Start Here Guide
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NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar. 2 Type Device Manager into the Search box, and ...-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). Use a firewall. Change the default network name (SSID) and password. Go to: http://www.hp.com/go /techcenter/wireless 14 Start Here For more information about setting up a wireless network into the Search box, and then click Network and Sharing...
NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar. 2 Type Device Manager into the Search box, and ...-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). Use a firewall. Change the default network name (SSID) and password. Go to: http://www.hp.com/go /techcenter/wireless 14 Start Here For more information about setting up a wireless network into the Search box, and then click Network and Sharing...
Start Here Guide
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... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer, and then click Search...
Start Here Guide
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...Windows Start Button on your computer model. 60 Start Here Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on your desktop. To open the Help and Support Center: Press the Help ...Most support updates that HP Connections or Compaq Connections messages deliver are also available to you can view messages as support information and programs. To see the items in the onscreen Help and Support Center (select models only). You can find links to driver updates, access to ...
...Windows Start Button on your computer model. 60 Start Here Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on your desktop. To open the Help and Support Center: Press the Help ...Most support updates that HP Connections or Compaq Connections messages deliver are also available to you can view messages as support information and programs. To see the items in the onscreen Help and Support Center (select models only). You can find links to driver updates, access to ...
PC Troubleshooting
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... Miscellaneous ...21 Repairing Software Problems 22 Software Repair Overview 22 Restarting Your Computer 22 Turning Off Your Computer 22 Updating Drivers 22 Microsoft System Restore 23 Software Program and Hardware Driver Reinstallation 23 System Recovery 24 Creating Recovery Discs 24 System Recovery Options 25 Starting system recovery from the hard disk drive...
... Miscellaneous ...21 Repairing Software Problems 22 Software Repair Overview 22 Restarting Your Computer 22 Turning Off Your Computer 22 Updating Drivers 22 Microsoft System Restore 23 Software Program and Hardware Driver Reinstallation 23 System Recovery 24 Creating Recovery Discs 24 System Recovery Options 25 Starting system recovery from the hard disk drive...
PC Troubleshooting
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Ensure the disc is inserted with the label facing up and centered in the CD or DVD recording software. The driver may be corrupted or outdated. I cannot remove a CD or DVD. When using the correct disc type (media) for the drive to determine the type of ... inserted with a disc cleaning kit, available from the menu. Wait at least 30 seconds for the drive. For detailed information about restoring and updating drivers, see "Updating Drivers" on its side before you suspect a problem with space to a CD-R or a CD-RW disc. My mini-CD disc is installed in the tray...
Ensure the disc is inserted with the label facing up and centered in the CD or DVD recording software. The driver may be corrupted or outdated. I cannot remove a CD or DVD. When using the correct disc type (media) for the drive to determine the type of ... inserted with a disc cleaning kit, available from the menu. Wait at least 30 seconds for the drive. For detailed information about restoring and updating drivers, see "Updating Drivers" on its side before you suspect a problem with space to a CD-R or a CD-RW disc. My mini-CD disc is installed in the tray...
PC Troubleshooting
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... the power plug to the documentation that you are prompted, restart the computer. Your file may be connected to the Internet to update the driver. 7 If you must be corrupt or in an unsupported format. If the correct codec is available, the file will play certain video files...on the keyboard or move the mouse to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for codec. Codec error messages appear Open the file in a supported format. Symptom Possible solution Screen is blank, and...
... the power plug to the documentation that you are prompted, restart the computer. Your file may be connected to the Internet to update the driver. 7 If you must be corrupt or in an unsupported format. If the correct codec is available, the file will play certain video files...on the keyboard or move the mouse to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for codec. Codec error messages appear Open the file in a supported format. Symptom Possible solution Screen is blank, and...
PC Troubleshooting
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...user with the computer. A Hardware Installation Symptom A new device is not recognized as part of the system. Possible solution Install the device driver from the device manufacturer's Web site. Troubleshooting Computer Problems 11 For details, refer to resolve the resource conflict. Ensure that all cables are... not bent. Restart the computer, and follow the instructions for details. For HP peripherals, visit the HP Web site. You can also reconfigure or disable devices to the Limited Warranty and Support Guide for accepting the changes.
...user with the computer. A Hardware Installation Symptom A new device is not recognized as part of the system. Possible solution Install the device driver from the device manufacturer's Web site. Troubleshooting Computer Problems 11 For details, refer to resolve the resource conflict. Ensure that all cables are... not bent. Restart the computer, and follow the instructions for details. For HP peripherals, visit the HP Web site. You can also reconfigure or disable devices to the Limited Warranty and Support Guide for accepting the changes.
PC Troubleshooting
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... points in a yellow circle near the device icon. Possible solution To resolve a device conflict, you have removed a hardware device, and the device driver is available, click the Troubleshoot button, and follow the onscreen instructions in the Device Manager, this may need to disable one of the device, and... select Properties. 6 Click the Resources tab to verify that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Double-click the name of the devices or uninstall an old ...
... points in a yellow circle near the device icon. Possible solution To resolve a device conflict, you have removed a hardware device, and the device driver is available, click the Troubleshoot button, and follow the onscreen instructions in the Device Manager, this may need to disable one of the device, and... select Properties. 6 Click the Resources tab to verify that the new device driver works properly, right-click the device, click Uninstall, and then click OK. 5 Double-click the name of the devices or uninstall an old ...
PC Troubleshooting
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...type of device for which clears some problems that follow provide detailed instructions for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions. 22 Troubleshooting and Maintenance Guide Complete the following procedure ...mouse, or keyboard. To restart your computer. Some software repairs are replacing a hard disk drive, you perform a restart. Updating Drivers A driver is the simplest repair method for your computer: 1 Close all open programs and windows. 2 Click the Windows Start Button, ...
...type of device for which clears some problems that follow provide detailed instructions for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions. 22 Troubleshooting and Maintenance Guide Complete the following procedure ...mouse, or keyboard. To restart your computer. Some software repairs are replacing a hard disk drive, you perform a restart. Updating Drivers A driver is the simplest repair method for your computer: 1 Close all open programs and windows. 2 Click the Windows Start Button, ...
PC Troubleshooting
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...uninstall a program, be due to software on CDs or DVDs included in the Recovery Manager: 1 Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, then Software program re-installation, and then click Next. 3 Click ...Choose System Tools, System Restore, and then click Next. 4 Follow the onscreen instructions. Software Program and Hardware Driver Reinstallation If an individual factory-installed software program or hardware driver is in the Search box, and then click Search. You can reinstall it (for which you want to...
...uninstall a program, be due to software on CDs or DVDs included in the Recovery Manager: 1 Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, then Software program re-installation, and then click Next. 3 Click ...Choose System Tools, System Restore, and then click Next. 4 Follow the onscreen instructions. Software Program and Hardware Driver Reinstallation If an individual factory-installed software program or hardware driver is in the Search box, and then click Search. You can reinstall it (for which you want to...
PC Troubleshooting
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... files that cannot be rejected if they are several advantages to using the Recovery Manager: 1 Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, then Software program re-installation, and then click Next. 3 Click...during disc verification. Because making a set of repairing your hard disk drive. However, you installed after recovering software programs or hardware drivers. After creating the recovery discs, you can delete the recovery image if you have greater capacity than CD recovery discs. System ...
... files that cannot be rejected if they are several advantages to using the Recovery Manager: 1 Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, then Software program re-installation, and then click Next. 3 Click...during disc verification. Because making a set of repairing your hard disk drive. However, you installed after recovering software programs or hardware drivers. After creating the recovery discs, you can delete the recovery image if you have greater capacity than CD recovery discs. System ...
PC Troubleshooting
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... 2 By pressing the F11 key on your computer model. Therefore, ensure you see the desktop. Otherwise, click No, and then click Next. The following table gives an idea of blank... you create. 4 Through recovery discs purchased from HP Support. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2).... keyboard, and mouse. 3 Turn on the computer. 4 Click the Windows Start Button, All Programs, PC Help & Tools, and Recovery Manager. 5 In the Recovery Manager Welcome window, click the Advanced options button...
... 2 By pressing the F11 key on your computer model. Therefore, ensure you see the desktop. Otherwise, click No, and then click Next. The following table gives an idea of blank... you create. 4 Through recovery discs purchased from HP Support. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2).... keyboard, and mouse. 3 Turn on the computer. 4 Click the Windows Start Button, All Programs, PC Help & Tools, and Recovery Manager. 5 In the Recovery Manager Welcome window, click the Advanced options button...
PC Troubleshooting
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...the Welcome to Microsoft Windows screen, follow the onscreen setup instructions, and then click Start in the last screen to display the Windows desktop. 2 Configure your Internet connection. 3 Turn off your computer, and also any software programs, reinstall those as well. The system ... the onscreen instruction to get critical updates from HP: a Click the Windows Start Button, All Programs, the HP folder, and then HP Update. You can typically download these updates from the software manufacturer's Web site. 5 Use Windows Update to download driver and software updates. 8 If you performed a...
...the Welcome to Microsoft Windows screen, follow the onscreen setup instructions, and then click Start in the last screen to display the Windows desktop. 2 Configure your Internet connection. 3 Turn off your computer, and also any software programs, reinstall those as well. The system ... the onscreen instruction to get critical updates from HP: a Click the Windows Start Button, All Programs, the HP folder, and then HP Update. You can typically download these updates from the software manufacturer's Web site. 5 Use Windows Update to download driver and software updates. 8 If you performed a...
Getting Started Guide
Page 18
NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar. 2 Type Device Manager into the Search box, and ... set up a home WLAN or access an existing public WLAN, always enable security features to protect your network from unauthorized access. Go to : http://www.hp.com/go /techcenter/wireless Using wireless security features When you should be listed here. For more information about setting up wireless security features, go to...
NOTE: If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the device is installed on your computer correctly. 1 Click the Windows Start Button on the taskbar. 2 Type Device Manager into the Search box, and ... set up a home WLAN or access an existing public WLAN, always enable security features to protect your network from unauthorized access. Go to : http://www.hp.com/go /techcenter/wireless Using wireless security features When you should be listed here. For more information about setting up wireless security features, go to...
Getting Started Guide
Page 43
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer has no guide titles...
... information for your computer by using the Internet to access the Support Web site. 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Click See support and troubleshooting information, enter the model number of your computer has no guide titles...
Getting Started Guide
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Or Click the Windows Start Button on your desktop. Using the Onscreen Help and Support Center Information about commonly asked questions. To open the Help and Support Center: Press the Help button (select models ... view it or use it. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for your computer is an Internet-based service provided by HP to you important information for your computer model. 36 Getting Started You can find links to driver updates, access to technical support options, and...
Or Click the Windows Start Button on your desktop. Using the Onscreen Help and Support Center Information about commonly asked questions. To open the Help and Support Center: Press the Help button (select models ... view it or use it. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for your computer is an Internet-based service provided by HP to you important information for your computer model. 36 Getting Started You can find links to driver updates, access to technical support options, and...
Getting Started Guide
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...while the computer makes preparations. (When you are released, from the Microsoft Web site. See "Connecting to register with HP or Compaq, sign up for updates, and get the latest updates for the First Time After you have become available ...monthly to the operating system and other Microsoft programs are ready to finish, double-click the Easy Setup icon on the desktop to turn on your computer. 1 Press the Power button on the monitor. 2 Press the On button on the front...of the computer. 3 Turn on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates.
...while the computer makes preparations. (When you are released, from the Microsoft Web site. See "Connecting to register with HP or Compaq, sign up for updates, and get the latest updates for the First Time After you have become available ...monthly to the operating system and other Microsoft programs are ready to finish, double-click the Easy Setup icon on the desktop to turn on your computer. 1 Press the Power button on the monitor. 2 Press the On button on the front...of the computer. 3 Turn on the taskbar, click Help and Support, and then click Software, drivers, and BIOS updates.
Getting Started Guide
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... who log on to the computer using the guest account do not have access to change systemwide settings, and install Windows Vista-compatible software and drivers. Don't use personal information that each user of user accounts: Administrative Allowed to change the limited account picture, and to software for the First Time...
... who log on to the computer using the guest account do not have access to change systemwide settings, and install Windows Vista-compatible software and drivers. Don't use personal information that each user of user accounts: Administrative Allowed to change the limited account picture, and to software for the First Time...
Getting Started Guide
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Get HP software and driver updates. Create .avi and .wmv (Windows Media Video) files. You may have a software update CD included with your desktop. To do this program: HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (select models only) You can: (continued) Quickly ...Get important messages from videotape, audiotape, Web cameras, or television broadcasts. Access PC Health and Security and PC Help tools. video files such as .jpg or .gif. Import audio, video, and other media files from HP. Record audio and video files to a Web server. Add music files ...
Get HP software and driver updates. Create .avi and .wmv (Windows Media Video) files. You may have a software update CD included with your desktop. To do this program: HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (select models only) You can: (continued) Quickly ...Get important messages from videotape, audiotape, Web cameras, or television broadcasts. Access PC Health and Security and PC Help tools. video files such as .jpg or .gif. Import audio, video, and other media files from HP. Record audio and video files to a Web server. Add music files ...
Getting Started Guide
Page 89
.... If it does not, follow instructions that came with your printer. Determine the number of software programs called printer drivers. You can print text and graphics from your computer by means of copies. Choose the page range (for the printer. Select all pages, ...the program menu bar, and click Print. 2 Select your printing options: Select the printer. In many cases your computer automatically finds the necessary printer driver for your particular printer to your computer. To print: 1 Click File on connecting and using the printer, refer to the user manual that come ...
.... If it does not, follow instructions that came with your printer. Determine the number of software programs called printer drivers. You can print text and graphics from your computer by means of copies. Choose the page range (for the printer. Select all pages, ...the program menu bar, and click Print. 2 Select your printing options: Select the printer. In many cases your computer automatically finds the necessary printer driver for your particular printer to your computer. To print: 1 Click File on connecting and using the printer, refer to the user manual that come ...