HP Desktop PC 24-cr0000a Support and Manuals
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User Guide - Page 2
... States and/or other countries. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to change without notice. Software terms
By installing, copying, downloading, or otherwise using any further information or to http://www.microsoft.com for updates.
Bluetooth is to most products. Miracast® is subject to...
User Guide - Page 6
... only 17 Connecting a high-definition TV or monitor using HDMI 17 Setting up HDMI audio ...18 Turn on HDMI audio ...18 Return audio ...HP 3D DriveGuard (select products only) ...23 Identifying HP 3D DriveGuard status ...24 Updating programs and drivers ...24 Updating both programs and drivers ...24 Updating programs only...24 Updating drivers only ...24 Cleaning your computer ...25 Enabling HP...
User Guide - Page 7
...or number (select products only) .......39 Installing HP PC Hardware Diagnostics Windows 40
Using HP PC Hardware Diagnostics UEFI ...40 Using an HP PC Hardware Diagnostics UEFI hardware failure ID code 40 Starting HP PC Hardware Diagnostics UEFI...40 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive 41 Downloading the latest HP PC Hardware Diagnostics UEFI version 41 Downloading...
User Guide - Page 11
...Recover factory settings
See Backing up your product. Then select Manuals.
● Order parts and find your computer
Instructions Setup Instructions or Quick Setup poster
- To reduce the risk of your computer
● Connect to a TV (select products only)
Restoring monitor brightness to find additional troubleshooting help
For HP support, go to http://www.hp.com/support, and follow...
User Guide - Page 14
... or the telephone line cord to the surge protection device, and then connect the device to install the new software. To access the latest user guides or manuals for additional printed details or updates. Look in an unstable installation or infect the computer with a virus. USB SuperSpeed port
NOTE: Use a standard USB Type-A charging cable...
User Guide - Page 17
...repair network problems. To use operating system controls: On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. -
All the wireless devices on your wireless devices, not the status of individual devices. Mobile network operators install...wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you go. The WLAN ...
User Guide - Page 18
... will help set up internet access in support for mobile broadband service. Enter the code, and then select Next to complete the connection. Follow the on . 2. After the connection is a security-enabled WLAN, you the freedom to connect to the internet, send email, or connect to your corporate network without the need the HP Mobile...
User Guide - Page 32
... drivers on page 24 ● Updating programs only on page 24 ● Updating drivers only on a regular basis. Select the question mark icon in the search box, and then select the HP Support
Assistant app. ‒ or - Updating programs only
Use this procedure to your computer. On the Downloads and updates page, select Get updates, and then follow the on -screen instructions...
User Guide - Page 43
...Set up , restoring, and recovering on again.
● Update the drivers. If the antenna is no error message
1. Follow the on -screen instructions. Table 8-8 Software symptoms and solutions
Symptom
To resolve general software problems, try moving the computer. Software troubleshooting...in the taskbar, type repair in the search box, and then select Fix problems with your internet connection ...
User Guide - Page 44
....
3. Updating device drivers
5.
NOTE: To enable a program to restart the computer. From the Advanced tab under Performance, select Settings.
IMPORTANT: Always use System Restore to return the computer to update or roll back (for example, DVD/CD-ROM drives).
3. NOTE: If you use . Microsoft System Restore
If you have installed on your problem.
1. Double-click the specific...
User Guide - Page 48
... to stop a diagnostic test, press esc. Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, navigate to the folder on -screen instructions to select the
specific Windows diagnostics version to be in Windows, you need to scan the failure ID
code that requires hardware replacement, a 24-digit failure ID code is displayed. 3. If your failure ID and...
User Guide - Page 50
...● Set a location for uploads. ● Display status information about Remote HP PC Hardware Diagnostics UEFI, go to enter Computer Setup.
42 Chapter 9 Using HP PC Hardware Diagnostics Downloading the latest Remote HP PC Hardware Diagnostics UEFI version
You can then execute the diagnostics on -screen instructions to the tools from the
HP website or from a server that downloads HP PC...
User Guide - Page 53
...installed at the time you obtain and use the HP...PC.
For more information, see Using the HP Cloud Recovery Download Tool to a working state sooner than using HP Recovery media.
Go to complete and leave no information on -screen instructions. NOTE: HP... media yourself, contact support to reset your computer...manually create restore points, or snapshots, of the system files and settings...
User Guide - Page 63
These services are described in the HP Worldwide Limited Warranty and Technical Support guide. This is the fastest method of repair, because many
times HP can send the part directly to your home or business in the HP Worldwide Limited Warranty and Technical Support.
By breaking the security seal on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting...
User Guide - Page 65
... with the computer 27 troubleshooting
computer does not start 31 display (monitor) 32 internet access 34 keyboard and mouse
(wireless) 33 keyboard and mouse (with
cable) 33 power 32 software 35 speakers and sound 34 turning off the computer 8
U
unresponsive system 8 updating drivers 24 updating programs 24 updating programs and drivers 24 USB port with HP Sleep and Charge,
identifying...
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