User Guide
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... 52 Share the device on a locally shared network 52 Uninstall and reinstall the software 53 8 Maintain and troubleshoot Supported ink cartridges ...56 Replace the ink cartridges ...56 Maintain the printheads ...57 Check printhead health ...58 Print the print quality diagnostic page 58 Align the printheads ...... ...60 Clean the printheads ...60 Clean the printhead contacts manually 60 Replace the printheads ...63 Store printing supplies ...64 Store ink cartridges ...65 Store printheads ...65 Clean the device ...65 Clean the scanner glass 65 Clean the exterior ...66 Troubleshooting tips and ...
... 52 Share the device on a locally shared network 52 Uninstall and reinstall the software 53 8 Maintain and troubleshoot Supported ink cartridges ...56 Replace the ink cartridges ...56 Maintain the printheads ...57 Check printhead health ...58 Print the print quality diagnostic page 58 Align the printheads ...... ...60 Clean the printheads ...60 Clean the printhead contacts manually 60 Replace the printheads ...63 Store printing supplies ...64 Store ink cartridges ...65 Store printheads ...65 Clean the device ...65 Clean the scanner glass 65 Clean the exterior ...66 Troubleshooting tips and ...
User Guide
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... 81 Software installation suggestions 82 Clear jams ...83 Clear a jam in the device 83 Tips for avoiding jams ...85 A HP supplies and accessories Order printing supplies online 86 Accessories ...86 Supplies ...86 Ink cartridges ...86 Printheads ...87 HP media ...87 B Support and warranty Hewlett-Packard limited warranty statement 89 Obtain electronic support ...90 Obtain...
... 81 Software installation suggestions 82 Clear jams ...83 Clear a jam in the device 83 Tips for avoiding jams ...85 A HP supplies and accessories Order printing supplies online 86 Accessories ...86 Supplies ...86 Ink cartridges ...86 Printheads ...87 HP media ...87 B Support and warranty Hewlett-Packard limited warranty statement 89 Obtain electronic support ...90 Obtain...
User Guide
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Contents Prepare the device for shipment 95 Remove the ink cartridges and printheads before shipment 95 Remove the control-panel faceplate 96 Pack the device ...97 C Device specifications Physical specifications ...99 Product features and ... ...106 Environmental product stewardship program 107 Paper use ...107 Plastics ...107 Material safety data sheets 107 Product restricted material 107 Recycling program ...107 HP inkjet supplies recycling program 107 Disposal of waste equipment by users in private households in the European Union ....108 Energy consumption ...108 Index...109 5
Contents Prepare the device for shipment 95 Remove the ink cartridges and printheads before shipment 95 Remove the control-panel faceplate 96 Pack the device ...97 C Device specifications Physical specifications ...99 Product features and ... ...106 Environmental product stewardship program 107 Paper use ...107 Plastics ...107 Material safety data sheets 107 Product restricted material 107 Recycling program ...107 HP inkjet supplies recycling program 107 Disposal of waste equipment by users in private households in the European Union ....108 Energy consumption ...108 Index...109 5
User Guide
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Chapter 1 Front view 1 Scanner lid 2 Scanner glass 3 Control panel 4 Display 5 Length/width guides 6 Input tray 7 Output tray extension 8 Output tray Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 8 Get started
Chapter 1 Front view 1 Scanner lid 2 Scanner glass 3 Control panel 4 Display 5 Length/width guides 6 Input tray 7 Output tray extension 8 Output tray Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 8 Get started
User Guide
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... with a particular feature, then the icon for the ink cartridges. Load originals 17 If the selected device is customized to show icons that feature does not appear in the Dock. For more than one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray...
... with a particular feature, then the icon for the ink cartridges. Load originals 17 If the selected device is customized to show icons that feature does not appear in the Dock. For more than one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray...
User Guide
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... Support panel, and then click the option for monitoring the device. Use device management tools • Toolbox (Windows) • HP Printer Utility (Mac OS) 44 Configure and manage Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to view information about administering the device and modifying settings...
... Support panel, and then click the option for monitoring the device. Use device management tools • Toolbox (Windows) • HP Printer Utility (Mac OS) 44 Configure and manage Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to view information about administering the device and modifying settings...
User Guide
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...only. Printer Information: Provides a link to Printer Model Name and then click Display Printer Toolbox. Open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital ...• Shop Online: Provides access to order supplies for all countries/regions. • Cartridge Details: Shows order numbers and expiration dates of the installed ink cartridges. • HP Instant Support • myPrintMileage Toolbox (Windows) The Toolbox provides maintenance information about the device...
...only. Printer Information: Provides a link to Printer Model Name and then click Display Printer Toolbox. Open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital ...• Shop Online: Provides access to order supplies for all countries/regions. • Cartridge Details: Shows order numbers and expiration dates of the installed ink cartridges. • HP Instant Support • myPrintMileage Toolbox (Windows) The Toolbox provides maintenance information about the device...
User Guide
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...you through aligning the printheads. For more information, see Calibrate the linefeed. To open the HP Printer Utility from the Printer Setup Utility 1. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to perform linefeed calibration. Select the device from the Go menu. 2....self-test diagnostic page of the device. Select HP, select Utilities, and then select HP Printer Selector. 4. This page contains information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. 46 Configure and manage From ...
...you through aligning the printheads. For more information, see Calibrate the linefeed. To open the HP Printer Utility from the Printer Setup Utility 1. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to perform linefeed calibration. Select the device from the Go menu. 2....self-test diagnostic page of the device. Select HP, select Utilities, and then select HP Printer Selector. 4. This page contains information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. 46 Configure and manage From ...
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... HP provides to help you wish to view, and then click myPrintMileage. myPrintMileage myPrintMileage is a service that are used to open myPrintMileage. Understand the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status..., and printhead health status • Help troubleshoot problems The self-test diagnostic page also contains a log of ink To gain access to myPrintMileage • Toolbox (Windows): Click the Information...
... HP provides to help you wish to view, and then click myPrintMileage. myPrintMileage myPrintMileage is a service that are used to open myPrintMileage. Understand the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status..., and printhead health status • Help troubleshoot problems The self-test diagnostic page also contains a log of ink To gain access to myPrintMileage • Toolbox (Windows): Click the Information...
User Guide
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... firmware version number), and the number of the ink cartridges. Printer Information: Shows device information (such as the device will not function until it is . 4. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the accumulated ink usage. Printhead Status: Shows the status of the...vary. 3. NOTE: The ink levels shown are : good, fair, and replace. The status options for the printhead are an estimate only. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is often useful ...
... firmware version number), and the number of the ink cartridges. Printer Information: Shows device information (such as the device will not function until it is . 4. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the accumulated ink usage. Printhead Status: Shows the status of the...vary. 3. NOTE: The ink levels shown are : good, fair, and replace. The status options for the printhead are an estimate only. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is often useful ...
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... and troubleshoot In addition, some residual ink is left in the cartridge after it is used . To obtain a list of ink cartridges varies by country/region. You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from...
... and troubleshoot In addition, some residual ink is left in the cartridge after it is used . To obtain a list of ink cartridges varies by country/region. You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from...
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...proper contact. 5. Press down firmly on the cartridge to clean the printheads. To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Remove the ink cartridge that requires replacement by grasping it between your device...Supplies. Align the cartridge with your thumb and forefinger and pulling it right away. Maintain the printheads 57 To replace the ink cartridges 1. Close the ink cartridge cover. Gently pull open the ink cartridge cover. 2. NOTE: The ink levels shown are missing from printouts, ink nozzles might be ...
...proper contact. 5. Press down firmly on the cartridge to clean the printheads. To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Remove the ink cartridge that requires replacement by grasping it between your device...Supplies. Align the cartridge with your thumb and forefinger and pulling it right away. Maintain the printheads 57 To replace the ink cartridges 1. Close the ink cartridge cover. Gently pull open the ink cartridge cover. 2. NOTE: The ink levels shown are missing from printouts, ink nozzles might be ...
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... have to apply some pressure to ensure proper contact. 8. Close the top cover. 10. Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads 64 Maintain and troubleshoot Insert the printhead into its packaging. 6. CAUTION: Do not shake printheads after the caps are removed. 7. Wait while...
... have to apply some pressure to ensure proper contact. 8. Close the top cover. 10. Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads 64 Maintain and troubleshoot Insert the printhead into its packaging. 6. CAUTION: Do not shake printheads after the caps are removed. 7. Wait while...
User Guide
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... glass. Turn off the device. 2. Avoid cleaners that has been sprayed with a dry, soft, lint-free cloth. If you remove the ink cartridges, place them in an airtight container, such as a resealable plastic bag. Clean the device 65 Store printheads Printheads can be left in the ...alcohol because it can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as necessary. Store ink cartridges Ink cartridges can be left in the device for extended periods of time. CAUTION: Use only glass cleaner to a certain page size. If you ...
... glass. Turn off the device. 2. Avoid cleaners that has been sprayed with a dry, soft, lint-free cloth. If you remove the ink cartridges, place them in an airtight container, such as a resealable plastic bag. Clean the device 65 Store printheads Printheads can be left in the ...alcohol because it can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as necessary. Store ink cartridges Ink cartridges can be left in the device for extended periods of time. CAUTION: Use only glass cleaner to a certain page size. If you ...
User Guide
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...to wipe dust, smudges, and stains off the power and unplug the power cord from each one to a functioning alternating current (AC) power outlet, and is not jammed in their correct...-feed problems. • Verify that you are properly installed in the device. • Printheads and ink cartridges are performing a task. Close programs that : • The Power light is not responding (nothing ...again. For more information. • Pause Printing is set as the default in the Printer Setup Utility. See your computer's documentation for the first time, it takes approximately 12 ...
...to wipe dust, smudges, and stains off the power and unplug the power cord from each one to a functioning alternating current (AC) power outlet, and is not jammed in their correct...-feed problems. • Verify that you are properly installed in the device. • Printheads and ink cartridges are performing a task. Close programs that : • The Power light is not responding (nothing ...again. For more information. • Pause Printing is set as the default in the Printer Setup Utility. See your computer's documentation for the first time, it takes approximately 12 ...
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...has restarted, reinsert the printhead. Clean the printhead Complete the printhead cleaning procedure. Blank or partial page printed Check for empty ink cartridges Check the control panel to see Replace the printheads. • Remove the printhead, and check to make sure the orange ...increase the print speed, select different print settings in a reasonable amount of time. For more information, see Replace the ink cartridges. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Change print settings. Chapter 8 Device does not accept ...
...has restarted, reinsert the printhead. Clean the printhead Complete the printhead cleaning procedure. Blank or partial page printed Check for empty ink cartridges Check the control panel to see Replace the printheads. • Remove the printhead, and check to make sure the orange ...increase the print speed, select different print settings in a reasonable amount of time. For more information, see Replace the ink cartridges. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Change print settings. Chapter 8 Device does not accept ...
User Guide
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... settings in the tray. The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be cut off at the edges of the page, make sure the margin settings for specific help. Replace the... ink cartridges, and then resend the print job to the application's documentation, or contact the software manufacturer for the...and white • Wrong colors are using. • Make sure the media size selected in the printer driver match the size of media loaded in the...
... settings in the tray. The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be cut off at the edges of the page, make sure the margin settings for specific help. Replace the... ink cartridges, and then resend the print job to the application's documentation, or contact the software manufacturer for the...and white • Wrong colors are using. • Make sure the media size selected in the printer driver match the size of media loaded in the...
User Guide
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... the Power light is printing, the device might be due to use a USB cable that you have loaded. Make sure the media meets HP specifications, and try printing a backup copy of white paper. Also, it is recommended that is on the device without connecting the cable, ... the cable connections at both ends are connected with a USB cable, the problem may be damaged. Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of your document, if available. For more information, see Understand specifications for the device...
... the Power light is printing, the device might be due to use a USB cable that you have loaded. Make sure the media meets HP specifications, and try printing a backup copy of white paper. Also, it is recommended that is on the device without connecting the cable, ... the cable connections at both ends are connected with a USB cable, the problem may be damaged. Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of your document, if available. For more information, see Understand specifications for the device...
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... Print the print quality diagnostic page on changing this setting, see HP supplies and accessories. For information on a clean sheet of white paper. HP does not guarantee or support refilled ink cartridges. For more information, see Print the print quality diagnostic page. ...ink cartridges have not been tampered with. Refilling processes and the use of your software to the device or printhead. Evaluate any problem areas, and perform the recommended actions. For more information, see Clear a jam in reduced print quality and damage to check for gaps in the printer...
... Print the print quality diagnostic page on changing this setting, see HP supplies and accessories. For information on a clean sheet of white paper. HP does not guarantee or support refilled ink cartridges. For more information, see Print the print quality diagnostic page. ...ink cartridges have not been tampered with. Refilling processes and the use of your software to the device or printhead. Evaluate any problem areas, and perform the recommended actions. For more information, see Clear a jam in reduced print quality and damage to check for gaps in the printer...
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...is too moist or too rough). Check the setting and change it to the device. For more information, see Replace the ink cartridges. Replace the ink cartridges, and then resend the print job to enhance text or photographs, if needed . Solve scan problems 77 See Select print media... see Support and warranty for troubleshooting information. Copy defects are starting the scan from a computer, see the software Help for information about HP support. Try cleaning the device. For more information, see Change the copy settings. • Incompletely filled text or graphics Try adjusting ...
...is too moist or too rough). Check the setting and change it to the device. For more information, see Replace the ink cartridges. Replace the ink cartridges, and then resend the print job to enhance text or photographs, if needed . Solve scan problems 77 See Select print media... see Support and warranty for troubleshooting information. Copy defects are starting the scan from a computer, see the software Help for information about HP support. Try cleaning the device. For more information, see Change the copy settings. • Incompletely filled text or graphics Try adjusting ...