HP Limited Warranty and Techincal Support - 3-year - North America
Page 10
... unable to resolve your problem using HP online services, call your product into any HP service partner for which customer self-repair is mandatory. If your portable computer needs a hardware repair that the repair can be accomplished by the use of a CSR part, HP will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and...
... unable to resolve your problem using HP online services, call your product into any HP service partner for which customer self-repair is mandatory. If your portable computer needs a hardware repair that the repair can be accomplished by the use of a CSR part, HP will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and...
HP Limited Warranty and Technical Support - 1-2-3-year - North America
Page 7
... product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. Open an online service event with your questions and resolve problems-24 hours a day, 7 days a week. Detailed questions We have an issue with an HP Support Specialist: If you call HP: - Third-party hardware or software - http://www.hp.com/support. 5 Notebook Documentation Team Saved date: 12/10/2004 2:37 Part Number: 347109...
... product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. Open an online service event with your questions and resolve problems-24 hours a day, 7 days a week. Detailed questions We have an issue with an HP Support Specialist: If you call HP: - Third-party hardware or software - http://www.hp.com/support. 5 Notebook Documentation Team Saved date: 12/10/2004 2:37 Part Number: 347109...
HP Limited Warranty and Technical Support - 90 day - North America
Page 10
... which customer self-repair is optional. NOTE: If you diagnose the problem. If, during shipping. If, however, you require that HP replace these parts, you will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. Open an online service event with an HP Support Specialist: If you...
... which customer self-repair is optional. NOTE: If you diagnose the problem. If, during shipping. If, however, you require that HP replace these parts, you will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. Open an online service event with an HP Support Specialist: If you...
HP Limited Warranty and Technical Support 1-yr - North America
Page 10
... of CSR parts: 1) Parts for replacement. HP pays shipping costs. To locate the nearest HP service partner, call your local HP Technical Support Center (see Worldwide Phone Numbers booklet). If you request that HP replace them for you for which customer self-repair is covered under warranty, HP will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited...
... of CSR parts: 1) Parts for replacement. HP pays shipping costs. To locate the nearest HP service partner, call your local HP Technical Support Center (see Worldwide Phone Numbers booklet). If you request that HP replace them for you for which customer self-repair is covered under warranty, HP will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited...
HP Limited Worldwide Warranty and Technical Support 3-yr - North America
Page 10
... support service that may be applicable to the HP Hardware Product you may reasonably request in order to best perform the warranty support. HP strongly encourages you will be asked to assist HP as follows: Verify configurations, load most recent firmware, install software patches, run HP diagnostics and utilities. Implement temporary procedures or workarounds provided by HP while HP works on permanent solutions. Use HP remote support...
... support service that may be applicable to the HP Hardware Product you may reasonably request in order to best perform the warranty support. HP strongly encourages you will be asked to assist HP as follows: Verify configurations, load most recent firmware, install software patches, run HP diagnostics and utilities. Implement temporary procedures or workarounds provided by HP while HP works on permanent solutions. Use HP remote support...
HP Limited Worldwide Warranty and Technical Support 3-yr - North America
Page 14
...). Initial Setup and Technical Support for Included Software Technical Support for ninety (90) days from HP via multiple contact methods, including electronic media and telephone, for your End User License Agreement (EULA). Support includes assistance with: Answering your installation questions (how to, first steps, and prerequisites). Setting up and configuring the software and options supplied or purchased with product specifications and supported configurations Service Upgrades HP has...
...). Initial Setup and Technical Support for Included Software Technical Support for ninety (90) days from HP via multiple contact methods, including electronic media and telephone, for your End User License Agreement (EULA). Support includes assistance with: Answering your installation questions (how to, first steps, and prerequisites). Setting up and configuring the software and options supplied or purchased with product specifications and supported configurations Service Upgrades HP has...
Worldwide Waranty and Technical Support - HP - 90day - North America
Page 10
... Self Repair Warranty Service HP products are also designed for greater flexibility in attempting to resolve the problem using online chat or telephone. Before returning any other storage devices as a precaution against possible failures, alteration, or loss. This may involve performing routine diagnostic procedures, installing additional software updates or patches, removing third-party options, and/or substituting options. Make periodic backup copies of...
... Self Repair Warranty Service HP products are also designed for greater flexibility in attempting to resolve the problem using online chat or telephone. Before returning any other storage devices as a precaution against possible failures, alteration, or loss. This may involve performing routine diagnostic procedures, installing additional software updates or patches, removing third-party options, and/or substituting options. Make periodic backup copies of...
Worldwide Waranty and Technical Support - HP - 90day - North America
Page 14
... HP Hardware Products (how-to software usage problems. Obtaining HP Care Pack information or updates for ninety (90) days from date of purchase. Excludes system optimization, customization and network configuration. Interpreting system error messages. Isolating system problems to and first steps). Service Upgrades HP has a range of additional support and service coverage for online resources and telephone support. Initial Setup and Technical Support for Included Software...
... HP Hardware Products (how-to software usage problems. Obtaining HP Care Pack information or updates for ninety (90) days from date of purchase. Excludes system optimization, customization and network configuration. Interpreting system error messages. Isolating system problems to and first steps). Service Upgrades HP has a range of additional support and service coverage for online resources and telephone support. Initial Setup and Technical Support for Included Software...
HP Notebook Reference Guide - Windows Vista and Windows 7
Page 11
... computer hard drive, or on . To access Help and Support, select Start > Help and Support. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about your computer and turning it on an optical disc or SD card: ● Setup Instructions poster-Guides you through setting up your computer, including product-specific features, backup and recovery, maintenance, and specifications. ● Help and Support-Includes links to a wireless network, multimedia, power management, security...
... computer hard drive, or on . To access Help and Support, select Start > Help and Support. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about your computer and turning it on an optical disc or SD card: ● Setup Instructions poster-Guides you through setting up your computer, including product-specific features, backup and recovery, maintenance, and specifications. ● Help and Support-Includes links to a wireless network, multimedia, power management, security...
HP Notebook Reference Guide - Windows Vista and Windows 7
Page 28
... computer with the power button, the recommended procedure is to use the preceding shutdown procedures, try the following emergency procedures in Hibernation, you are unable to both types of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ● When...
... computer with the power button, the recommended procedure is to use the preceding shutdown procedures, try the following emergency procedures in Hibernation, you are unable to both types of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ● When...
HP Notebook Reference Guide - Windows Vista and Windows 7
Page 29
... the TouchPad. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on and your work is in the Sleep state or in Windows® Control Panel. With the computer on the hard drive and the computer turns off. Power settings and timeouts can be changed using Power Options in Hibernation. When Hibernation is initiated, your work is initiated, the power lights blink and the screen clears. Setting power options...
... the TouchPad. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on and your work is in the Sleep state or in Windows® Control Panel. With the computer on the hard drive and the computer turns off. Power settings and timeouts can be changed using Power Options in Hibernation. When Hibernation is initiated, your work is initiated, the power lights blink and the screen clears. Setting power options...
HP Notebook Reference Guide - Windows Vista and Windows 7
Page 44
.... USB drives include the following procedure to a USB port on the computer. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. 34 Chapter 5 External cards and devices If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. A USB drive can be added by connecting the drive to safely remove...
.... USB drives include the following procedure to a USB port on the computer. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. 34 Chapter 5 External cards and devices If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. A USB drive can be added by connecting the drive to safely remove...
HP Notebook Reference Guide - Windows Vista and Windows 7
Page 47
... Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. You may set it works without supervision. For additional information, access the Disk Defragmenter software Help. Using hard drives Improving hard drive performance Using Disk Defragmenter As you do not need access to your computer. After you start Disk Defragmenter, it to run more efficiently. Depending on -screen instructions. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 3. Click Defragment disk. NOTE: Windows includes the User Account Control...
... Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. You may set it works without supervision. For additional information, access the Disk Defragmenter software Help. Using hard drives Improving hard drive performance Using Disk Defragmenter As you do not need access to your computer. After you start Disk Defragmenter, it to run more efficiently. Depending on -screen instructions. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 3. Click Defragment disk. NOTE: Windows includes the User Account Control...
HP Notebook Reference Guide - Windows Vista and Windows 7
Page 55
...time you set , entered, changed, or deleted. NOTE: This password cannot be used to access Setup Utility (BIOS). Using passwords 45 NOTE: Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as screen-saver passwords, select Start > Help and Support. Initiate QuickLock. 2. Protects your administrator password, you cannot access Setup Utility (BIOS). NOTE: The administrator password can use the same password for more than one Setup Utility (BIOS) feature. After you access Setup Utility (BIOS). While...
...time you set , entered, changed, or deleted. NOTE: This password cannot be used to access Setup Utility (BIOS). Using passwords 45 NOTE: Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as screen-saver passwords, select Start > Help and Support. Initiate QuickLock. 2. Protects your administrator password, you cannot access Setup Utility (BIOS). NOTE: The administrator password can use the same password for more than one Setup Utility (BIOS) feature. After you access Setup Utility (BIOS). While...
HP Notebook Reference Guide - Windows Vista and Windows 7
Page 63
... bottom of the screen. 2. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the factory, follow these steps: 1. Press f10 to enter Setup Utility (BIOS). Restoring factory settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. Using Setup Utility (BIOS) 53 Press f10 to enter Setup Utility (BIOS). or - Navigating and selecting in Setup Utility (BIOS) To navigate and select in Setup Utility (BIOS), follow these steps...
... bottom of the screen. 2. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the factory, follow these steps: 1. Press f10 to enter Setup Utility (BIOS). Restoring factory settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. Using Setup Utility (BIOS) 53 Press f10 to enter Setup Utility (BIOS). or - Navigating and selecting in Setup Utility (BIOS) To navigate and select in Setup Utility (BIOS), follow these steps...
HP Notebook Reference Guide - Windows Vista and Windows 7
Page 65
...). Using Setup Utility (BIOS) 55 Do not shut down the computer or initiate Sleep or Hibernation. Double-click your hard drive. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Follow the on -screen instructions to download your hard drive. Follow the on -screen instructions to...
...). Using Setup Utility (BIOS) 55 Do not shut down the computer or initiate Sleep or Hibernation. Double-click your hard drive. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Follow the on -screen instructions to download your hard drive. Follow the on -screen instructions to...
HP Notebook Reference Guide - Windows Vista and Windows 7
Page 71
...displaying remaining charge 23 disposing 25 low battery levels 23 replacing 25 storing 24 Battery Check 22 battery information, finding 22 battery power 22 battery temperature 24 BIOS determining version 54 downloading an update 55 updating 54 Bluetooth device 2, 8 buttons media 13 power 18 volume 14 C cables 1394 32 eSATA 33 USB 31 checking audio functions 14 computer, traveling 24, 57 configuring audio for HDMI 17 configuring ExpressCards 28 connecting to a wired network 8 connecting to an existing wireless network 4 Connection Manager 3 conservation, power 24 creating a wireless connection...
...displaying remaining charge 23 disposing 25 low battery levels 23 replacing 25 storing 24 Battery Check 22 battery information, finding 22 battery power 22 battery temperature 24 BIOS determining version 54 downloading an update 55 updating 54 Bluetooth device 2, 8 buttons media 13 power 18 volume 14 C cables 1394 32 eSATA 33 USB 31 checking audio functions 14 computer, traveling 24, 57 configuring audio for HDMI 17 configuring ExpressCards 28 connecting to a wired network 8 connecting to an existing wireless network 4 Connection Manager 3 conservation, power 24 creating a wireless connection...
HP Notebook Reference Guide - Windows Vista and Windows 7
Page 72
...9 connecting a modem cable adapter 9 selecting a location setting 10 N network cable, connecting 11 network icon 2 O operating system controls 4 optical disc inserting 39 removing 40 optical drive 34 optional external devices, using 34 P passwords set in Setup Utility (BIOS) 45 set in Windows 45 ports DisplayPort 15 expansion 34 external monitor 15 HDMI 16 Intel Wireless Display 17 VGA 15 power battery 22 conserving 24 options 19 power button 18 power meter 20 power plans customizing 21 selecting 20 viewing current 20 power switch 18 power-on password creating 47 entering 47 managing 47 power...
...9 connecting a modem cable adapter 9 selecting a location setting 10 N network cable, connecting 11 network icon 2 O operating system controls 4 optical disc inserting 39 removing 40 optical drive 34 optional external devices, using 34 P passwords set in Setup Utility (BIOS) 45 set in Windows 45 ports DisplayPort 15 expansion 34 external monitor 15 HDMI 16 Intel Wireless Display 17 VGA 15 power battery 22 conserving 24 options 19 power button 18 power meter 20 power plans customizing 21 selecting 20 viewing current 20 power switch 18 power-on password creating 47 entering 47 managing 47 power...
Getting Started HP Notebook - Windows Vista and Windows 7
Page 32
... Windows, opens the default Web browser. ● When the computer is in Windows® to know your computer on page 4 for pointing devices, such as button configuration, click speed, and pointer options. Refer to Getting to customize settings for specific information about the TouchPad on your computer. f12 Turns the wireless feature on an external mouse. 24 Chapter 5 Keyboard and pointing devices To access Mouse Properties, select Start > Devices and Printers. Using...
... Windows, opens the default Web browser. ● When the computer is in Windows® to know your computer on page 4 for pointing devices, such as button configuration, click speed, and pointer options. Refer to Getting to customize settings for specific information about the TouchPad on your computer. f12 Turns the wireless feature on an external mouse. 24 Chapter 5 Keyboard and pointing devices To access Mouse Properties, select Start > Devices and Printers. Using...
HP Pavilion dm4 Entertainment PC Maintenance and Service Guide
Page 114
... audio 3 camera 2 display panel 1 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 2 operating system 4 optical drives 2 pointing devices 4 ports 3 power requirements 4 processors 1 product name 1 security 4 serviceability 4 wireless 3 product name 1 R recovering from the dedicated recovery partition 93 recovering from the recovery discs 94 recovery discs 92 recovery, system 93 removal/replacement preliminaries 31 procedures 36 restore points 97 RJ-45 (network) jack, identifying 12 RJ-45 network light, identifying 12 RTC battery removal...
... audio 3 camera 2 display panel 1 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 2 operating system 4 optical drives 2 pointing devices 4 ports 3 power requirements 4 processors 1 product name 1 security 4 serviceability 4 wireless 3 product name 1 R recovering from the dedicated recovery partition 93 recovering from the recovery discs 94 recovery discs 92 recovery, system 93 removal/replacement preliminaries 31 procedures 36 restore points 97 RJ-45 (network) jack, identifying 12 RJ-45 network light, identifying 12 RTC battery removal...