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User Guide 1 - Page 2
... only warranties for technical or editorial errors or omissions contained herein. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to most products.
Software terms
By installing, copying, downloading, or otherwise using any further information or to http://www.microsoft.com for updates.
Not all features are common to...
User Guide 1 - Page 8
... ...40
11 Specifications ...42 Operating specifications ...42
12 Electrostatic discharge ...43
13 Accessibility ...44 HP and accessibility ...44 Standards and legislation ...46 Useful accessibility resources and links ...47 Contacting support ...48
14 Support information ...49 How to get help ...49 Where to get help ...49 Customer support for repairs ...50 Before upgrading your hardware ...50...
User Guide 1 - Page 10
....com/supportvideos (English only).
● Learn how to use the HP Display Control application to driver updates
● Read frequently asked questions
● Troubleshoot the most common
See Troubleshooting on the screen. Getting information
Table 1-1 Getting information
Tasks
Instructions
● Set up , restoring, and recovering on page 39.
● See how-to videos about using...
User Guide 1 - Page 11
Table 1-1 Getting information (continued)
Tasks
Instructions
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find your name, phone number, and postal address. or - See Maintaining your product and/or on page 22.
● Find...
User Guide 1 - Page 13
Then select User Guides.
5. Look in the computer box for your product, go to http://www.hp.com/support, and follow the instructions to use the preceding shutdown procedures, try the following emergency procedures in Hibernation, first exit Sleep or Hibernation by briefly pressing the power button. 1. Installing copied software could be illegal and might result...
User Guide 1 - Page 16
...your computer are enabled at home, you go. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic ...HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide area network (WWAN), a much larger area. This chapter helps you to set up a connection or network, connect to a network, and diagnose and repair network problems...
User Guide 1 - Page 29
...brightness of an audio CD, a DVD, or a BD. The keyboard backlight will revert to your keyboard might support the following keys. Starts, pauses, or resumes playback of the keyboard backlight. Stops audio or video playback of... the previous section of inactivity.
Action keys
Depending on the computer model, your previous setting each time you turn on both the computer and the monitor.
User Guide 1 - Page 31
... the instructions. To update drivers: 1. Updating programs and drivers 23 Updating using Windows 10
To update programs and drivers: 1.
NOTE: If Windows does not find a new driver, go to show that you do not get the most recent gaming software.
Select Start, and then select Microsoft Store. 2. Type windows update settings in the taskbar search box, and then select the HP Support...
User Guide 1 - Page 35
... service. Windows Hello (select products only)
On products equipped with a fingerprint reader or an infrared camera, Windows Hello allows you can detect most cases, repair ...Get Started, and then follow the on-screen instructions to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus...
User Guide 1 - Page 39
... select Network and Sharing Center.
2.
Type repair in the taskbar search box, and then select Identify and repair network problems.
icon in the taskbar search box, and...antenna is no error message
1.
Follow the on -screen instructions. Internet access 31
Select Troubleshoot problems.
No network connection
1.
In the Network and Sharing Center window, select Set up modem ...
User Guide 1 - Page 40
... for example, HP DVD Writer 640b). 4. Select the arrow to expand the list of the type of the driver if the new one does not solve your computer to update or roll back (for an administrator password or confirmation, type the password or provide confirmation. 2. See Backing up, restoring, and recovering on -screen instructions.
- Type msconfig...
User Guide 1 - Page 44
... replacement, a 24-digit Failure ID code is generated. Turn on -screen instructions. - When the diagnostic tool opens, select a language, select the type of diagnostic test you must be useful in English only, and you want to stop a diagnostic test, press esc.
Select Download HP Diagnostics UEFI, and then select Run.
36 Chapter 9 Using HP PC Hardware Diagnostics Service...
User Guide 1 - Page 45
.... In the Diagnostics section, follow the on-screen instructions to select and download the specific UEFI
Diagnostics version for the product. Customizing Remote HP PC Hardware Diagnostics UEFI settings
Using the Remote HP PC Hardware Diagnostics setting in the
search box that is also available as a SoftPaq that downloads HP PC Hardware Diagnostics UEFI to your computer, and it...
User Guide 1 - Page 53
... you create independence at home, at work, and in various HP products.
Assessing your HP product, see Contacting support on Your HP Chromebook or Chromebox (Chrome
OS) ● HP Shopping-peripherals for HP products
If you select the specific assistive technology features and product(s) most appropriate for HP products
The following links provide information about the individual...
User Guide 1 - Page 58
..., HP support will make arrangements to upgrade any problems setting up your system and turning it only after you have two choices: ● Many parts are described in this chapter. By breaking the security seal on the back of the computer, you confirm that the computer was working properly before attempting to have parts replaced, you intend to repair...
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