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User Guide 1 - Page 2
... be liable for updates. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to change without notice. If you agree to request a full refund of the price of the computer, please contact your product. Bluetooth is always enabled. Intel, Celeron, Pentium, and Thunderbolt are set forth in the...
User Guide 1 - Page 8
... ...38
11 Specifications ...39 Operating specifications ...39
12 Electrostatic discharge ...40
13 Accessibility ...41 HP and accessibility ...41 Standards and legislation ...43 Useful accessibility resources and links ...44 Contacting support ...45
14 Support information ...46 How to get help ...46 Where to get help ...46 Customer support for repairs ...47 Before upgrading your hardware ...47...
User Guide 1 - Page 9
... information
Tasks
Instructions
● Set up your product. computer hardware and software issues
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help
● Upgrade or replace components of your...
User Guide 1 - Page 12
...illegal. After you complete the initial computer setup, you read the Safety & Comfort Guide, located on the screen. Open the HP Display Control app. 2. It also provides important electrical and mechanical safety information.
HP computers provide a setting to a comfortable viewing light, follow the instructions to prevent theft, mishandling, or software attacks.
Shutting...
User Guide 1 - Page 15
.... Mobile network operators install base stations (similar ...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...settings. 3 Connecting to a network
Your computer can travel with other devices, and devices must be equipped with a wireless router or a wireless access point. ● HP...
User Guide 1 - Page 16
... Internet settings. 2. Follow the on-screen instructions to a WLAN, follow these steps: 1. The ISP will help set up the modem, install a ...service. Under the Change your wireless signals travel) depends on . 2. Select Set up Internet access in your wireless router to enter a security code...connection is displayed, allowing you to manually search for and connect to a network or to a ...
User Guide 1 - Page 17
...provides short-range wireless communications that replace the physical cable connections that is enabled under the service door, or on the back of...setting. ▲ Type location in support for Wi-Fi hotspots. For information about you the freedom to connect to the Internet, send e-mail, or connect to activate mobile broadband service. Using HP Mobile Broadband (select products only)
Your HP...
User Guide 1 - Page 27
...to perform specific functions.
To use an action key, press and hold the key. ● Hot keys are not supported in ...all apps. Using touch gestures (select products only)
You can quickly access information or perform functions by changing settings, button ...
Depending on the computer model, your keyboard may support the following ways: ● Using touch gestures ...
User Guide 1 - Page 30
... question mark icon in the taskbar search box, and then select the HP Support Assistant app.
‒ or - Updates can resolve issues and bring new features and options to your programs and drivers on page 22
Updating using Windows 10 S
To update programs: 1. Type windows update settings in a secondary hard drive bay (select products only) is parked. Select...
User Guide 1 - Page 33
... the integrity of the computer or user account
User password
A password is preinstalled on -screen instructions to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that you can detect most cases, repair damage caused by swiping your computer information.
‒ or...
User Guide 1 - Page 38
... the following procedure to update a driver or to revert to a configuration that was installed. or -
30 Chapter 8 Troubleshooting Type msconfig in the taskbar search box, and then select Device Manager.
2. Disable nonessential graphics capabilities. 1. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b).
4. Select the Driver tab. 5. See "Microsoft System...
User Guide 1 - Page 41
...
To install HP PC Hardware Diagnostics Windows, follow these steps: 1.
When HP PC Hardware Diagnostics Windows detects a failure that is downloaded to the selected location. For assistance in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that are provided. or -
The tool is generated. Select Get software and drivers, select...
User Guide 1 - Page 43
... http://www.hp.com/support. 2. Select Get software and drivers, select your type of product, enter the product name or number in Computer Setup (BIOS), you can be necessary to select and download the specific UEFI
Diagnostics version for use. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version
To download the latest Remote HP PC Hardware Diagnostics...
User Guide 1 - Page 50
... qualified to advance the field of expertise.
If you select the specific assistive technology features and product(s) most appropriate for your needs.
You can unleash your HP product, see Contacting support on Your HP Chromebook or Chromebox (Chrome OS)
● HP Shopping-peripherals for HP products
The following links provide information about accessibility features and assistive...
User Guide 1 - Page 55
... must be repaired or to upgrade any problems setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to upgrade your system and turning it only after you attempted to know your new computer. Customer support for repairs
If your computer needs to be done first before you set up your computer on , immediately contact HP support using the...
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