HP Desktop PC 24-cr1000i Support and Manuals
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User Guide - Page 2
... the express warranty statements accompanying such products and services. ISP fees might apply and additional requirements might require upgraded and/or separately purchased hardware, drivers, software or BIOS update to change without notice. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to request a full refund of the price of...
User Guide - Page 6
... only 17 Connecting a high-definition TV or monitor using HDMI 17 Setting up HDMI audio ...18 Turn on HDMI audio ...18 Return audio ...HP 3D DriveGuard (select products only) ...23 Identifying HP 3D DriveGuard status ...24 Updating programs and drivers ...24 Updating both programs and drivers ...24 Updating programs only...24 Updating drivers only ...24 Cleaning your computer ...25 Enabling HP...
User Guide - Page 7
...or number (select products only) .......39 Installing HP PC Hardware Diagnostics Windows 40
Using HP PC Hardware Diagnostics UEFI ...40 Using an HP PC Hardware Diagnostics UEFI hardware failure ID code 40 Starting HP PC Hardware Diagnostics UEFI...40 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive 41 Downloading the latest HP PC Hardware Diagnostics UEFI version 41 Downloading...
User Guide - Page 11
... the default brightness setting, follow the instructions to find additional troubleshooting help
For HP support, go to http://www.hp.com/support.
● Upgrade or replace components of your computer
Go to http://www.hp.com/supportvideos (English only).
● Learn how to use the Windows® operating Get Help app: system ■
● Find Windows password information
Select the...
User Guide - Page 14
... to the computer.
3. Turn on the computer, and then follow the instructions to prevent theft, mishandling, or software attacks. To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the on or in an unstable installation or infect the computer with a virus.
Connects a USB device, provides...
User Guide - Page 17
...repair network problems. To use operating system controls: On the taskbar, right-click the network status icon, and then select Open Network & Internet settings... network connection. 3 Connecting to a network 9 Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas...HP Mobile Broadband Module-Gives you go.
But even at the factory.
User Guide - Page 18
... set up the modem, install a network cable to connect your wireless signals travel) depends on -screen instructions to a network After the connection is displayed, which allows you are prompted to the modem, and test the internet service.
1. NOTE: The functional range (how far your wireless router to enter a security code.
Select Set up internet access in support...
User Guide - Page 32
... drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for updates. 3. Without the latest driver, you can resolve issues and bring new features and options to update both programs and drivers on page 24 ● Updating programs only on page 24 ● Updating drivers only on a regular basis. Select the Search icon in the taskbar, type support in the taskbar. 2. Select...
User Guide - Page 43
..., and then turn it on again.
● Update the drivers. See "Updating device drivers" in this table.
● Restore your
icon in use before the software was installed. doing so might have software problems, refer to a configuration that you are using the proper cables for possible solutions.
Software troubleshooting 35 Your computer might damage the network adapter...
User Guide - Page 44
... steps.
To update a driver, select Update Driver, and then follow the on-screen instructions.
For more information and steps, see the Get Help app.
■
Select the Start button, select All apps and then select the Get Help app.
36 Chapter 8 Troubleshooting
From the Advanced tab under Performance, select Settings. You can also set restore points manually. NOTE: If...
User Guide - Page 48
... ID code
When HP PC Hardware Diagnostics UEFI detects a failure that appears on -screen instructions to select the
specific Windows diagnostics version to be in solving the problem: ■ Select Contact HP, accept the HP privacy disclaimer, and then use a Windows computer and a USB flash drive to scan the failure ID
code that requires hardware replacement, a 24-digit failure ID code is...
User Guide - Page 50
... can download to enter Computer Setup.
42 Chapter 9 Using HP PC Hardware Diagnostics Your computer does not require the traditional local storage (such as a SoftPaq that you can also set the user name and password that is displayed.
2. Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number. Select Software and Drivers, select your type of...
User Guide - Page 53
HP recommends that were installed...on -screen instructions.
NOTE: HP recommends that you follow the on page 45 to a working state sooner than using HP Recovery media....support to http://www.hp.com/support, select your computer before you recycle it can automatically or manually create restore points, or snapshots, of the system files and settings on your system: ■ Insert the HP...
User Guide - Page 63
... you intend to upgrade any problems setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to upgrade your computer. Telephone assistance to get started is then, to the extent allowed by local law, covered under the terms and conditions listed in a few days. (This option might be repaired or to have parts replaced, you attempted...
User Guide - Page 65
... with the computer 27 troubleshooting
computer does not start 31 display (monitor) 32 internet access 34 keyboard and mouse
(wireless) 33 keyboard and mouse (with
cable) 33 power 32 software 35 speakers and sound 34 turning off the computer 8
U
unresponsive system 8 updating drivers 24 updating programs 24 updating programs and drivers 24 USB port with HP Sleep and Charge,
identifying...
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