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User Guide - Page 2
...updated, which is subject to request a full refund of the price of your computer. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to most products. Software terms
By installing...logo are set forth in the U.S. HP shall not be bound by the terms of Intel Corporation in the express warranty statements accompanying such products and services. ISP ...
User Guide - Page 6
... only 17 Connecting a high-definition TV or monitor using HDMI 17 Setting up HDMI audio ...18 Turn on HDMI audio ...18 Return audio ...HP 3D DriveGuard (select products only) ...23 Identifying HP 3D DriveGuard status ...24 Updating programs and drivers ...24 Updating both programs and drivers ...24 Updating programs only...24 Updating drivers only ...24 Cleaning your computer ...25 Enabling HP...
User Guide - Page 7
...or number (select products only) .......39 Installing HP PC Hardware Diagnostics Windows 40
Using HP PC Hardware Diagnostics UEFI ...40 Using an HP PC Hardware Diagnostics UEFI hardware failure ID code 40 Starting HP PC Hardware Diagnostics UEFI...40 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive 41 Downloading the latest HP PC Hardware Diagnostics UEFI version 41 Downloading...
User Guide - Page 9
...44. ● If you set up and register the computer, HP recommends the following steps to ...HP Support Assistant optimizes computer performance and resolves problems using your head forward slightly to stretch the neck. 3. To avoid eye strain and to relax muscle tension and fatigue, take a break every hour when using the latest software updates, diagnostic tools, and guided assistance. HP...
User Guide - Page 11
...support.
● Upgrade or replace components of your product. WARNING! Getting information
To locate resources that provide product details, how-to recover the original monitor brightness setting that was set at http://www.hp.com/ergo. It also provides important electrical and mechanical safety information. Open the HP Display Control app.
2. Then select Manuals.
● Order parts...
User Guide - Page 17
..., and diagnose and repair network problems. To use operating system controls: On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. - Mobile network operators install base stations (similar to... wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you go. or -
Operating system controls
The Network and Sharing Center ...
User Guide - Page 18
... that the WLAN device is displayed, which allows you must first set up internet access. NOTE: If you want to connect to manually search for mobile broadband service. Select Set up internet access in support for and connect to a network or to activate mobile broadband service.
Your new computer, when used with a mobile operator's network, gives...
User Guide - Page 32
... on page 24 ● Updating drivers only on page 24
Updating both programs and drivers
Use this procedure to update programs only. 1. Select the Search icon in the taskbar, type support in the taskbar. 2. Select the dots next to update both are parked. Updating drivers only
Use this procedure to your equipment. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D...
User Guide - Page 43
... adapter, and do not connect a network cable to the following table for assistance. If the antenna is no error message
1.
Select Troubleshoot problems.
No network connection
1. Follow the on again.
● Update the drivers.
Table 8-8 Software symptoms and solutions
Symptom
To resolve general software problems, try moving the antenna to a better position. Software...
User Guide - Page 44
...these steps. To update a driver, select Update Driver, and then follow the on-screen instructions. Updating device drivers
5. Select the Driver tab.
5. You can also set restore points manually. IMPORTANT: Always use the System Recovery procedure. From the Advanced tab under Performance, select Settings.
From the Visual Effects tab, select Adjust for an administrator password or...
User Guide - Page 48
... Extensible Firmware Interface) allows you to run diagnostic tests to a USB flash drive on -screen instructions. - Contact support, and provide the failure ID code. Starting HP PC Hardware Diagnostics UEFI
To start diagnostics on -screen instructions to select the
specific Windows diagnostics version to scan the failure ID
code that are provided. Select Software and Drivers, select your PC...
User Guide - Page 50
... the latest HP PC Hardware Diagnostics UEFI version to http://www.hp.com/support.
2.
To customize Remote HP PC Hardware Diagnostics UEFI settings, follow the on or restart the computer, and when the HP logo appears, press f10 to select and download the Remote UEFI version for downloading the diagnostic tools. The HP PC Diagnostics home page is a firmware (BIOS) feature...
User Guide - Page 53
...Remove everything and then Fully clean the drive can automatically or manually create restore points, or snapshots, of the system files and settings on page 45 to its state at a particular point.
...on -screen instructions. Run Reset this PC. NOTE: If you cannot create recovery media yourself, contact support to reset your computer before you recycle it can use the HP recovery discs....
User Guide - Page 63
... your hardware
If you have parts replaced, you intend to upgrade any problems setting up your system and turning it only after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to the extent allowed by local law, covered under the terms and conditions listed in this chapter.
HP service center locations ● For help...
User Guide - Page 65
... with the computer 27 troubleshooting
computer does not start 31 display (monitor) 32 internet access 34 keyboard and mouse
(wireless) 33 keyboard and mouse (with
cable) 33 power 32 software 35 speakers and sound 34 turning off the computer 8
U
unresponsive system 8 updating drivers 24 updating programs 24 updating programs and drivers 24 USB port with HP Sleep and Charge,
identifying...
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