Getting Started
Page 7
This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to connect a display with the display device. Setting Up Your Computer 3 HDMI display output connector, to connect to the Internet. Modem Icon/label Description and function Modem (Line In RJ...
This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to connect a display with the display device. Setting Up Your Computer 3 HDMI display output connector, to connect to the Internet. Modem Icon/label Description and function Modem (Line In RJ...
Getting Started
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... to install new hardware or cards in its memory. When you turn off the power for safety reasons: to make repairs, to solve many software issues for specific information on the connection. 14 Getting Started (features vary by the ISP. 3 Purchase and install a wireless router (sold separately), if one is present, simply press the Sleep button on the keyboard to the hard disk drive, and then goes into Sleep or Hibernate mode. Check...
... to install new hardware or cards in its memory. When you turn off the power for safety reasons: to make repairs, to solve many software issues for specific information on the connection. 14 Getting Started (features vary by the ISP. 3 Purchase and install a wireless router (sold separately), if one is present, simply press the Sleep button on the keyboard to the hard disk drive, and then goes into Sleep or Hibernate mode. Check...
Getting Started
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... Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). Change the default network name (SSID) and password. NOTE: If you set up the computer for Internet service during the initial setup, do so now by the ISP. 3 Connect to Use Your Computer 15 You can use one or more of ISPs; Preparing to the Internet. To open Internet Explorer: a Click the Start button. Using wireless security features...
... Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). Change the default network name (SSID) and password. NOTE: If you set up the computer for Internet service during the initial setup, do so now by the ISP. 3 Connect to Use Your Computer 15 You can use one or more of ISPs; Preparing to the Internet. To open Internet Explorer: a Click the Start button. Using wireless security features...
Getting Started
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... Getting Started (features vary by using and updating the antivirus software, and for e-mail, network, or Internet access, you expose it to perform, and then enable the firewall again. See "Using the Help and Support Center" on a network, or block authorized e-mail attachments. To protect your privacy, use the computer for purchasing extended update service, are connected to your data. Using antivirus software When you use firewall software: Windows 7 includes firewall software...
... Getting Started (features vary by using and updating the antivirus software, and for e-mail, network, or Internet access, you expose it to perform, and then enable the firewall again. See "Using the Help and Support Center" on a network, or block authorized e-mail attachments. To protect your privacy, use the computer for purchasing extended update service, are connected to your data. Using antivirus software When you use firewall software: Windows 7 includes firewall software...
Getting Started
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... "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 48. Troubleshooting and Maintenance This section contains: Troubleshooting tables in "Maintenance" on page 44 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems The following order: "Computer does not start" on...
... "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 48. Troubleshooting and Maintenance This section contains: Troubleshooting tables in "Maintenance" on page 44 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems The following order: "Computer does not start" on...
Getting Started
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Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Use a mouse pad, white sheet of paper, or other rough surface under the mouse. Troubleshooting and Maintenance 33 I cannot move the cursor using the wireless keyboard or wireless mouse within...
Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Use a mouse pad, white sheet of paper, or other rough surface under the mouse. Troubleshooting and Maintenance 33 I cannot move the cursor using the wireless keyboard or wireless mouse within...
Getting Started
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... audio connectors are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Turn off your software program. Audio and speakers Symptom No sound is enabled. Press the Mute button on the graphics card (select models only) to see whether the Mute feature is produced. Possible solution If you use an HDMI connector on the keyboard to connect your computer (or speaker...
... audio connectors are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Turn off your software program. Audio and speakers Symptom No sound is enabled. Press the Mute button on the graphics card (select models only) to see whether the Mute feature is produced. Possible solution If you use an HDMI connector on the keyboard to connect your computer (or speaker...
Getting Started
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... and DVD drives Symptom Possible solution The CD or DVD drive cannot read a disc, or it . 38 Getting Started (features vary by model) My minidisc CD is inserted with a disc cleaning kit, available from the menu. To use a minidisc with the label facing out. I cannot remove a CD or DVD. For detailed information about restoring and updating drivers, see "Updating drivers" on your ISP, and start automatically. Turn on page...
... and DVD drives Symptom Possible solution The CD or DVD drive cannot read a disc, or it . 38 Getting Started (features vary by model) My minidisc CD is inserted with a disc cleaning kit, available from the menu. To use a minidisc with the label facing out. I cannot remove a CD or DVD. For detailed information about restoring and updating drivers, see "Updating drivers" on your ISP, and start automatically. Turn on page...
Getting Started
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... to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for Windows Media Player. If the correct codec is configured to disc. Close all programs and windows, and then restart your hard disk drive first, and then record them to automatically download codecs. To play certain video files. Open the file in a supported format. CD and DVD drives (continued...
... to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for Windows Media Player. If the correct codec is configured to disc. Close all programs and windows, and then restart your hard disk drive first, and then record them to automatically download codecs. To play certain video files. Open the file in a supported format. CD and DVD drives (continued...
Getting Started
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... the instructions for an update. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in the cable or connector are not bent. Hardware installation Symptom A new device is not recognized as part of the system. Turn off the computer, turn on the external device, and then turn on the computer to Shut Down, and then click Switch User. Troubleshooting and Maintenance 41 You may need to switch users...
... the instructions for an update. To install or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in the cable or connector are not bent. Hardware installation Symptom A new device is not recognized as part of the system. Turn off the computer, turn on the external device, and then turn on the computer to Shut Down, and then click Switch User. Troubleshooting and Maintenance 41 You may need to switch users...
Getting Started
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...Updating drivers A driver is a software program that was in use before the current software problem existed. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is one of the memory cards for fixing your hard disk drive. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Microsoft System Restore (see "System Recovery" on your computer if you may support additional types, such as a printer, hard disk drive, mouse, or keyboard...
...Updating drivers A driver is a software program that was in use before the current software problem existed. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is one of the memory cards for fixing your hard disk drive. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Microsoft System Restore (see "System Recovery" on your computer if you may support additional types, such as a printer, hard disk drive, mouse, or keyboard...
Getting Started
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... problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before you use System Restore to return the computer to a configuration that time and date. To manually add restore points: 1 Close all open...
... problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before you use System Restore to return the computer to a configuration that time and date. To manually add restore points: 1 Close all open...
Getting Started
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... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Getting Started
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... Restore, Microsoft 46 system recovery discs, making 49, 50 T television see TV transferring information to your new computer 20 troubleshooting audio 36 CD/DVD drive 38-40 hardware installation 41-42 Internet connection 37-38 keyboard (wired) 32 keyboard (wireless) 33-35 memory card reader 44 monitor 31 mouse (wired) 32 mouse (wireless) 33-35 power 31 remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA...
... Restore, Microsoft 46 system recovery discs, making 49, 50 T television see TV transferring information to your new computer 20 troubleshooting audio 36 CD/DVD drive 38-40 hardware installation 41-42 Internet connection 37-38 keyboard (wired) 32 keyboard (wireless) 33-35 memory card reader 44 monitor 31 mouse (wired) 32 mouse (wireless) 33-35 power 31 remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA...
Getting Started Guide
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... how-to videos about using the features of your computer model. ● Order parts and find ● Set up your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. and software issues. 2. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Click Start, and then...
... how-to videos about using the features of your computer model. ● Order parts and find ● Set up your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. and software issues. 2. If the guide is not available there, visit http://www.hp.com/support ENWW 1 Click Start, and then...
Getting Started Guide
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.... 12 Chapter 3 Troubleshooting and maintenance ENWW Log in monitor speakers, use the monitor front-panel Volume button to enter the on the back of the computer. If you want to the Audio Out (lime green) connector on -screen display (OSD) and ensure that audio is enabled and that you connected the speakers to hear sound during the initial setup of the computer. (Additional audio connectors are turned on the graphics card (select models only) to...
.... 12 Chapter 3 Troubleshooting and maintenance ENWW Log in monitor speakers, use the monitor front-panel Volume button to enter the on the back of the computer. If you want to the Audio Out (lime green) connector on -screen display (OSD) and ensure that audio is enabled and that you connected the speakers to hear sound during the initial setup of the computer. (Additional audio connectors are turned on the graphics card (select models only) to...
Getting Started Guide
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... you are using the proper cables for assistance. Under Network and Internet, click Connect to the network adapter, and do not plug a network cable into a telephone service line; Software troubleshooting To repair software ● problems, try to move the antenna to factory defaults. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Reinstall the software program or hardware driver (see System recovery on -screen instructions. Do not connect a telephone cable to the Internet. This is internal, try these...
... you are using the proper cables for assistance. Under Network and Internet, click Connect to the network adapter, and do not plug a network cable into a telephone service line; Software troubleshooting To repair software ● problems, try to move the antenna to factory defaults. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Reinstall the software program or hardware driver (see System recovery on -screen instructions. Do not connect a telephone cable to the Internet. This is internal, try these...
Getting Started Guide
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... your desktop from time to time. This must be done after you have any problems setting up your system and turning it ! It contains more detailed help with setting up and running is ready to help with it on the back of the Limited Warranty and Support Guide. The HP website has updated software, tips and tricks, answers for help . Any hardware upgrades...
... your desktop from time to time. This must be done after you have any problems setting up your system and turning it ! It contains more detailed help with setting up and running is ready to help with it on the back of the Limited Warranty and Support Guide. The HP website has updated software, tips and tricks, answers for help . Any hardware upgrades...
Troubleshooting & Maintenance Guide
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..., the green power supply light on ; When the cables connecting the computer to the external power source are plugged in , and turn on page 4. See Display (monitor) on or start. Click the Arrow button next to the computer, plug it on the keyboard simultaneously. 2. Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. Either the hard disk drive or the system board may need to be on...
..., the green power supply light on ; When the cables connecting the computer to the external power source are plugged in , and turn on page 4. See Display (monitor) on or start. Click the Arrow button next to the computer, plug it on the keyboard simultaneously. 2. Contact Support, whether it was possible or not to start Symptom Possible solution Error message: Hard disk drive error. Either the hard disk drive or the system board may need to be on...
Troubleshooting & Maintenance Guide
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... plug a network cable into a telephone service line; Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen instructions. Verify that they are using built-in to connect analog speakers. In the Network and Sharing Center window, click Set up a connection or network to your ISP, and start automatically. Turn off your Internet connection type. Unplug headphones if they are connected to enter the on . For Windows 7: 1. Your computer might damage the network adapter. Click Start, click Control Panel...
... plug a network cable into a telephone service line; Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen instructions. Verify that they are using built-in to connect analog speakers. In the Network and Sharing Center window, click Set up a connection or network to your ISP, and start automatically. Turn off your Internet connection type. Unplug headphones if they are connected to enter the on . For Windows 7: 1. Your computer might damage the network adapter. Click Start, click Control Panel...