HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 6
... hard disk drive performance and reliability. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode • Using Sysprep with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
... hard disk drive performance and reliability. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode • Using Sysprep with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
User Guide
Page 5
... computer ...4 Finding your hardware and software information 4 Front ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 v
... computer ...4 Finding your hardware and software information 4 Front ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 v
User Guide
Page 7
...a hard drive ...51 Using Disk Defragmenter 54 Using Disk Cleanup ...54 Adding or replacing memory modules 55 Updating programs and drivers ...58 Cleaning your computer ...58 Cleaning the display, sides, and cover 58 Cleaning the TouchPad and keyboard 58 Traveling with or shipping your computer 59 9 Securing your computer and information 60 Locating your security software ...61 Using passwords ...61 Setting Windows passwords 62 Setting Setup Utility (BIOS) passwords 62 Using Internet security software ...63 Using antivirus software ...63 Using firewall software ...63 Installing software...
...a hard drive ...51 Using Disk Defragmenter 54 Using Disk Cleanup ...54 Adding or replacing memory modules 55 Updating programs and drivers ...58 Cleaning your computer ...58 Cleaning the display, sides, and cover 58 Cleaning the TouchPad and keyboard 58 Traveling with or shipping your computer 59 9 Securing your computer and information 60 Locating your security software ...61 Using passwords ...61 Setting Windows passwords 62 Setting Setup Utility (BIOS) passwords 62 Using Internet security software ...63 Using antivirus software ...63 Using firewall software ...63 Installing software...
User Guide
Page 31
... details about using the webcam, select Start > Help and Support. Using audio On your HP computer, you to create multimedia. For additional safety information, see the Regulatory, Safety and Environmental Notices. Connects an optional video or audio device, such as speakers or headphones. Component (5) (6) (7) (8) (9) (10) Optical drive Speakers Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Reads an optical disc. NOTE: On select models, the optical drive also writes to optional powered stereo...
... details about using the webcam, select Start > Help and Support. Using audio On your HP computer, you to create multimedia. For additional safety information, see the Regulatory, Safety and Environmental Notices. Connects an optional video or audio device, such as speakers or headphones. Component (5) (6) (7) (8) (9) (10) Optical drive Speakers Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Reads an optical disc. NOTE: On select models, the optical drive also writes to optional powered stereo...
User Guide
Page 64
... to AC power. 2. A fragmented drive means data on a monthly schedule, but you can safely delete to free up disk space and help the computer run more than an hour to run Disk Cleanup: 1. To run Disk Defragmenter on the hard drive become fragmented. Connect the computer to run Disk Defragmenter: 1. Follow the on -screen instructions. After you start Disk Defragmenter, it works without supervision. Using Disk Defragmenter As...
... to AC power. 2. A fragmented drive means data on a monthly schedule, but you can safely delete to free up disk space and help the computer run more than an hour to run Disk Cleanup: 1. To run Disk Defragmenter on the hard drive become fragmented. Connect the computer to run Disk Defragmenter: 1. Follow the on -screen instructions. After you start Disk Defragmenter, it works without supervision. Using Disk Defragmenter As...
User Guide
Page 71
...; When creating passwords, follow requirements set up and recovering files. ● Managing passwords, user accounts, and parental controls. ● Maintaining your computer and installing the latest HP and Windows updates. Using passwords A password is a group of passwords can be set in Windows or in a secure place away from the computer. Additional passwords can be set . For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. To open HP Security Assistant, select Start > All...
...; When creating passwords, follow requirements set up and recovering files. ● Managing passwords, user accounts, and parental controls. ● Maintaining your computer and installing the latest HP and Windows updates. Using passwords A password is a group of passwords can be set in Windows or in a secure place away from the computer. Additional passwords can be set . For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. To open HP Security Assistant, select Start > All...
User Guide
Page 77
... keys to install the update. Do not download or install a BIOS update while the computer is downloaded. During the download and installation, follow these steps: 1. Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, connect, or disconnect any instructions that contains the update. Follow the on-screen instructions to the location on your hard drive that are already in an optional docking device, or connected to reliable external power using Setup Utility (BIOS). 1. Make...
... keys to install the update. Do not download or install a BIOS update while the computer is downloaded. During the download and installation, follow these steps: 1. Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, connect, or disconnect any instructions that contains the update. Follow the on-screen instructions to the location on your hard drive that are already in an optional docking device, or connected to reliable external power using Setup Utility (BIOS). 1. Make...
User Guide
Page 98
..., installing 64 HP Recovery Manager 74 hubs 43 I input power 77 installing critical security updates 64 optional security cable lock 65 integrated webcam light, identifying 8, 20 internal display switch, identifying 8 internal microphone, identifying 8, 20 Internet connection setup 17 Internet security software, using 63 J jacks audio-in (microphone) 6, 21 audio-out (headphone) 6, 21 network 6 RJ-45 (network) 6 K keys action 12 esc 12 fn 12 Windows applications 12 Windows logo 12 L labels Bluetooth 14 Microsoft Certificate of Authenticity 14 regulatory 14 serial number 14 service 14 wireless...
..., installing 64 HP Recovery Manager 74 hubs 43 I input power 77 installing critical security updates 64 optional security cable lock 65 integrated webcam light, identifying 8, 20 internal display switch, identifying 8 internal microphone, identifying 8, 20 Internet connection setup 17 Internet security software, using 63 J jacks audio-in (microphone) 6, 21 audio-out (headphone) 6, 21 network 6 RJ-45 (network) 6 K keys action 12 esc 12 fn 12 Windows applications 12 Windows logo 12 L labels Bluetooth 14 Microsoft Certificate of Authenticity 14 regulatory 14 serial number 14 service 14 wireless...
User Guide
Page 99
... a battery 40 supported discs 70 system information hot key 28 system recovery 74 system restore points 71 creating 71 T temperature 40 TouchPad buttons 9, 29 using 29 TouchPad gestures flicking 33 pinching 32 rotating 33 scrolling 32 zooming 32 TouchPad light 9, 29 TouchPad on/off button 9, 29 TouchPad zone, identifying 9, 29 traveling with the computer 14, 40, 59 troubleshooting AC adapter 85 audio functions 84 disc drive 80 low battery level 84 power management 84 wireless connection 81 Troubleshooting and support 79 turning...
... a battery 40 supported discs 70 system information hot key 28 system recovery 74 system restore points 71 creating 71 T temperature 40 TouchPad buttons 9, 29 using 29 TouchPad gestures flicking 33 pinching 32 rotating 33 scrolling 32 zooming 32 TouchPad light 9, 29 TouchPad on/off button 9, 29 TouchPad zone, identifying 9, 29 traveling with the computer 14, 40, 59 troubleshooting AC adapter 85 audio functions 84 disc drive 80 low battery level 84 power management 84 wireless connection 81 Troubleshooting and support 79 turning...
User Guide - Linux
Page 5
... to know your computer ...4 Finding your hardware and software information 4 Front ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Identifying wireless and network status icons 15 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...17 Using an Internet service provider 17 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 19...
... to know your computer ...4 Finding your hardware and software information 4 Front ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Identifying wireless and network status icons 15 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...17 Using an Internet service provider 17 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 19...
User Guide - Linux
Page 13
...; To get support in printed format, you request a printed copy of your warranty, please include your product number, warranty period (found on your risk of how-to information and troubleshooting tips. For U.S. More HP resources 3 More HP resources You have already used Setup Instructions to turn on the computer and locate this table. Limited Warranty* ● Proper workstation setup. To access the warranty...
...; To get support in printed format, you request a printed copy of your warranty, please include your product number, warranty period (found on your risk of how-to information and troubleshooting tips. For U.S. More HP resources 3 More HP resources You have already used Setup Instructions to turn on the computer and locate this table. Limited Warranty* ● Proper workstation setup. To access the warranty...
User Guide - Linux
Page 39
... region, your keyboard may have action keys or hot key shortcuts that key. Help provides tutorials, answers to select preferred settings. Use an external USB mouse (purchased separately) by an external mouse. The icon on each of the USB ports on opening Setup Utility (BIOS), and then follow the instructions at the factory. CAUTION: Use extreme care when making changes in combination with a keyboard and pointing device. Icon Key Description f1 Opens Help. The TouchPad enables you to one...
... region, your keyboard may have action keys or hot key shortcuts that key. Help provides tutorials, answers to select preferred settings. Use an external USB mouse (purchased separately) by an external mouse. The icon on each of the USB ports on opening Setup Utility (BIOS), and then follow the instructions at the factory. CAUTION: Use extreme care when making changes in combination with a keyboard and pointing device. Icon Key Description f1 Opens Help. The TouchPad enables you to one...
User Guide - Linux
Page 78
... AC adapter. Follow the on-screen instructions to download your selection to the location on your hard drive where the BIOS update is connected to download. 3. To exit Setup Utility, use the arrow keys to your hard drive. You may need to locate the update later, after the download is later than those currently installed on the computer, you need this path when you want to reliable external power using Setup Utility. 1. BIOS installation procedures vary. Follow any instructions that provides software...
... AC adapter. Follow the on-screen instructions to download your selection to the location on your hard drive where the BIOS update is connected to download. 3. To exit Setup Utility, use the arrow keys to your hard drive. You may need to locate the update later, after the download is later than those currently installed on the computer, you need this path when you want to reliable external power using Setup Utility. 1. BIOS installation procedures vary. Follow any instructions that provides software...
User Guide - Linux
Page 92
...62 memory module inserting 55 removing 54 replacing 54 memory module compartment, identifying 13 mouse, external setting preferences 29 N network connection icons 15 network jack, identifying 6 J jacks audio-in (microphone) 6, 23 audio-out (headphone) 6, 23 network 6 RJ-45 (network) 6 K keys action 12 operating system applications 12 operating system logo key 12 L labels Bluetooth 14 regulatory 14 serial number 14 service 14 wireless certification 14 WLAN 14 latch, battery release 13 lights AC adapter 5 caps lock 10 hard drive 7 optical drive 5 power 7, 10 webcam 8, 22 wireless 10 low battery...
...62 memory module inserting 55 removing 54 replacing 54 memory module compartment, identifying 13 mouse, external setting preferences 29 N network connection icons 15 network jack, identifying 6 J jacks audio-in (microphone) 6, 23 audio-out (headphone) 6, 23 network 6 RJ-45 (network) 6 K keys action 12 operating system applications 12 operating system logo key 12 L labels Bluetooth 14 regulatory 14 serial number 14 service 14 wireless certification 14 WLAN 14 latch, battery release 13 lights AC adapter 5 caps lock 10 hard drive 7 optical drive 5 power 7, 10 webcam 8, 22 wireless 10 low battery...
HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Maintenance and Service Guide
Page 16
...fan starts up automatically to cool internal components. Connects a network cable. NOTE: When a device is normal for the internal fan to a headphone jack, the computer speakers are disabled. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. It is connected to cycle on and off during routine operation. Connects an optional computer headset microphone...
...fan starts up automatically to cool internal components. Connects a network cable. NOTE: When a device is normal for the internal fan to a headphone jack, the computer speakers are disabled. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. It is connected to cycle on and off during routine operation. Connects an optional computer headset microphone...
HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Maintenance and Service Guide
Page 58
... the hard drive cable or bracket. Disconnect all external devices connected to the computer. 3. Remove the battery (see WLAN module on page 46). 50 Chapter 4 Removal and replacement procedures Description 640-GB, 5400-rpm, 9.5-mm 500-GB, 5400-rpm, 9.5-mm 500-GB, 5400-rpm, 7.0-mm 320-GB, 5400-rpm, 9.5-mm 320-GB, 5400-rpm, 7.0-mm Hard Drive Hardware Kit (includes hard drive cable and bracket) Spare part number 669300...
... the hard drive cable or bracket. Disconnect all external devices connected to the computer. 3. Remove the battery (see WLAN module on page 46). 50 Chapter 4 Removal and replacement procedures Description 640-GB, 5400-rpm, 9.5-mm 500-GB, 5400-rpm, 9.5-mm 500-GB, 5400-rpm, 7.0-mm 320-GB, 5400-rpm, 9.5-mm 320-GB, 5400-rpm, 7.0-mm Hard Drive Hardware Kit (includes hard drive cable and bracket) Spare part number 669300...
HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Maintenance and Service Guide
Page 104
... network administrator before installing any device, cable, or cord. 1. Double-click the file that contains the update. 4. Start Setup Utility (BIOS). 2. Follow the on your hard drive where the BIOS update is complete. Make a note of the date, name, or other identifier. If no instructions are displayed on battery power, docked in Windows) or by using the AC adapter. Select Start > Help and Support > Maintain. 2. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates...
... network administrator before installing any device, cable, or cord. 1. Double-click the file that contains the update. 4. Start Setup Utility (BIOS). 2. Follow the on your hard drive where the BIOS update is complete. Make a note of the date, name, or other identifier. If no instructions are displayed on battery power, docked in Windows) or by using the AC adapter. Select Start > Help and Support > Maintain. 2. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates...
HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Maintenance and Service Guide
Page 125
... 8 audio-out (headphone) jack, identifying 8 B backups 101 base enclosure illustrated 20 spare part number 29 battery illustrated 20 removing 38 spare part number 28 battery bay, identifying 15 battery release latch, identifying 15 BIOS determining version 95 downloading an update 96 updating 95 boot order, changing 107 buttons left TouchPad 11 optical drive eject 7 power 13 right TouchPad 11 TouchPad on/off 11 C cables, service considerations 31 caps lock light, identifying 12 chipset, product description 2 components bottom 15 display...
... 8 audio-out (headphone) jack, identifying 8 B backups 101 base enclosure illustrated 20 spare part number 29 battery illustrated 20 removing 38 spare part number 28 battery bay, identifying 15 battery release latch, identifying 15 BIOS determining version 95 downloading an update 96 updating 95 boot order, changing 107 buttons left TouchPad 11 optical drive eject 7 power 13 right TouchPad 11 TouchPad on/off 11 C cables, service considerations 31 caps lock light, identifying 12 chipset, product description 2 components bottom 15 display...
HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Maintenance and Service Guide
Page 126
... spare part number 29 HP Recovery Manager 105 I internal display switch, identifying 10 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 8 RJ-45 (network) 8 K keyboard illustrated 18 product description 4 118 Index removing 56 spare part number 28 keys action 14 esc 14 fn 14 Windows applications 14 Windows logo 14 L lights AC adapter 7 caps lock 12 hard drive 9 optical drive 7 power 9, 12 TouchPad 11 webcam 10 wireless 12 M mass storage devices illustrated 24 precautions 32 memory module illustrated 20 product description 3 removing 48 spare part number 28 memory module...
... spare part number 29 HP Recovery Manager 105 I internal display switch, identifying 10 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 8 RJ-45 (network) 8 K keyboard illustrated 18 product description 4 118 Index removing 56 spare part number 28 keys action 14 esc 14 fn 14 Windows applications 14 Windows logo 14 L lights AC adapter 7 caps lock 12 hard drive 9 optical drive 7 power 9, 12 TouchPad 11 webcam 10 wireless 12 M mass storage devices illustrated 24 precautions 32 memory module illustrated 20 product description 3 removing 48 spare part number 28 memory module...
HP 1000 Notebook PC and Compaq Presario CQ45 Notebook PC - Maintenance and Service Guide
Page 127
...removing 93 spare part number 28, 29, 30 product description audio 3 chipset 2 display panel 3 Ethernet 4 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 3 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1, 16, 36 product part number 16, 36 R recovering from the recovery discs 106 recovering the original system 105 recovery 105 recovery discs 101 recovery media 101 recovery, HP Recovery Manager 105 recovery, system 105 removal/replacement...
...removing 93 spare part number 28, 29, 30 product description audio 3 chipset 2 display panel 3 Ethernet 4 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 3 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1, 16, 36 product part number 16, 36 R recovering from the recovery discs 106 recovering the original system 105 recovery 105 recovery discs 101 recovery media 101 recovery, HP Recovery Manager 105 recovery, system 105 removal/replacement...
