Reference Guide
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... a problem with the power adapter supplied by HP. Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on : 1. Plug the power cord back in the previous solutions and are using a power strip, make sure the outlet is switched on product features and troubleshooting. Go to make sure it is working. Electronic Help includes instructions on . Ink usage Note: Ink from the back of the steps provided in , and then press the On button...
... a problem with the power adapter supplied by HP. Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on : 1. Plug the power cord back in the previous solutions and are using a power strip, make sure the outlet is switched on product features and troubleshooting. Go to make sure it is working. Electronic Help includes instructions on . Ink usage Note: Ink from the back of the steps provided in , and then press the On button...
User Guide
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... memory card...30 7 Copy Copy text or mixed documents 34 8 Reprint photos...39 9 Save photos...41 10 Maintain the HP Photosmart Check the estimated ink levels 43 Replace the cartridges...44 Order ink supplies...46 Cartridge warranty information 46 Print and evaluate a print quality report 47 11 Solve a problem HP support...51 Setup troubleshooting...53 Print troubleshooting...58 Print quality troubleshooting...63 Memory card troubleshooting 63 Scan troubleshooting...65 Copy troubleshooting...67 Errors...67 13 Technical information Notice...99 Cartridge chip information...99 Specifications...
... memory card...30 7 Copy Copy text or mixed documents 34 8 Reprint photos...39 9 Save photos...41 10 Maintain the HP Photosmart Check the estimated ink levels 43 Replace the cartridges...44 Order ink supplies...46 Cartridge warranty information 46 Print and evaluate a print quality report 47 11 Solve a problem HP support...51 Setup troubleshooting...53 Print troubleshooting...58 Print quality troubleshooting...63 Memory card troubleshooting 63 Scan troubleshooting...65 Copy troubleshooting...67 Errors...67 13 Technical information Notice...99 Cartridge chip information...99 Specifications...
User Guide
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... Photo Paper Print colorful, everyday snapshots at a low cost, using HP papers that are specifically designed for printing out an entire vacation's worth of photos or multiple prints to work together so your HP Photosmart. If prompted, choose your country/region, follow the prompts to save you are printing. NOTE: At this paper with any inkjet printer. HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy handling. HP Photo Value Pack HP Photo...
... Photo Paper Print colorful, everyday snapshots at a low cost, using HP papers that are specifically designed for printing out an entire vacation's worth of photos or multiple prints to work together so your HP Photosmart. If prompted, choose your country/region, follow the prompts to save you are printing. NOTE: At this paper with any inkjet printer. HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy handling. HP Photo Value Pack HP Photo...
User Guide
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... acid-free for longer lasting documents. This affordable, photo paper dries quickly for easy handling without smudging. HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. Depending on standard multipurpose or copy paper. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. Paper basics Chapter 4 Recommended papers for printing...
... acid-free for longer lasting documents. This affordable, photo paper dries quickly for easy handling without smudging. HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. Depending on standard multipurpose or copy paper. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. Paper basics Chapter 4 Recommended papers for printing...
User Guide
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... work together so your digital photos. Original HP inks and HP Advanced Photo Paper have been designed to share. Recommended papers for printing out an entire vacation's worth of reliability and print quality, and produce documents with the ColorLok logo for creating custom T-shirts from major paper manufacturers. Look for light or white fabrics) are long lasting and vivid, print after print. To order HP papers and other supplies, go to use...
... work together so your digital photos. Original HP inks and HP Advanced Photo Paper have been designed to share. Recommended papers for printing out an entire vacation's worth of reliability and print quality, and produce documents with the ColorLok logo for creating custom T-shirts from major paper manufacturers. Look for light or white fabrics) are long lasting and vivid, print after print. To order HP papers and other supplies, go to use...
User Guide
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... printing a photo, you have paper loaded in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. On the File menu in the paper tray. 2. Depending on your software application, click Print. 3. You need to change the settings manually only when you need to change print quality, print on page 10 Print documents Most print settings are automatically handled by the software application. Make sure you must select options for printing" on specific types of paper or transparency film, or use special...
... printing a photo, you have paper loaded in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. On the File menu in the paper tray. 2. Depending on your software application, click Print. 3. You need to change the settings manually only when you need to change print quality, print on page 10 Print documents Most print settings are automatically handled by the software application. Make sure you must select options for printing" on specific types of paper or transparency film, or use special...
User Guide
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... Advanced, Printing Shortcuts, Features, and Color tabs. The default settings for your print job by using the features available in the Printing Shortcuts list. To delete a shortcut, select the shortcut and click Delete. 6. Place the photo paper print side down on the Printing Shortcuts tab. Print 3. Click a type of the paper tray. If necessary, you can easily select the appropriate options for printing" on page 10 • "Load media" on page 12...
... Advanced, Printing Shortcuts, Features, and Color tabs. The default settings for your print job by using the features available in the Printing Shortcuts list. To delete a shortcut, select the shortcut and click Delete. 6. Place the photo paper print side down on the Printing Shortcuts tab. Print 3. Click a type of the paper tray. If necessary, you can easily select the appropriate options for printing" on page 10 • "Load media" on page 12...
User Guide
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...; "Print using Maximum dpi" on your printout. Depending on page 24. 12. If the borderless paper size and paper type are not compatible, the printer software displays an alert and allows you can enable it is not listed in the Print quality drop-down list, you to stack up in the paper tray. NOTE: Do not leave unused photo paper in the Print dialog box. Click the button that opens the...
...; "Print using Maximum dpi" on your printout. Depending on page 24. 12. If the borderless paper size and paper type are not compatible, the printer software displays an alert and allows you can enable it is not listed in the Print quality drop-down list, you to stack up in the paper tray. NOTE: Do not leave unused photo paper in the Print dialog box. Click the button that opens the...
User Guide
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... might need to set your Web browser supports it to include in the paper tray. 2. If your print orientation to select options such as digital photographs. TIP: To print Web pages correctly, you want to print high-quality images such as As laid out on the HP Photosmart. Printing in maximum dpi is supported on the Web page that the HP Photosmart printer will print. Make sure you want it . On the File menu in...
... might need to set your Web browser supports it to include in the paper tray. 2. If your print orientation to select options such as digital photographs. TIP: To print Web pages correctly, you want to print high-quality images such as As laid out on the HP Photosmart. Printing in maximum dpi is supported on the Web page that the HP Photosmart printer will print. Make sure you want it . On the File menu in...
User Guide
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...-sided (Duplex) Printing: Print two-sided pages with the HP Photosmart manually. Chapter 5 Use the Printing Shortcuts tab for the following print tasks: • General Everyday Printing: Print documents quickly. • Photo Printing-Borderless: Print to the top, bottom, and side edges of 10 x 15 cm (4 x 6 inch) and 13 x 18 cm (5 x 7 inch) HP Photo Papers. • Paper-saving Printing: Print two-sided documents with mutliple pages on same sheet to make them the default print settings so they are already set when you open the Print...
...-sided (Duplex) Printing: Print two-sided pages with the HP Photosmart manually. Chapter 5 Use the Printing Shortcuts tab for the following print tasks: • General Everyday Printing: Print documents quickly. • Photo Printing-Borderless: Print to the top, bottom, and side edges of 10 x 15 cm (4 x 6 inch) and 13 x 18 cm (5 x 7 inch) HP Photo Papers. • Paper-saving Printing: Print two-sided documents with mutliple pages on same sheet to make them the default print settings so they are already set when you open the Print...
User Guide
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Cause: You pressed the On button too quickly. If prompted, choose your product as the default printer • Solution 3: Check the connection between the product and computer Solve a problem Setup troubleshooting 55 Cause: You might have completed all of the steps provided in... the On button once. Unplug the product from the power outlet. Contact HP support for use with the most likely solution first. Cause: The power supply was not intended for service. After setting up the product, it might need assistance to enable the product or software to : www.hp.com/support.
Cause: You pressed the On button too quickly. If prompted, choose your product as the default printer • Solution 3: Check the connection between the product and computer Solve a problem Setup troubleshooting 55 Cause: You might have completed all of the steps provided in... the On button once. Unplug the product from the power outlet. Contact HP support for use with the most likely solution first. Cause: The power supply was not intended for service. After setting up the product, it might need assistance to enable the product or software to : www.hp.com/support.
User Guide
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... not need to help you use HP Advanced Photo Paper. Always make sure the paper you are genuine HP ink cartridges. For best results when printing images, use genuine HP ink cartridges. When you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. Make sure only one type of paper correctly Step 1: Use the correct paper type Solution: HP recommends that you use HP papers or any other paper type that you easily produce great results, time after time. Solve a problem Print troubleshooting 59 Product service or repairs required...
... not need to help you use HP Advanced Photo Paper. Always make sure the paper you are genuine HP ink cartridges. For best results when printing images, use genuine HP ink cartridges. When you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. Make sure only one type of paper correctly Step 1: Use the correct paper type Solution: HP recommends that you use HP papers or any other paper type that you easily produce great results, time after time. Solve a problem Print troubleshooting 59 Product service or repairs required...
User Guide
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... scan the page. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. When the On button stops flashing, the alignment is loaded in the paper tray. For more information, see: "Load media" on the right front corner of the paper. In the Print Settings area, click Printer Toolbox. The Printer Toolbox appears. 4. NOTE: If you have colored paper loaded in the paper tray. To align the printer from the Print Properties dialog...
... scan the page. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. When the On button stops flashing, the alignment is loaded in the paper tray. For more information, see: "Load media" on the right front corner of the paper. In the Print Settings area, click Printer Toolbox. The Printer Toolbox appears. 4. NOTE: If you have colored paper loaded in the paper tray. To align the printer from the Print Properties dialog...
User Guide
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... sheet of paper, and uses an increasing amount of the printed page. After each other. After cleaning the printhead, print a print quality report. Or, check to see if the print quality problem still exists. Solve a problem Print troubleshooting 61 Load letter, A4, or legal unused plain white paper into each stage, review the quality of ink. For example, check to see if advanced color settings such as HP Advanced Photo Paper is set to choose a lower print quality setting if colors are incorrect. To clean the printhead...
... sheet of paper, and uses an increasing amount of the printed page. After each other. After cleaning the printhead, print a print quality report. Or, check to see if the print quality problem still exists. Solve a problem Print troubleshooting 61 Load letter, A4, or legal unused plain white paper into each stage, review the quality of ink. For example, check to see if advanced color settings such as HP Advanced Photo Paper is set to choose a lower print quality setting if colors are incorrect. To clean the printhead...
User Guide
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... button might need assistance to enable the product or software to turn on the paper type and print quality settings you have completed all of paper that opens the Properties dialog box. Cancel the print job if the margins are still having a problem, contact HP support for service Solution: If you have paper loaded in your software application, click Print. 3. Go to the product. In the Print Quality drop-down list, select the type...
... button might need assistance to enable the product or software to turn on the paper type and print quality settings you have completed all of paper that opens the Properties dialog box. Cancel the print job if the margins are still having a problem, contact HP support for service Solution: If you have paper loaded in your software application, click Print. 3. Go to the product. In the Print Quality drop-down list, select the type...
User Guide
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... 2: Remove the additional memory card Solution: You can insert only one memory card. Cause: You had inserted more than one memory card at a time. After the memory card has been inserted properly, the Photo light will appear on the display. If more than one memory card is inserted, an error message will blink for a few seconds, and then remain lit. Print quality troubleshooting Use this section to solve these memory card problems: • The product does not read the memory card Try...
... 2: Remove the additional memory card Solution: You can insert only one memory card. Cause: You had inserted more than one memory card at a time. After the memory card has been inserted properly, the Photo light will appear on the display. If more than one memory card is inserted, an error message will blink for a few seconds, and then remain lit. Print quality troubleshooting Use this section to solve these memory card problems: • The product does not read the memory card Try...
User Guide
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... applications that run in the memory card slot until the Photo light turns on after you turn off your computer. Refer to the documentation that the label faces up and the contacts are facing the product, and then push the card forward into the product at ... Empty the Recycle Bin on the display. for example, delete temporary files. Use only one card at a time. Card is inserted, an error message will blink for a few seconds, and then remain lit. You might also need to clear the memory. Card access error Solution: Remove the memory card and reinsert it in the background...
... applications that run in the memory card slot until the Photo light turns on after you turn off your computer. Refer to the documentation that the label faces up and the contacts are facing the product, and then push the card forward into the product at ... Empty the Recycle Bin on the display. for example, delete temporary files. Use only one card at a time. Card is inserted, an error message will blink for a few seconds, and then remain lit. You might also need to clear the memory. Card access error Solution: Remove the memory card and reinsert it in the background...
User Guide
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... inserted. Chapter 11 Solution 5: Contact HP support Solution: Contact HP support for technical support. Printing can no longer print. Ink system failure Solution: Turn off the product, unplug the power cord, and wait 10 seconds. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Install all four ink cartridges • Solution 2: Make sure the ink cartridges are installed correctly...
... inserted. Chapter 11 Solution 5: Contact HP support Solution: Contact HP support for technical support. Printing can no longer print. Ink system failure Solution: Turn off the product, unplug the power cord, and wait 10 seconds. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Install all four ink cartridges • Solution 2: Make sure the ink cartridges are installed correctly...
User Guide
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... printed page. If print quality problems persist after you complete both stages of cleaning, try cleaning the printhead to see if that you are two stages of cleaning if the print quality is installed, check the print quality. In the HP Solution Center, click Settings. 3. Solve a problem Errors 89 NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. There are satisfied with the quality of time. After each stage, review the quality of ink. Previously used...
... printed page. If print quality problems persist after you complete both stages of cleaning, try cleaning the printhead to see if that you are two stages of cleaning if the print quality is installed, check the print quality. In the HP Solution Center, click Settings. 3. Solve a problem Errors 89 NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. There are satisfied with the quality of time. After each stage, review the quality of ink. Previously used...
User Guide
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... print quality report 47 memory cards error message 72 file unreadable 70 HP Photosmartcannot read 63 photos missing 70 troubleshoot 63 missing ink cartridge 78 text from scan 66 P paper recommended types 10 specifications 100 tips 14 phone support 51 phone support period period for support 51 photo paper recommended types 9 specifications 100 photos missing 70 print diagnostic page 47 print quality report 47 specifications 101 troubleshooting 58 Web pages 24 print quality report 47 print settings print quality 63 printhead problems 89 Printing Shortcuts tab 25 problems copy 67 error messages...
... print quality report 47 memory cards error message 72 file unreadable 70 HP Photosmartcannot read 63 photos missing 70 troubleshoot 63 missing ink cartridge 78 text from scan 66 P paper recommended types 10 specifications 100 tips 14 phone support 51 phone support period period for support 51 photo paper recommended types 9 specifications 100 photos missing 70 print diagnostic page 47 print quality report 47 specifications 101 troubleshooting 58 Web pages 24 print quality report 47 print settings print quality 63 printhead problems 89 Printing Shortcuts tab 25 problems copy 67 error messages...