HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
Page 6
... NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Page 6 To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers...
... NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Page 6 To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers...
HP Pavilion 14 Sleekbook and HP Pavilion 14 Ultrabook Maintenance and Service Guide
Page 6
... Power button board ...45 Hard drive ...46 USB board/audio jack ...49 WLAN module ...50 System board ...53 Memory module ...58 RTC battery ...61 mSATA solid-state drive ...62 PCH heat sink ...64 Heat sink ...65 Fan ...67 Speaker assembly ...68 RJ-45 cover ...69 Display assembly ...70 Power connector ...75 5 Windows 8 - Using Setup Utility (BIOS) and System Diagnostics 79 Starting Setup Utility ...79 Using Setup Utility ...79 Changing the language of Setup Utility 79 Navigating and selecting in Setup Utility 79 Displaying system information 80 Restoring factory default settings...
... Power button board ...45 Hard drive ...46 USB board/audio jack ...49 WLAN module ...50 System board ...53 Memory module ...58 RTC battery ...61 mSATA solid-state drive ...62 PCH heat sink ...64 Heat sink ...65 Fan ...67 Speaker assembly ...68 RJ-45 cover ...69 Display assembly ...70 Power connector ...75 5 Windows 8 - Using Setup Utility (BIOS) and System Diagnostics 79 Starting Setup Utility ...79 Using Setup Utility ...79 Changing the language of Setup Utility 79 Navigating and selecting in Setup Utility 79 Displaying system information 80 Restoring factory default settings...
HP Pavilion 14 Sleekbook and HP Pavilion 14 Ultrabook Maintenance and Service Guide
Page 95
... Recovery option from the HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in HP Recovery Manager. Restore and recovery There are several options for using File History, see Windows Help and Support. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 89. ● If you have replaced the hard drive, you want to reset your system. For more information, see Recovering using...
... Recovery option from the HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in HP Recovery Manager. Restore and recovery There are several options for using File History, see Windows Help and Support. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 89. ● If you have replaced the hard drive, you want to reset your system. For more information, see Recovering using...
HP Pavilion 14 Sleekbook and HP Pavilion 14 Ultrabook Maintenance and Service Guide
Page 107
... removing for Windows 8 computer models 90 I integrated webcam light, identifying 7 internal media card, product description 5 internal microphone, identifying 7 J jack audio-in (microphone) 12 audio-out (headphone) 12 network 13 RJ-45 (network) 13 RJ-45 (network) lights 13 K keyboard product description 6 removal 38 spare part numbers 17, 18, 24, 25, 38 keys action 11 applications 11 esc 11 fn 11 operating system 11 Windows 11 Windows applications 11 L latch, battery release 15 lights AC adapter 14 caps lock 9 hard drive 13 mute 9 power 9, 13 TouchPad 8, 9 webcam 7 wireless...
... removing for Windows 8 computer models 90 I integrated webcam light, identifying 7 internal media card, product description 5 internal microphone, identifying 7 J jack audio-in (microphone) 12 audio-out (headphone) 12 network 13 RJ-45 (network) 13 RJ-45 (network) lights 13 K keyboard product description 6 removal 38 spare part numbers 17, 18, 24, 25, 38 keys action 11 applications 11 esc 11 fn 11 operating system 11 Windows 11 Windows applications 11 L latch, battery release 15 lights AC adapter 14 caps lock 9 hard drive 13 mute 9 power 9, 13 TouchPad 8, 9 webcam 7 wireless...
HP Pavilion 14 Sleekbook and HP Pavilion 14 Ultrabook Maintenance and Service Guide
Page 108
...audio 4 chipset 2 display panel 3 drives 4 Ethernet 4 external media cards 5 graphics 2 internal media card 5 keyboard 6 memory module 3 microphone 4 operating system 6 pointing device 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 6 video 4 wireless 5 product name 1 R recovery discs for Windows 8 computer models 86, 90 for Windows 8 computer models 87, 88, 89 HP Recovery Manager for Windows 8 computer models 89 media for Windows 8 computer models 90 starting for Windows 8 computer models 89 supported discs for Windows 8 computer models 86 USB flash drive...
...audio 4 chipset 2 display panel 3 drives 4 Ethernet 4 external media cards 5 graphics 2 internal media card 5 keyboard 6 memory module 3 microphone 4 operating system 6 pointing device 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 6 video 4 wireless 5 product name 1 R recovery discs for Windows 8 computer models 86, 90 for Windows 8 computer models 87, 88, 89 HP Recovery Manager for Windows 8 computer models 89 media for Windows 8 computer models 90 starting for Windows 8 computer models 89 supported discs for Windows 8 computer models 86 USB flash drive...
User Guide - Windows 8
Page 5
...things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...4 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17...
...things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...4 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17...
User Guide - Windows 8
Page 8
... a BIOS update 62 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...64 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP Recovery Manager 69 What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...70 Using HP Recovery media to recover 70 Changing the computer boot order 70 Removing the HP Recovery partition 71 12 Specifications ...72 Input power...
... a BIOS update 62 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...64 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP Recovery Manager 69 What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...70 Using HP Recovery media to recover 70 Changing the computer boot order 70 Removing the HP Recovery partition 71 12 Specifications ...72 Input power...
User Guide - Windows 8
Page 24
... can use operating system controls: 1. NOTE: Your ISP will help set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to a network Using operating system controls The Network and Sharing Center allows you a user ID and a password to use the WLAN device in your wireless router to the modem, and test the Internet service. To purchase Internet service and a modem, contact a local ISP. To use for Internet access. Because the wireless devices are setting up Internet access...
... can use operating system controls: 1. NOTE: Your ISP will help set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to a network Using operating system controls The Network and Sharing Center allows you a user ID and a password to use the WLAN device in your wireless router to the modem, and test the Internet service. To purchase Internet service and a modem, contact a local ISP. To use for Internet access. Because the wireless devices are setting up Internet access...
User Guide - Windows 8
Page 42
... volume incrementally as long as you hold down the key. f11 Mutes or restores speaker sound. NOTE: A wireless network must be set up before a wireless connection is possible. Opens the charms. + d Opens the Desktop. + tab alt + f4 Switches between open app or the Desktop. f12 Turns the wireless feature on Windows 8 shortcut keys, go to perform the action. Shortcut Keys Shortcut Key key + c Description Returns you want displays. Using Microsoft Windows 8 shortcut keys Microsoft Windows...
... volume incrementally as long as you hold down the key. f11 Mutes or restores speaker sound. NOTE: A wireless network must be set up before a wireless connection is possible. Opens the charms. + d Opens the Desktop. + tab alt + f4 Switches between open app or the Desktop. f12 Turns the wireless feature on Windows 8 shortcut keys, go to perform the action. Shortcut Keys Shortcut Key key + c Description Returns you want displays. Using Microsoft Windows 8 shortcut keys Microsoft Windows...
User Guide - Windows 8
Page 60
... hard drive and the number of this, the hard drive works harder to run Disk Cleanup: 1. For additional information, access the Disk Defragmenter software Help. Follow the on the hard drive become fragmented. After you can safely delete to complete. HP recommends defragmenting your computer over time, the files on -screen instructions. 52 Chapter 8 Maintaining your drives. 3. To run Disk Defragmenter on your computer manually at least once a month. Using Disk...
... hard drive and the number of this, the hard drive works harder to run Disk Cleanup: 1. For additional information, access the Disk Defragmenter software Help. Follow the on the hard drive become fragmented. After you can safely delete to complete. HP recommends defragmenting your computer over time, the files on -screen instructions. 52 Chapter 8 Maintaining your drives. 3. To run Disk Defragmenter on your computer manually at least once a month. Using Disk...
User Guide - Windows 8
Page 65
...your power-on password, you cannot turn on password Function ● Must be used to access Setup Utility (BIOS) contents. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on or restart the computer. For additional information about Windows passwords, such as it displayed as screen-saver passwords, from the Start screen, type h, and then select Help and Support. Protects administrator-level access to a Windows user account. Using passwords 57 NOTE: The administrator password can be used in Windows, nor is it is set , entered, changed , or...
...your power-on password, you cannot turn on password Function ● Must be used to access Setup Utility (BIOS) contents. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on or restart the computer. For additional information about Windows passwords, such as it displayed as screen-saver passwords, from the Start screen, type h, and then select Help and Support. Protects administrator-level access to a Windows user account. Using passwords 57 NOTE: The administrator password can be used in Windows, nor is it is set , entered, changed , or...
User Guide - Windows 8
Page 66
... start Setup Utility (BIOS), turn on your computer to protect all data sent to date. Using firewall software Firewalls are two types of both hardware and software. Installing software updates HP, Windows, and third-party software installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your computer should be kept up to and from the Start screen, type h, and then select Help and Support. It is installed on your home network...
... start Setup Utility (BIOS), turn on your computer to protect all data sent to date. Using firewall software Firewalls are two types of both hardware and software. Installing software updates HP, Windows, and third-party software installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your computer should be kept up to and from the Start screen, type h, and then select Help and Support. It is installed on your home network...
User Guide - Windows 8
Page 70
... steps: 1. You will need this path when you connect your hard drive. 62 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics Double-click the file that contains the update. 4. During the download and installation, follow these steps: a. Follow the on-screen instructions to download your hard drive designation. BIOS installation procedures vary. Follow any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. b. Make a note of the date...
... steps: 1. You will need this path when you connect your hard drive. 62 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics Double-click the file that contains the update. 4. During the download and installation, follow these steps: a. Follow the on-screen instructions to download your hard drive designation. BIOS installation procedures vary. Follow any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. b. Make a note of the date...
User Guide - Windows 8
Page 75
... included in HP Recovery Manager. From the Start screen, type h, and then select Help and Support. ● If you created. This option does not require backing up data to a previous point, automatically created. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using a minimized image, you want to restore your information from the HP Recovery partition (select models only) or HP Recovery media. See Using Windows Refresh for quick and easy recovery on...
... included in HP Recovery Manager. From the Start screen, type h, and then select Help and Support. ● If you created. This option does not require backing up data to a previous point, automatically created. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using a minimized image, you want to restore your information from the HP Recovery partition (select models only) or HP Recovery media. See Using Windows Refresh for quick and easy recovery on...
User Guide - Windows 8
Page 84
... adapter 6 caps lock 10 hard drive 5 mute 10 power 5, 10 TouchPad 9, 10 webcam 8, 20 wireless 10 M maintenance Disk Cleanup 52 Disk Defragmenter 52 minimized image creating 69 minimized image recovery 70 model description label 14 mouse using 33 mouse, external setting preferences 27 music 22 mute light, identifying 10 N network cable LAN requirements 19 network jack, identifying 5 O operating environment 73 optional external devices, using 48 original system recovery 69 P passwords Setup Utility (BIOS) 57 Windows 57 pinching touch gesture 30 ports HDMI 5, 21, 23 Intel Wireless Display 25 USB...
... adapter 6 caps lock 10 hard drive 5 mute 10 power 5, 10 TouchPad 9, 10 webcam 8, 20 wireless 10 M maintenance Disk Cleanup 52 Disk Defragmenter 52 minimized image creating 69 minimized image recovery 70 model description label 14 mouse using 33 mouse, external setting preferences 27 music 22 mute light, identifying 10 N network cable LAN requirements 19 network jack, identifying 5 O operating environment 73 optional external devices, using 48 original system recovery 69 P passwords Setup Utility (BIOS) 57 Windows 57 pinching touch gesture 30 ports HDMI 5, 21, 23 Intel Wireless Display 25 USB...
User Guide - Windows 8
Page 85
... starting 70 supported discs 66 system 69 USB flash drive 70 using HP Recovery media 66 recovery media creating 66 creating using HP Recovery Manager 66 recovery partition 70 removing 71 recycle computer 67, 68 refresh 68 computer 67 regulatory information regulatory label 14 wireless certification labels 14 remove everything and reinstall Windows 68 reset computer 67, 68 steps 68 restore Windows File History 67 right-edge swipe 31 RJ-45 (network) jack, identifying 5 S scrolling touch gesture 30 security cable lock, installing 60 security cable slot...
... starting 70 supported discs 66 system 69 USB flash drive 70 using HP Recovery media 66 recovery media creating 66 creating using HP Recovery Manager 66 recovery partition 70 removing 71 recycle computer 67, 68 refresh 68 computer 67 regulatory information regulatory label 14 wireless certification labels 14 remove everything and reinstall Windows 68 reset computer 67, 68 steps 68 restore Windows File History 67 right-edge swipe 31 RJ-45 (network) jack, identifying 5 S scrolling touch gesture 30 security cable lock, installing 60 security cable slot...
HP Pavilion TouchSmart Sleekbook 15 and HP Pavilion 15 Sleekbook Maintenance and Service Guide
Page 10
Category Display panel Memory Hard drives Audio and video Description ● 15.6-in, high-definition (HD), white light-emitting diode (WLED), SVA, BrightView (1366×768) display ● Touchscreen, Multitouch enabled (only on HP Pavilion TouchSmart Sleekbook 15 computer models) ● Typical brightness: 200 (nits) ● All display assemblies include two wireless local area network (WLAN) antenna cables ● Supports 16:9 ultra-wide aspect ratio Two SODIMM memory module slots Customer accessible and upgradeable DDR3L-1600-MHz Dual...
Category Display panel Memory Hard drives Audio and video Description ● 15.6-in, high-definition (HD), white light-emitting diode (WLED), SVA, BrightView (1366×768) display ● Touchscreen, Multitouch enabled (only on HP Pavilion TouchSmart Sleekbook 15 computer models) ● Typical brightness: 200 (nits) ● All display assemblies include two wireless local area network (WLAN) antenna cables ● Supports 16:9 ultra-wide aspect ratio Two SODIMM memory module slots Customer accessible and upgradeable DDR3L-1600-MHz Dual...
HP Pavilion TouchSmart Sleekbook 15 and HP Pavilion 15 Sleekbook Maintenance and Service Guide
Page 85
... Recovery installs only drivers and hardware-enabling applications. For more information, see Windows Help and Support. From the Start screen, type h, and then select Help and Support. ● If you need to restore your computer to its original state, Windows provides an easy way to be available for using Windows System Restore, see Recovering using HP Recovery Manager on page 79. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option...
... Recovery installs only drivers and hardware-enabling applications. For more information, see Windows Help and Support. From the Start screen, type h, and then select Help and Support. ● If you need to restore your computer to its original state, Windows provides an easy way to be available for using Windows System Restore, see Recovering using HP Recovery Manager on page 79. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option...
HP Pavilion TouchSmart Sleekbook 15 and HP Pavilion 15 Sleekbook Maintenance and Service Guide
Page 94
... boot order changing HP Recovery Manager 80 bottom components 13 button components 7 C cables, service considerations 26 caps lock light 9 chipset, product description 1 components bottom 13 buttons 7 display 6 keys 8 left side 10 lights 9 right side 11 speakers 7 computer feet locations 31 spare part number 18, 22, 31 computer major components 15 computer reset 78 computer specifications 71 connectors, service considerations 26 counterweight, spare part number 18, 24 D deleted files, restoring 77 Digital Media Slot 11 display assembly removal 60 spare part number 15...
... boot order changing HP Recovery Manager 80 bottom components 13 button components 7 C cables, service considerations 26 caps lock light 9 chipset, product description 1 components bottom 13 buttons 7 display 6 keys 8 left side 10 lights 9 right side 11 speakers 7 computer feet locations 31 spare part number 18, 22, 31 computer major components 15 computer reset 78 computer specifications 71 connectors, service considerations 26 counterweight, spare part number 18, 24 D deleted files, restoring 77 Digital Media Slot 11 display assembly removal 60 spare part number 15...
HP Pavilion TouchSmart Sleekbook 15 and HP Pavilion 15 Sleekbook Maintenance and Service Guide
Page 95
... HP Recovery Manager 79 correcting boot problems 80 starting 80 HP Recovery media, recovery 80 HP Recovery partition 80 recovery 80 removing 81 J jacks audio-in 10 audio-out 10 headphone 10 microphone 10 network 11 RJ-45 11 K key components 8 keyboard product description removal 31 spare part numbers 23, 31 keys action 8 esc 8 3 15, 22, fn 8 num.lock 8 numeric keypad 8 Windows 8 L left-side components 10 light components 9 lights AC adapter 12 caps lock 9 hard drive 11 mute 9 network jack 11 power 9, 11 RJ-45 jack 11 TouchPad 9 webcam 6 wireless 9 M mass storage device...
... HP Recovery Manager 79 correcting boot problems 80 starting 80 HP Recovery media, recovery 80 HP Recovery partition 80 recovery 80 removing 81 J jacks audio-in 10 audio-out 10 headphone 10 microphone 10 network 11 RJ-45 11 K key components 8 keyboard product description removal 31 spare part numbers 23, 31 keys action 8 esc 8 3 15, 22, fn 8 num.lock 8 numeric keypad 8 Windows 8 L left-side components 10 light components 9 lights AC adapter 12 caps lock 9 hard drive 11 mute 9 network jack 11 power 9, 11 RJ-45 jack 11 TouchPad 9 webcam 6 wireless 9 M mass storage device...