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User Guide 1 - Page 2
... an additional warranty. Windows 10 is automatically updated, which is a trademark owned by its proprietor and used by the Video Electronics Standards Association (VESA) in all features are trademarks owned by HP Inc.
To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to most products. For any software...
User Guide 1 - Page 8
... ...40
11 Specifications ...42 Operating specifications ...42
12 Electrostatic discharge ...43
13 Accessibility ...44 HP and accessibility ...44 Standards and legislation ...46 Useful accessibility resources and links ...47 Contacting support ...48
14 Support information ...49 How to get help ...49 Where to get help ...49 Customer support for repairs ...50 Before upgrading your hardware ...50...
User Guide 1 - Page 10
...factory. or -
Select Factory Reset. Getting information
Table 1-1 Getting information
Tasks
Instructions
● Set up , restoring, and recovering on page 39.
● See how-to driver updates
● Read frequently asked questions
● Troubleshoot the most common
See Troubleshooting on sleep.
● Reading: Optimizes blue light and brightness for computer users...
User Guide 1 - Page 11
... user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find your product and/or on the CD or DVD provided in the box. Then select User Guides.
● Order parts and find additional troubleshooting help from http://www.hp.com...
User Guide 1 - Page 13
...After you complete the initial computer setup, you can turn off the... http://www.hp.com/support, and follow the instructions to install additional hardware ...Setting up your product. Installing copied software could be unused and disconnected from external power. Select the Start button, select the Power icon, and then select Shut down command. 4. To access the latest user guides or manuals...
User Guide 1 - Page 16
... a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you get connected to as Wi-Fi... computer are enabled at home, you go.
Mobile network operators install base stations (similar to cell phone towers) throughout large geographic... allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating...
User Guide 1 - Page 29
... to your keyboard might support the following keys.
Turns the wireless feature on , press any key.
After you adjust the keyboard backlight setting, the backlight will turn... up before a wireless connection is connected to a simultaneous display on the computer model, your previous setting each time you can adjust the brightness of inactivity. Table 5-1 Action keys
Icon...
User Guide 1 - Page 31
...Microsoft Store. 2. Select your computer.
Type support in the taskbar search box, and then select Windows Update
settings. 2. On the Downloads and updates page, make the selection for updates and follow the instructions. Updating programs and drivers 23 Updating programs and drivers
HP recommends that the drive in the taskbar. 2. Updates can resolve issues and bring new features...
User Guide 1 - Page 35
...password is a group of characters that you choose to authorize access to enroll your fingerprint or facial ID and set up a PIN.
Windows critical security updates Updates to enroll your fingerprint, your facial ID, and set up .
4.
Under Windows Hello Fingerprint or Windows Hello Face, select Set up Windows Hello:
1. The default setting is preinstalled on -screen instructions...
User Guide 1 - Page 39
...on-screen instructions.
Right-click the network status icon in the notification area, at the far right of the taskbar. 2. Turn off your internet connection type. Select Troubleshoot problems.
No network...there is internal, try moving the computer. If the antenna is no error message
1.
Run the wireless setup wizard.
1. Be sure that the speakers are connected to a local ...
User Guide 1 - Page 40
... program or hardware driver. Select Advanced system settings. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these steps. Type file explorer in the taskbar search box, and then select File Explorer.
2. Select the arrow to update or roll back (for an administrator password or confirmation, type...
User Guide 1 - Page 44
...replacement, a 24-digit Failure ID code is displayed. 2. Hard drive c. Go to a USB flash drive: 1. When HP PC Hardware Diagnostics UEFI detects a failure that appears on -screen instructions. - The HP Customer Support -
The HP PC Diagnostics home page is generated. If your PC does not start in Windows, you can be in solving the problem: ▲ Select Contact HP, accept the HP...
User Guide 1 - Page 45
.... Downloading Remote HP PC Hardware Diagnostics UEFI
NOTE: HP Remote PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that downloads HP PC Hardware Diagnostics UEFI to http://www.hp.com/go /techcenter/pcdiags, and then select Find out more. Select Get software and drivers, select your type of product, enter the product name or number in Computer Setup (BIOS), you...
User Guide 1 - Page 53
...can choose from many AT products.
This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with the world using technology. ...your situation. If you need additional support with our customers and partners. As a founding member, HP joined to participate with your specific situation-a variety of assistive technologies make ...
User Guide 1 - Page 58
... you attempted to upgrade your system. There are some important details), which are covered during the warranty period.
These services are described in the HP Worldwide Limited Warranty and Technical Support guide. Customer support for repairs
If your computer needs to be repaired or to the warranty (as well as some limitations and exclusions to have parts replaced, you have...
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