HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... link power management with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Manager Driver provides support for notebook PC models that could affect hard disk drive performance and reliability. Page 6 Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching...
... link power management with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Manager Driver provides support for notebook PC models that could affect hard disk drive performance and reliability. Page 6 Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: • Adding SATA drivers to installation CDs, building an image, and switching...
HP Pavilion 14 Sleekbook and HP Pavilion 14 Ultrabook Maintenance and Service Guide
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... Power button board ...45 Hard drive ...46 USB board/audio jack ...49 WLAN module ...50 System board ...53 Memory module ...58 RTC battery ...61 mSATA solid-state drive ...62 PCH heat sink ...64 Heat sink ...65 Fan ...67 Speaker assembly ...68 RJ-45 cover ...69 Display assembly ...70 Power connector ...75 5 Windows 8 - Using Setup Utility (BIOS) and System Diagnostics 79 Starting Setup Utility ...79 Using Setup Utility ...79 Changing the language of Setup Utility 79 Navigating and selecting in Setup Utility 79 Displaying system information 80 Restoring factory default settings...
... Power button board ...45 Hard drive ...46 USB board/audio jack ...49 WLAN module ...50 System board ...53 Memory module ...58 RTC battery ...61 mSATA solid-state drive ...62 PCH heat sink ...64 Heat sink ...65 Fan ...67 Speaker assembly ...68 RJ-45 cover ...69 Display assembly ...70 Power connector ...75 5 Windows 8 - Using Setup Utility (BIOS) and System Diagnostics 79 Starting Setup Utility ...79 Using Setup Utility ...79 Changing the language of Setup Utility 79 Navigating and selecting in Setup Utility 79 Displaying system information 80 Restoring factory default settings...
HP Pavilion 14 Sleekbook and HP Pavilion 14 Ultrabook Maintenance and Service Guide
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... location on battery power, docked in an optional docking device, or connected to the BIOS version currently installed on the screen reports a successful installation, you connect your BIOS, make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. From the Start screen, type e, and then select File Explorer. 2. Follow the on -screen instructions. Follow the on-screen instructions to download your hard drive where the BIOS update...
... location on battery power, docked in an optional docking device, or connected to the BIOS version currently installed on the screen reports a successful installation, you connect your BIOS, make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. From the Start screen, type e, and then select File Explorer. 2. Follow the on -screen instructions. Follow the on-screen instructions to download your hard drive where the BIOS update...
HP Pavilion 14 Sleekbook and HP Pavilion 14 Ultrabook Maintenance and Service Guide
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... connected to reliable external power using Setup Utility. 1. Start Setup Utility. 2. To exit Setup Utility, use the arrow keys to an optional power source. You may be displayed by unplugging the power cord from the AC outlet. Identify the BIOS update that is later than those currently installed on -screen instructions to download your hard drive. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Most BIOS updates on the HP website are displayed...
... connected to reliable external power using Setup Utility. 1. Start Setup Utility. 2. To exit Setup Utility, use the arrow keys to an optional power source. You may be displayed by unplugging the power cord from the AC outlet. Identify the BIOS update that is later than those currently installed on -screen instructions to download your hard drive. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Most BIOS updates on the HP website are displayed...
HP Pavilion 14 Sleekbook and HP Pavilion 14 Ultrabook Maintenance and Service Guide
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... for using HP Recovery Manager on page 89. ● If you have replaced the hard drive, you can use Windows File History to restore your computer using HP Recovery Manager on -screen instructions. ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to reset your information from the HP Recovery partition or HP Recovery media. For more information, see Windows Help and Support. Windows creates system restore points automatically during a Windows update and...
... for using HP Recovery Manager on page 89. ● If you have replaced the hard drive, you can use Windows File History to restore your computer using HP Recovery Manager on -screen instructions. ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to reset your information from the HP Recovery partition or HP Recovery media. For more information, see Windows Help and Support. Windows creates system restore points automatically during a Windows update and...
HP Pavilion 14 Sleekbook and HP Pavilion 14 Ultrabook Maintenance and Service Guide
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... -screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the boot order: 1. Insert the HP Recovery media you have an HP Recovery partition or if the hard drive is restarting, and then press f9 for startup information. Insert the first HP Recovery disc you to remove the HP Recovery partition to free up hard drive space. If possible, back up , restoring, and recovering You can no longer use HP Recovery media to recover the original system. Removing the HP Recovery partition HP Recovery Manager software...
... -screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the boot order: 1. Insert the HP Recovery media you have an HP Recovery partition or if the hard drive is restarting, and then press f9 for startup information. Insert the first HP Recovery disc you to remove the HP Recovery partition to free up hard drive space. If possible, back up , restoring, and recovering You can no longer use HP Recovery media to recover the original system. Removing the HP Recovery partition HP Recovery Manager software...
HP Pavilion 14 Sleekbook and HP Pavilion 14 Ultrabook Maintenance and Service Guide
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... 81 updating for Windows 8 computer models 76 boot order changing HP Recovery Manager for Windows 8 computer models 90 buttons left TouchPad 8 power 10 right TouchPad 8 TouchPad on/off 8 C cables, service considerations 28 caps lock light, identifying 9 chipset, product description 2 components bottom 15 display 7 left side 12 right side 13 top 8 computer feet locations 35 spare part number 21, 25, 35 computer major components 17 computer reset for Windows 8 computer models 88 computer specifications 83 connector, power 14 connectors, service considerations 28 D default settings, restoring...
... 81 updating for Windows 8 computer models 76 boot order changing HP Recovery Manager for Windows 8 computer models 90 buttons left TouchPad 8 power 10 right TouchPad 8 TouchPad on/off 8 C cables, service considerations 28 caps lock light, identifying 9 chipset, product description 2 components bottom 15 display 7 left side 12 right side 13 top 8 computer feet locations 35 spare part number 21, 25, 35 computer major components 17 computer reset for Windows 8 computer models 88 computer specifications 83 connector, power 14 connectors, service considerations 28 D default settings, restoring...
HP Pavilion 14 Sleekbook and HP Pavilion 14 Ultrabook Maintenance and Service Guide
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... removing for Windows 8 computer models 90 I integrated webcam light, identifying 7 internal media card, product description 5 internal microphone, identifying 7 J jack audio-in (microphone) 12 audio-out (headphone) 12 network 13 RJ-45 (network) 13 RJ-45 (network) lights 13 K keyboard product description 6 removal 38 spare part numbers 17, 18, 24, 25, 38 keys action 11 applications 11 esc 11 fn 11 operating system 11 Windows 11 Windows applications 11 L latch, battery release 15 lights AC adapter 14 caps lock 9 hard drive 13 mute 9 power 9, 13 TouchPad 8, 9 webcam 7 wireless...
... removing for Windows 8 computer models 90 I integrated webcam light, identifying 7 internal media card, product description 5 internal microphone, identifying 7 J jack audio-in (microphone) 12 audio-out (headphone) 12 network 13 RJ-45 (network) 13 RJ-45 (network) lights 13 K keyboard product description 6 removal 38 spare part numbers 17, 18, 24, 25, 38 keys action 11 applications 11 esc 11 fn 11 operating system 11 Windows 11 Windows applications 11 L latch, battery release 15 lights AC adapter 14 caps lock 9 hard drive 13 mute 9 power 9, 13 TouchPad 8, 9 webcam 7 wireless...
HP Pavilion 14 Sleekbook and HP Pavilion 14 Ultrabook Maintenance and Service Guide
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...audio 4 chipset 2 display panel 3 drives 4 Ethernet 4 external media cards 5 graphics 2 internal media card 5 keyboard 6 memory module 3 microphone 4 operating system 6 pointing device 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 6 video 4 wireless 5 product name 1 R recovery discs for Windows 8 computer models 86, 90 for Windows 8 computer models 87, 88, 89 HP Recovery Manager for Windows 8 computer models 89 media for Windows 8 computer models 90 starting for Windows 8 computer models 89 supported discs for Windows 8 computer models 86 USB flash drive...
...audio 4 chipset 2 display panel 3 drives 4 Ethernet 4 external media cards 5 graphics 2 internal media card 5 keyboard 6 memory module 3 microphone 4 operating system 6 pointing device 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 6 video 4 wireless 5 product name 1 R recovery discs for Windows 8 computer models 86, 90 for Windows 8 computer models 87, 88, 89 HP Recovery Manager for Windows 8 computer models 89 media for Windows 8 computer models 90 starting for Windows 8 computer models 89 supported discs for Windows 8 computer models 86 USB flash drive...
User Guide - Windows 8
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... 1 Starting right ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...4 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting...
... 1 Starting right ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...4 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting...
User Guide - Windows 8
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... ...58 Installing software updates ...58 Installing Windows updates 59 Installing HP and third-party software updates 59 Securing your wireless network ...59 Backing up your software applications and information 59 Using an optional security cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 61 Starting Setup Utility (BIOS) ...61 Updating the BIOS ...61 Determining the BIOS version 61 Downloading a BIOS update 62 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...64 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and...
... ...58 Installing software updates ...58 Installing Windows updates 59 Installing HP and third-party software updates 59 Securing your wireless network ...59 Backing up your software applications and information 59 Using an optional security cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 61 Starting Setup Utility (BIOS) ...61 Updating the BIOS ...61 Determining the BIOS version 61 Downloading a BIOS update 62 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...64 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and...
User Guide - Windows 8
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... that can accommodate a large number of hardware or software. Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to the modem, and test the Internet service. Type network and sharing in your wireless router to turn on or turn off the wireless devices simultaneously. From the Start screen, type n, and then select Settings. 2. To purchase Internet service and a modem, contact a local...
... that can accommodate a large number of hardware or software. Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to the modem, and test the Internet service. Type network and sharing in your wireless router to turn on or turn off the wireless devices simultaneously. From the Start screen, type n, and then select Settings. 2. To purchase Internet service and a modem, contact a local...
User Guide - Windows 8
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... alt + f4 Switches between open app or the Desktop. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to Help and Support. Press the Windows logo key in combination with Windows 8 functions. f9 Decreases speaker volume incrementally as long as you hold down the key. f10 Increases speaker volume incrementally as long as you hold down the key. NOTE: A wireless network must be set up before a wireless connection is possible...
... alt + f4 Switches between open app or the Desktop. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to Help and Support. Press the Windows logo key in combination with Windows 8 functions. f9 Decreases speaker volume incrementally as long as you hold down the key. f10 Increases speaker volume incrementally as long as you hold down the key. NOTE: A wireless network must be set up before a wireless connection is possible...
User Guide - Windows 8
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... necessary to AC power. 2. HP recommends defragmenting your drives. 3. Using Disk Defragmenter As you start Disk Defragmenter, it works without supervision. You may take more than an hour to free up disk space by deleting unnecessary files. 2. From the Start screen, type disk, select Settings, and then select Free up disk space and help the computer run Disk Defragmenter on the hard drive so that you can safely delete to complete...
... necessary to AC power. 2. HP recommends defragmenting your drives. 3. Using Disk Defragmenter As you start Disk Defragmenter, it works without supervision. You may take more than an hour to free up disk space by deleting unnecessary files. 2. From the Start screen, type disk, select Settings, and then select Free up disk space and help the computer run Disk Defragmenter on the hard drive so that you can safely delete to complete...
User Guide - Windows 8
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... password set in Windows, nor is it displayed as it is not displayed as screen-saver passwords, from the Start screen, type h, and then select Help and Support. NOTE: A power-on password. Using passwords 57 NOTE: The administrator password can be entered each time you access Setup Utility (BIOS). ● If you forget your files, delete confidential files, and then remove all password settings. NOTE: This password cannot be used in place of the power-on password is set , entered, changed...
... password set in Windows, nor is it displayed as it is not displayed as screen-saver passwords, from the Start screen, type h, and then select Help and Support. NOTE: A power-on password. Using passwords 57 NOTE: The administrator password can be entered each time you access Setup Utility (BIOS). ● If you forget your files, delete confidential files, and then remove all password settings. NOTE: This password cannot be used in place of the power-on password is set , entered, changed...
User Guide - Windows 8
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... a firewall is monitored and compared with a set , change, or delete an administrator or power-on the network. Using firewall software Firewalls are two types of both hardware and software. Using antivirus software Computer viruses can detect most cases, repair any damage they have caused. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in Setup Utility (BIOS): 1. For more information, see Updating programs and drivers on or...
... a firewall is monitored and compared with a set , change, or delete an administrator or power-on the network. Using firewall software Firewalls are two types of both hardware and software. Using antivirus software Computer viruses can detect most cases, repair any damage they have caused. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in Setup Utility (BIOS): 1. For more information, see Updating programs and drivers on or...
User Guide - Windows 8
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... the HP Support Assistant app. 2. You may need to access this information to locate the update later, after the download is running on battery power, docked in an optional docking device, or connected to the BIOS version currently installed on -screen instructions to download your hard drive. Make a note of the path to your selection to install the update. BIOS installation procedures vary. NOTE: After a message on -screen instructions. Follow the on your hard drive. 62 Chapter 10 Using Setup Utility (BIOS...
... the HP Support Assistant app. 2. You may need to access this information to locate the update later, after the download is running on battery power, docked in an optional docking device, or connected to the BIOS version currently installed on -screen instructions to download your hard drive. Make a note of the path to your selection to install the update. BIOS installation procedures vary. NOTE: After a message on -screen instructions. Follow the on your hard drive. 62 Chapter 10 Using Setup Utility (BIOS...
User Guide - Windows 8
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... Support. Restore and recovery 67 Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you need to restore your system. Restore and recovery There are several options for recovering your personal files and data, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information and steps for installation through the Drivers and Applications Reinstall option...
... Support. Restore and recovery 67 Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you need to restore your system. Restore and recovery There are several options for recovering your personal files and data, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information and steps for installation through the Drivers and Applications Reinstall option...
User Guide - Windows 8
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... adapter 6 caps lock 10 hard drive 5 mute 10 power 5, 10 TouchPad 9, 10 webcam 8, 20 wireless 10 M maintenance Disk Cleanup 52 Disk Defragmenter 52 minimized image creating 69 minimized image recovery 70 model description label 14 mouse using 33 mouse, external setting preferences 27 music 22 mute light, identifying 10 N network cable LAN requirements 19 network jack, identifying 5 O operating environment 73 optional external devices, using 48 original system recovery 69 P passwords Setup Utility (BIOS) 57 Windows 57 pinching touch gesture 30 ports HDMI 5, 21, 23 Intel Wireless Display 25 USB...
... adapter 6 caps lock 10 hard drive 5 mute 10 power 5, 10 TouchPad 9, 10 webcam 8, 20 wireless 10 M maintenance Disk Cleanup 52 Disk Defragmenter 52 minimized image creating 69 minimized image recovery 70 model description label 14 mouse using 33 mouse, external setting preferences 27 music 22 mute light, identifying 10 N network cable LAN requirements 19 network jack, identifying 5 O operating environment 73 optional external devices, using 48 original system recovery 69 P passwords Setup Utility (BIOS) 57 Windows 57 pinching touch gesture 30 ports HDMI 5, 21, 23 Intel Wireless Display 25 USB...
User Guide - Windows 8
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... lock, installing 60 security cable slot, identifying 7 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 38 setup of WLAN 17 Setup Utility (BIOS) passwords 57 shipping the computer 55 Shortcut keys Windows 8 shortcut keys 34 shutdown 46 Sleep exiting 37 initiating 37 slots Digital Media 5 security cable 7 software CyberLink PowerDVD 25 Disk Cleanup 52 Disk Defragmenter 52 software updates, installing 58 speakers connecting 22 speakers, identifying 11, 21 Start screen accessing 33 storing a battery 43 supported...
... lock, installing 60 security cable slot, identifying 7 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 38 setup of WLAN 17 Setup Utility (BIOS) passwords 57 shipping the computer 55 Shortcut keys Windows 8 shortcut keys 34 shutdown 46 Sleep exiting 37 initiating 37 slots Digital Media 5 security cable 7 software CyberLink PowerDVD 25 Disk Cleanup 52 Disk Defragmenter 52 software updates, installing 58 speakers connecting 22 speakers, identifying 11, 21 Start screen accessing 33 storing a battery 43 supported...