User Guide
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Contents Maintain the printheads ...59 To check printhead health 59 To print the print quality diagnostic page 59 To align the printheads ...61 To clean the printheads ...61 To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64...printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints half a page...
Contents Maintain the printheads ...59 To check printhead health 59 To print the print quality diagnostic page 59 To align the printheads ...61 To clean the printheads ...61 To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64...printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints half a page...
User Guide
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.... Also, avoid cards and envelopes with thick, irregular, or curled edges, or areas that have been designed to work together so your HP printer. Tips for supported media. • Load only one type of media at a time into a tray. For ordering information, see Load media. Original...Load envelopes with the flaps facing up with a paper jam or an incorrect print. • For Tray 1 and Tray 2, load media print-side down, aligned against the back of the tray. For more information, see Understand specifications for printing out an entire vacation's worth of photos or multiple prints to...
.... Also, avoid cards and envelopes with thick, irregular, or curled edges, or areas that have been designed to work together so your HP printer. Tips for supported media. • Load only one type of media at a time into a tray. For ordering information, see Load media. Original...Load envelopes with the flaps facing up with a paper jam or an incorrect print. • For Tray 1 and Tray 2, load media print-side down, aligned against the back of the tray. For more information, see Understand specifications for printing out an entire vacation's worth of photos or multiple prints to...
User Guide
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...HP Toolbox contains the following tabs. When you to print the self-test diagnostic page of the device. This page contains information about the device and ink cartridges. • Align Printheads: Guides you to print the print-quality diagnostic report of the device. For more information, see To align... • Print Diagnostic Page: Allows you through cleaning the printheads. Also, includes a button that allows you through aligning the printheads. This page contains information about the device and the supplies. Gives information on the network settings. Use device management ...
...HP Toolbox contains the following tabs. When you to print the self-test diagnostic page of the device. This page contains information about the device and ink cartridges. • Align Printheads: Guides you to print the print-quality diagnostic report of the device. For more information, see To align... • Print Diagnostic Page: Allows you through cleaning the printheads. Also, includes a button that allows you through aligning the printheads. This page contains information about the device and the supplies. Gives information on the network settings. Use device management ...
User Guide
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...see Configure trays. • Additional Settings: Launch the embedded Web server to the HP Web site, where you can find support for network connectivity. For more information, see To align the printheads. • Calibrate Linefeed: Allows you to print the self-test ... page. • Print Quality Diagnostics: Allows you to set the tray priority. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently...
...see Configure trays. • Additional Settings: Launch the embedded Web server to the HP Web site, where you can find support for network connectivity. For more information, see To align the printheads. • Calibrate Linefeed: Allows you to print the self-test ... page. • Print Quality Diagnostics: Allows you to set the tray priority. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently...
User Guide
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... Ink level warnings and indicators provide estimates for long periods of time. To find out which ink cartridges work with its package. 4. Align the cartridge with your thumb and forefinger and pulling it right away. To replace the ink cartridges 1. Remove the new ink cartridge from ... supplies recycling program. For information on the cartridge to view this information (see Supplies. After removing a cartridge from the HP Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. Press down firmly on recycling used ink supplies, see Use device ...
... Ink level warnings and indicators provide estimates for long periods of time. To find out which ink cartridges work with its package. 4. Align the cartridge with your thumb and forefinger and pulling it right away. To replace the ink cartridges 1. Remove the new ink cartridge from ... supplies recycling program. For information on the cartridge to view this information (see Supplies. After removing a cartridge from the HP Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. Press down firmly on recycling used ink supplies, see Use device ...
User Guide
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...persist after cleaning. This section covers the following means to diagnose issues affecting the print quality. For more information, see Open the HP Toolbox. Print the print quality diagnostic page on a clean sheet of the following printhead maintenance tasks: • To check printhead health... • To print the print quality diagnostic page • To align the printheads • To clean the printheads • To clean the printhead contacts manually • To calibrate the linefeed • To...
...persist after cleaning. This section covers the following means to diagnose issues affecting the print quality. For more information, see Open the HP Toolbox. Print the print quality diagnostic page on a clean sheet of the following printhead maintenance tasks: • To check printhead health... • To print the print quality diagnostic page • To align the printheads • To clean the printheads • To clean the printhead contacts manually • To calibrate the linefeed • To...
User Guide
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...the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from the drop-down list in the left pane, select Clean... Printheads from the Information and Support panel. For more information, see To align the printheads. 3 Test ...
...the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from the drop-down list in the left pane, select Clean... Printheads from the Information and Support panel. For more information, see To align the printheads. 3 Test ...
User Guide
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...-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Calibrate Linefeed from the Information and Support panel. If...lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold the Resume button until the carriage moves to stop moving. 4. To calibrate the linefeed If your printer, see To align the printheads. Close the cover. 13. Lift the printhead...
...-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Calibrate Linefeed from the Information and Support panel. If...lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold the Resume button until the carriage moves to stop moving. 4. To calibrate the linefeed If your printer, see To align the printheads. Close the cover. 13. Lift the printhead...
User Guide
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...the device is not jammed in the device. • For paper-feed problems, such as a resealable plastic bag. For voltage requirements, see To align the printheads. For more information, see Solve paper-feed problems. • Power light is properly engaged. If you remove the ink cartridges, place ...each one to engage the latch. 10. If the device does not print the pages, start the alignment process manually. Wait while the device initializes the printheads and prints the alignment pages. Store printheads Printheads can be sure to ensure that the latch is on the computer screen. ...
...the device is not jammed in the device. • For paper-feed problems, such as a resealable plastic bag. For voltage requirements, see To align the printheads. For more information, see Solve paper-feed problems. • Power light is properly engaged. If you remove the ink cartridges, place ...each one to engage the latch. 10. If the device does not print the pages, start the alignment process manually. Wait while the device initializes the printheads and prints the alignment pages. Store printheads Printheads can be sure to ensure that the latch is on the computer screen. ...
User Guide
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.../USB cable are being used. Check the device software installation If the device is a problem communicating with HP devices. To resolve this process is complete, only the automatic alignment pages can be green. ◦ Make sure you are not using a phone cord to work with ... both ends of the communication problem. Check the device setup for the device. Re-enable the firewall. Printer lights are installed or replaced, the device automatically prints a few alignment pages to the device, the light will be printed. Chapter 5 Check the printhead initialization When printheads are...
.../USB cable are being used. Check the device software installation If the device is a problem communicating with HP devices. To resolve this process is complete, only the automatic alignment pages can be green. ◦ Make sure you are not using a phone cord to work with ... both ends of the communication problem. Check the device setup for the device. Re-enable the firewall. Printer lights are installed or replaced, the device automatically prints a few alignment pages to the device, the light will be printed. Chapter 5 Check the printhead initialization When printheads are...
User Guide
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For more information, see To print the print quality diagnostic page. Check the color print settings Make sure Print in Grayscale is aligned with the device opening. • Check for a paper jam. Evaluate any problem areas, and perform the recommended actions. Make ...the printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information, see Clear a jam in the printer driver matches the media loaded. Evaluate any problem areas, and perform the recommended actions. For more information, see Understand specifications for the ...
For more information, see To print the print quality diagnostic page. Check the color print settings Make sure Print in Grayscale is aligned with the device opening. • Check for a paper jam. Evaluate any problem areas, and perform the recommended actions. Make ...the printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information, see Clear a jam in the printer driver matches the media loaded. Evaluate any problem areas, and perform the recommended actions. For more information, see Understand specifications for the ...
User Guide
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otherwise, printed pages may have problems picking up the media. If you are properly aligned. • Make sure the duplexer is properly installed. • Load media into the device only when it in the tray for the media size you ...
otherwise, printed pages may have problems picking up the media. If you are properly aligned. • Make sure the duplexer is properly installed. • Load media into the device only when it in the tray for the media size you ...
User Guide
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...information 3 security wireless communication 53 wireless settings 49 serial number 41 Services tab, Toolbox (Windows) 37 settings administrator 33 printer driver 24 printing, default 25 setup connection types 11 Windows 43 Windows networks 44 shipping the device 107 software accessories settings... 112 133 See device R radio interference. See ink cartridges print driver version 102 printer driver accessories settings 14 settings 24 version 102 warranty 100 printheads aligning 61 cleaning 61 cleaning contacts manually 62 diagnostic page, print- See specifications supplies ordering...
...information 3 security wireless communication 53 wireless settings 49 serial number 41 Services tab, Toolbox (Windows) 37 settings administrator 33 printer driver 24 printing, default 25 setup connection types 11 Windows 43 Windows networks 44 shipping the device 107 software accessories settings... 112 133 See device R radio interference. See ink cartridges print driver version 102 printer driver accessories settings 14 settings 24 version 102 warranty 100 printheads aligning 61 cleaning 61 cleaning contacts manually 62 diagnostic page, print- See specifications supplies ordering...