HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... mode Using Sysprep with Serial ATA hard disk drives. Procedures for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
... mode Using Sysprep with Serial ATA hard disk drives. Procedures for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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... Customer Self-Repair parts NOTE: Details about your computer. Make special note of your computer, including model, serial number, product key, and length of warranty, are as many as 9 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. There are on page 13 for Customer SelfRepair parts NOTE: The Customer Self-Repair program is supported in all locations. Installing a part not supported by...
... Customer Self-Repair parts NOTE: Details about your computer. Make special note of your computer, including model, serial number, product key, and length of warranty, are as many as 9 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. There are on page 13 for Customer SelfRepair parts NOTE: The Customer Self-Repair program is supported in all locations. Installing a part not supported by...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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... installing new memory may result in Hibernation, turn the computer on page 28). Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove the battery (see Service cover on , and then shut it down through the operating system. 2. Navigate to install the WLAN module. Click the Download button, and then follow these steps: 1. Spread the retaining tabs (1) on -screen instructions. In the Enter...
... installing new memory may result in Hibernation, turn the computer on page 28). Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove the battery (see Service cover on , and then shut it down through the operating system. 2. Navigate to install the WLAN module. Click the Download button, and then follow these steps: 1. Spread the retaining tabs (1) on -screen instructions. In the Enter...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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Disconnect all external devices from the computer. 3. Make special note of each screw size and location during removal and replacement. Disconnect the power from the computer by an authorized service provider. Disconnect the RTC battery cable (1) from the routing channel built into the bottom cover. There are unsure whether the computer is off the computer. If you are as many as 44...
Disconnect all external devices from the computer. 3. Make special note of each screw size and location during removal and replacement. Disconnect the power from the computer by an authorized service provider. Disconnect the RTC battery cable (1) from the routing channel built into the bottom cover. There are unsure whether the computer is off the computer. If you are as many as 44...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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If the update is connected to reliable external power using the AC adapter. BIOS installation procedures vary. Click your changes, use the arrow keys to a network, consult the network administrator before installing any device, cable, or cord. 1. Do not shut down the computer or initiate Sleep. Follow the on -screen instructions. 60 Chapter 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) If no instructions are revealed, follow these steps: a. Using the hard drive path you recorded earlier, open the...
If the update is connected to reliable external power using the AC adapter. BIOS installation procedures vary. Click your changes, use the arrow keys to a network, consult the network administrator before installing any device, cable, or cord. 1. Do not shut down the computer or initiate Sleep. Follow the on -screen instructions. 60 Chapter 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) If no instructions are revealed, follow these steps: a. Using the hard drive path you recorded earlier, open the...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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... HP Minimized Image Recovery option from the HP Recovery media. Windows creates system restore points automatically during a Windows update and other system maintenance events. This option does not require backing up data to a previous point, automatically created. Choose the method that came preinstalled on -screen instructions. ● If you created. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option...
... HP Minimized Image Recovery option from the HP Recovery media. Windows creates system restore points automatically during a Windows update and other system maintenance events. This option does not require backing up data to a previous point, automatically created. Choose the method that came preinstalled on -screen instructions. ● If you created. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option...
HP Pavilion TouchSmart 11 Notebook PC - Maintenance and Service Guide
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...L left-side components 10 light components 8 lights AC adapter 11 caps lock 8 hard drive 10 mute 8 power 8, 10 webcamera 4 wireless 8 M mass storage device illustrated 17 precautions 22 spare part numbers 17 media card reader board removal 48 spare part number 15, 20, 48 memory card reader 10 memory module product description 1 removal 33 spare part numbers 16, 19, 33 microphone location 5 product description 2 microphone jack 11 model name 1 monitor connector board removal 51 spare part number 15, 20, 51 monitor port 10 mute light 8 N network jack 11 O operating system, product description...
...L left-side components 10 light components 8 lights AC adapter 11 caps lock 8 hard drive 10 mute 8 power 8, 10 webcamera 4 wireless 8 M mass storage device illustrated 17 precautions 22 spare part numbers 17 media card reader board removal 48 spare part number 15, 20, 48 memory card reader 10 memory module product description 1 removal 33 spare part numbers 16, 19, 33 microphone location 5 product description 2 microphone jack 11 model name 1 monitor connector board removal 51 spare part number 15, 20, 51 monitor port 10 mute light 8 N network jack 11 O operating system, product description...
User Guide
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... Locating software ...4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Sharing data and drives and accessing software 16 Using a WLAN ...16 Using an Internet service provider 17 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 18 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models...
... Locating software ...4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Sharing data and drives and accessing software 16 Using a WLAN ...16 Using an Internet service provider 17 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 18 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models...
User Guide
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... Storing a user-replaceable battery 43 Disposing of a user-replaceable battery 43 Replacing a user-replaceable battery 43 Running on external AC power ...43 Troubleshooting power problems 44 HP CoolSense (select models only 44 Shutting down (turning off) the computer 45 7 Managing and sharing information ...46 Using a USB device ...46 Connecting a USB device 46 Removing a USB device ...47 Inserting and removing a memory card 47 8 Maintaining your computer ...49 Improving performance ...49 Handling drives ...49 Replacing a hard drive ...49 Using HP 3D DriveGuard (select models only 52...
... Storing a user-replaceable battery 43 Disposing of a user-replaceable battery 43 Replacing a user-replaceable battery 43 Running on external AC power ...43 Troubleshooting power problems 44 HP CoolSense (select models only 44 Shutting down (turning off) the computer 45 7 Managing and sharing information ...46 Using a USB device ...46 Connecting a USB device 46 Removing a USB device ...47 Inserting and removing a memory card 47 8 Maintaining your computer ...49 Improving performance ...49 Handling drives ...49 Replacing a hard drive ...49 Using HP 3D DriveGuard (select models only 52...
User Guide
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...up your software applications and information 62 Using an optional security cable lock 62 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 63 Downloading a BIOS update 64 Using HP PC Hardware Diagnostics (UEFI 64 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 65 11 Backing up, restoring, and recovering ...66 Creating recovery media and backups 66 Creating HP Recovery media 67 Restore and recovery ...68 Using Windows Refresh for quick and easy recovery 69 Remove...
...up your software applications and information 62 Using an optional security cable lock 62 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 63 Downloading a BIOS update 64 Using HP PC Hardware Diagnostics (UEFI 64 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 65 11 Backing up, restoring, and recovering ...66 Creating recovery media and backups 66 Creating HP Recovery media 67 Restore and recovery ...68 Using Windows Refresh for quick and easy recovery 69 Remove...
User Guide
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... globe and access information from millions of each other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. If the wireless light is white, at the factory, so the wireless light is on. Connecting to a wireless network 15 Your computer may be relatively close together-typically within 10 meters (approximately 33 feet) of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to...
... globe and access information from millions of each other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. If the wireless light is white, at the factory, so the wireless light is on. Connecting to a wireless network 15 Your computer may be relatively close together-typically within 10 meters (approximately 33 feet) of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to...
User Guide
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..., notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you to an existing network at your office. To connect the network cable, follow these steps: 1. NOTE: The functional...
..., notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you to an existing network at your office. To connect the network cable, follow these steps: 1. NOTE: The functional...
User Guide
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... audio, or mix audio and video to Help and Support. USB 2.0 port Connects an optional USB device. From the Start screen, type h, and then select Help and Support. Also connects an optional headset microphone. WARNING! With the webcam, you can play music CDs (external optical drive purchased separately), download and listen to music, stream audio content from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Using the webcam 21 External monitor port Connects an external VGA monitor...
... audio, or mix audio and video to Help and Support. USB 2.0 port Connects an optional USB device. From the Start screen, type h, and then select Help and Support. Also connects an optional headset microphone. WARNING! With the webcam, you can play music CDs (external optical drive purchased separately), download and listen to music, stream audio content from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Using the webcam 21 External monitor port Connects an external VGA monitor...
User Guide
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... use the computer's power to the USB port on page 15. A Universal Serial Bus (USB) flash drive, connected to run; Transfers data at 60 MB/s. Some devices use , see Connecting to purchase devices that are compatible with your computer, also allows quick data transfer. Be sure to a network on your computer. For added capacity or functionality, connect an external drive (purchased separately), such as an optical drive or hard drive, or insert a memory card...
... use the computer's power to the USB port on page 15. A Universal Serial Bus (USB) flash drive, connected to run; Transfers data at 60 MB/s. Some devices use , see Connecting to purchase devices that are compatible with your computer, also allows quick data transfer. Be sure to a network on your computer. For added capacity or functionality, connect an external drive (purchased separately), such as an optical drive or hard drive, or insert a memory card...
User Guide
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... drive due to AC power. 2. drive is currently protected or whether it works without supervision. From the Start screen, type d, and then type disk in the search box. Adding or replacing memory modules Adding memory can run on -screen instructions. Select Settings, and then select Defragment and optimize your work area. is superimposed Using Disk Defragmenter As you can defragment your computer over the icon. Using Disk Cleanup Disk Cleanup searches the hard drive...
... drive due to AC power. 2. drive is currently protected or whether it works without supervision. From the Start screen, type d, and then type disk in the search box. Adding or replacing memory modules Adding memory can run on -screen instructions. Select Settings, and then select Defragment and optimize your work area. is superimposed Using Disk Defragmenter As you can defragment your computer over the icon. Using Disk Cleanup Disk Cleanup searches the hard drive...
User Guide
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... your hard drive designation. If the update is more recent than your BIOS, make a note of the date, name, or other software components. 64 Chapter 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is functioning properly. From the Start screen, type support, and then select the HP Support...
... your hard drive designation. If the update is more recent than your BIOS, make a note of the date, name, or other software components. 64 Chapter 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is functioning properly. From the Start screen, type support, and then select the HP Support...
User Guide
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... Start screen, type h, and then select Help and Support. ● If you need to restore your personal files and data, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or use the HP Recovery media that best matches your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to recover...
... Start screen, type h, and then select Help and Support. ● If you need to restore your personal files and data, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or use the HP Recovery media that best matches your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to recover...
User Guide
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... key, identifying 11, 38 Fun things to do 1 H hard drive HP 3D DriveGuard 52 hard drive light 6 hard drive, identifying 12 HDMI configuring audio 24 HDMI port connecting 24 identifying 5, 20 headphones, connecting 22 Hibernation exiting 40 initiated during critical battery level 42 initiating 40 high-definition devices, connecting 24 hot keys description 38 reveal system information 38 using 38 HP 3D DriveGuard 52 HP and third-party software updates, installing 61 HP PC Hardware Diagnostics (UEFI) downloading 65 HP Recovery Manager correcting boot problems 71 starting...
... key, identifying 11, 38 Fun things to do 1 H hard drive HP 3D DriveGuard 52 hard drive light 6 hard drive, identifying 12 HDMI configuring audio 24 HDMI port connecting 24 identifying 5, 20 headphones, connecting 22 Hibernation exiting 40 initiated during critical battery level 42 initiating 40 high-definition devices, connecting 24 hot keys description 38 reveal system information 38 using 38 HP 3D DriveGuard 52 HP and third-party software updates, installing 61 HP PC Hardware Diagnostics (UEFI) downloading 65 HP Recovery Manager correcting boot problems 71 starting...
User Guide
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... 47 memory card reader, identifying 6 memory module identifying 12 inserting 55 removing 54 replacing 53 memory module service door, removing 54 microphone, connecting 22 minimized image creating 70 minimized image recovery 70 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 5 O operating environment 73 original system recovery 70 P passwords Setup Utility (BIOS) 60 Windows 60 pinching touch screen gesture 34 pinching TouchPad gesture 28 ports external monitor 6, 21, 23 HDMI 5, 20, 24 USB 2.0 6, 21 USB 3.0 5, 20 VGA 23 power battery 41 power button...
... 47 memory card reader, identifying 6 memory module identifying 12 inserting 55 removing 54 replacing 53 memory module service door, removing 54 microphone, connecting 22 minimized image creating 70 minimized image recovery 70 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 5 O operating environment 73 original system recovery 70 P passwords Setup Utility (BIOS) 60 Windows 60 pinching touch screen gesture 34 pinching TouchPad gesture 28 ports external monitor 6, 21, 23 HDMI 5, 20, 24 USB 2.0 6, 21 USB 3.0 5, 20 VGA 23 power battery 41 power button...
User Guide
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serial number 13 serial number, computer 13 service labels locating 13 setting password protection on wakeup 40 setup of WLAN 17 Setup Utility (BIOS) passwords 60 Setup Utility (BIOS), using 63 shipping the computer 58 shutdown 45 Sleep exiting 39 initiating 39 slots memory card 6 security cable 6 software CyberLink PowerDVD 25 Disk Cleanup 53 Disk Defragmenter 53 software updates, installing 61 speakers connecting 21 identifying 10 storing a battery 43 supported discs recovery 67 system information hot key 38 system recovery 70 system restore point creating 66 restoring 68 T temperature 43...
serial number 13 serial number, computer 13 service labels locating 13 setting password protection on wakeup 40 setup of WLAN 17 Setup Utility (BIOS) passwords 60 Setup Utility (BIOS), using 63 shipping the computer 58 shutdown 45 Sleep exiting 39 initiating 39 slots memory card 6 security cable 6 software CyberLink PowerDVD 25 Disk Cleanup 53 Disk Defragmenter 53 software updates, installing 61 speakers connecting 21 identifying 10 storing a battery 43 supported discs recovery 67 system information hot key 38 system recovery 70 system restore point creating 66 restoring 68 T temperature 43...