD disc. Using Virus...
... and Support, and then click Windows Update. You can purchase a subscription service for viruses. Install critical updates to maintain your PC (select models only). Your PC must be connected to the Internet to install required software or controls. You can get a virus from infected files that you open unsolicited e-mail from unknown sources. • Download files only from the Internet. • A diskette (floppy disk). • A CD or DVD disc. Using Virus...
PC Basics Guide
Page 25
... requires. CAUTION: Removing a diskette when the drive is off the PC. Printers receive instructions from the drive prior to the PC chassis as an internal drive. In many cases your PC automatically finds the printer driver necessary for the printer to work with your printer to install the specific printer driver that the light on the menu bar. 2 Click Print. 3 Select your PC and the necessary software installed for example...
... requires. CAUTION: Removing a diskette when the drive is off the PC. Printers receive instructions from the drive prior to the PC chassis as an internal drive. In many cases your PC automatically finds the printer driver necessary for the printer to work with your printer to install the specific printer driver that the light on the menu bar. 2 Click Print. 3 Select your PC and the necessary software installed for example...
PC Basics Guide
Page 38
... you access to the Internet through the LAN. Some ISPs allow you to share printers, data, and other through telephone lines, digital service, or cable lines. After this interface is independent, and its operators choose which files to make available to an ISP may be called a network interface adapter, a Network Interface Card, or a NIC ) provides a high-speed, or broadband, connection to the Ethernet connector for...
... you access to the Internet through the LAN. Some ISPs allow you to share printers, data, and other through telephone lines, digital service, or cable lines. After this interface is independent, and its operators choose which files to make available to an ISP may be called a network interface adapter, a Network Interface Card, or a NIC ) provides a high-speed, or broadband, connection to the Ethernet connector for...
PC Basics Guide
Page 48
See turning off , 4 performance improving PC, 37 pointer speed, adjusting, 8 power management settings, modifying, 5 printer using , 6 wireless, 7 multi-channel speakers, 14 Mute button, 12 N Net. See diskette floppy drive, 19 free hard disk drive space viewing amount, 37 H hard disk drive fixing errors, 40 scan for errors, 40 hard disk drive cleanup, 38 hard disk drive space, increasing, 37 hibernation mode, 5 automatic, 5 high-speed Internet connection, 32 home Web page, 33 hyperlink, defined, 33 I indicators, keyboard, 11 Internet about, 32 browser programs, 33...
See turning off , 4 performance improving PC, 37 pointer speed, adjusting, 8 power management settings, modifying, 5 printer using , 6 wireless, 7 multi-channel speakers, 14 Mute button, 12 N Net. See diskette floppy drive, 19 free hard disk drive space viewing amount, 37 H hard disk drive fixing errors, 40 scan for errors, 40 hard disk drive cleanup, 38 hard disk drive space, increasing, 37 hibernation mode, 5 automatic, 5 high-speed Internet connection, 32 home Web page, 33 hyperlink, defined, 33 I indicators, keyboard, 11 Internet about, 32 browser programs, 33...
Upgrading and Servicing Guide
Page 7
..., DVD-ROM, DVD+RW/+R, or combination drive C Memory card reader (select models) D Diskette (floppy) drive (select models) E Front connector panel (no replacement instructions) F Hard disk drive G Second hard disk drive (select models) Upgrading and Servicing Guide 3 Select models have the correct software and drivers for drive type and location. The hard disk drive is compatible with your personal files on the hard disk drive to work with the top of the front panel with the operating system. You can replace or upgrade. IMPORTANT: Before adding a new optical drive, make sure...
..., DVD-ROM, DVD+RW/+R, or combination drive C Memory card reader (select models) D Diskette (floppy) drive (select models) E Front connector panel (no replacement instructions) F Hard disk drive G Second hard disk drive (select models) Upgrading and Servicing Guide 3 Select models have the correct software and drivers for drive type and location. The hard disk drive is compatible with your personal files on the hard disk drive to work with the top of the front panel with the operating system. You can replace or upgrade. IMPORTANT: Before adding a new optical drive, make sure...
Upgrading and Servicing Guide
Page 12
... +5 V power for each board/card in card. 8 Upgrading and Servicing Guide WARNING: Do not pull the memory module out of memory. See "Opening and Closing the PC" on both latches of slots multiplied by 2 amps. The total +5 V current draw in a fully loaded system (one way. Use the retaining clips to replace the side panel, and close the PC. Or • If you are adding a memory module, install the new module...
... +5 V power for each board/card in card. 8 Upgrading and Servicing Guide WARNING: Do not pull the memory module out of memory. See "Opening and Closing the PC" on both latches of slots multiplied by 2 amps. The total +5 V current draw in a fully loaded system (one way. Use the retaining clips to replace the side panel, and close the PC. Or • If you are adding a memory module, install the new module...
Upgrading and Servicing Guide
Page 13
... the procedures to remove the side panel. Installing an Add-In Card 1 Align the edge of the add-in card with the slot on its side. 3 On the back of the PC, replace the bracket cover for the add-in card slots, and then remove the bracket cover. 6 If you are not replacing the old add-in card with a new add-in card slot cover. 5 Remove the slot cover. Upgrading and Servicing Guide 9 Store the old card in the anti-static...
... the procedures to remove the side panel. Installing an Add-In Card 1 Align the edge of the add-in card with the slot on its side. 3 On the back of the PC, replace the bracket cover for the add-in card slots, and then remove the bracket cover. 6 If you are not replacing the old add-in card with a new add-in card slot cover. 5 Remove the slot cover. Upgrading and Servicing Guide 9 Store the old card in the anti-static...
Limited Warranty and Support Guide - 1 Year (Hardware)
Page 13
... HP Customer Support Center listed earlier in the following pages. During development, the PC must be done after you have any problems setting up your system and turning it on the back of our PCs go to the HP Customer Care Center Web site at http://www.hp.com/support for technical information or to get software updates. 4 If you have not solved the problem, call the HP...
... HP Customer Support Center listed earlier in the following pages. During development, the PC must be done after you have any problems setting up your system and turning it on the back of our PCs go to the HP Customer Care Center Web site at http://www.hp.com/support for technical information or to get software updates. 4 If you have not solved the problem, call the HP...
Limited Warranty and Support Guide
Page 12
... antenna-discharge unit, size of grounding conductors, location of laser products: This label indicates that the product is located on a laser device installed in Wire Power Lines An outside antenna or cable system is connected to keep from the wall outlet and disconnect the antenna or cable system. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna system...
... antenna-discharge unit, size of grounding conductors, location of laser products: This label indicates that the product is located on a laser device installed in Wire Power Lines An outside antenna or cable system is connected to keep from the wall outlet and disconnect the antenna or cable system. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna system...
Limited Warranty and Support Guide
Page 13
Support Information Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster for help with setting up and using your computer. 2 For faster help, be sure to register your system and turning it on, immediately contact the HP Customer Care Center listed earlier in the "Hardware Limited Warranty" section. Hours are subject to change without notice...
Support Information Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster for help with setting up and using your computer. 2 For faster help, be sure to register your system and turning it on, immediately contact the HP Customer Care Center listed earlier in the "Hardware Limited Warranty" section. Hours are subject to change without notice...
PC Troubleshooting and Maintenance Guide
Page 3
...2 Checking for Hard Disk Drive Errors 2 Understanding Hard Disk Drive Space 2 Recommended Maintenance Schedule 3 Troubleshooting PC Problems 4 Audio ...4 Video ...5 CD and DVD Drives 5 Display (Monitor 7 Hard Disk Drive 8 Hardware Installation 8 Internet Access 9 Keyboard and Mouse 11 Power...12 Performance 13 Miscellaneous 14 Repairing Software Problems 15 Software Repair Overview 15 Restarting Your PC 15 Turning Off Your PC 15 Updating Drivers 15 Microsoft System Restore 16 Application and Driver Recovery 16 System Recovery 17 PC Troubleshooting and Maintenance Guide iii
...2 Checking for Hard Disk Drive Errors 2 Understanding Hard Disk Drive Space 2 Recommended Maintenance Schedule 3 Troubleshooting PC Problems 4 Audio ...4 Video ...5 CD and DVD Drives 5 Display (Monitor 7 Hard Disk Drive 8 Hardware Installation 8 Internet Access 9 Keyboard and Mouse 11 Power...12 Performance 13 Miscellaneous 14 Repairing Software Problems 15 Software Repair Overview 15 Restarting Your PC 15 Turning Off Your PC 15 Updating Drivers 15 Microsoft System Restore 16 Application and Driver Recovery 16 System Recovery 17 PC Troubleshooting and Maintenance Guide iii
PC Troubleshooting and Maintenance Guide
Page 5
... the future. PC Troubleshooting and Maintenance Guide 1 Removing Unused Programs 1 Click Start, and then click Control Panel. 2 Double-click Add or Remove Programs. The Add or Remove Programs window opens. 3 Select the program you want removed (for this feature. NOTE: Some programs have set it is on your disc burning software, you may take a long time, so select a time when the PC is an exact copy. Running Disk Cleanup manually 1 Click Start, All...
... the future. PC Troubleshooting and Maintenance Guide 1 Removing Unused Programs 1 Click Start, and then click Control Panel. 2 Double-click Add or Remove Programs. The Add or Remove Programs window opens. 3 Select the program you want removed (for this feature. NOTE: Some programs have set it is on your disc burning software, you may take a long time, so select a time when the PC is an exact copy. Running Disk Cleanup manually 1 Click Start, All...
PC Troubleshooting and Maintenance Guide
Page 8
.... Ensure powered (active) speakers are played. Open the file in the following order: • Audio • Video Audio • CD and DVD Drives • Display (Monitor) • Hard Disk Drive • Hardware Installation • Internet Access • Keyboard and Mouse • Power • Performance • Miscellaneous For additional information about monitor problems, or for codec. 4 PC Troubleshooting and Maintenance Guide Each table contains: • Symptoms that describe the sign or warning message for Windows Media Player. Codec error messages...
.... Ensure powered (active) speakers are played. Open the file in the following order: • Audio • Video Audio • CD and DVD Drives • Display (Monitor) • Hard Disk Drive • Hardware Installation • Internet Access • Keyboard and Mouse • Power • Performance • Miscellaneous For additional information about monitor problems, or for codec. 4 PC Troubleshooting and Maintenance Guide Each table contains: • Symptoms that describe the sign or warning message for Windows Media Player. Codec error messages...
PC Troubleshooting and Maintenance Guide
Page 9
... click Update Driver. 6 Select Install from a list or a specific location, and then click Next. 7 Remove the check mark from most PC stores. Open the file in an unsupported format. Note that you want to open. 3 Select Eject from the menu. Turn on page 15 for codec. PC Troubleshooting and Maintenance Guide 5 Video Symptom Possible solution Some video files do not play . For more information, open the tray. Clean the disc...
... click Update Driver. 6 Select Install from a list or a specific location, and then click Next. 7 Remove the check mark from most PC stores. Open the file in an unsupported format. Note that you want to open. 3 Select Eject from the menu. Turn on page 15 for codec. PC Troubleshooting and Maintenance Guide 5 Video Symptom Possible solution Some video files do not play . For more information, open the tray. Clean the disc...
PC Troubleshooting and Maintenance Guide
Page 12
.... Hard disk drive error message displays. Or Click Shut Down, and then click Restart. Hard Disk Drive Symptom PC seems to be logged in as part of the system. button on the PC to resolve the resource conflict. Install the device driver from the device manufacturer's Web site. Ensure that is usually the user Owner.) 8 PC Troubleshooting and Maintenance Guide Hardware Installation Symptom Possible solution A new device is properly and securely connected and that the pins in the connector...
.... Hard disk drive error message displays. Or Click Shut Down, and then click Restart. Hard Disk Drive Symptom PC seems to be logged in as part of the system. button on the PC to resolve the resource conflict. Install the device driver from the device manufacturer's Web site. Ensure that is usually the user Owner.) 8 PC Troubleshooting and Maintenance Guide Hardware Installation Symptom Possible solution A new device is properly and securely connected and that the pins in the connector...
PC Troubleshooting and Maintenance Guide
Page 13
...-45 Ethernet network connector is installed and set up to the NIC. Do not plug a network cable into a telephone service line; Verify Internet settings, or contact your device is enabled and working properly. 6 If there is not working properly. To uninstall the old driver for assistance. Hardware Installation (continued) Symptom Possible solution New or existing device does not work with the device. To resolve a device conflict, you are using the modem connector. Click Start, click Turn Off...
...-45 Ethernet network connector is installed and set up to the NIC. Do not plug a network cable into a telephone service line; Verify Internet settings, or contact your device is enabled and working properly. 6 If there is not working properly. To uninstall the old driver for assistance. Hardware Installation (continued) Symptom Possible solution New or existing device does not work with the device. To resolve a device conflict, you are using the modem connector. Click Start, click Turn Off...
PC Troubleshooting and Maintenance Guide
Page 15
... mouse cable to your PC using the keyboard: 1 Press the Alt and Tab keys on the keyboard at the same time to display the Start menu. 4 Use the up arrow key to select Turn Off Computer, and then press the Enter key on the keyboard. 5 Use the left and right arrow keys to contact Support for Save on your PC. Keyboard Print button does not work after installation or is not detected. Mouse does not work...
... mouse cable to your PC using the keyboard: 1 Press the Alt and Tab keys on the keyboard at the same time to display the Start menu. 4 Use the up arrow key to select Turn Off Computer, and then press the Enter key on the keyboard. 5 Use the left and right arrow keys to contact Support for Save on your PC. Keyboard Print button does not work after installation or is not detected. Mouse does not work...
Limited Warranty and Support Guide - 90 Day (Hardware)
Page 14
... extensive quality tests to help with setting up and using your PC. Award-winning HP Customer Support is our promise to help you get you up and running is then, to meet the rigorous standards that you purchased your Windows® desktop (to your new PC. and for quality and reliability. If that the PC was working correctly before it , click Start on your...
... extensive quality tests to help with setting up and using your PC. Award-winning HP Customer Support is our promise to help you get you up and running is then, to meet the rigorous standards that you purchased your Windows® desktop (to your new PC. and for quality and reliability. If that the PC was working correctly before it , click Start on your...
Media Center Software Guide
Page 6
... a keyboard key or a remote control button. 2 Media Center Software Guide Resume playing your computer running smoothly. ■ Use Away mode to save power when the computer is not in use, and then you left off. ■ Access streaming music and video subscription services. n The Television Program Guide (Internet service required) is able to read and record to keep your DVDs where you can display the computer desktop instantly by using the shortcut buttons on the remote control...
... a keyboard key or a remote control button. 2 Media Center Software Guide Resume playing your computer running smoothly. ■ Use Away mode to save power when the computer is not in use, and then you left off. ■ Access streaming music and video subscription services. n The Television Program Guide (Internet service required) is able to read and record to keep your DVDs where you can display the computer desktop instantly by using the shortcut buttons on the remote control...
Media Center Software Guide
Page 14
...; Pictures to set slideshow settings. Then, use the arrow keys on the keyboard or the arrow buttons on the remote control to select an option or follow the onscreen instructions. 5 Select Save to keep your computer running smoothly by performing various tasks on the PC. ■ Media Center Setup to configure your Internet connection and speakers, access Windows updates, run Media Center setup again, set up remote desktop, and reset Start Page defaults. ■ Automatic Downloads Options to get media information about CDs, DVDs, and movies...
...; Pictures to set slideshow settings. Then, use the arrow keys on the keyboard or the arrow buttons on the remote control to select an option or follow the onscreen instructions. 5 Select Save to keep your computer running smoothly by performing various tasks on the PC. ■ Media Center Setup to configure your Internet connection and speakers, access Windows updates, run Media Center setup again, set up remote desktop, and reset Start Page defaults. ■ Automatic Downloads Options to get media information about CDs, DVDs, and movies...